Dining at Ravenwood Hall in St Edmundsbury

Lovely sweet staff but useless. Guinness barrel needed changing. We were sat for food. Ordered a bottle of wine and given no glasses. At which point we were the only people in either food or drinking area. Ordered food. Sorry we dont have that. Sorry we dont have any of that. All once we had sat and had time to choose. Given steaks with no steak knives. Lamb with no sauce. Which tasted like chargrill more than any type of meat. The chocolate fudge cake was a chocolate brownie.

If I could give this no blobs I would Our experience yesterday gave Fawlty Towers a run for its money. I didn't think the new owners could be worse than the previous but wrong again. I should have realised when we arrived at 1pm and there were only 2 other people in the restaurant. My Heritage tomatoes starter was one Tesco cheap tomato cut in 4 with core in a bowl of rocket. The toast with the Duck pate was so thin and stale that it crumbled into sawdust. Big side garnish of rocket. Fish platter accompanied by stale white baguette not ciabatta as on menu. Plenty of rocket on plate though. Roast beef was so tough couldn't cut even with a steak knife. They had run out of horseradish - really on a Sunday when there were only 2 others eating? They didn't have our first choice of red wine. We gave up. Paid for our drinks not the food. Waste of time and money plus return taxi fares. One very upset elderly mother, one very hangry husband and totally **** daughter. Am waiting for reply to my email to Sean Reilly who I am told is the CEO.

Had a great vegetarian afternoon tea at Ravenwood Hall, delicious sandwiches, warm savories and scones with lashing of clotted cream and jam. A lovely pot of tea with additional hot water to top up and attentive staff. The hotel is in fantastic grounds and has a lovely old charm to it. I thoroughly recommend it.

Lovely meal last night at Ravenwood. The setting is beautiful and the food was great. I had the steak which was perfect, my wife had the panacotta which she said was amazing. To top it off Sami the manager is very attentive, funny and great front of house. Well done all.

We visited Ravenwood Hall for afternoon tea to celebrate my grandma’s 80th birthday and we were warmly greeted and had excellent service throughout. A special shoutout to Sami for his attentive service and especially when I asked him to take a group photo of us! All round a lovely experience and we would 100% go back again to try some more food and sit in the lovely grounds! Thank you.

Felt like a step back in time into hushed draperies , carpets, armour on the walls, formal tablecloths. No other diners but this decor made a pleasant background, where we might have felt exposed in trendy echoey Skandi bareness! Limited hotel type menu but everything was good to eat, waiting pleasant and helpful, we had an excellent evening.

Fantastic winter menu offer - such great value, good food and a wonderful evening atmosphere for a classic country house vibe.

We came here for our anniversary and had a lovely experience. The dining room is lovely with a fire which we particularly appreciated. The tables are well spaced out so we could have a conversation without feeling being overheard. We both chose steaks and agreed they were amongst the best we'd ever tasted. I particularly appreciated the great rioja I had with it. Our excellent first course was followed by new great ;puddings - mine was the panna cotta and my husband loved the 'real' cheesecake that you rarely get in restaurants these days. Service was friendly and attentive and we would definitely return for another special occasion.

Met friends for lunch. Excellent friendly staff, excellent value, delicious food and still a lovely hotel . We hadn’t visited for years but will certainly return very soon and recommend! Hoping the new owners will keep the traditional charm and hospitality of this treasured hotel for many years to come!

Had not been to ravenwood hall for many of years so thought we would give it a look! just amazing, food was lovely staff ever so friendly. we had our dog with us even he was made to feel part of the party!

Lovely place, gorgeous surroundings, food out of this world especially the Hollandaise sauce! Sammy and James utterly lovely people. Made so welcome. Will be coming back for Valentine's Day if not before.

I spent the most delightful New Years Day brunch with friends at Ravenwood Hall, no complaints whatsoever, food, staff, ambience made for a perfect start to 2024. I have known and loved this hotel for many years and it holds happy memories for myself and many friends. The fact that it is family and dog friendly is a huge bonus! We are all thrilled to see Ravenwood being restored to its' former glory under the new ownership and look forward to seeing the ongoing improvements for such a popular and well loved hotel.

We just had the most enjoyable mid day brunch at the Ravenwood Hall Hotel near Rougham Bury St Edmunds. A nice selection of self service cereals, yoghurt, dried fruit, orange juice and pastries. Cooked choices included beautifully prepared Eggs Benedict, traditional English Breakfast, Breakfast Hash, a Smoked Salmon dish or a ‘Healthy Option’ with chorizo and spinach. Our table was next to a big open flame gas fire and it felt very cozy. The waiters brought plenty of good fresh coffee throughout the meal. At just £16.95 a head (apart from alcoholic drinks) it was a good deal and made a nice get together with friends. One we would happily repeat.

Massive thank you to Ryan and the team. As a family of 21 we dined today from the festive menu. Super range of food covering all our tastes. The staff were superb, the hall spotless, Ryan even lighting the fire for us and the food delicious. We've been coming as a family for years and look forward to coming back again next year. Very reasonably priced in a stunning venue. They coped so well with all our last minute changes. Super grateful for the beautiful setting to make memories.

My son treated us to our Christmas lunch at Ravenwood Hall. Unfortunately, they apparently had a problem with their chef letting them down. Greeting us on arrival and explaining the situation and offering free drinks or a small refund would have been nice. Trying to pass off the dreadful meal we were served as worth £100 per head was shameful. Service was poor,no one asked if we would like drinks, no condiments on the table etc. food was dreadful some overcooked and burnt, some nearly raw. My daughter in law was served small amount of turkey, one and a half roast potatoes, one tiny stuffing ball and one small burnt pig in blanket with rock hard Brussels sprouts, the rest of the meal was just as dreadful. We will certainly remember Christmas 2023 as the Ravenwood Christmas disaster.

My father booked for Christmas Day lunch on the basis of liking the new owner's other hotel. Unfortunately, the meal was very small portions and poor quality especially for the top end price charged. The soup had large lumps of fat and rind in rather than lardons, but was otherwise ok. The Gravlax dressing was very tart. The main was terrible. A small plate and it was hardly full. Small bits of turkey, one small bit of stuffing, one small pig in a blanket, no gravy as such, hardly any veg (4 tiny sprouts, 2 small chantenay carrots and 3 half roast potatoes). I know that top end restaurants often serve small portions but they should be well presented and of high quality but the standard of this meal was more comparable to school dinner. The parsnips were missing and when I asked for them I received a plate of half raw parsnips. Talking to other guests they had the same parsnip experience. The pudding was ok but small. It was not clear if coffee was included as it was not listed on the menu. We decided to leave straight away. As we left several other guests were complaining along similar lines to us. I gather from speaking to the manager that there had been some sort of problem in the kitchen. I know that mass catering is not easy but they seem to manage well other times judging by the good reviews. The front of house staff were doing their best and I do not blame them but it was all very poor. A real shame. The meal had been paid for in advance and my father was too polite to make a fuss.

We stopped off in Bury for a festive visit before Christmas hit and strolled around the town and built up a bit of an appetite. Looking for a spot lunch among the many establishments, we decided upon the Angel Hotel restaurant. It was truly a thoroughly enjoyable experience and would definitely return.

Christmas Day 2023. What a let down. Service was like Fawlty Towers, the staff (some of them) didn't know what they were doing. I call it lack of training. Starter of leek and potato soup was luke warm accompanied by cheap pieces of baguette and no butter. Waited ages for the main which quite frankly was.... shocking. I have had better school dinners and I'm talking over 50 years ago. My husband and I were so hungry by this time we even ate the raw sprouts. However, we decided enough was enough and left before the dessert arrived. The manager of the pavilion, when told why we were leaving simply said, "that's disappointing". Seriously the worst Christmas Dinner ever!!!!

Had our regular family Christmas celebration at Ravenwood Hall last night, it was wonderful as always. The steak was very tasty and enjoyable. The beautiful building and the staff make the experience well above most places, especially Sami who is an absolute gem. He is by far the best front of house we have come across, very friendly and very funny. We will keep going back to see the legend that is Sami ❤️. Thank you for another wonderful evening Ravenwood, 5*

We’ve been coming to Ravenwood every year for a while and we’ve loved it every time, particularly because of Sami. We look forward to seeing him each time and to get our annual selfie. Highly recommend going to try the amazing food (but mainly to meet Sami). Big thank you Sami!!!

The food is great, the ambience is wonderful but we keep coming back because Sami makes the dinner such a brilliant experience. All the staff are very friendly and go out of their way to make you feel special but Sami is an absolute legend....

Repeat visit visit to Ravenwood. It really is like stepping back in time. Old furniture- some needing a little TLC. But a friendly old place. Cosy with fires. Staff very attentive. We had pre ordered the Christmas menu. The salmon starter had a funny tasting...

Great little hotel/restaurant in a beautiful setting, Very Christmassy. We was greeted by friendly staff and shown to our table near the open fire, the food was great and the staff couldn't do enough for you, which made the lunch with my mates great 👍🏻

I ate in a group of six friends and have to say I was disappointed. Service was a bit like a wifi signal, fantastic when it was there and a bit absent when it wasn’t. I had to leave the table and go to the...

Booked this as we were meeting old friends for Sunday lunch.. we had never been before. We were welcomed with a smile … drinks in the bar before lunch and then a super roast beef dinner ….. the Yorkshire puddings were epic!! We had coffee...

Super dinner for a birthday treat. A Saturday evening dinner for 2. Haggis croquettes were a good starter, steak for main was good, the coupe negresco dessert was superb! Staff were great - very friendly and attentive Try the Vesper cocktail!

This place is totally charming, from the shetland pony that greets you as you park, to the random painting of Sean Connery! Surprising and lovely at every turn. There was a fire in the dining room so we were super warm, the staff were polite...

Fantastic food at our family gathering. Served 30 of us in a private room. They struggled a little bit with working out who was having what but understandable when there were so many of us! Amazing trimmings with my roast beef- seems everyone was happy...

Ravenwood Hall has a great vibe if you like authentic but cosy small country manor style dining. Very well cooked and presented locally sourced food served in the delightful surroundings of a 16the century manor house ( though actually I think a dowager house). Lovely...

The Pavilion was the perfect venue for us to hold our mum's wake. Jason the chef and his staff were excellent in customizing the menu, the food was delicious.and beautifully presented. Michael ans his staff couldn't do enough to help us with the sound system...

We have just returned from a delicious Sunday lunch at Ravenwood. We have been coming to Ravenwood for many years, particularly for birthdays and special family occasions (the children in our family have always been made very welcome) and have never been disappointed. The setting...

I attended Ravenwood Hall as part of a Christmas work party last Friday. Apart from getting enjoyably tipsy with my colleagues, the environment and food was forgettable. Would I look to return? No. The reasoning behind this is due to the price £55pp, what felt...

A delightful building, we were warmly welcomed for an early dinner, so it was quiet, which suited us, and our drinks arrived rapidly. (Including superb Adnams Ghost Ship) The menu was quite short, especially as one of us doesn't eat meat, but selection of the...

Attractive house and grounds, tired furnishings and stale atmosphere. Food chosen ok but the cheeses were dreadful-the Brie unripe and smelt rather goats cheesey! The coffee was just like strong instant, certainly not ‘Americano’. Staff perfect pleasant but sorry, not coming again.

The hotel is potentially stunning but the mews room we had with our dog was disappointing. It was cold when we got in, the paint work was scratched in numerous places, some by dogs, other scratches not, and the furniture shabby. The bathroom blind and...

We really enjoyed our meals, food and service were excellent. The selection of dishes was interesting and varied from "classics" to more unusual. My only suggestion would be to add some "specials" or vary a bit over a weekend, because we were staying over the...

We had to visit Bardwell Church and I wanted to mark the occasion with a good Sunday lunch. Found Ravenwood Hall on line and reserved a table at first light for 1300. Lovely setting in welcoming grounds that have graced this establishment which may be...

Have just had Sunday lunch at Ravenwood Hall. Beautiful setting with really lovely and engaging staff. Outdoor dining was cleverly done and adhered to all Covid restrictions without it affecting our enjoyment of the meal. Highly recommend this place and have booked again for a...

Having phoned up and made reservations for Sunday lunch 45 mins before leaving Ely where the lady guaranteed we would have the Sunday Roast On arrival 45 min later we were booked in and taken to table. I must say they have managed to arrange...

For the first time ever our family decided to visit a restaurant for Christmas Day lunch and we are so pleased we chose Ravenwood Hall. The food and service were excellent and the safety measures for Covid were exemplary. Our only negative was the lack...

We had lunch on a Tuesday. We hope that this was the head chef's day off. The Salmon and trout were very good but, the fishcake didn't taste of anything apart from mashed potato and my steak was very average. Cooked well though but poorly...

Stayed for 4 nights, nothing too much trouble. Food was fabulous and staff friendly and helpful. Very happy stay

We had an excellent lunch today at Ravenwood Hall. Nice welcome, very comfortable dining area, with an open fire. And delicious food! Three excellent courses: very good autumn salad, good roasts of beef and pork, with extremely good vegetables, and finished up with a lovely...

Мы с друзьями были в этом ресторане 2 разв подряд. Сначала на ужине и на следующий день на обеде. Хорошее...

We love coming here. Last New Year’s Eve was the best time and food ever. Called in this week for an early lunch and as always, food and service were excellent. This has become the best restaurant in Bury St Edmunds and we are taking...

We decided to try the outdoor dining option at Ravenwood Hall Hotel called the edible emporium. We reserved and booked online and had to pay over the phone. Due to high prices we had high expectations of the food that was to come. Our hopes...

Dropped in on the off chance on a friend's recommendation for Saturday lunch. The owner, Craig, was there to greet us and immediately made us feel welcome and comfortable as it was our first venture out after lockdown was lifted and restaurants re-opened. Having the...

We felt the a la carte menu offered rather too many flavours which were not actually discernable .The bread basket contained foccachio ,a strange hard cracker and a bagette that looked and tasted more suitable for a hot dog than a charged for bread basket....

Just returned from a superb three night stay. Our initial room was rather cold so they moved us to a warmer one with no fuss. Staff were friendly and personable. Nothing was too much trouble. Food was excellent and accommodation very comfortable. We will definitely...

I planned a special evening for my partner's retirement. We were left standing with staff passing by. I had to call a member of staff to say we had reserved a table. They said twice that our booking was for the special Valentines menu to...

Before you visit you must read Ravenswood Hall's reviews, especially the poor ones, and the brilliant replies from the 'lovely' Operations Manager. Their replies are brilliant, it seems the customer is always wrong in their eyes. I particularly like the ones where the manager asks if the customer has reviewed the right place! Read the recent one where the customer had to wait in the bar for 10 minutes. The manager replies that the other guests confirmed that they did not wait 10 minutes!!!! Brilliant. Fawlty Towers is still in business.

My husband I and met our grandson and his partner for lunch here today. The attention given to us all by Sarah and Caroline was second to none. Nothing was too much trouble for them and they met our needs a friendly professional manner.The choice of food and its quality were second to none and thoroughly enjoyed by us all

We hired the dining room for a private black tie dinner at the end of November 2019. There were 12 attendees. After a couple of useful meetings with Sarah (our maitre de for the night) and Ross (the head chef) we designed a special 8 course tasting menu to suit the dietary preferences of all my guests. We assembled in the lounge with champagne and exquisite canapés The dining room was beautifully prepared for us with a roaring log fire, table flowers and individual menus for each guest as souvenirs. Because this was a fine-dining gourmet dinner event, and Ross was presenting such wonderful courses, I requested that we had no salt or pepper on the table (they appreciated that). We chose suitable wines for every course but didn’t overdo the volumes so that everyone could make it through to the cheeses at the end. It was extremely successful and everyone was very impressed by the quality of the food, the wines and the impeccable service from Sarah and her very efficient waiting staff. Each course and wine was brilliantly introduced to the diners by Sarah. All of the courses were exquisite and enhanced by some additional items between courses, designed for us by Ross. We were very pleased to invite him into the room and thank him for his team’s excellent work. Overall it was a very successful event and clearly well within the presentation and management skills of Sarah and her team. I would wholeheartedly recommend this venue for any quality private dining event.

Fabulous country house hotel, Beautiful mature grounds, fabulous local walks, and an amazing restaurant, Bar etc. They even added a Warm dessert for us as we didn t fancy a cold one that particular chilly evening, Can t wait to return again and again as it s always special.

Overcharged for food and charged for wrong meals. Addressed with staff who couldn't even justify the right choice of meals served! Disgusting customer service, bill was peppered with mistakes and then staff denied all knowledge. Added gratuities to bill ON TOP OF TIPS GIVEN TO STAFF ALREADY!!!Owner of hotel arrived during the argument, I mentioned that I will be talking to him about the poor service and overcharge, was told please don't contact him as he is ill!!I am a 76 year old man who has been ripped off and then made to feel that we were in the wrong. We have been here several times, DEFINITELY will not return. Thieves.

Excellent food in a beautiful setting. We were very impressed with the menu, the service and the restaurant, so impressed that we are lunching there again next week

We received very amatureish service from staff. We wer left waiting in bar whilst they checked to see if table was ready, warm bread served whilst table was being adjusted for a member of our partly who is mildly disabled. Kept waiting at the table before menus arrived in order not to overload the kitchen.

We enjoyed a lovely Sunday lunch with good starters and Roast Beef served with the most generous portions of vegetables we have had for a long time.Very large Yorkshire pudding, cauliflower cheese, broccoli, red cabbage, roasted root vegetables and roast potatoes. Really hot horseradish as well.The downside was that for an establishment of such standing that the service was poor.We booked a table on-line for 13.00 hrs and when we arrived we were left standing for nearly 10 minutes in the bar as they were ‘very busy’. Why don’t they reduce the booking slots to achieve this rather than make diners wait at the table.Once shown to our table warm bread was placed on our plates even before we all sat down. After a further delay and we were presented with a goats cheese salad even before we had ordered. Menus arrived with the explanation that they had to stagger orders to help the kitchen deal with busy periods. Why did they not spread the bookings to achieve this?After 30 minutes we ordered wine and our lunches. When the wine arrived it was opened, poured into our 3 glasses without leaving any for a second glass, or without us being offered to taste it before it was poured.An hour after sitting down our starters arrived which was disappointing for a place with a certificate of excellence. The remaining courses were served at a sedate pace which we enjoyed but the long wait at the start overshadowed our experience.

I visited Ravenwood for Sunday lunch with friends after a recommendation. The food was lovely and we had a great lunch. It’s not a cheap option but good for a treat

I don't understand why this restaurant is not flooded with diners. Food and service is first class.

Came to Ravenwood hall for my Grandmothers birthday. Firstly I do appreciate we were a party of 16, however, we were asked to pre order which is absolutely fine I have 7 years of experience in hospitality and I appreciate a preorder.

Having considered many wedding venues, we are so glad we chose Ravenwood Hall. Wonderful setting, beautiful venue,Sarah and her team were wonderful, she helped and reassured us to make our special wedding day so perfect. Many thanks again. Xx

Called round my local area to book afternoon tea for 20 of us at short notice I must say. One place that was available was the Ravenwood about 5 minutes up the road. The initial booking was taken by a lady who clearly had no computer skills and it made us worry on booking due to the amount of times I had to repeat myself. Our booking includes 20 of us however due to some family members having other arrangements they would only come for some drinks. Proceeded to let the staff know that we would only order 10 afternoon tees, 3 of which were children’s. They seemed to understand this after the 3rd time I repeated. Due to large party it was all pre -paid and an email confirmation for 10 afternoon teas came through. A few days went past and I received a call at work from Ravenwood whom had left a message asking to contact them back. Within 5-10 minutes off this message being left I received an email.

Excellent choice of meals which were sublimely cooked. Staff, friendly and charming offering a touch of old fashioned courtesy.

Over a 2 night stay we enjoyed excellent and pleasant service, good choice of meals. A Dining room with nice atmosphere.

After taking part in Ickworth walk for Hearing Dogs for Deaf People we went for Sunday lunch at Ravenwood Hall. The family were extremely hungry after the walk and Ravenwood did not fail us.....a most excellent lunch and they let us take the dogs inside with us....well done to all staff

We’ve eaten here several times including for private dining events. The point of this review is to acknowledge the polite and professional attention we had from the 2 young ladies who were on duty that night (Sat night, Easter weekend). While we were discussing the menu options with one of the waiters (Vic I think) she let slip that she would have to make an enquiry with the chef because this was her second shift and she had only started that week. Nevertheless she was very accommodating and guided us through the menu with skill, suggesting alternatives for our veggie guest. She also was happy to change one of the orders for pre-starter sharing so that we would all have something to eat whilst the main courses were being prepared (2 of us had the roasted chicken which apparently needed 30 min prep time).

Large rustic sandwiches, not very interesting fillings, nice scones, but cake was horrid - three small pieces of shop bought cake, all dry and tasteless. Very disappointing. Went as a voucher deal, but would have asked for a reduction had I paid.

We have been enjoying dinner at this cosy hotel with fine dining restaurant once or twice a year for many years although I believe that last Friday evening will be our last.

A choice of a la carte, or fixed price menus, with something for everyone. Also a child's menu. All food well cooked and presented. Lovely surroundings to eat in, too.

We had lunch as a group of four friends as an offer from the standard lunchtime menu. Staff were warm and friendly and service good and efficient, with many smiles. The food was good without being exceptional. The pork loin steak was tough, but the fish dishes and curry were all good without being exceptional. On the whole, a good experience and we will come agin.

Bought a voucher from travelzoo for a 2 course lunch with coffee for 2 for £25, a real bargain. Advertised as 2 courses from their a la carte menu however on arrival we weren’t offered the a la carte menu but a separate travelzoo lunch menu. The food was still nice but not what we would have chosen as we had looked at the a la carte menu online which looked lovely and was what we expected as the voucher mentioned a supplement for the scallops starter which we would have been happy to pay as we love scallops but wasn’t on offer on the travelzoo menu. Still good value at £25 but didn’t live up to expectations.

Dining at Ravenwood Hall - just outside Bury st Edmunds but we’ll sign posted and easy to find - Great meal - Excellent service - fabulous country house surroundings - would recommend.

We visited Ravenwood Hall as part of a large family group of 22. We have held a family Christmas get together at the hotel for a few successive years and have also attended for other family occasions. We all paid a £10.00 deposit for the Christmas meal. Unfortunately a couple of days before the meal 2 of our party became ill and were not able to attend. On phoning the restaurant to advise of the circumstances we initially spoke to the receptionist who said that as well as loosing the deposit on the 2 members of our party that could not attend we would also have to pay for their full meal, another £15.00 each. Whilst I appreciate that restaurants take deposits to allow for such circumstances I would have been Ok to have just lost the deposit. Not being happy with the response from the receptionist we asked to speak to the manager. To my great disappointment the managers attitude was even worse and I felt was even rude on the phone to me, quoting their terms and conditions (when a company starts quoting terms and conditions they have lost the good will of their clients). I said at the time that I would write a bad review and her attitude was:- Go ahead!

Came on the recommendation of some friends, on a cold, wet windy & wintery Sunday night, what a good recommendation that was. Easy to get to off the A14, Ravenwood Hall has a traditional approach to life - yet with a roaring wood fire , exceptionally gracious and friendly staff, offering excellent service, and fine food, it’s hard to beat

This was booked as a birthday surprise for 12 people. We couldn't believe where we were sat, there was literally only seats for 9 of us. We asked if we could be moved but apparently it was the only space they had! To say it was cosy is an understatement! Service was poor, no one asked if things were ok, if we wanted more tea or coffee, etc and the food was very mediocre with dry cakes. I was disappointed for my mum as she had booked this as a little surprise 'treat' for my 40th with family who were visiting for the weekend. Needless to say, we won't be returning.

I chose this restaurant as we were staying close by for my Husbands Birthday. Our initial thoughts driving up were what a lovely place, very picturesque. The interior was impressive and we were greeted warmly asking us if we would like to have a drink in the lounge or go straight to our table which we did. Everything went down hill from then on with us choosing not to stay. Firstly they had run out of lemon for coke, on its own not too bad! They were under staffed and food was probably going to take up to an hour. We could have “left over beef” this is how it was put over, gravy already made up. We had dietary requirements and requests which were not satisfactorily answered and made our decision to leave unanimous. A let down for what should have been a wonderful evening.

This hotel offers a wonderful dining experience. Although the decor is slightly dated , don’t be put off .. the food is exceptional, it is beautifully presented and prepared to perfection . It is quite expensive but for a special occasion and if you enjoy beautiful food, this is definitely worth a try . We will be back !

Sunday Family lunch for 12 celebrating 92 year olds birthday. Set menu, so kitchen shouldn't have been stretched. Had to ask for drinks which seemed to take staff by surprise, then had to ask for menus. Even though the restaurant was 80% full surely being a set menu means the kitchen would have been prepared? Seemed a long wait for starters but nothing compared for the wait for mains. And when it arrived the very impressive Yorkshires tasted like cardboard, roast potatoes might have been made by a chewing gum manufacturer and, as nice as it looked, my beef was cold. When I asked the waitress for extra gravy in the hope of warming things up, she barked "there's some at the end of the table"! For a table of 12 I didn't think it too extravagant to ask for another jug? On the plus side the separate vegetables were excellent as was the cauliflower cheese. At least someone was on form in the kitchen.

I went to Ravenwood Hall Hotel today for a business meeting followed by lunch. We were served tea in the garden before being seated inside for lunch. I was worried there would be nothing I could eat as a vegan but when I asked the server if the polenta could be vegan he happily said 'yes' but we'd need to omit the parmesan crisp. It was absolutely delicious. Coupled with some skinny fries I was impressed with the presentation and flavour. Not normally a dessert person I could not resist the knickerbocker glory (which they served without the clotted cream icecream and gave it to a colleague in a separate bowl). We did have a wait a while to be served as they were busy but overall I was so grateful I didn't have to be that 'awkward' person in front of work associates. Thank you!

The menu looked appetising and we ordered with enthusiasm!

We go to this restaurant regularly, the staff are friendly and the food is always well prepared and presented. We visit many restaurants in the area and this one is generally the most consistently good. My friends are quite fussy and even they think its great. Cheaper Table d'Hote menu available.

Phoned three weeks ago to book table for 4 in garden room as wedding anniversary and

Not the best meal out that four of us have had! We were mainly disappointed with our meals and with some of the service we received (maybe because we were using promotional vouchers?) although that then defeats the object of enticing customers in! Needless to say we will not be returning in a hurry.

As a party of four adults, we had a Travelzoo voucher and this entitled us to a 2 course lunch each with coffee. The grounds and the hotel itself are very attractive, though inside it is darker and more traditional (though very smart and welcoming!) than I had expected. We were seated quickly in the restaurant and our waiter was friendly and chatty. I had a few issues as I had printed the wrong voucher (I had bought another voucher for the same deal for my family and printed their expired voucher by accident) so I had a bit of a faff trying to sort that out, but the waiter was patient and it all got sorted. We were brought some bread, but we had to ask three times for butter to go with it. Our main meals were tasty, though the roast carrots on my plate were rock hard. We then had quite a long wait for our desserts, and again for our coffee. We didn’t mind overly, as we were enjoying the setting and chatting with our friends, but we did end up having to ask the waiters several times for various things and our requests seemed to be forgotten or ignored.

Having eaten at the Ravenswood before, our recent visit was not quite up to its usual standard . We had taken advantage of a promotion offer but found the menu choice very basic, and we were seated in the bar area .Not quite what we expected . A choice of bread ,with butter, would have been better than the small dish of oil between four that accompanied our soup. The service was polite, but rather slow, and the food edible ,but the promotion offer would not encourage me to book again .

We dined her for the first time today and was pleasantly surprised by how nice the place was. The food is above average and the service was also very good. I had a chicken Tika Masala which tasted excellent. We all enjoyed our dishes and we will certainly come back. There are also some ponies, goats, geese and chickens on the walk to and from the car park.

I had previously been to Ravenwood Hall and had I reviewed it after the first time I would have given it a five for both the food and service. The second time would have been a three. I settled on a four because I do realize restaurants can have 'off' days. The first trip was 14 people which is much harder to handle than the 5 on the second trip. One of our party had the fish and chips which she said was very good, another had the spinach and rocotta strudle which she said was OK. We also had the slow-braised beef which was very tough and chewy. Either it was a very inferior cut of beef or it wasn't cooked long enough but there is no way it cooked 12 hours as stated on the menu. The Scotch Broth was very good as was the liver parfait. What really had us puzzled was the service. I don't know if they were training the waiter or what, but he seemed confused as to what he was supposed to do and how to serve a table. I will try them again as it is a lovely place and we did enjoy it the first time we went.

I was expecting a lovely afternoon, however, I was quite shocked as you are treated like second class dinners if you have the vouchers from Travelzoo!

My sister gave us a voucher for a Cream Tea at Ravenwood Hall for our 20th Wedding Anniversary last year. We finally got around to taking it today. Booked it over the phone last week and gave the reference no on the voucher which was for a Cream Tea for 2. Arrived today and were told where we were to sit. They then brought out tea and a tray with Afternoon Tea on it. I went up to the bar and told them we had a booking for Cream Tea and was immediately told "don't worry you can pay the difference"! "No", I corrected "we want the Cream Rea". My husband then asked what the difference was and we decided to stay with the Afternoon Tea.

Charming restaurant, loved the wood burning fireplace area for a pre-meal drink

We went for the special offer of 2 courses for 2 with coffee at lunchtime for £25. The ambience was exactly what we had expected from a country house hotel - cozy and attentive service. My husband went for the beef stew whilst I had the pork belly. Both were good, but not excellent, and the pork was in great need of more sauce. The ginger pudding with poached pear was excellent. Overall we thought the meal was good value for what we had paid, and we would definitely go back there.

Had heard about how lovely Ravenwood Hall is and it certainly is beautiful. The dining room is lovely and the staff very attentive. The menu has a good variety to choose from with beef, lamb, fish, starters, desserts and also a 2 or 3 course menu.

We recently had our xmas do here. I must compiliment the staff here who attended the tables very well. The...

Unfortunately I think we had a table on a busy Christmas party night, Bread Rolls served at around 7.30 pm,...

I was part of a group of eight that visited Ravenwood Hall for our occasional luncheon and 'catch-up'. We were well received, and thoughout the service was very good indeed, from a charming, pleasant waiter. I chose from the Classic Menu, at £16.95 for two courses, starting with a tomato and goat's cheese tartlet and finishing with the braised blade of beef. The tartlet was a huge disappointment in that it was tiny and extremely dry. The braised beef on the other hand, was absolutely delicious - moist, tasty, falling off the knife and perfectly complemented with al dente greens and a wonderful homemade horseradish sauce. As always, lunch was served in the beautiful setting of the dining room, and at no stage did we feel rushed. All round, very good.

We visited Ravenwood Hall for our anniversary and the overall experience was very disappointing. We arrived 5 minutes before our table reservation but, rather than being allowed to go through to the dining room, were seated in the bar area. This was fine, initially, but after half an hour without any sign of progressing through to the dining room we asked if we could go to our table otherwise we could easily have waited longer.

12-months on again visited Ravenwood Hall for lunch. The Group was 18 in number. The visit did not start well when the barman short-changed me by £10 & gave me an old £1-coin in the change. This experience may have been as a result of two errors but it left a bad taste. The meal was well served in a timely manner & the onion soup was delicious. It was difficult to judge the pork as it was covered in a very strong tasting gravy, which I found unpleasant. The cheese & biscuits were okay. After a 5-star review last year - when the whole lunch experience was excellent - I found this year’s visit very disappointing, particularly having to check my change carefully at what I assumed was a highly reputable hotel.

Sunday lunch with my elderly Father. We all had the prawn cocktail starter, two had lamb, 1fish and chips and I had salmon. All delicious. Vegetables were lovely although a little more cheese on the cauliflower cheese wouldn’t go amiss but that is just nic picking. I would highly recommend the Prosecco, even the non wine drinker thought it was good. Sadly I was too full for dessert, but the ice cream, pannacotta and treacle tart went down well. This is not a cheap place to eat but with the delightful surroundings and friendly staff, well worth a visit. The only reason I gave just 4 stars, is that there was a family with young children on the next table and they were quite noisy, not the restaurants fault I credit you, but that was the only downside to an otherwise lovely experience.

We have very good experience dining at Ravenswood so we're looking forward to our gift of afternoon tea but left feeling rather disappointed. It did not live up to our expectations nor compare favourably with other afternoon teas we had enjoyed locally. Whilst the staff were pleasant the food was a let down both in taste and presentation and I would not consider it value for money.