Derek's Coffee & Sandwiches in Sefton

Food is awful for price you pay.

1 star – Unless You’re Craving Disappointment, Avoid Like the Plague Popped into Moonlight Crosby for what should’ve been a simple, sweet treat — two waffles. Nothing extravagant. Just waffles. Fast-forward 50 minutes later… still no waffles, just the crushing realisation that we’d aged a decade and developed a mild case of hanger. We ended up asking for a refund because our food clearly got lost in some dessert-based black hole. Now, let’s talk customer service — or lack thereof. The woman serving us was giving serious “main character in a villain origin story” energy. Rude? Check. Sarcastic? Check. Refused to give her name like she was protecting state secrets? Also check. strutted around like she was doing the Moonwalk — literally — wearing one blue glove like she was auditioning for a tribute act. Food hygiene clearly not part of the show. I mentioned the whole ordeal to another staff member, who literally laughed and said, “That’s just how she is.” Ah, lovely. Nothing says “we value our customers” like turning a hygiene hazard with attitude into a personality quirk. If you enjoy being ignored, insulted, and possibly given food handled with bare hands, then this is the place for you. As for me? I’ll be satisfying my dessert cravings somewhere that doesn’t feel like a customer service horror movie.

Quick service food was good staff polite and helpful.

Great place to enjoy lovely food and have a drink

We had a fantastic time with Santa and we had a lovely breakfast. Staff are amazing. Thank you. SCT.