Desi Palace in Bolton

Came here with a few friends. Food was okay. Average. The service was slow. My friends did enjoy.their.meal. will give it another try soon

Food is lovely, decor inside is very impressive. Staff were friendly but seemed a little pre-occupied. Quiet, not much atmosphere. Bit messy outside (loads of discarded fridges?) but don't let that put you off.

Food was excellent and well priced polite and helpful staff very attentive definitely will return next time we are in the area

First visit. Excellent food, lovely staff. Chaotic service. Felt like they’d taken too many bookings for such a busy day of the year. There was a large table of customers celebrating a wedding which appeared to take priority over the rest of the bookings. The table ran over it’s reservation slot by a considerable amount of time and it was needed for another large party of people. The large party of people were stood at the door waiting for the wedding party to finish so they could be seated at the table they’d booked. The staff were rushed off their feet. We had to wait quite a long time between courses so the service suffered a bit. The reason why we had to wait quite a while for our food was because we hadn’t pre ordered it. When we first arrived they asked whether we’d pre ordered. We hadn’t. They said we should’ve been contacted regarding our pre order. We hadn’t. All we’d been asked to do was pay a cash deposit which we did a few weeks before. When we paid the deposit we was told it would be cash only on Christmas Day. Not sure why because it’s not a cash only restaurant. The Christmas meal was a set menu at £30 per head. Wasn’t told there would be a service charge for our table of 5 when we paid the deposit and wasn’t told Naan bread isn’t included in the set price. £30 per head is fantastic value on Christmas Day without a doubt but staff should explain the extras when the deposits were paid and they should’ve explained we needed to pre order our food. With it being cash only we didn’t have enough cash on us to cover the entire bill due to the extra charges so we had to pay part card. The staff member pulled his face but if it’s cash only customers can’t always predict their total spend on the day. We were seated in a booth that fits 4 people not 5 people so nowhere near enough space to sit comfortably. It was a tight fit. With hindsight I think we should’ve part payed the service charge due to being seated on a table that only fits 4 people maximum. They didn’t have any red wine sold by the glass either which is unusual for a restaurant. Overall the food was fantastic but the lack of communication from staff up front at point of booking let it down. Being charged for service when we had to wait ages for our food to arrive (due to their error) while being seated on a table that didn’t fit the right amount of people also let it down. They did offer us a free round of drinks during our meal to compensate for our food being slow to arrive but we’d just bought more drinks when they offered and they never came back to give us the free drinks they’d promised. They didn’t offer to knock any drinks off our bill when we settled the bill.

Went yesterday for my sons 25th Birthday & had the Sunday special. Yummy food & lovely staff. We'll definitely be back