Based on 1.916 opinions finded in 1 websites
Based on 1.916 opinions finded in 1 websites
Nº 96 in 225 in Epsom and Ewell
Opinions
We had our golden girls reunion and had an amazing lunch we all enjoyed the food very much it was delicious. Also the service was fantastic Alex our waiter was so attentive and met all our demands. We will definately be back
Verena Buchhaus . 2025-05-12
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We ordered a selection of starters and they brought out the wrong food, when we stated they put the wrong order through the younge waiter told us to reorder online I explained we arnt repaying for something we haven’t ordered and he explained that’s what I’ve been told what he was told so we won’t be visiting here again,
Charlene Roche . 2025-05-10
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Brilliant dinner! Our waiter Callum was super in his recommendations and very attentive. Chateaubriand for two was delicious! Will be back!
Bruno Cernecca . 2025-05-09
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Decent guinness (G split on first attempt), local ale warm but enjoyable, best table in house reserved but sniped upon entry, didnt try the food, atmos severly lacking non-race day despite bank holiday, decent stop for a mid epsom venture, faceless corporation of a pub destoying the british local saved by a decent table
Adam Mccormick . 2025-05-04
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Just moved to the area so popped in for dinner. First and last time. The chaps taking the orders behind the bar couldn’t care less. Ordered food which took 45m to come on a fairly quiet night.. they just shrugged. Ordered dessert and not only did that take another 40m but it was the wrong one and they just said “sorry about that”. In the economy, where eating out is becoming more and more of a luxury, it’s just not good enough to be so ambivalent about foul ups anymore
Rosalie Tonkin . 2025-05-04
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Hadn't been here for a while but what a great experience, Matt was excellent, food was really nice, will visit again, tks
rob wakefield . 2025-04-18
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Thanks Matt for a lovely dinner, great service and food
patrizia wakefield . 2025-04-18
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Lamb was incredible, Matt was great! Thank you! ☺️
Katie Wilson . 2025-04-17
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the service was good (yet incredibly slow despite not many people being there, but it was fine as we were family catching up) and staff were friendly, food was very good. only issue was the very uneven floor which wasn't good for my nan who needs to use a walking stick. but that isn't really the fault of the restaurant themselves so im not complaining.
sammie . 2025-04-16
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It is a beautiful restaurant to invite your family or friends. The service was very good, and I enjoyed my meal immensely.
Christine Clarke . 2025-04-14
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Always an amazing atmosphere and service, Matt served us today and, as always, perfect
Elaine Goater . 2025-04-13
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Food was great, and our server Matt was super helpful. Will be coming back!
Robyn Pullen . 2025-04-13
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Our second time back since this wonderful pub was refurbished. Went with friends and had a great Sunday Lunch and were delighted with the service of our waiter Matt. Thank you.
Helen Levy . 2025-04-13
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Just had a great Sunday lunch with family. Food and venue are great and our waiter Matthew was outstanding - he really made the occasion special.
Fiona D'Arcy . 2025-04-13
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Dont know if they’ve changed the management and/or staff there recently, but on the last couple of occasions I’ve visited the staff have been surly, unhelpful and unfriendly. Almost like they are doing you a favour by serving you. Didn’t make for an enjoyable experience and, after dining there very happily for many years, I’ll be looking for somewhere more welcoming in future.
Cathy Kent . 2025-04-08
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Sorry to say the food was horrible I would not be going back again 😞
Eileen Richens . 2025-04-04
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First time at the Derby Arms despite being a local. We usually go to the Grumpy Mole or the Rubbing House if we do go to the downs. First impressions weren't particularly great, wobbly table, very loud atmosphere. The latter I usually like, but throughout the evening, being near the 'do not exit' door, we seemed to be swamped by 'youth' doing exactly that, using the door to enter/exit, so felt a little like rush-hour on the Bakerloo line with staff constantly trying to prevent this . Staff were great, and food was good. That said, it was pay day, half-term, so maybe a one off. Worth going I'd say, as the staff were trying their best, just didn't feel like the prices on the menu reflected the ideal of a classy restaurant, if that makes sense. Felt at times like a rowdy pub, that sold food, good food though, so 3/5. Will come back again in the hope the pub-oriented 'clientele' are fewer than today. Not a slight on the pubgoers, but the two seemed to be merged, rather than separate, which I'd expect when paying £30 for a steak etc. Thats The Ivy prices... Kudos to the staff though, kept us topped up with drinks, which was the most important (for me) task!
Steve Potts . 2025-04-04
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amazing service (especially megan and fran) had a lovely time food was great drinks are stunning would highly recommend to a friend!
Lexie Blogs . 2025-04-02
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Such a lovely pub in an amazing location. Amazing service, was really made to feel at home! Can’t wait to eat here again!
joe_mt . 2025-03-30
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This was our first visit to the Derby Arms since its refurbishment in October, and we were not disappointed. The new menu is a significant improvement, offering a fantastic selection of delicious dishes. We were served by the lovely Lilly-May, whose warm and welcoming demeanor, along with her attentive service, truly enhanced our experience. We will definitely be returning very soon.
Sudesh O'Byrne . 2025-03-30
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Had a lovely lunch. Food was amazing. Staff very friendly. A special mention to Ross who is a fabulous front of house. Nothing was too much trouble and super friendly and helpful.thank you
lisa jones . 2025-03-28
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Proper resturant Food, Great Service a quiet Tuesday evening. Knowledgable staff reasonable prices … ‘what’s not to like’
John Salter . 2025-03-12
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Food was good though they were understaffed in the kitchen so food came very slowly but we were kept aware all the time
Anthony Mills . 2025-03-02
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Been once before and it was nice. Went tonight Sunday at 5pm and were told they were out of lamb, chicken and beef (most of their menu). Ordered pork belly as had no choice but thought it would be nice as it said crackling. No crackling whatsoever, quite the opposite. Really small portion, I was given one Yorkshire pudding and my partner two (fine by me but confused by the inconsistency) and the gravy was like oily, bland water. Ordered dessert - a mini cake and a hot drink, 20 minutes later a mini cake and no hot drink. I asked for this and the server said he would sort it out to which he never returned but of course it was on the receipt. Nice starter, below average roast, half of a dessert and extremely, extremely slow unhelpful service.
Nicole Haddow . 2025-03-02
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Always a real relaxing atmosphere, great staff and food has always been totally on point.
Neil Knight . 2025-02-22
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Book NOW if like to enjoy a tasty meal in a relaxing atmosphere. Attentive staff (Matt n Henry) who were extremely professional and friendly. Ate withbfriemds~ who all agreed we'd return! Well done all round.
P Matthews . 2025-02-21
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We visited the. Derby arms for the first time after many years. We visited for lunch on 13 th February and what we discovered was just the most wonderful place to have a meal. The menu was excellent and included a few slightly different options and the food was delicious.. The really outstanding point about our experience was the excellent service by Matt . He was just the most polite and attentive young man and made the whole meal even more special. Well it was so good we are returning later this week ! Thank you Matt
Paul Holman . 2025-02-16
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The restaurant was freezing cold with other diners complaing. We asked for the heating to be put on was told it was not working. So we moved table the manager was knoking back a pint behind the bar and was not interested in the slightest we could not wait to leave. I will not be returning.
Vanessa Coleman . 2025-02-13
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We were very happy with the food, the staff were friendly and helpful and we will definitely visit again.
Irma Smith . 2025-02-09
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Very nice pub near Epsom race track. It’s been recently refurbished, has a lot of out door seating, decent drinks and menu.
Dominic James . 2025-02-03
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Visited in Jan 2025 for a work team lunch as well as firm-wide evening drinks. Excellent service by wait staff and bar staff all round , topped off by delicious food. For lunch, there was an interesting promotion on during the month which was seamlessly applied by wait staff, without any noticeable deterioration in quality. In particular the chorizo monkfish was delicious (meaty, flavourful and zesty). For the evening drinks, bar staff were very much on the ball when faced with multiple orders on a single bar tab and quickly prepared all requested drinks.
D. W. . 2025-02-02
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Went in there for the first time on Saturday evening with some mates, had a couple of drinks. Mia served us at the bar, she was extremely friendly and polite making our experience very pleasant, as her customer service was excellent. Would definitely go again and would recommend to others.
Tara Tollington . 2025-02-02
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Thank you to Mia for providing excellent customer service during my Saturday lunch meal. It was greatly appreciated and made the visit pleasurable. Brilliant!!!
OnlyWxlf . 2025-02-02
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Had a lovely Sunday roast with the family. The food was amazing (especially the pork belly, divine), service was really friendly and great at talking us through everything (shoutout to Lydia!). We’ll definitely be making a return visit 😌
Ross Howarth . 2025-02-02
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Really enjoyed the food and special plaudits for Jack who was great
Michael Barnett . 2025-02-02
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We had a wonderful time dining at the Derby Arms yesterday. Special thanks to our charming waitress, Grace, who was so helpful and attentive throughout. Would recommend the Derby Arms to others.
James Thomas . 2025-02-01
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Great food as always and good service (our server Grace was excellent)
Sam . 2025-02-01
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I had such a lovely afternoon at the Derby Arms last Saturday, lovely location for a post walk drink with friends. The food is delicious and the staff are extremely polite and welcoming. Would particularly like to thank Grace for her lovely service. Looking forward to retuning soon!
Anna James Turner . 2025-02-01
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been to the derby arms a couple times and have absolutely loved it, grace was the best and was super helpful ! will be returning
Siobhan Graviles-reynolds . 2025-02-01
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Popped in earlier for a post dog walk snack (and pint ;)) and I was greeted with the loveliest staff - especially ginger Grace. Everyone was very warm and welcoming to me and my pupper - me and Bernie will be back soon!
rose hammond . 2025-02-01
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Always have a great experience at the Derby Arms. The pub has a lovely atmosphere and the food is great too, although it’s the staff that really make this place. I’ve always had a great experience when coming here but lately one of the staff members, Lydia, has really gone above and beyond to make our experience special. I would recommend!
Alana Rowlatt . 2025-01-31
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Had a great time at the Derby Arms with my boyfriend last weekend. It’s a great location after a long walk on the downs. The service in particular was great. Lydia was our waitress whilst we were there and she was so polite and really made our whole experience more enjoyable! Highly recommend a visit!
Elle Wood-Evans . 2025-01-31
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Had a lovely meal this evening seeing some friends. The food was great and our waitress Lydia was so friendly and helpful, thank you
Hayley Bowers . 2025-01-31
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Marcie was really good and efficient.
eoinmccarthy . 2025-01-29
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Been here many times over the years, always a good atmosphere and great food. Service too is always excellent - this time around we were served by Mia who was brilliant - friendly, knowledgeable and well spoken. Will be returning.
Christian Sears . 2025-01-28
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Great, friendly service. Good value with 50% offer on mains, giving us scope financially to enjoy more than one course. I was a bit chilly as it was a cold day, and would have felt more comfortable if my feet and legs had been warmer. A cosy open fire would have been welcome.
Lorna Hunter . 2025-01-23
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This used to be our favourite pub for a meal about 5 years ago. Things gradually deteriorated and we stopped going there about 3 or 4 years ago. Heard good reports after recent re-furn so decided to give it another try. Service was good, nice friendly staff but my meal was disappointing (Beef duo Sunday roast). To be honest apart from the superior demographic of the clientele it was no better than one of your Toby Inn carveries but twice the price. Had it not been for my Shareholder discount I would have felt seriously ripped off.
Barry Peacock . 2025-01-20
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It was very cold as the heating wasn't working and the service was very slow. They did take money off the bill but will not be going back.
Julie Orange . 2025-01-14
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We came here for a family dinner megan and lily gave us amazing service as well as great food
Yousif Baluch . 2025-01-08
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Could be lovely. However, mediocre food, average service, and the place is so cold. We moved tables, but it was still cold.
Mark Davis . 2025-01-05
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Wonderful local pub on Epsom Downs.
Anne Stevens . 2025-01-04
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Giving one star is too much for our experience!!! Dreadful food, dreadful pub, and dreadful service!!! First time ever I’ve ever had to send all our meals back as they were inedible!!! Vegetarian dish was utterly disgusting, cod and chips - cod was off, given dried peas instead of mushy peas. Lemon sole was very oily and tasted horrid. - potatoes that came with it were inedible. We were offered free dessert and even this was dreadful!! Frozen chocolate bomb with Luke warm reheated sauce! Drinks too ages to come. This was my first and LAST visit to this pub!!! AVOID!!!!
Sarah Browne . 2025-01-01
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It’s a lovely and clean place with a friendly atmosphere however this is why I give three stars only. 1. We waited 40min for our food and that was before it even got busy. Our meal orders for 3 adults and 1 child got in 5min before the kitchen even opened. 2. The shrinkflation has hit this place, as well. The Aubergine Lasagna special was a tiny portion for the price asked. The sauce was a bit on the ‘too sour’ side and the chicken in the Panzanela salad was grilled to the point of a burn, so it tasted quite bitter. 3. It was extremely cold inside, some people kept their winter coats on! It’s a shame because it’s a beautiful pub with a great location just across the Epsom racecourse.
K M . 2024-12-29
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Food and service by Max was fantastic.
Kirk Hewish . 2024-12-27
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Excellent food and exemplary service. Highly recommend
Pascale Hodge . 2024-12-26
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We three ladies had a late lunch sitting outside. Very friendly staff, nothing too much trouble. Delicious food, and the best fries and beef dripping sauce. We will be back again in the very near future!
Phylla Fancellu . 2024-12-24
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Great pub, wonderful staff fantastic food. Highly recommend.
Matthew Hegarty . 2024-12-23
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We had a lovely Christmas meal here with family and friends yesterday. The pub has such a lovely atmosphere, warm, friendly and Christmassy! Staff (David in particular) were so helpful and great catering for children too!We will be returning!! Thank you!
Amy Humphrey . 2024-12-22
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Fantastic pub right opposite the racecourse on Epsom Downs! We had a large group for an early Christmas dinner yesterday and the food and service was excellent! Special thanks to David who worked his socks off looking after 12 of us for 7 hours! Would highly recommend
Peter Tague . 2024-12-22
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What a great pub/restaurant!! Honestly one of The best Xmas roasts I have ever had in a pub. Well worth every penny!! Fantastic service, dedicated waiter that introduced himself by name and was always very helpful. We will definitely be coming back! Thank you to all the team!
Will Cronin . 2024-12-22
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Had an amazing birthday festive meal the staff made it so special. Special thanks to Lydia.
Hollie Gunn . 2024-12-20
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I booked the private dining room along with 11 friends and we were extremely well looked after. Nothing was too much trouble and we had a really wonderful time. I had provided our Xmas menu choices and they arrived, beautifully presented and in good time. The starters were perfect, the mains tasty, my only gripe were the roast potatoes which were small and over cooked. All the varied desserts were delicious. A really lovely time in a newly decorated venue with terrific staff, thank you very much!
Jeremy Cashman . 2024-12-16
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A great place in Epsom Downs! The atmosphere was amazing and the food and service was good too!
sarah zafar . 2024-12-15
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Great place to eat and have a few drinks alone or with mates. Very friendly staff and a warm and welcoming atmosphere
Nathan Wiggett . 2024-12-13
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Fantastic food and Lydia who served our group was amazing thank you.
Jemma Shaw . 2024-12-11
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The service and food were AMAZING, and surprisingly the toilets were clean!
Yashil Naga . 2024-12-10
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Fabulous venue, lovely food and excellent staff
Nicola Robertson . 2024-12-09
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Lady you served me behind the bar was very polite and friendly. The food was good and came fairly quickly.
Matt Rees . 2024-12-08
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Lily our server was great, very organised and attentive. A great meal
lucy macleod . 2024-12-02
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Went yesterday for bottomless brunch, food was very good and our waitress Grace was superb, thanks Grace.
Julia D . 2024-12-01
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Always an enjoyable experience.
Patrick O'Donoghue . 2024-11-29
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Came in recently and was blown away by how friendly and polite the staff were, particularly Grace. Will be coming back!
Joseph . 2024-11-29
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Great service lovely food and nice friendly staff
Hilary Law . 2024-11-28
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Waitress was very friendly, food was very nice, nicer decor after your refurbishment.
Nathan Gray . 2024-11-27
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Loved the food, amazing service!
Paris Lawrence . 2024-11-22
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Took my aged mum for lunch on a cold miserable Monday and the warm welcome we received by the roaring fire cheered us up no end. The staff were exceptional - especially our lovely waitress Lorraine ( hope I got that right!) made a mundane lunch really special for Mum. Decor is fab - menu delightful Highly recommended
Paul Davies ALCM . 2024-11-20
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Good service sitting in the sunshine. Varied and appetizing menu just had a refurbishment very busy but dealt with the volume of custmers
Joe Shami . 2024-11-17
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Your restaurant staff did not work together, the young waitress literally dropped the menues on the table without t even talking to us, it took 30 minutes to take order another 35 minutes for food, two of our drinks orders were Coke no ice, when they eventually arrived is was a glass of ice. Your dining area is cold we asked if they could turn the heating up and your waitress said she didn’t think it was working, at this point the e female couple on the table next to us said they were cold also, then a male member of staff came to the open fire place and tried to drag the fire closer to the opening, overall quite poor, food looked ok but was rather tasteless not as good as your social media posts would have to think, as a online creator you need a few tweaks to improve as the local competition is of a more polished standard.
Terry B . 2024-11-17
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Forgot to put reserved tag on table, when hostess walked to what she had detailed it was already occupied with now reserved. Told us to sit where we wanted. Table we found was unstable, asked bar staff , twice to help out, was given a bunch of napkins to stable it out.
Albert Short . 2024-11-16
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New refurb looks brilliant. Host Megan was great can’t wait to come back.
max cameron . 2024-11-12
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What a gem, the foods amazing I can highly recommend the Lamb it was cooked to perfection. Staff are lovely and friendly. The only disappointing part was they wouldn’t give me the Gravy recipe 😂 seriously what a gem and atmosphere is cosy and inviting.
Martin Seaton . 2024-11-12
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Lovely setting, amazing food and stunning service (thank you David!)
Matt Long . 2024-11-10
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Service was a little slow. Had to find waiter to get drinks
Janice Vooght . 2024-11-10
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David and harry were a brilliant chat and made us feel really comfortable due to his excellent customer service skills giving us advice especially on the wine and dine menu
Ryan Kelly . 2024-11-08
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Went on Friday 1st November as part of their re-opening week. The food was absolutely top notch, as was the service. The refurbishment has given the place a fresh feel while retaliating its' quirky features and calm atmosphere. Will definitely be back.
Tony Smillie . 2024-11-04
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went to the derby arms on Thursday, which had been closed and refurbish. on entrering the derby arms it was a real wow as its absolutely stunning when you enter.My family and i were seated on a beautiful table we had a lovely 3 course meal the staff were very attentive. There is lots to choose from on the menu. I would definitely recommend the Derby Arms.
caroline troup . 2024-11-03
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Great Sunday roast and good service by Lily and the team. Would highly recommend
Becky Conlan . 2024-11-03
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Team are outstanding, remodel is super classy and food is exceptional- 10/10 would recommend
Emily Abbott . 2024-11-02
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Wonderful food and service, staff are kind and attentive. Thank you especially Owen for making us feel so welcome!
Myles T . 2024-11-01
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Fantastic food and great new refurbished gastro pub. Varied menu to suit all, presentation perfect and all served by courteous and engaged staff. Great service from Eoin, Charlie and the team - always made to feel welcome and overall a very well run establishment.
Laura Ashwin . 2024-11-01
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Quality all round. Thanks Arron👍.
Sophie Ronnie . 2024-11-01
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Felt great very welcoming and great food quality definitely will come back. Also the guy decorating is a genius must have been Polish.
damian zoruk . 2024-11-01
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Fish and chips was excellent .the refurb looks amazing will definitely be back soon..
Angela Breen . 2024-11-01
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We were invited to the soft launch of the reopening and is surpassed all expectations, Matt our Waiter was incredible and the food was OUTSTANDING my scallop starter was the best I’ve ever had, would highly recommend xx
Hayley Harding . 2024-11-01
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Great lunch thank you to Aaron, Eoin, Megan, Charlie and Harry for looking after us all
Vicky Hollier . 2024-11-01
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Meg, Charlie and Eoin were incredible! Stunning remodel, must visit 💕
Elizabeth Ashworth . 2024-10-31
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I visited today following a beautiful remodel. The atmosphere was warm and inviting with happy, enthusiastic staff. Fantastic service and the menu has delicious gluten free options. I would definitely recommend a visit!
S K . 2024-10-31
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Excellent service from Eoin and the team and the Sunday roasts really hit the spot! We look forward to coming back again soon.
Amy longden-rogers . 2024-10-31
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Great experience just before the pub closing for the refurbishment. I cannot wait to see how is looks when back open. The staff are amazing, service and food always on point. Can't recommend enough.
Chiara Mccarthy . 2024-10-09
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Very friendly staff, Great selection of drinks, Food was lovely, in paticularly the dirty burger, the beef dripping sauce was to die for
Kieran McCarthy . 2024-10-09
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