Dean's Garden Centre in York

As a disabled drivers accomplish every bay full but unfortunately 12 had no badgers displaying

It’s a bit pricy but very delicious. I love my crab salad.

Went to visit a nice garden centre as we have done for years before the cafe is like it is now. We ordered two slices of toast for two people at a whopping one pound sixty five pence per slice. When the order came we asked the young staff if there was supposed to be another slice on each plate as there was only one slice cut in half. Both members of staff said that it was one pound sixty five per half a slice not a whole slice, incredible. That means for one slice cut in half it had cost three pounds thirty. So either both staff are wrong or that is appaling. We shall not have food or drinks there in future. It was a shame as it spoilt the visist for us.

Very well set out , vast choice of good quality plants . Very friendly and helpful staff. Restaurant was full of atmosphere and extremely efficient staff serving good food. Generous portions well presented. Will definitely be back.

Dogs not allowed, in garden centre! I’ll not be giving them any business.

It's not Deans anymore unfortunately. A lot of tat on sale now. Plants and tools are still good though.

Not dog friendly. Employee literally sprinted over to us to inform us and then said quite proudly “ for 50 years we’ve not been dog friendly” 😂 Get with the times Deans!

Great selection of indoor plants and extremely helpful staff to help select best options for you

My partner suggested that we try Sunday lunch as she is quite a regular visitor through the week and has really enjoyed the fare and service. The queue was out of the door but quickly diminished and we were seated in about 20ish minutes. We ordered the Sunday lunch and then waited nearly 40 minutes for our lunch to be served. By this time we were very hungry and were looking forward to a nice lunch. Unfortunately we were very disappointed. The whole meal was just to say Luke warm, the cauliflower cheese was rather unpleasant to say the least. We did consider sending the whole meal back, but having just spent 40 minutes waiting, we wondered how long it would be getting it back? People who had been seated well after us were being served their food (fish and chips, burgers etc) obviously not as involved in the cooking process as a Sunday lunch! I feel that we should have been made aware that there was an extended waiting time for Sunday lunch, and given the opportunity to order an alternative. In summary, an extremely disappointing experience and will not be going again, and recommending our friends etc not to go.

Very disappointed now there is too much furniture

A regular customer of all departments at Dean’s. I have eaten in their cafe since it was a tiny room on the corner, and enjoyed the quality. On visiting today my hubby and I ordered steak pie for him and a special turkey pie for me. My pie pastry edges were undercooked and all chips were overcooked and I would say 30% burnt black. The place was full and the staff so busy we just ate what we could and whilst ordering coffee and cake quietly complained at the quality of main course (not wanting re-embursing but merely our comments passed to the chef. My husband was role that we should have complained and asked for a replacement meal. We explained that we wanted no fuss but merely for someone to know. (There must have been other complaints of blackened chips -18/3/25 lunchtime) and v our message relayed to chef.

Pleasant garden centre well kept and stocked

Mine and my friend's favourite garden centre when I come to visit. Superb plants, indoor and outdoor and accessories. I never leave empty handed. Fabulous restaurant too. Really busy when we arrived on the Monday lunchtime with quite a queue, but just a reflection of it's popularity. Delicious, fresh food, attentive staff, great atmosphere, and staff constantly cleaning, taking care of customers. All really courteous, even under the pressure we saw them working. Highly recommended.

Great cafe, great selection of garden plants and other garden and household ancillaries

Went with my dad for some dinner. Very busy Cafe, but very nice food. Lovely staff too.

lovely fresh food - served with a smile. good parking and good wheel chair access

Staff excellent very pleasant, friendly and efficient. My friend's soup was delicious. My bacon roll although well filled was served in very crusty bread with overcooked bacon, very disappointed.

Tres de nosotras fuimos a almorzar. La persona que tomó la orden la cagó en un plato. Cuando llegó mi amiga dijo que no era lo que había ordenado (nada parecido) la camarera dijo que era lo que se había ordenado y dijo que no estaba en el nuevo menú. Ella no quería intercambiarlo y al final dijo que se lo pediría a su supervisor. Me temo que estábamos hartos de su actitud beligerante y dijimos, sólo intercámbialo. A regañadientes se lo llevó y un poco más tarde trajo la comida correcta, con el aparte, no es mi culpa, solo la sirvo. No es una buena actitud.

A great garden centre with lots of plants, flowers, garden furniture etc to choose from. A hidden gem off a cafe called Bothy, definitely recommend - lots of food, cakes and puddings to choose from.

Sitting in the indoor cafe. I'm here now and we are flipping freezing in a growing draught as someone turns up the air con and opens doors and windows. I think it's because it's busy and they want to get new ppl in. We asked staff to shut the windows and they said its the aircon settings which may change soon. Yes. Very likely. Food was good but over sized and over priced because of that . It's a shame as the building is lovely. The staff are better and much nicer than last time I came 2 years ago when they were downright rude. I thought they might have mistaken me for someone they didn't like . I will be looking for another cafe for lunch but I will come here again once to meet a friend in the summer. Ill be going to my car soon to get warm. So will all the other old ppl here i think.

Staff lovely and friendly but very overworked. Food was awful sadly We had lasagne and a Baked potato😞 burnt and like mush.

Will go for lunch again soon . Good look round . All good .

Había muy poco que no gustara... pero para aquellos que iban por primera vez su autoservicio. Tardé 20 minutos esperando a que me tomaran la orden, para darme cuenta de que una camarera WONT llegaría pronto. Dicho esto, me impresionó mucho toda la experiencia. Mucha comida deliciosa... demasiada comida, hasta el punto de que me las arreglé para llenarme demasiado. También precios muy buenos.

Tenía el pollo, el tocino y el pastel de setas en una salsa crema. La pastelería no era comestible como el hormigón, dos pequeños trozos de pollo, dos rodajas de champiñón, sin tocino ni salsa de crema. Muy pobre y repugnante por £ 13. 99 .

Good garden centre, but let's face it you are probably going to the cafe! So let's start there: Amazing display of cakes, good range of drinks and food choices. Not the cheapest of places, and always busy with the number of staff thin on the ground all doing their best to keep up. But it is a nice open area which is heated and has comfy seats, and there is plenty to browse afterwards.

Very busy. You need to wait until a table is found for you. We sat near a group of elderly women who spent their whole time bitching loudly about fellow diners including us. Not a good start. The food, drink, and service were OK. We ordered their 'homemade' vegetarian quiche, which came with salad and a choice of potatoes or chips. No lite bite option here. We were disappointed with the quiche, which was thin, soggy, and not in the same league as the ones we enjoyed in their Scarborough Garden Centre cafe.

A very stylish café. The blueberry scones are very nice. Unfortunately, the coffee is not hot. Is there something wrong with the coffee machine? The coffees start off lukewarm and rapidly become cold.

A brilliant place with a huge amount of plants. There's a lovely indoor shop, and a very nice cafe. I would highly recommend taking a visit.

Sadly visited today for lunch staff are run off there feet you need more staff. Only two of us we ordered food together but paid separately my food coming ten minutes after my friend and had to ask a very busy member of staff were my meal was. When it did come it was cold to be honest even the coffee was not hot only warm £20.00 not well spent I left my meal did tell the young girl when leaving she said Oh sorry so we just left. The two star's is not for food but the staff.

Good selection of Bonsai & pots. Oh and a fabulous cafe too.

A lovely friendly garden centre in Stockton Forest near to Monks Cross retail park, York. Lovely restaurant with delicious home cooked food. Always a delight to visit. 😎💙🇬🇧👍

Great service and lots of choices

Lovely little garden centre with a really excellent café! The Bothy café inside has a great brunch and lunch selection, really good cakes, is family friendly, and has lots of tables. The garden centre itself has some good stock, including lots of local and upmarket brands.

Nice place with great plants. Unfortunately no bulbs though!

Lovely garden centre on the outskirts of York. Always popular in the cafe with a good selection of food and drinks. Seems to be more choice of gifts and food now. I don't really look at the plants that much, so I'm not sure about them but used to be a little pricey.

Always a lovely garden centre, and The Bothy cafe is very good. Excellent cheese scones 😋

Lovely garden centre and really helpful staff

If you're looking for houseplants or succulents and even bonsai, this is the place to visit! The variety is amazing and the prices are decent too. The garden plants are also mamy and varied. This is my favourite garden centre!

Great place to buy your Christmas tree and all the trimmings! Don't forget the Green Card to get a very decent discount.

Really nice garden centre that we visited for the first time today.

We have been using Dean's garden centre for at least 20 years, always went with my parents throughout the year and with my children for breakfast and to buy new decorations at Christmas. The Bothy cafe is good and the Christmas displays were always a highlight but this year the Christmas section is disappointing and very lacklustre compared to previous years, a real shame.

We always go for the indoor plants and as someone who's got around 200 rare plants indoors, I'm always impressed by the things they have. Visited plenty of garden centres and plant shops throughout the years and plants you can find here you often can't find in any other shops.

Lots of space to display flowers, plants, trees and assorted niceties. A lovely cafe which, despite having lots of covers, still manages to be jam packed at busy times. Plenty of parking. Especially liked by the retired set, but good for all the family.

Very unwelcome visit from the staff we where then follewed by staff though the store also . Myself and colleagues combined, we then where served by staff and asked for a used cardboard box to carry out purchases in, we where then told we had to spend £50 to get a used cardboard box to carry our purchases we are all upset and put off by there behaviour we not return unfortunately

Great, I love the new layout for Christmas and some of the other changes. Prices of the plants seemed to have come down. It will be interesting to see what it looks like after Christmas.

Good display of Christmas decorations, lights etc. Cafe very busy.

Great little garden centre with a wonderful cafe. Popped in for lunch whilst visiting friends, and despite being incredibly busy, the staff found room for 6 of us. The food came out at "interesting" times (had almost finished lunch before the drinks arrived and had been finished for some time before my friend's food arrived!) but the quality was brilliant, the food was hot and delicious, and the staff couldn't have been more helpful. The garden centre itself stocks a wide variety of items, all at a reasonable price.

The staff are lovely. Very child friendly. Beautiful Christmas displays

Fantastic well laid out, lots to see for Christmas and all you need to replace the broken worn out garden tools. Even the plants are healthy which is going some this time of year. Helpful knowledgeable staff on gardening dection

Best garden centre I’ve been to. Biggest houseplant selection I’ve ever seen, great Christmas selection, the prices are great, the cafe was also really good.

Some great offers for members, and easy to join for this. Some great Christmas stock, definitely worth the visit!

Nice garden centre very aesthetic however food took an hour to come and the food given was the wrong order

Always visit early as it tends to get busy.

Great garden centre, houseplant section is the best one I've seen at any garden centre! Such an amazing range of plants and they look amazing!

Went today for a takeaway afternoon tea for 3 people to treat friends for a birthday , everything was well wrapped and in separate cartons, the scones were amazing with single pots of clotted cream and jam, sandwiches were so fresh and delicious, we had bottles of fresh orange instead of takeout tea/coffee, extremely pleased with the food and service would definitely recommend and I'll be using again 😋

Love going here at Christmas time. Such beautiful decorations. The staff are very friendly and their cafe has some lovely food.

Great place for gifts, cards, seeds, plants, bird food and feeding equipment. They have a range of garden furniture, ornaments, wind chimes, wind spinners and an extensive range of pots and gardening equipment. They have just put all their Christmas things out and it's lovely. One thing, whatever you do, don't miss a visit to the café which serves breakfast items and then full plated meal lunches, soup, small plates, sandwiches, toasties, but best of all, scones, cakes, apple pies, fruit crumbles, cheesecakes, toasted teacakes, all homemade I think. I usually have a scone (they are a meal in themselves) or toasted teacake and either a latte or a hot chocolate. If I'm feeling flush, I might also get a treat to take home with 😋 The café is open:- Saturday 9 am–4 pm Sunday 10 am–4 pm Monday 9 am–4 pm Tuesday 9 am–7 pm Wednesday 9 am–4 pm Thursday 9 am–4 pm Friday 9 am–4 pm

Excellent quality and service and the prices are affordable plus members points are a bonus, worth a visit and becoming a member is a plus.

Great garden centre, lots of choice, good quality plants, superb cafe with gorgeous cakes and great choice of meals, definitely recommend

Just joined the green cradle loyalty scheme, its good value throughout the garden centre and restaurant. Good varity of plants and gifts.

We got what we were looking for - and it was all half-price!

Full of Halloween and Christmas goods. Couldn't find the seeds I was looking for.

The place was upside down but there was visible apologies for this. We had coffee and a scone in the restaurant and the scone was inedible, we told the waitress but there was little apology although she said it wasn't the first complaint that morning about them. The restaurant is very expensive too.

The best range of interesting houseplants in any garden centre I've been to!

Had lunch....staff friendly Food fantastic

Expensive but good range complimented a nice cafe with indoor and outdoor seating available.

Very helpful when we needed to choose which plants we required

Lovely food, great service, lovely clean well run Cafe. will be back 10 out of 10.

Update - There's a lot of changes, hope it's not to the detriment of good old Dean's. Lovely coffee and teacake. Lovely place for coffee and catchup with friends, especially sitting outside in the sun.

Good range of paraphernalia and even plants. Good cafe The Bothy. Remember your table number

Great place great people Manos, Billy,Claire,and Sky.

Great location with reasonable prices and excellent staff. The Café is the highlight, amazing food 👍

My daughter and I have been using this as a reward for our hard work on our own business for years. It was always reliable, friendly, with good portions and a great selection to choose from. No longer the case. My daughter got a cheese sandwich with two thinly sliced small pieces of cheese that didn’t even cover the bread. Presentation was awful… just old leaves for a salad. You used to get a real salad with slaw- no longer. Dreadful experience and we won’t be back. It felt like we were robbed! What a shame!!!

Excellent portions great staff a the cafe obviously

Been numerous times, but just been on there website to search for wooden planters 🤔 The website is a total waste of time if you’re looking for something that I know that they sell, wanted to check before making a 26 mile round trip. Looks like I might have to look closer to home ☹️

Excellent mini breakfast but appalling service vat the till and a bad experience trying to set up the new app. The first server asked me my order then totally ignored me to respond to a request from another customer that hadn’t received their drink. Just turned away to deal with him and try and resolve his issue. Meanwhile at the other toll people who had been behind me were served. When I gave up and asked the second server she also commented on it. Then when I tried to set up the new app it wouldn’t set up as Deans had my email address incorrectly formatted on their system . It seems this is happening to multiple customers so may be a data transfer issue but it wasted a lot of time for me and then the guy at the service counter .

Pleasantly surprised by this lovely cafe. Large and airy with nice outdoor seating. There was quite a queue to order but it was a sunny Saturday lunchtime and the staff seem efficient and polite. The one thing I feel they should do is take the leek & celeriac soup off the menu - honestly it was horrible. Otherwise would recommend.

I come here one or twice a week with my mother. She is in a wheelchair, access is very easy. The staff are most helpful frequently going out of their way to make things easy both in the coffee shop and the garden centre. The food is great.

Great lunches and beautiful houseplants

Best house plant selection in York area. Great for general outdoor and garden bits and pieces. Nice café / restaurant attached.

We regularly visit this garden centre and often find it convenient to stay for lunch. One of the meals is invariably Steak and Ale pie and chips. Some time ago I commented on Tripadvisor that the vegetables served with our meals at Deans were of a poor standard. The company responded that they recognised the issue and were working to resolve it. Well today the whole meal was disappointing. The vegetables were, as usual, served in a small bowl. The carrots appear to have stood for some time and were hard, dry and discoloured. The broccoli stems were so hard as to be inedible. Now we come to the pie crust. This appears to have been made by a builder. It proved impossible to cut through it and was clearly constructed from concrete. Very unpleasant. Having suggested previously that there would be improvements I regret to say that, from our experience, the company has failed. I have no doubt we will continue to patronise this restaurant but by commenting here for a second time we hope that the commitment to improve is realised.

There were 10 of us for my grandaughters 13th birthday. The staff could not have been more friendly or obliging. The chefs and kitchen staff made us amazing food which everyone enjoyed! Can't recommend highly enough.

Popped in on way home ordered drinks and two bacon sandwiches one being gluten free. Wasn’t the best gluten free bread I’ve had very dry and crumbled into bits on the first bite,wasn’t great could do with a rethink on a different make there’s loads of better options out there.

Lovely breakfast, but bacon a little dry, and my piece of black pudding was 1/3 the size of my brother's 😔

Called into Deans garden centre today ,with my little dog sat on a cushion in a trolly .its the only garden centre to refuse a little dog ,I got ask to leave that animals aren’t allowed .yet they sell pet food & dog clothing .the Range BQ B&M all let little dogs in, wots so special about Deans apart from being overpriced

Rather pleasant place! Me and my children decided to have a nibble to eat and a little spending trip! I must say after my breakfast, mini bothy breakfast as I’m watching my waist 😜, I was very ready to empty my wallets to this beauty of a garden centre. Not once in my life have a seen an egg like the egg I had on my breakfast! A double yolk! This on its own brightened my entire experience and my children were just as happy to see something as exciting as a double yolk egg! The small things this cafe like purchasing good eggs, make their Customers delighted! Would recommend 😊!

Change of ownership made a bad experience today. Prolonged wait time as they had to seat a table of 8 before a table of 3 or even 1; when there were LOTS of tables available. Just bad management. Then when seated - food didn’t arrive together and took 3 complaints to receive the full order. Just poor.

We travel from Wakefield to this garden centre it is so good the food and service in the cafe is excellent with a top class menu of varied meals please don't ever change as a result of the takeover.

Good garden centre, lots of choice and friendly and helpful staff

Excellent place to visit for indoor and outdoor plants with expert advice on hand if you need it

Good range of products and staff were helpful and friendly

HBH and friends lunch and spend. Garden Centre Cafe, The Bothy, very busy but minimal wait, staff very efficient at clearing tables. Order at the counter and food is brought out to your table. Very helpful regarding allergies, consulting the backroom chefs for clarity. My chicken goujons were just slightly overcooked for my taste, but did not change my enjoyment of the meal. Salad and hand cut chips, vegetables, homemade Steak and Ale pie with a large portion of gravy, all lovely. A gigantic vanilla slice for my friend to finish off his meal.

Interesting changes are taking place presumably under new ownership. However, the café, as always, is very pleasant - well designed, airy and quiet. The service is speedy and excellent and payment is easy. The coffee today was good but, unfortunately, the scones were over-baked and the sultanas were like bullets. The exit from the car park onto the main road seems hazardous. Maybe it's possible to cut back the hedges?

Good food.and good service. Enjoyed

As good as a visit to some botanical gardens. Immaculate plants.

First time here they had a few issues with card machine and a fryer down, but will go back lovely food and realy lovely restaurant.

In the midst of an exciting refurbishment! Hope the café is also upgraded...the coffee was not to my liking, sorry, but the scone was lovely

My wife, daughter and myself visiting Dean's Garden Centre decided to have lunch at the onsite 'Bothy' restaurant. At the entrance to the restaurant there is a sign that clearly advises that customers should fund a table and then order. There was a queue when we went in but it was not clear what this queue was for so my wife daughter, following the instruction on the sign outside the restaurant, went to look for a table. My daughter who suffers from PTSD message me to say that having found a table they were approached by the manager who demanded to know who had given them the table. My wife and daughter found this engagement to be very rude and somewhat intimidating. My wife offered to mov but the manager told her to sit there. I was at this point still in the queue and it was only when someone ahead moved that I saw another sign advising customers to wait to be seated. So two signs that say the opposite of each other! When I joined them, after the same manager, pointing to my wife and daughter saying is "that them" and when I confirmed he replied "well they helped themselves to a table". My daughter particularly was still very upset and wanted to leave but we persuaded her to stay. The scampi ordered was ok but the three portions of chips was clearly overcooked and greasy. The omelette that I had was also partly overcooked. When I raised the issue with the Manager about the chips , his reply was " The chips are always darker than usual at this time of year because we have to use new season potatoes which have more starch in them. It is the same every summer I'm afraid"! Other reviews on Tripadvisor also complaining about the chips were posted in November so not sure how starch point makes sense? Not wanting to engage in a confrontation with the manager (at my daughter's request) we agreed to eat what we could. The meal was not the best and the customer service experienced was very poor. I would not recommend this establishment given the customer service and the overall service. The serving staff though were excellent.

Just want start this review by saying the garden centre and staff are lovely but the cafe experience was awful. At the front of the cafe is a sign saying to take a table, then check the menus get your table number and go up and order. Simple and logical. We couldn’t find a small table so settled for a bigger one hoping to move when another became free. The older gentleman working came over after about 5 minutes and asked us who had seated us, we explained we followed the instructions and he got very irate and said there was another sign saying wait to be served (which in fairness there was but we hadn’t seen this as it was near the tills and we had left someone else to go order whilst we grabbed a table, we saw it as we left though) we quickly apologised but he refused to accept our apology, loudly and very aggressively saying we had pushed in, stolen a table and there were lots of people waiting ahead of us. To be clear people were queuing to pay for food but no one was waiting to be seated as we just walked in and sat down, as did another party of 3 who sat down without anyone seating them (if someone had been I would obviously have realised the protocol at that point and asked for a table too) Again we apologised for not seeing the different instructions and said we’d happily move or go back and he demanded to know if we were going to order, we said someone else was queuing and he was even more irate about this demanding to know their position in the queue which we obviously didn’t know, to try and defuse the situation we made to get up and go join them in the queue and he waved his hand at us dismissively and said ‘no, you might as well stay now you’ve just taken the table’. Honestly it was really upsetting and embarrassing, I have PTSD and having an older man leaning over our table aggressively telling us off over and over left me close to tears, it may seem like a little thing to someone people but for me it was very triggering. The other person in our party had already ordered by this point or we would have left, he then came over and told us the man came over to him and asked if he was with the two ladies and he said yes and the man said he should join us as we’d just helped ourselves to a table. It just seems completely unnecessary to be so aggressive over a garden centre cafe seat, especially as it was a simple mistake we were more than happy to rectify. Then the food arrived and the omelette was so overcooked it looked like a pie and the chips were burnt and oily. The staff were lovely aside from this man but did seem quite flat and the atmosphere just felt absolutely dead. Not wanting another scene we quickly ate what we could and left. We would definitely visit the garden centre again but not the cafe. We didn’t let this incident ruin our visit and went and got some amazing flowers and plants for our garden, the staff were great and helped us organise a delivery. Such a shame this one person lets down the overall garden centre experience! We complained and did ask for a refund after and the older gentleman denied this whole experience happened (inferring we were lying) and said the chips weren't burnt but were darker due to the type of potatoes which is bizarre and clearly not true as they were clearly just….burnt. (Pictures of the sign we saw at the entrance, the omelette and the chips for reference)

Good variety of house and outdoor plants. Incredibly kind and helpful staff. Even had a member of staff help with an issue with my bike.