Based on 14 opinions finded in 1 websites
Based on 14 opinions finded in 1 websites
Nº 383 in 440 in Basingstoke and Deane
Nº 8 of 11 Pizza & Pasta in Basingstoke and Deane
Opinions
Booked for a birthday meal at 7pm on 10th August and service was so bad drinks and starters took an hour to arrive and had to chase the main meals and finally came to the table at 9pm. After such a bad start they gave us the desert menu but didn’t come back to take the order so we paid the bill and left. Will not go back as this was there 1 year anniversary and if this is what it’s like I’m surprised they are still in business. Awful night which was supposed to be a family celebration.
Sally R . 2021-09-04
MORE AT TripAdvisor
I have during covid-19 ordered and has dominos delivered to my door but even though we are now opening more and dropping from 4 to 3 on the risk scale they are now refusing to deliver to my door I have to come out and collect which defeats Telmex object of ordering a takeaway rather than popping to shops. Had to send food back as I am unable to leave the flat. AT NO POINT WAS THIS HIGHLIGHTED ON THE WEBSITE To many times has dominios let me down
Hellsless . 2020-06-19
MORE AT TripAdvisor
Not the first time I have had poor service from this site. Would give a Zero if possible. I / company spend a lot of money on orders for events and meals here. Orders are wrong, attitude from staff is rude and impersonal. Basics likes receipts have to be chased constantly. Basic service levels are not there from my experience. Just be happy with what you get. You will get something
Stundon . 2019-01-09
MORE AT TripAdvisor
Ordered from town centre dominos. When order arrived items were missing, asked the delivery driver where they were, he told me he would call the store to find out. He then promptly got in his car and drove away without giving me an answer. Tried calling the store reapeatedly but no one answered the phone. Tried calling for over an hour but still no answer. Poor customer service.
Jamielb1992 . 2018-08-30
MORE AT TripAdvisor
What else to say. If u looking for a good pizza . Choose Dominos. Is always the same .always taste good.and make u and your family happy.
Martin H . 2018-07-17
MORE AT TripAdvisor
it was an hour late and cold and cost nearly £20 per pizza. really not great for a franchise that specialises in churning out basic pizza.
MrBadgerMan . 2018-03-30
MORE AT TripAdvisor
We ordered online and had a confirmation to say our order would be delivered at half 8, by half past 9 it still hadn't arrived so I called to be told it had been cancelled. They admitted to not calling or emailing us to advise this and that if we followed the tracker service we would of known as it wouldn't if worked? Spoke to "Martin" who apparently was the manager who offered no apology and had a poor attitude. Will never order through this branch again!
Nicky W . 2018-03-18
MORE AT TripAdvisor
Their delivery was very quick and loved the offer for under £20. Also, their new pizza taste amazing and more healthy than their regular pizza.
kimseon . 2017-08-22
MORE AT TripAdvisor
...at least according to me. The flavours is really special. And they offer really good pizzas at a really good prices. They deliver to your home. Always on time. Kind staff. Try the garlic dressing. Good location near the city centre
JMS_life247 . 2016-09-25
MORE AT TripAdvisor
Had one of their chicken meals at a party. I can only comment on the food, and this is the basis for my high score. The chicken was cooked to perfection with delicious accompanying dips which were full of flavour. Potato wedges were also of good quality and far superior to the ones I have tried from Pizza Hut. 5/5 hygiene rating recently awarded is also reassuring. Will be sure to use in future, and write a full review soon.
J386 . 2016-09-17
MORE AT TripAdvisor
The pizza served to you at Dominos is very good. Fresh dough Lots of toppings Good size The only bad thing is some time the pizza falls apart due to too much tomato sauce. All in all a very tasty pizza!
JBM18 . 2016-08-09
MORE AT TripAdvisor
Dominoes never fails to impress! Fast delivery time for my daughters pizza party, kids all loved the food!
joheady . 2016-08-05
MORE AT TripAdvisor
I love their pizzas as long as they make it my taste based on instructions. Some delivery drivers don't find my address and then we get delayed deliveries. They are very courteous, though
AnushreePatil . 2016-03-22
MORE AT TripAdvisor
I had domino's food at a party as a takeaway so I cannot really comment on service. The location is great being within walking distance of the town centre. The establishment currently has a food hygiene rating of 5/5 and I was very impressed to hear that they prepare vegetarian and gluten free pizzas in a different section of the kitchen to the meat dishes to avoid contamination.The menu serves a good variety of dishes and there will be something for everyone. I do feel that a lot of the food was overpriced for what it was and I'm not sure if I will return for this reason however the portion sizes are good and there are many various offers and vouchers which you can use which significantly cut the cost of your order.No one had any complaints over their pizzas and I ordered chicken strippers. To start with, it is a foolish idea to put sauces in with the chicken like you did because it means that they turn warm and disgusting - the honey and mustard looked and tasted revolting anyway so not a great start. I was impressed with the size of my order and the chicken was nice and tender however the potato wedges didn't look very nice and so I didn't eat them.Overall, while the visit wasn't terrible, there was definitely room for improvement and if it wasn't for the vouchers, I wouldn't return as I don't like pizza and their chicken meal is not of adequate quality for the price.
Jake L . 2015-10-03
MORE AT TripAdvisor
I've never had an issue with any ordersive made. I mostly collect but the pizzas are always ready when I arrive. Staff are very friendly
JLS198232 . 2015-06-19
MORE AT TripAdvisor
What can I say ? I love Dominos pizza, always deliver on time and the order is always 100% correct.... the best pizza in town!!
Traveller1986Em . 2014-08-05
MORE AT TripAdvisor
There Web site is SOOO easy to use and order and the Pizza we well nice.. keep up the good work. your the best
David K . 2014-07-09
MORE AT TripAdvisor
If you don't know the quality of dominoes you haven't lived, it's like sitting on a cloud made of puppy ears and silk until you finish the pizza and you feel like the Michelin man and your covered in pizza and dribble.
Anthony S . 2014-06-18
MORE AT TripAdvisor
Similary restaurants in South East
381 Opinions
The time of delivery changed 3 times , the food was warm not hot and waited 1 hour 45 minutes
171 Opinions
122 Opinions
Terrible customer service. I ordered some pizza deals. Food arrived and the pizza deal you ordered come through wrong. Ring them to try and resolve, to be told it's my problem I didn't select large from the drop down menu. I replied with when it states any large pizza for £9.99 delivered then you automatically believe it's going to be a large. The man then come on and shouted your problem next time ring and tell us and not order online. No resolved problem. Now lost a loyal customer as won't be returning to them. Shocking!!! Herbie's, kings road, Basingstoke
199 Opinions
Updated Review.......Absolutely disgusting behaviour tonight 21-09-24 as regular customer on a weekly basis treat for the kiddies! Well ive phoned to collect tonight and told no phone orders! And online only! i pay less on collection and Domino's are trying to force me to pay an extra £13 for the same pizza! Online TALK ABOUT RIP PEOPLE OFF!! and no loyalty for regulars!! Good by Domino's!
245 Opinions
the driver had difficulty find my location. I had to go out to find him 😏