Based on 263 opinions finded in 2 websites

Based on 263 opinions finded in 2 websites
Opinions
Been going here for many many years (Horsham Branch) and always been one for the best in Horsham. Wow how it has changed....served by some small blond child....and ordered cod and chips X2 and a sausage....£24...the photos says it all...terrible amount of food seems they have forgotten to actually give you value for money..absolutely disgusting portion. So after 30 years of going there I will no longer visit and will be giving my business to master fryer in roffee...they should be ashamed of themselves ripping customers off....avoid.
rob p . 2025-04-21
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Fish was lovely but chips weren't great.
John . 2025-04-05
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Large chip portion was more a small portion.
Lucie . 2025-03-24
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I usually order from here but this time the chips could have done with another couple of minutes in the fryer.
Evelyn . 2025-03-21
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never disappoints, great quality and delivered hot
Rajinder . 2025-03-14
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Lovely delivery person and quick service and lovely food thank you
Cheryl . 2025-03-11
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I ordered fish and chips. They were delicious and will definitely order them again from here
Evelyn . 2025-02-08
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Don't use JustEat. Mistakes happen but the way JustEat collects feedback and manages refunds is awful. No way to provide evidence of mistakes and no learning provided for JustEat or the restaurants.
Alex . 2025-01-11
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Really overcooked chips. Even the dog wouldn’t eat them. Overcooked batter. So disappointing.
Laura . 2024-11-27
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Ordered fish bites and chips through Deliveroo at lunchtime and couldn’t fault it . Absolutely fantastic , will definitely order again . Fish was lovely and some of the best chips we’ve had anywhere . Well done .
alan . 2024-11-23
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I actually had Lunch delivered by Deliveroo two beef burgers Standard Chips & Gravy. Young Man delivered into my home. I am a 100% Wheelchair ♿️ user.
Jamie M . 2024-11-12
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Food was delicious as always, delivered nice a quick. Best fish and chip shop in town
Marie . 2024-11-07
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food absolutely amazing...definitely have again
kerry . 2024-11-04
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Since when do you get a fish and chip shop takeaway thats got no fish of any kind? only sells chips when i asked at counter NO FISH???? very unprofessional and very bad management at stock take the ability to access fish needed ? this was midday so god knows what they serve people / families in evening and late nights? what a joke
patrick . 2024-10-30
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Was great food, but was so cold on arrival
Andrew . 2024-10-27
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Unfortunately the food wasn't great this time. The portion of chips was like a child's portion, the food was cold, and the fish a bit tasteless. the batter was nice tho.
Steve . 2024-09-14
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Really disappointed, the chips were pale and undercooked. The scampi was the smallest I’d ever seen and a bit soggy. Way too expensive for the quality :o(
Julie . 2024-07-11
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Absolute rip off. Really angry and won’t order here again. Taking the absolute …. Ordered large cod £11… thought it would come with Chips. Didn’t. £5 for regular chips. Really upset. Just come out of hospital to this :-(
Thomas . 2024-07-04
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love deep blue, our favourite chippy
Ashlea . 2024-06-28
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Scampi was lovely, chips and mushy peas were delicious
Nicky . 2024-06-21
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FIRST CLASS FOOD & SPEEDY DELIVERY
Steve . 2024-05-21
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Unfortunately the chips are under cooked. Rock hard and very disappointed
Nicola . 2024-04-07
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We have just picked up a small portion of fish and chips and I've never been so disappointed in the service. You've provided a handful of chips and a very small fish. For the price of £9.25 absolute disgrace
Holidayfunwsx . 2024-01-26
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1/3rd of the order is missing and told i need to drive there to pick it up!!! whats the point of the delivery service if i have to drive there anyway
Adam . 2024-01-24
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You should really set better expectations for the time of delivery rather than keep changing it.
Sam . 2023-12-03
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Took nearly two hours to arrive. Second time with missing items, last time a whole meal. Cold when it arrived
Laura . 2023-12-01
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Food was cold was not eat able
Violet . 2023-12-01
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The cod is great, falls apart in your hands (good sign), the chips are pretty good, but some get stuck to the paper and some are too small or too thin and hard (standard for fish and chips places). The special curry sauce was a bit different than I'm used to, might be too overbearing for some. Arrived fairly fast but recommended going to the place yourself to guarantee fresh as possible. Bit expensive to eat at only warm temperature.
Jonathan . 2023-11-27
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Fish was was good, but not large compared to my regular standard that I order. Delivery guy was an idiot who can't follow simple instructions.
Sam . 2023-11-27
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Small portion size for the regular chips
Savannah . 2023-11-18
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We liked it but never got my daughters drink that comes with the meal so she was upset
Karen . 2023-11-11
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Was very disappointed with the fish it’s was very over cooked and chips where not nice
Michele . 2023-11-08
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Spend almost £50 on a family meal for four. Two of the large chips had no more than 20 chips in! I wished I’d opened the food and checked before leaving and pointed out the massive error of their ways. Whoever boxes up the food should be retrained or let go. Chips are relatively inexpensive and a big part of the meal. I won’t be going back.
4444jimbo4444 . 2023-10-19
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First time I have used this service. It worked very well
Lesley . 2023-10-13
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The batter was light and crispy and the chips were crunchy on the outside and soft on the inside, best fish and chip I've had in a long long time. Thank you
John . 2023-10-06
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I'm ordered and paid for curry sauce but did not receive it
Marie . 2023-10-03
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Ordered and paid online. Website offered collection of 7.30pm but when I arrived the shop was shut and the staff I could see inside moved away and hid. Trying to get my money back
Anne C . 2023-07-31
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This is the best fish & chip shop in Horsham by a Mike. We sat in this time as it was my birthday, amazing service and very friendly. Order taken quickly, food arrived soon after, it didn't disappoint. The fish was freshly cooked, perfect batter and fresh cod...yummy. Seriously is the best.....hands down
Clickbeat . 2023-07-25
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The food was sadly cold & soggy!
Alex . 2023-07-21
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Had a take away for here and very impressed. Lovey crispy batter on fish, proper scampi and delicious chips. Portion sizes sensible, often when you order small chips at a restaurant you still get heaps and end up throwing them away whereas here you get what you asked for. Lovely staff too and they also provide a strong paper bag to carry them home in. Will definitely visit again.
Jackie N . 2023-07-16
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The "driver" was on foot. They walked from Horsham to Southwater. I was confused why it was taking so long on the map. When they arrived they took my food out of a sports bag and it was cold.
Matt . 2023-06-04
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I just ordered the fish to see how it was. I believe £10 plus is a little excessive for just a bit of fish. The fish itself was hot and cooked but the outer batter tasted as if the oil it was cooked in was quite old. Fresher oil would have made a big difference. As it was, all I could taste was old used oily batter. Summary: Please do not use OLD Oil.!!! You are pricing yourselves out of the market too.
Martin . 2023-06-01
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The chips were too crispy and hard like they had been waiting around for a while. Shame as the sausages were lovely but the chips did massively affect the meal
Rochelle . 2023-05-29
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Ordered in shop to take away, small fish and chips and my goodness they were not joking when they said small. The fish was absolutely tiny to the point I laughed when I opened the box. That being said it was tasty and the staff were friendly enough even though they were more interested in talking to one another than serving customers. Will not bring going back as this tiny piece of fish and handful of chips cost £9.98!
SpaceTraveller19 . 2023-05-18
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Fish was dry, batter was full of grease, chips where dry like they had been recooked
Emma . 2023-04-11
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Very nice fish and chips. However, we didn’t feel the amount of chips received was value for money. We ordered 2x large and 1x standard. Certainly not enough for the price paid.
Mark . 2023-04-06
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All lovely, chips a little dry. Ready for delivery super quick. But although I left clear instructions for the delivery driver they didn’t read them, and handed the food to a neighbour even though I was yelling from a window to attract their attention. If they just read the instructions… no fault of the restaurant though
George . 2023-04-06
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Absolute disgrace of service freezing food £44 wow never again driver went round the whole houses
Angela . 2023-03-31
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How can you charge a service charge for delivery when you have already paid a delivery fee?
Tracey . 2023-03-31
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food is cold and took way to long
Paul . 2023-03-08
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Ordered large chips and two battered sausages. Got a small chips and one battered sausage. I wouldn't bother again. Absolute joke!
Stuart . 2023-03-03
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Last several visits the chips have been horrible. A bag full of leftovers, , recooked, soaked in stale oil. What happened? I’ve been going there for over 30 years and sadly won’t be going again unless the chef gets some lessons.
skyhorsham . 2023-03-02
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I fail to see how a fish and chip shop can forget the chips. I also fail to understand why the fish was stone cold although did have crispy batter. Another take away in the bin.
sarahhY2604LU . 2023-02-15
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The restaurant had the food ready. We called to check as it took so long to allocate a driver. The driver arrived after the restaurant had closed but luckily they were still working. Due to the severe delays in allocating a driver turned food turned up freezing cold. I can just imagine how delicious it would have been if hot, even just like warm.
Matt . 2023-02-10
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Came here with a friend. We ordered, it arrived quickly. Portions were really big & piping hot as well as absolutely delicious. I've not been here for years but will bring other friends and family with me as it was certainly worth it. The ladies who were serving us ( Joanne/ Sara / Angela ) were fantastic, really helpful & chatty.
gemmamK8104WC . 2023-02-08
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Unfortunately, Deep Blue failed to send the correct items. We received battered sausages, not plain sausages as per our order. As we were all hungry, we tried them…but they’re not to our taste so they ended up in the bin. This isn’t the first time that we’ve been sent the wrong items, we’ve even had items missing. Probably won’t order from Deep Blue again.
Julie . 2023-01-23
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My usual order is haddock, chips and mushy peas: been having this for years. The quality has always been exceptional. What I had tonight was mediocre at best. Fairly poor fish. I've never seen any of the people behind the counter before: if this is a franchise it must be a new crew. Under the current financial conditions I suppose everyone is feeling the pinch, but here the quality has gone right downhill.
Nigel H . 2023-01-20
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The food was a really small portion considering we had ordered large. It took a long time to come and was really cold by the time it got here.
Ashleigh . 2023-01-19
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The only problem was the meal was lukewarm so not as good as it should have been
Lynn . 2023-01-13
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Never delivered shop closed before driver arrived
Rob . 2022-12-17
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Visiting Horsham we 'found' DEEP BLUE and enjoyed lovely british Friday Fish & Chips the service was good Angela was our waitress and she recommended various eats all the staff were helpfull and very cheerfull obviously enjoying their work
Engineshed1 . 2022-10-22
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I planned a delivery and they still couldn’t deliver on time. The fish was poor, considering the price charged. Barely any flavour to the fish. All I could taste was batter..
Charlotte . 2022-10-04
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Very tasty. Chips the tastiest they have ever been. Portion was disappointingly small sized though. Friendly staff.
Matt . 2022-08-22
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The meal was tasteless, I requested salt and vinegar but it wasn't put on my meal I had to throw the food away ☹️
Thobeka . 2022-08-11
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Best fish chips 🍟 had in long time good portion too I’ll eat the rest later top work
Ross . 2022-08-06
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First time trying this restaurant and two items were missing from the order. When I called they would not do anything other than tell me to complain to just eat. No accountability taken and the meal was spoilt as a result, which was a shame. We won’t order from them again and I’m still awaiting a refund.
Vic . 2022-08-05
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The smallest portion of chips ever. With room for extra chips taken up by the sausage and saveloy that I ordered. The chips also didn't taste nice, maybe not very fresh oil. This was the second chance I gave them and they let me down again.
James . 2022-07-28
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Good food very hot and delivery person was very nice. Good service all round.
Alexandra . 2022-07-22
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Having had a long day out with the family on Good Friday, we decided to have a take away supper from Deep Blue. I placed an order for 8 people & collected it within 20 minutes of ordering. The fish & chips were freshly cooked & piping hot - the best place in Horsham to get them. They close at 7.30pm.
jilliano672 . 2022-04-16
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We have used Deep Blue many times as it is normally very consistent. last night however was very different, we ordered via Deliveroo 2 x regular cod and chips and squid and Chips. The order was delivered on time with a note on the bag that we were regular customers. The batter on the fish was hard and the fish almost non existent, was overcooked and hard and chewy, this felt it had been hanging around for ages , the squid was ok but the chips dry and cold. For the best part of £40( no problem with that if the food is edible) this was very poor. Most went in the bin! As i said Deep Blue is normally very good but how this standard of food was allowed to leave the restaurant to regular customers is disappointing.
Clooneynomore . 2022-04-02
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Ordered online via deliveroo ordered 2 large cod & chips delivery turned up NO CHIPS? Spoke to restaurant they blame deliveroo had to request re order through deliveroo once reported they automatically refund the delivery charge not the missing chips so Thanks for supplying half the meal and refunding half the missing. DO NOT USE this chippy use one that cares, what kind of chip shop forgets to deliver the chips Christ it’s not difficult. Very UNHAPPY CUSTOMER will never use again.
Mellee134 . 2022-04-02
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Have not had fish and chips from Deep Blue since the Pandemic started, but decided to order a take away when I had visitors. I placed the order & collected it 20 minutes later. It was piping hot on arrival home having been freshly cooked.
jilliano672 . 2022-03-07
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Food was over priced, cold and small portions
Joanne . 2022-02-20
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My wife and I had Fish and chops there last week and it was delicious . we both chose the Pensioners portion whic was more than adequate . The staff were very attentive and the place was very clean .
11eagles . 2022-01-17
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Excellent food. Just Eat adds a lot to the cost.
Ian . 2021-08-31
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Excellent food. Just Eat adds a lot to the cost.
Ian . 2021-08-31
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Someone ordered this or us - pensioners portions, a patronising title in itself but I have news for this little enterprise: Because you are 70 does not mean you are anorexic.
FellowTraveler602403 . 2021-08-10
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What ever you do, do NOT order a burger from this place. They openly microwave it then put it in the bun, your much better of buying a Rustlers burger and microwaving it yourself.
X2Snowdon2016 . 2021-07-28
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Shocking behaviour from a young female member of staff. Shouted at a customer to get in the queue when she had asked people waiting outside if they had ordered. She then accused the customer of being sarcastic towards her. Very rude young lady who needs...
Cynicalone . 2021-07-22
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Best chippy in Horsham in my opinion! Good sized portions of fish and really good sausages, friendly staff with a prompt and courteous service, a busy place for a reason 👍👍
Martin . 2021-06-18
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Best chippy in Horsham in my opinion! Good sized portions of fish and really good sausages, friendly staff with a prompt and courteous service, a busy place for a reason 👍👍
Martin . 2021-06-18
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I have visited this place several times with a friend of mine and we often end up ordering from here when I go to visit him. The staff that I have seen are efficient and normally caring towards people with learning difficulties and I have...
Jaden K . 2021-06-11
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I suggest that you need to review your phone order system. I have been a regular customer , phoning ahead to help with getting food ready only to be told by a rude staff member that after having queued outside whilst others in the queue...
beverleyw283 . 2021-03-27
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BRILLIANT SERVICE WOULD RECOMMEND TO EVERYONE
Christina . 2021-03-22
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BRILLIANT SERVICE WOULD RECOMMEND TO EVERYONE
Christina . 2021-03-22
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Food was excellent and the girls were fit
Shaun . 2021-02-10
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Food was excellent and the girls were fit
Shaun . 2021-02-10
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Eat in or takeaway, the fish and chips is always delicious. Chips are not all clumped together like other nearby places do, and the fish always tastes fresh, with a nice thin but crisp batter. Top-notch service, too.
themorganism . 2021-02-09
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Good quality cod and chips collected from the shop. Some confusion with everyone gathering outside shop to collect due to Covid restrictions.
Tim . 2020-10-16
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Good quality cod and chips collected from the shop. Some confusion with everyone gathering outside shop to collect due to Covid restrictions.
Tim . 2020-10-16
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Never had a bad takeaway from here. Service is efficient and food on the whole is reasonably good. Particularly good chips but the cod always seems a little pancaked to me. Would visit more regularly but I find the portion size disappointing for the price.
DustD . 2020-09-27
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Disappointed. Checked the web site before I went and it said Eat In and Take Away. Discovered that you could not Eat In. Just checked the web site again, still shows you can Eat In.
David R . 2020-07-06
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great food great service would highly reccomend the chicken is so suculent the chips just perfect the battered sausauge just wonderful
L7204VSjackieh . 2020-06-27
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First visit since lockdown. Normally very impressed, but after putting in my order for takeaway of Regular Cod & Chips @ £8.58 (not cheap) I was told it would take 6 minutes. I waited outside until my name was called. Very friendly people. When I...
briangI1680OY . 2020-06-23
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Went for lunch yesterday with a friend before going to the cinema at The Capitol. Deep Blue is the best place to have fish 'n' chips in Horsham & is hidden away in Collets Alley just off The Carfax & Middle Street. There is a...
jilliano672 . 2020-03-08
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We were the only people in the restaurant for the whole meal but the takeaway was doing well. We had quick service and had the meal deal each which adds bread and butter and tea or coffee to the order. You get a choice of...
123_Sussex_UK . 2020-01-25
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Best fish and chip I’ve ever tasted nice clean place friendly staff good prices must take the kids they will love it
lisaandsteve00 . 2020-01-23
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Lovely ,hidden away restuarant. The staff are great and the fish and chips are very tasty. Usually the helpings are very large so make sure you are hungry. .
15traveladdict9 . 2019-12-12
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Quick turnaround time despite it being peak business on a Friday evening. Food was delicious!
James . 2019-11-22
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Quick turnaround time despite it being peak business on a Friday evening. Food was delicious!
James . 2019-11-22
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370 Opinions
Went for what was supposed to be a VE Day afternoon tea very poor Sandwiches on a plate covered in clingfilm and a plate of dry shop bought cakes homemade dry scones and a very small portion of double whipped cream not even enough for one scone (should be clotted) no plates had to ask for them and was then given paper ones we asked for tea for 3 and got presented with a pot for one that we had to ask to have more very poor show no bunting up just a tape playing wartime songs felt like refreshments after a football match I have emailed the pub to tell them how disappointed we were but have had no reply from them we even had to pay extra for our tea
758 Opinions
It is in some ways an odd little pub, laid back from the High St, a rather lovely old building on the outside, random tables out front ( though currently being refurbished). It has an interesting menu with far more choice than most. I will go back and give it another go
624 Opinions
We were visiting the area for a house viewing, and called in on the off chance of getting a table without booking. We were met by apparently friendly staff who took us to a table. I asked for a gluten free menu, are you gluten free or coeliac? he asked. Once I said coeliac the attitude changed, I could have had gluten free if I’d booked in advance, the chef was covered with flour, so no, not even a soup! I was made to feel very uncomfortable and the whole place went quiet over it. My friends had a lunch but I had a bag of crisps. I tried to stay cheerful and make a joke of it. Everyone I have spoken to since has said, ‘ what not even a soup? Couldn’t the chef even wash his hands to open a tin? How difficult is it to have a gluten free roll in the freezer in case. I’m sad we are moving around here and already found a plac3 to avoid like the plague.
834 Opinions
We popped in for lunch while we were visiting Knepp. Lovely place, bright and very friendly, welcoming staff who made us feel right at home. I ordered the smoked haddock dish which was lovely and everyone in our party really enjoyed their meal. Real shame we did not have time for dessert. We will definitely be back the next time we're in the area.
853 Opinions
Sadly this is not a good review, we have been residents of Henfield for many years and have enjoyed, up to lockdown, a great pub for atmosphere, food and a great evening out. Since this was taken over after lockdown the pub has been a disaster. We celebrated my sisters birthday yesterday with a family lunch of 17 people. The breaded mushroom starter was like eating bullets. It was so overcooked and hard, you had to pick it up with your fingers as you couldn’t pick it up with your fork. The roast dinner was appalling, the meat was so tough you could t eat it, the roast potatoes tasted old and were soft as if they had been microwaved, the food was only just warm and the gravy was like water and tasted awful. After we finished, well couldn’t eat anymore, some plates were removed but most plates with uneaten food were left in front of us for the whole time we were there and not removed, It’s sad to write a bad review but without people telling establishments that there service and food was way below standard they will not know where they need to improve. Paying £20 a roast dinner for what was served up is way above price. Please improve your standards