Dixy Chicken in Newcastle upon Tyne

very good and quickly thanks 😊 👍

The chicken was cooked in old oil. It was smelling like fish

The food was cold beans was not hot at all the what can I say if I sat in it would have been better but delivery was bad

horrible, chickens were burnt completely 🙁

very very very xx faster thanks for curier

food was cold what a disappointment absolutely out of words

missing item again nearly every time I order

I ordered 3 different spicy dips and you only sent two of the same sauce and no one answers the phone but at least the food is tasty so whatever

food stone cold wasn't even In a thermal bag when driver pulled up

Teething problems at their new site

Best dixy in Newcastle. Food is always spot on and the service is second to none. Never disappointed with my meals

Very economical and tasty food

Absolutely disgraceful the food felt like it was stored the whole day the reheated and delivered all tasted old no sauce , this was a very bad experience and I want a refund , as that is unacceptable .

still hot and a extra piece of chicken in the family bucket 👍

The driver refused to deliver the food to the door.

Your food is the best and service is the best

Still never received my order yet.

Worst taste. Wasted my hard earned money. I called them to deliver my food quickly coz i ordered them through Delivery app owner asked me to cancel the order as commission will be cut which i cancelled they delivered food after 45 minutes and food was disgusting and my kids were asleep. Never gona order anything from here.

Its good but considering it's a chicken shop, there are better options on West road in both taste and value. Good service though 👍🏼

Food was warm near cold but delivery time was extremely early, overall very happy.

Need to improve service & food quality

For dixi chicken oder deliveri every quikly

Said not to add mayo and the did that the only thing

They took 20 minutes just to make a mini burger

chicken wings are disgusting how can u be serving this i will be reporting this needs to be improved

early to what just eat was saying but in the house anyway food spot on as always

Gave me the wrong sauces… again😍

Awesome staff best and halal food i loved it tasty pizza and all other chicken stuff ✌️😋

Very late delivery and bad behavior

food was cold and I had to reheat in the airfrier. not impressed at all 😟

Lol I preoreded and the food still came 45min late

left out in the rain, without the doorbell being rung so i was unaware it was there and it was freezing and soggy

The order was completely wrong and came 30 mins early. I had to wait for my fast to open and the food was cold by then. Do not recommend to anyone

Every single time when working women always getting less chips and she looking smaller peaces off chicken doesn’t matter you buy big meal or small. I going nearly everyday and every day it’s worse food is good but not the stuff. And prices it’s really high.

Delivery man nill drop all my food bag was all ripped AND food was cold

The best chicken place in Newcastle hands down. Definitely better than the other Dixys around. They are consistently good and rarely have off days. If you're lucky then they even have days when they're even better than normal.

It's was so cold and not what I ordered I will never ordered again

Food cake quick was surprised food nice and usall

Peri chicken was perfect as always and staff are the best .great service all round 5star

Food wasn’t nice at all stale and cold chips cold chicken with pinkish coloring was also hours and a half earlier than expected delivery timing speaks wonders really my kids couldn’t at it so it faced the hun waste of money !

Those wings though !!!!!! Wow ! Honestly they are absolutely amazing !! Thank you sooooo much !!!

Really good fast service and food came fresh

Everything was great but the driver didn’t follow my delivery instructions and I was unhappy about that

This is the fourth time in 8 months I have got home to find my Combo box meal only contains 3 pieces of chicken, missing 2 wings and a chicken strip. Staff need to be trained in what the menu / meals contain.🤬

Good food as always & on time ☺️

forgot my chips but other then that was alright

There needs to be better organisation at Dixy Chicken West Road. I had selected collection from business, I was waiting for 10 minutes past my collection time of 17:50 and my 3 pizzas weren't stored with my name or order number. There were 5 pizzas on the counter and even though I opened the boxes to check, I couldn't tell for sure they were mine. At home, during eating it became apparent that one pizza was possibly not the kne I ordered as it had BBQ sauce on it.

great food everytime and staff are helpful.

Love this Dixy. Food always lovely but gutted you only get a small packet of fries with the meal now and no option to make it large fries like they used to so the value isn't really there now.

Earlier on today I ordered a takeout from this store when I got it it was cold and messy fries missing from one meal I rang up and spoke to someone who tried to blame the Uber driver until they realised I wasn’t buying it so then asked for my address again and said they would send another meal asap. Hour later that did not happen I rang back up to be told the driver came and no one answered that’s not true because my blinds were open and lights were on doorbell working fine so they lied about the whole thing. I went on to give them a bad review on the Uber app they have emailed me back saying that they are happy knowing I am happy about the order and gave them a good review they have obviously changed it so this us why I am posting this on here hope they cannot delete this

Food is okay but customer service is awful never ever seen anything like the peoples behaviour omg

Food okay!! Customer service worst 😡😡

Actually been for dixy for getting pizza got one pizza but asked for mayonnaise the person in till said not to come next time what’s that worst customer service for the first time i felt very bad iam really sorry felt so bad

My friend referred me to go to this restaurant and one of my friends friend is workind and asked for extra garlic sauce and he was willing to give extra sauce and one of the other colleague and said “don't come back here” which is still on my mind and felt insulted by that service

Burger wasn’t good cold from inside & not cooked properly rest of the food was good 😊

The only thing I’m disappointed in is the fact that I asked the doorbell to not be rung and the driver rang it anyways

My food was soaking wet through to the chips and the burger was wet, don’t ask me how but it was 🤦‍♂️

Food was freezing cold had to heat up my pizza chips were stale and tasteless I have been here many times before and food was spot on. I have called to rectify the issue and I am called a lier the person I spoke to was rude and wouldn’t listen to my issue his excuse was the oil had been changed very disappointing has really put me off going here again. Called the restaurant three times no answer to which I told the member of staff to which I was called a lier bad service

Very good quick & food was very warm first time i oder from just eat very impressed

I tried them again had the mini combo box the chiken has improved it was nice soft and juicy inside and the strips have always been nice the sizzler wings a really nice to and thanks for the extra chiken strips pircher will be better next time

Im being generous by offering a 1 star. I have waited a hour for my order. The staff are not bothered and just talking walking in the back. Avoid. Try another place

Usually using old chicken fillets in burgers.

Quick delivery Very tasty deffo use again They also took the time to put some of my order Separate from the rest

Not worth the money,chips dry and tasteless,chicken soggy,pizza lacking flavour but cooked well,maybe if they packaged the delivery food better to customers might improve things,I only live 10 mins away,the food was like warm

Food arrived quick! Food was warm when it arrived. Pleased with service :)

The wings r the best 👌 always love to come here

The worse ever place I've been the service very bad 👎 😕 😞 very disappointed they refuse to give a ketchup sauce to my child until I asked my self in the counter.....

On time and still warm up till now I've had no problems

Got 2 burger meals. Arrived on time and still red hot. Love the fries and burgers from here. Lovely staff and driver too.

Peri-peri chicken is delicious and good value for money. Service is a bit on the slow side, but given how busy they are, this much is to be expected. Overall, 9/10.

Chips was soggy and was cold, couldn’t eat them. Overall not a good meal

Been here many times before but this time the food isn’t cooked properly. Got home and I rang them back to complain but they didn’t wanna know. Waste of money and poor service. Please recruit people who can actually understand the order and communicate properly.

Very greasy and hardly no batter on the pigeon bits they sent.. definitely went done hill

Food was cold and some items missing

Great tasting chicken but unfortunately everything was cold and chips had to be thrown away ..shame normally fantastic service and great food from this place…. Disappointed

Well service is good but some quality doesn't meet the expectations and sometimes and their chips sometimes fried in not good oil

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I do love Dixy Chicken. It remains my favourite, even though the staff are not very helpful.

Standard issue - consistent quality chicken. Hot wings are always good.

My children love dixy chicken never had any bother with it be delivered food alway been on point 👌

As always everything’s is freshly made so delicious thank you 👍

Didn’t get the correct side order chips were freezen and didn’t get wings with my burger

Food was cold and dry. They forgot to give the pizza. Had to.wait for another driver to deliver it.

Didnt let me use toilet so i cancelled ordering

Food was cold over spicy the chicken stripes were so cold they started go be hard stay away

They kept me for 10 minutes for fries ,then they gave me left over chips and I ask for sauces they forgot too

This place never get our orders right, this is the 4th time in a row when dixy got our order wrong and they forgot about the order in the first place

This place is absolutely amazing and it’s completely buzzing. It’s nowhere been open for ages. Everyone is very happyX

Always been a favourite on the west road for years and the food always meets high expectations. highly recommend.

I made a mistake in my order,that's y I've stopped writing reviews before I'm sure as it was my fault as good delivered 2 me was spot on tho I 4got my fries etc

The food is cooked professionally with care for the customer

I mean the food alright the wings are good the rest is just grease except from the pizzas those are very nice and halal so overall 👍very good!

Ordered chicken burger and fries which were OK however, I ordered a large haagen dazs ice cream for £6.99 and recieved a tiny 78g pot...which was very OUT OF DATE too! The delivery driver didn't have a clue where he was going and when he eventually found the address, was really grumpy and unpleasant! Sort it out Dixy!

It was great 😸 & since we were fairly early there was no queue.

Food was late. Waited hour and a half from ordering. Food arrives not very warm. Also the lack of information on the menu.... who puts a hash brown in a chicken burger then calls it supreme.... wish I knew what was in it before ordering... not enjoyable at all.

Food delivery was delayed twice but overall the food was delicious.

Though the food arrived late I will be ordering again as I was informed by the shop that they were sorry for the delay and when we received our food it was hot and tasty as usual 😋👍

The food smells very bad, and I called them, and the friendliness of the reaction was worse than the food

The coating on the chicken was soggy and floury. Undercooked I think. It's normally lovely and crispy. Unpleasant experience. The chicken strips were even worse. Soggy.

Ice cream substituted so I didn’t get as much ice cream as I paid for