Delicious City Chinese Takeaway in South Tyneside

Salt and pepper Chips are absolutely banging mate I could eat them every day 10/10 mate

After getting a really good meal from here today I thought it'd be a disservice not to add a review to balance out the lacklustre ones. Portion size and ingredient quality were very good. Food was fresh, delivery was within an acceptable timeframe. Dietary requests were read and fulfilled to the letter. Will definitely order again.

Large portions and excellent delivery. But....... Non of my Chinese friends would have eaten these meals. Lots and lots of huge chunks of white onion, very little other veg. Everything was in large pieces. No finesse in the cooking whatsoever. More suitable for shovel than chopsticks.

Had beef chow mein and a chicken chow mein, worst Chinese ever. Inedible disgusting slimy stale noodle with warmed up stale chips. The beef was stale and completely tasteless, onions just slimy and all in all how they stay open selling food like this is unbelievable

Just had the worst stale chow mein I have ever known. Chips stale beyond belief. Beef chow mein with stale slimy onions, tasteless greasy beef, and the noodles were a big clump of greasy garbage. First and last time for sure

Always order from here. Usually can’t fault the place. Ordered a different dish tonight so not sure whether it was that or the fact we ordered later than usual. Either one it shouldn’t make a difference. The meal was lacking meat, it was bland and dry. We phoned through and they weren’t particularly bothered.

Best takeaway ever food is unbelievably amazing

Ordered a takeaway, normally the food is very nice, but been put off after having a meal with a bad prawn, has you have to be very careful with seafood the whole meal went in the bin, contacted takeaway who were very unhelpful and still have not received a refund, wont go back now

Really nice food 🍱 good delicious 🤤 Customer service always good 😊 I enjoyed food

Food delious they cater to your dietary or allergies, only thing i found was the gravy was a little to salty for my taste but everything I've have order have been spot on.

Ordered at 6.15pm arrived at 8.30pm, food was bland with very little meat in chow mein, salt and chilli pepper dish was also poor. Starter also very little of. Our usual place was closed so thought we would try this as closer but will not again poor service and food.

Ordered chow mein 2 portions chips spring rolls chips and gravy curry sauce everything g was barely warm and the can of coke was literally hot. being in the bag with the food definatly won't be ordering again to be delivered as this has happend on other occasions when payed for delivery . Having said that when you pick your food up from shop in person it carnt be faulted

This used to be nice , food came burnt and greasy. Struggled to find any beef in the salt and pepper beef. Will not return . Shame

I don’t know how many chances I’ve given this place but all chances are done n dusted. Finished. It seems to me if you have a bad meal and don’t order from here for a while, the next time you order you get a good meal. But if you order every week there is no consistency. You probably get one good meal out of every 3 or 4. Last nights meal was the last straw. Impossible to eat. As soon as I put I prawn in my mouth it tasted rancid. Made me gag. The chowmein looked and tasted like it had been made days earlier. So the wife and I had to put it straight in the bin. Thankfully the chips were ok so we just made a couple of chip butties. Not what you want for you Saturday night takeaway. Did I ring and complain. No. Why. Because the last time I rang to complain I was accused of trying to get a free meal. The owner clearly doesn’t care about his / her regular customers. So the decision has been made to stay well clear of this place in future and the number has now been removed from our phones. You’ve got to remember that there are so many Chinese takeaways to choose from, so your not doing yourself any favours by being inconsistent. Hopefully you’ll change your ways but I for one won’t be finding out about it.

Absolutely disgusted in this place , being shouted at by the owner because I dared complain about the bbq spare ribs , which were sent in a horrible brown watery tasteless sauce , did not want to rectify the situation at all just shouted down the phone at me calling me a liar, absolutely appalling customer service

Just had sweet and sour chik. And house special satay. With prawn crackers. Was assured fresh cooked, the crackers wer soft and chips were definitely not fresh. Chewy beef and only 2 prawns. Very messy and definitely not special

Very bad customer service from the Chinese staff, extremely rude and abrupt. No customer service skills whatsoever, will not be going back again. Ordered food, told half an hour wait, turned up to collect the food and still had to wait, food actually took an hour from ordering!!! Food is awful!!!

£44 on food for it to turn up stone cold, stale and soggy. Waited 1 hour 30 for delivery which I don’t really have an issue with if the food turns up hot and fresh. Rang to complain was told they would cook it all fresh and have it redelivered which I said we had already waited 90 minutes at this point it was 8pm and we were starving I politely declined and asked for money off next time as it would be wasteful to chuck £44 worth of food in the bin and have it all recooked again. I was advised that they would give us something free next time which I think is appalling to be honest we should of had a full refund. Won’t be ordering again even though we are regulars.

Many delicious things, I really like and above all friendly .. if an Italian 🇮🇹 says so, believe us that we understand food🙂

Nearly 2 hours for delivery and half hour after I phoned asking for it. Omelette was cold and full of water,and where were the peas. The chicken was dry and hard to chew. Covering the chicken in a cold sauce will not make it moist. Last time I order as not the first time. Last time the prawn curry was also full of water but but this down as a one off. They need to change there chef.

Been using this Chinese for years.. Last 3 deliveries have been 2 hours+ when told they would be within the hour.. Won't be using again. 😠

Had the best Chinese in a long time last night from Delicious City. Singapore Noodles with king prawns was out of this world. BF had satay sauce with chicken, which was equally delicious. Portions were big, piping hot and great value for money. Will definitely make sure we go back soon. Really recommend.

just had a meal from here.noodles absolutely cold.the salt and chilli king prawn very hard dry chicken prawns were hid in batter.waste of money.time and no effort.i would take yhe delicious out thd name of thos shopname.hope otger meals are ok. wont be back.

I Review every order restaurant and takeaway Never had one fault with these other than a slight mishap with been sent gravy instead of curry however they sent curry out within 15 minutes of ringing up food was absolutely gorgeous my partner is a very picky when he comes to takeaways and could not fault one bit about the food 5 star from of defently order and more often

Really quick, always surprised me but always tasty

Got house special egg fu yung.tinned ham chicken .... that was the meat !!!!!!!.hardly any bean spouts .1 king prawn .. shocking

Have tried various chinese takeaways in the area but keep going back to here! Food is always very nice and cooked well. Salt and pepper dishes - very tasty. Often ask for the curry to be extra hot and the chef always adds extra chilli. Prices are average for the area and delivery is quick!

Food used to be really outstanding, but recently started coming dripping in oil. Also, if you had the audacity to order through Just Eat the delivery driver will stand at your door and spend 5 minutes lecturing you about how it's cheaper to call direct. Despite me telling him that I ordered through Just Eat since they don't take card payments; to which he rudely went on about how I should just go to a cash point. Even though the nearest cash point is a 15minute walk away (each way). Maybe I just want to be lazy for once? If they don't want business through Just Eat, then they shouldn't advertise on it. I should have just gotten pizza. Less disappointing, no doubt.

Well I don’t know about the name because it is far from delicious, I ordered sweet and sour chicken but stopped the sauce for a tub of gravy and spare ribs in barbecue sauce , the whole thing was awful , chicken had batter that was all thick and mushy inside and absolutely no taste at all , the gravy even looks suspect a dark brown colour but looked grainy , and the sauce in the ribs looked the same but it was a dark red ?.. that asks the questions as to was it just reheated from earlier and was the sauces the same stuff with a bit more added for the ribs ?.????. Either way it went in the bin, only reason I went is because happy garden was closed On a Tuesday so I would skip using here and wait a day and go around the corner to a really good Chinese , don’t know what has happened to delicious city it is not the same as it was when the previous people had it , don’t think I will use it again coz the whole meal was £17 it’s not worth the money and they will lose a lot more if they can’t improve the meals ,and the competition around Jarrow and hebburn is quite big there are a number of different Chinese places that can be used

One of the best Chinese takeaways in jarrow really good value for money

Excellent service and food is great. Would recommend

Lovely food. Best chinese in the area.

Lets hope you dont need to phone up with a complaint, was very briefly hungup on

Been going here for 4 years. Always spot on quality 😃

Salt and chilli house special is such a tasty dish , it's a must try and heard the ribs are amazing too ,but not tried yet (but will) ! Love the chow mein dishes too , due to the lack of grease (The reason we stopped using our previous take away). Used to go to another take away in Bolton for years , but found it not so good , so on the recommendation from our son we tried this one . I have to say I'm not disappointed and glad we found our new Chinese take away , so close to home too . Another good tip , they are open on a Tuesday (when majority seem to be closed) . One happy customer , so keep up the good work Delicious City !!!

Got wrong order tried to complain about it was frezzing cold and refused to do anything about it asked for chow mein got noodles and over charged me wouldn't go back

Ordered at roughly 6.55pm and the countdown on the website said 15 minutes to collect. Went down for 7.10pm and was told it wouldn't be long. By 7.40pm I was still standing there since they asked me if every order that came out of the kitchen was mine. I asked how long it would be and refused to accept "not long" as an answer. I was told 5 min and 10 min later I finally had my food. I was given "complimentary" prawn crackers despite having spent over £16 in which case the menu states they come free anyway. Someone who I can only assume was the owner and told me it was because I ordered via the website and they don't check the orders there as much. Surely if you have an online ordering service and customers struggle to get through on the phones you are obviously going to get online orders?! I understand it was Saturday night but if they said 50 min for collection I would have stayed in the house for 50 min and wouldn't have been sat in the shop for 35 min watching everyone else get their food. The only saving grace was that the food wasn't bad. Ordered "2 meat honey and chilli" so I got king prawn and chicken and I was expecting more than two prawns in the meal. The food outweighed the service ten fold.

I used to be a regular customer until my order started going down hill. I order the same thing every Saturday. Special chow-mien with special fried rice. I complained about the quality of the food with my previous orders and my meal improved for 1 week then went back down hill again so stopped using them. Last night we were invited round to my sons for my wife’s birthday and we decided to order a takeaway. We ordered from delicious city because we knew they wouldn’t realise it was us and to see if there was an improvement in the food. But no. In fact I would have to say it was the worse meal we have ever had. Totally inedible. Every part of it tasted fishy. Like an off taste. You just know when something isn’t right. Needles to say it went in the bin and even the binned nearly spat it out. So we had to settle for a sandwich. I don’t know what’s happened to this place. Such a shame because the food used to be so good. But hand on heart I will never ever order from here again.

This gem has a massive varied menu, great customer service and amazing delicious food...just as the name suggests. Cannot recommend highly enough and long may this establishment be open in Jarra. With such a wide choice of dishes on offer I can't resist trying different meals.

Great online ordering facility. You can pay online or cash if you collect yourself. Delicious food every time and always ready on time too. You can check online for order progress. 15 mins if you want to collect yourself or 45 mins if you want home delivery. Ordered several times now and food is always delicious. Large menu and plenty of choice with all the usual choices of a Chinese menu. South Tyneside council awarded it a 5 star hygiene rating in June 2018, so what's not to love?

Enough is enough. Given this place so many chances. No consistency. One week good the next week bad. Last nights was the worst yet. Food was so dry and very iffy chicken. Binned it. I have complained in the past just to be accused of trying to get a free meal so I didn’t bother complaining this time. I will not be using this place again.

went in and bought a meal tonight...Spent just under £16.00 This is the second time I've got the wrong meal...I rang the young scallywag who served me , on the counter, but she said it wasn't her mistake it was the kitchen cooks..I don't care who's at fault and asked her what they were going to do about it....she said they were too busy..in other words...they were not going to send out the correct meal....first time I went back in person....didn't even get an apology....so I told her under no uncertain circumstances, to stick their chinese meals in their arse....I'll never go back..and I will make sure their name is muck.....

Best Chinese in Jarrow . I recommend the super one box!

Best Chinese, amazing food and great quick friendly service. Much better than other Chinese takeaways within the area

Quality food fast service very helpful on the phone. I will definitely use them again!!!!

Worst sevice and dried out food do not go not very nice poeple

Really nice Chinese takeaway. Their Salt and Pepper king prawns are amazing and so is the beef in black Bean and chow means. Don't let the location fool you. I'm really picky a put Chinese food but there's is sublime