Based on 193 opinions finded in 3 websites
Based on 193 opinions finded in 3 websites
Nº 316 in 792 in Bournemouth
Nº 13 of 33 American in Bournemouth
Opinions
delivery driver was rather rude make sure your delivery drivers have some respect
Kate . 2024-12-01
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Order is still not received!!!! Ordered nearly 3 hours ago. Me or the restaurant couldn’t get through to just eat to arrange a driver to collect as I received the wrong order in the first place!
Leanne . 2024-11-24
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Beautiful Sunday roast, plenty of it. Well worth the money you will definitely enjoy the Sunday roast we had the roast beef it was fantastic.
Robert . 2024-11-03
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Staff are amazing and always make you feel welcomed drinks are priced amazingly so there's something for everyone to drink if you are on a tight budget will come back time and time again
john paul pidgley . 2024-09-27
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Great wings! They forgot the sour cream dip!!!!! Gutted
Liam . 2024-09-24
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Really awful roast. Tinned potato’s, overcooked meat, watery gravy, all unseasoned and it goes on.
Anna . 2024-09-22
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Maison and his family deserves a pay rise. they were the best, very helpful and welcoming. i will definitely return just because of them. thanks a lot. :)
Gréti Gulyás . 2024-09-08
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Best experience food was amazing mason our waitor was brilliant joining in with the fun and bringing all the energy definitely recommend
Becky Barnes . 2024-09-07
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Amazing night drinks kept flowing mason brought the vibes to our table very friendly and energentic we will definitely return
Saska Sadiq . 2024-09-07
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Amazing experience mason was a brilliant waiter bought all the vibes and energy to our experience!!
Krystal Sadiq . 2024-09-06
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Kerry and the staff where fantastic! Went for my birthday, 12th july. The doorman where great also, very professional and kept everyone safe. Would come back.
cassie louise maxfield . 2024-08-31
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The food was so dry. The burger I managed to pick out the 1/4 chicken breast in a dry bun. We ordered Prosecco during our bottomless brunch. Wasn’t given it 10 mins before our time was up we was told no more drinks far from ideal towards the end.
Katie Hamlet . 2024-08-31
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When my daughter and her carers visited and she got left behind with no money or phone key and her team looked after her finding out her name and getting her home safely I can't thank kerry enough for keeping her safe and calming her down thank you again kind Regards N dugdale
Norman Dugdale . 2024-08-24
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Female staff are fit .. that's about it ..
TNTV NEWS . 2024-08-17
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ordered a large lamb roast dinner with extra roast potatoes, good job I did, the portion size was not a large I would say small and the Yorkshire pudding was burnt, will not be ordering from them again alot of money for a small meal, the only saving grace was the cauliflower cheese.
Lorraine . 2024-08-11
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Love Kerry she’s a babe, good pizza
Robynnn Moore . 2024-08-03
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Absolutely amazing time at the Dancing Jug ... The price was good, the service was amazing!! We went for a bottomless brunch to celebrate my friend birthday, they never let our drinks go empty, kept checking to make sure we were happy, the food was nice ... Highly recommended and I will be going again!!
Abigail Richardson . 2024-08-03
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Me and my friends had bottomless brunch for my 40th birthday the food and staff were so nice making sure we had want we needed. Nice place to go definitely will go back. Big 👍👍 to them all.
sjam summer . 2024-07-28
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Myself and friends enjoyed a fantastic bottomless brunch yesterday. The manager, Kerry, is fantastic & the staff were so friendly & welcoming, especially Phoenix, Mia & Rosie. I’m disabled & have to say the accessibility is outstanding. The amount of space I have with my scooter to move around the premises is the best in Bournemouth. Needless to say, this is my chosen venue for any night out 🌟🌟🌟🌟🌟
Angie Rose . 2024-07-28
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We’ve been using the Dancing Jug in the Triangle for years. And have been to the Charminster one several times. Great food, drinks and atmosphere. But as with any bar, it’s so often the bar staff that make it. Last night (Thursday 25 July) we had the pleasure of meeting Carla and Ali in the Charminster Jug. Never met them before and we don’t know their friends/family. What I do know is that they are both amazing bar staff and credit should always be given where it is due. Kind, friendly, hard working and know how to look after their customers. Thank you Carla and Ali for making a good night a great one for Angie and I. P.S. Didn’t catch the DJ’s name, but he was brilliant too.
David Rose . 2024-07-26
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Great pub really friendly staff, lovely food and have nice seating area out the back with heaters. Highly recommend visiting.
Gary Savage . 2024-07-24
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Bottomless brunch: kerry was amazing in getting drinks in! Even suggested some. Food was really good and service even better! Thanks kerry
Maisie Perkins . 2024-07-22
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Came on a Monday for a bottomless brunch and even though it was fairly quiet we had a wonderful time. Kerry was an absolutely star, being very attentive with our drinks and so friendly!! Would recommend to anyone considering doing a bottomless brunch in Bournemouth.
Abigail Budd . 2024-07-22
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Honestly perfect, so delicious and well cooked.
Allan . 2024-07-21
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Great lovely food we have it delivered very often
Christine . 2024-07-19
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The bar staff are amazing here, Mia and sasha really made my night. They brought such an upbeat atmosphere where everyone enjoyed.
Sam Thompson . 2024-07-01
MORE AT Google
Had a fabulous Sunday roast. Gravy amazing! Only scored 4 as Yorkies overcooked.
S W . 2024-06-30
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Kerry and Marcus,gave us excellent service Will 100% be recommending and returning great bottomless
Aaron Fields . 2024-06-29
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Top notch food, drinks and friendly staff! Can’t ask for much more
H . 2024-06-29
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Very good service would recommend coming for a bottomless
Luke Turner . 2024-06-29
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marcus was amazing great service and was so kind
jessie tierney . 2024-06-24
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What a great, fun and well organised bottomless brunch! Kerry and Carla were fantastic looking after our table! Good all round
victoria hemmings . 2024-06-22
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Had a lovely botomless brunch this afternoon. Exceptional service from Mia especially.
Laura King . 2024-06-22
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Mia was amazing today! Kept all the drinks going and was overall brilliant. Will be back again soon x
Shannen Gibson . 2024-06-22
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Mia was amazing, came in for bottomless brunch for my birthday. 5* always smiling and nothing was too much is a very busy environment!
Paul Ellis . 2024-06-22
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Mia is tremendous in many ways than one, went out of her way to make sure all of us were looked after. Asset to the Jug
Phil Pardy . 2024-06-22
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Had a great time having brunch with friends, Mia's service was impeccable and lovely.
James Dsa . 2024-06-20
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Had an absolute blast! The food was great and the cocktails were lovely :) Mia was the best!
Hemlock exe . 2024-06-20
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Great value for bottomless brunch, always good! Mia was lovely!
Sophie McDougall . 2024-06-20
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Really pleasant, Mia the waitress was very sweet!
Fishables Coral . 2024-06-20
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Great food and drinks and Mia was lovely ❤️
Lucy Playford . 2024-06-20
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Roast beef dinner was absolutely amazing 👏 🤩 😋 👌 😍 size was perfect for a single meat meal. I would and i have highly recommend to friends and family. The Service was amazing from the staff the manager was very welcoming/lovely and was happy to have a chat and laugh whilst she had 2mins
Javay Adams . 2024-06-09
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Came for a bottomes brunch. Great service. Mia was lovely and friendly! Very attentive. ⭐️⭐️⭐️⭐️⭐️
Becky Cron . 2024-06-08
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This is a great venue, staff are very polite & welcoming. My friend & I ate here for the first time & were impressed. The food was freshly cooked, all hot, and tasted delicious. Will definitely eat here again, or even just stop off for drinks. Its right in the centre of charmy & was clean & spacious too. Happy customers 😘
D L . 2024-06-06
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bar staff need to feel you welcome not just ask what you want drink then turn there back without saying thankyou after paying.plus they are outside smoking and then serving you a drink without washing never will visit this pub again..1\2 star if could.
Russwalker Russwalker . 2024-06-04
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thanks KERRY AND CARLY for your lovely service and the duck hoisin pizza was nice!
Sum A . 2024-06-02
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6.15pm Went in with 3 family members and asked if they were still doing food, the waitress answered, 'yes, how long will you be'. We were stunned by this and went to sit down, before I could, another waitress came over and asked for our drink order, I said I would order at the bar. 2 minutes later she came back and asked again, and I again said I would order at the bar, and her reply was, ' a tut and sigh'. We left, end of.
Bo . 2024-06-02
MORE AT Google
Rosie, kerri, karla have been amazing and have looked after me and my friends really really welcoming team
eliot lockyer . 2024-06-01
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Best place to go for bottomless and drinks in general. Great atmosphere with a DJ past 9, showing sports too. The service is the best in Bournemouth, the manager is such a bestie.
Jenna Hamza . 2024-06-01
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Mia our server was so nice, so helpful and lovely, during bottomless she was so lovely and always ready to give us drinks xx
Ella boyce . 2024-05-28
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Kerry really took great care in making sure we had great experience. We were never without a drink . Always had a bubble smile when serving us.
Jayne Moss . 2024-05-27
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I've never done this before and I have to say I was very pleased with my dinner ut was very tasty and hot. Maybe a bit more veg but apart from that it was delicious 😋
Julia . 2024-05-19
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food was hot and tasty.. everything was really good and I'd order again..
Nick . 2024-05-12
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Food was good but one whole meal missing
Luke . 2024-05-05
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Amazing steak dinner, served piping hot - excellent service!
James . 2024-05-04
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Love this place, so does Buzz Lightyear. Lance
Lance Ellis . 2024-04-16
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Order says it was delivered and it’s not
Sophia . 2024-04-07
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Food was absolutely delicious and it has that fantastic atmosphere. Most staff were excellent. However, we had been for a bottomless brunch. There are set rules for a bottomless brunch. Ie how many jugs you can have at one time. I fully understand, but these rules are not made clear. May be worth mentioning this on the menus. Otherwise, half of your party may have to wait for the other half to finish their drinks before you can order again. There was one member of staff who was fairly rude, which did kind of spoil it. However all other members of staff were brilliant. I would visit again but perhaps not for a bottomless brunch x
Kimberley Wright . 2024-04-07
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Was served by the lovely Mia who told us it was her first day! Would 100% recommend, she was like a pro!!
It’s Miaaa . 2024-04-06
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we had the lovely Ella serve us and she was AMAZING!! 10/10 RECOMMEND
Olly Hurst . 2024-04-06
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Absolutely love this place. We are from London and every time we come back to Bournemouth we are here before anyone else. Apart from the atmosphere, I can definitely say both Ella and Becky are the beautiful golden girls. They are not just lovely but they are a true inspiration. I will definitely be coming back here soon
kat north . 2024-04-01
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food was very nice please cut the veg up smaller in future as I choked on it
Kate . 2024-03-31
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Went for a girlie bottomless brunch and had a fab time!! Food was lovely cocktails were delicious and the staff were amazing and friendly! We definitely got our moneys worth!! 100% going to return.
Lara . 2024-03-25
MORE AT Google
Absolutely joke worst one of the two local to me booked and went in with a friend for bottomless brunch was seated for half an hour no one took our drinks or food orders but yet staff were eating behind the bar chatting and ignoring customers when paying for 2.5 hours should expect service within that time ended up walking out went elsewhere walk in seated ordered n received food within half hour !
Adam Speed . 2024-03-24
MORE AT Google
On time, Wrong drink, got a coke zero not a coke Burnt potatoes and yorkie. Broccoli only had stems not flowers, only got 2 slices of carrots. Cauliflower cheese where was the chesse just a sprinkle on it and half of a small pot for £2.95 And all round no flaver
Kelly . 2024-03-17
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Returned for a Sunday Roast for Mothers Day. Unfortunately the service was not as good as previously received. The usual manageress was not there. Sullen waitresses with distinct lack of warmth. Ordered roasts which included a drink. Two of the four drinks came with dirty lipstick glasses which we had to ask to be changed. Roasts were ok but certainly not to the standard of before. Gravy was very watery and had to ask for condiments ie mint sauce and horseradish sauce. Good value I suppose but nobody asked if our food was ok or if additional drinks were required. Shame as we have recommended this place to a lot of our friends and felt the service was lacking today. Didn't stay for additional drinks and went elsewhere. Come on guys a smile and a bit of warmth with your customers goes a long way. Toilets also looked shabby with broken toilet roll dispensers.
djsagaloo . 2024-03-10
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Molly gave fantastic service brilliant
Southwest Cleaning . 2024-03-08
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Me and my business partner came her for a business meeting a man called magna brought to a dirty table got angry when we asked him to clean the table. Took 45 minutes to bring bring us a bottle champagne and 2 beers slammed it on the table spilling it on my other half and was angry when I ask got a re fill and swore at my daughter
Josh F . 2024-03-03
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Been in a few times, to the Charminster bar. Staff friendly. My complaint is each time I have been in the men's loo has had no soap and no way of drying your hands. Complained each time but still the same. Not good for ant establishment yet alone a restaurant bar!
delboy7777 . 2024-02-28
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Went for a nice meal and, while the food was lovely, it was quite over priced for the area and it was very strange that the place was playing fake toilet noises as people were eating their food. Very noisy for a week day and the lights were quite a lot to handle. Not the best setting for a weekday but maybe better for a weekend evening out.
Amelie Hine . 2024-02-22
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Really nice chilled vibes, Ollie single handedly holding the Fort on a busy night, bottomless brunch. Constantly kept the drinks flowing. Good music, would definitely come back
Christian J . 2024-02-20
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Perfect place for food an drinks with friends. Ollie and Molly treats the regulars with alot of respect along with new customers. Also a big shout out to Jack to always makes it a more enjoyable experience with a lot of laughs.
M M . 2024-02-19
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The manager extremely attentive and helpful, thumps up! Kerry bar staff, wonderful in charminster, smiling, happy face . Can't fault the greet when you arrive in both charminster and Bournemouth. The manager always running around to make sure every one is 😊happy. We are happy customers Dave and Karen
karencG6788RU . 2024-02-18
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went for a bottomless brunch. Food is normally good but was shocking. Didn’t eat 3 meals. Complained and the service stopped. We were on a 2.5 hour brunch but as soon as we complained and refused to pay for the 3 brunches we didn’t eat / enjoy we were no longer served. Service and food was generally shocking. Would not go back.
bbO1633TL . 2024-02-17
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Was severed by Rosie, arrived last minute on a busy Saturday afternoon, was sat down quickly dispute the volume of of customers are orders came quickly and the service from Rosie was second to none! She's massive asset to the team!
Joshua Baker . 2024-02-10
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Best take away roast dinner. Everything was perfect
eloise . 2024-02-04
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Fantastic Roast and no washing up. No custard with desert but we had a tin in the cupboard so no worries. Having our 3rd roast in as many weeks, I pretty much think tat speaks for itself. Mx
Mikey . 2024-01-28
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The waiter tried to convince us service charge is mandatory and we had to pay it to cover the cost the pub has to face to hire extra staff the during the weekend (it was a Thursday evening - we went there for the karaoke and pub quiz only but neither of these two took place - only 2 people were working - we only had 1 pint per person, ordered and collected from the bar counter)
Lorenzo Lucchetti . 2024-01-25
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Awesome place, first time visiting in a while. 2-4-1 cocktails were very tasty, and a decent price. - only down side was the frigid breeze that chilled the whole bar whenever anyone entered or left, but I appreciate that's a seasonal risk out of their control. Planning to go back and check out the food soon
Maximus Howells . 2024-01-25
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Very disappointed with our food. All food cold. Ordered a plain bacon and cheese burger, put a comment in The instructions box to confirm plain burger, no sauce or salad. Burger arrived with sauce and salad. Contacted via just eat for Refund but it was declined. Very disappointing. Will not be ordering again
Sarah . 2024-01-19
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Came here for a bottomless brunch on a weekend. As we were a big group we were given jugs rather than individual cocktails, the food was overcooked and lots of our glasses were visibly dirty or stained. In terms of getting your drinks worth, definitely better than other brunches but wasn't anything fancy. Would rather spend an extra £5 and go somewhere nicer.
Neil Horton-Hill . 2024-01-16
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Had a roast lamb dinner on new year's eve which was nice but been today and had roast beef , it was absolutely lovely, everything cooked just right , look forward to my next one , lovely staff , especially michaela who communicate well with customers, excellent service all round , my partner had chicken burger and chips , presentation was also excellent on tht too, disappointed as can't upload my roast dinner here 😀
Maria Large . 2024-01-14
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Kyla was the best serve I could ever ask for, as a bartender myself I could see that she genuinely cared about her guests and wanted us to have the best experience, thank you so much for a great night Kyla and we wish you the best xx
miamP6559JJ . 2024-01-07
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Come in regular as by far the best pub in charminster staff are fantastic as is the atmosphere highly recommend the brunch fantastic food and drink options the best
Lee Hopkins . 2024-01-07
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We were kept waiting a long time for on here. I ordered a vegetarian and vegan dog when my mail arrived. The dog was covered in tomato sauce, not in a separate dish. The coleslaw was just pushed under the chips and the chips were covered in salt. A really bad meal my friend asked for hunters chicken, but he didn’t want chips. He wanted a salad instead when the meal Arrived. The salad was simply lettuce nothing else when we complained they just brought us a tomato. Also we asked for no sauce but it arrived without any bacon or any cheese I know i’m believable and absolutely shocking Just a small piece of chicken and a plate of lettuce. When we complained we did get some bacon and cheese. I also got replacement chips but these were halfway through the meal. I did ask to speak to the manager but he wasn’t there One of the worst meals and worst value That I’ve ever had just remembered the vegan hotdog was overcooked as well. If you want a decent meal don’t go to the dancing jug.
Marlene J . 2024-01-04
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Very disappointed! My wife went to the toilet. A male staff member walked in and told her to hurry up, thus making her uncomfortable. Because they had shut an hour early than what they had told us. Rude is an understatement, angry at least.
jake cutler . 2024-01-01
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Having had the Sunday roasts before which are great we decided to try their burgers. Very disappointed, the chicken burger was tasteless & the southern fried chicken burger was tasteless and over cooked.
Lee . 2023-12-19
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The first and last time I go to this place. The place itself is made nice and welcoming, but I didn't like the staff and the service at all. I was invited to a birthday party. My friend had made a prior arrangement with the manager to play her music, but they played 3 songs. She is a teacher in a dance troupe during the first performance she was interrupted to pay a bill for a table of 20 people and until the bill was settled the waitress demonstratively waited on the side .. Endlessly rude and tactless from the staff. We ordered 6/7 small dishes at 8:00 p.m., who came at 10:00 a.m. Good thing they didn't order more things. The girl had a professional photograv on the occasion, but there was nothing to photograph, unfortunately... The staff constantly showed with looks and gestures that they did not like us. And for me, one of the waitresses was dressed extremely unprofessionally. it's like he's going to the gym and not serving food. It's a shame the place is nice the food was good, but they just lost a lot of potential customers.
tzveteli . 2023-12-12
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Amazing value!! Great decor!! Lovely staff.
Nykke Jones . 2023-12-05
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Absolutely brilliant! We had the bottomless brunch and were not disappointed. Tash, Beth and Daryl looked after is very well
Darryl Osborne . 2023-12-04
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Bottomless brunch is great value. Loads of drinks to chose from and the staff can't do enough for you. Definitely recommend this place for larger parties.
Abi . 2023-12-02
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6 of us came for bottomless brunch last night (Saturday 25th) and had a great time. Really great value brunch. Good food and great service from Tasha. Very welcoming and friendly and made sure we had a great time.
Deborah M . 2023-11-26
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Very disappointed with it never going to order from them again
Kate . 2023-11-26
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The best roast dinner I’ve eaten in a long time.
Kirsty . 2023-11-05
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Amazing food, quick delivery, try for yourself, you won't be disappointed
Tzi . 2023-10-29
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Fantastic, fresh cooked food! Will definitely be ordering again, could easily say the best burger I’ve ever had . Highly recommend
Madi . 2023-10-23
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1st time ordering from here and not disappointed, ordered the kids chicken burger meal which my little one enjoyed thoroughly, the beef roast was so good! Full of flavour.
Gemma . 2023-10-22
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Went for bottomless brunch, fantastic staff, good food, and good music
Sophie Walker . 2023-10-15
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Went in for friends birthday,had to wait for over 30mins before someone even came to our table,we had to approach staff on numerous occasions for service and was still waiting. Can't knock the food as it was lovely. They must have overbooked as staff were running about doing there best,so i don't blame them, however i do blame the management for the diabolical service. The Area Manager was prancing about doing nothing, not helping in shape or form but he did however go into the kitchen with his outdoor clothes whilst the chefs were preparing and cooking food,which is a big no no in the food industry. There was 30ppl booked in for an engagement party that had to be in one of the smoking areas as there was nowhere for them to go,considering that party was booked in 4 wks ago. Ladiws toilet disgusting and smelling with the floor wet and no effort to rectify except for a wet floor sign outside both gents and ladies doors, not specifying to which one it relates to. This is my 2nd visit,after the 1st wasn't great,so decided to give them another go. I definately won't be returning to this venue.
Sharon McLean . 2023-10-01
MORE AT Google
Booked in for a birthday party, it took over 35 mins for staff to come tobour table,this was only after numerous occasions we asked for our order to be taken. We then waited another 20mins for the drinks to be brought to our table,but they did bring the prosecco!!! We then waited over an hour for our food which was done as a pre-order. Inbetween this,trying to order more drinks was a joke. I don't blame the staff as they were run if their feet,however i do blame the MANAGEMENT for overbooking as well as not having enough staff on that night. The Area Manager was on site,i don't know why as he done nothing but prance around doung nothing!!! He didn't take his outdoor ciat off,roll up his sleeves and help the staff,even if he only collected dirty glasses,that would gave helped the poor staff. He did hiwever go into the kitchen,still wearing his outdoor coat whilst chefs were preparing and cooking food,which is a big no-no in the food industry!!! Toilets were disgusting,smelly,water all over the floor,in all cubicles and the floor at sinks. No effort was made to recify the matter,which is a health and safety issue as someone could have slipped. They did however have a wet floor sign outside the doors,on assumption you woukd expect it to be dealt with. There was an engagement party booked in for 30ppl,which was prebooked 4 weeks prior,there was no place for them,they did get one of the smoking areas which was not cleaned ready for them. This was my 2nd visit as my 1st wasn't great,so decided to give them another go. I won't be returning.
Mama1234567890 . 2023-10-01
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