Dalston Hall in Carlisle

On arrival poor hospitality, on seats for waiting, 20 minute delay for our table. Had to ask for menus, serviettes and water. Mix up with order. Long wait for starters, standard of food poor. Restaurant could have been warmer.

My brother and sister in laws baby shower was held at Dalston Hall and it was spectacular. We all had a fabulous time!! The communication leading up to the even was brilliant and nothing was ever any trouble. The events team always went above and beyond and it was extremely appreciated. The guests said how outstanding the food was, they we all very impressed. Thank you again for making it a day to remember!!!

My husband and I got married here a week ago. This venue went above and beyond. There is nothing I would have changed. Wish we could do it all over again. Highly recommend

Beautiful venue very helpful staff

Myself and my husband had the most amazing and special wedding day at Dalston Hall. The staff were great and the wedding coordinators couldn’t have done more to make sure our day was everything we wanted. We loved that we had exclusive use of the venue the day before and the day of our wedding. The grounds are stunning and the rooms are luxurious. The most amazing day from start to finish, wish we could relive the day all over again.

We just got married at Dalston this weekend, everything perfect, Laura, Kelly and the rest of the team, they go above and beyond to make everything so special. So many of our wedding party have said "the best wedding I have ever been to" Thanks guys

I was a wedding photographer here at the weekend, the building is great, very quaint and beautiful, superb for wedding photos. The staff were brilliant to me, very helpful indeed, I'd like to thank them.

Dalston hall is a magical place and holds a very special place in our hearts. All the staff made our day run so smoothly, took all the stress out of it. They could not do any more for us. Everyone of our guests had a wonderful time and if we could do it all again here we would in heart beat. Thank you Dalston hall for being amazing!

We booked the hotel for two nights. We had three rooms, two of which were nice, but the third was awful. The carpet in room 7 was disgusting in places, there was black mould on the tile grouting, more than you should expect, and the wall had stains and random paint patches. Such a contrast to the other two rooms. It was a quiet day and yet we were not allowed to go into the main lounge as this was for weddings only, of which there wasn’t one that day. The bar had some seating, but not enough for the 6 guests in our party to sit together. The food was underwhelming for the cost. It was not restaurant quality food. We had set meal, oh which the menu did not equate the what we ate, eg baked brie with bacon, but it came without bacon/ so I hope you get the picture. The atmosphere was really lacking in the restaurant. The second evening we were promised a different menu, but it didn’t happen. After not wanting vegan chilli ( she is a vegan) the second night one of our party was offered lamb…. We didn’t want the same food a second night , so went to a super Indian restaurant in Carlisle, fairly close, called the Viceroy, which was much friendlier and so much cheaper for excellent quality food. Check your bill carefully. They tried to over charge us. We requested a different flavour ice cream with the dessert and they charged us for a second dessert. One dessert came without any ice cream although it was stated on the menu it had vanilla ice cream. They tried to charge for an additional dessert there too! We felt the serving staff had to field our questions ( which they did politely and tried hard to help us) and complaints on their own, no manager to support them. They were working really hard so we didn’t make too much of a fuss as it wasn’t fair on them. So disappointing as this was an expensive hotel for such poor quality offerings.

My wife and sister stayed with youth groups at different times in the 60's Staff were accommodating in allowing us to view the grounds and hall on our memory visit

Excellent food. Comfortable bed, great customer service, great setting what more could you ask for.

Attended a Wedding , food service was really slow with a very long time between courses. Maitre D appeared overwhelmed or perhaps didn’t have enough staff.Venue felt a bit sterile marquee didn’t have any atmosphere.

In one word: excellent! Rooms, service, dinner, overall ambience. We are excited. Highly recommended!

Room 2 costs the same as all the other rooms but is so much smaller. Other than that, lovely venue.

We loved staying at Dalston Hall. The staff was friendly and helpful. The breakfasts were tasty. The mix of history with modern convenience was wonderful. The rooms were very large and comfortable. You never know what you will get when booking online from another country. We were very pleasantly surprised!

Professional and friendly staff. Amazing building.

We had a lovely 2 night stay at the hall, room was lovely, venue and gardens splendid. Breakfast was great and we eat in the restaurant on the first night which we thoroughly enjoyed 3 course for £30

Lovely place Huge room and bed Shower was a bit twitchy wouldn't stay at set temperature Staff were lovely. Avoid parking under the big pine tree unless you enjoy washing your car 😜 Dinner was average for a place like that Beer was good

Stayed here for one night and it was brilliant! So cheap for what you get - the room was huge with a big comfy bed and lovely bathroom. Staff were super friendly and the whole building was beautiful. Food in restaurant was nice although a bit pricey. Would definitely recommend staying here and would come back again :)

What a great place to stay best we ever stayed in period features everywhere. Very large comfortable room. Friendly staff nothing to much trouble quality breakfast and evening meal out of this world can't wait to stay again

Went for an Easter egg breakfast and hunt this morning! What an amazing experience, the lady who organised was amazing, breakfast lovely and so accommodating. Would highly recommend

An absolutely splendid venue in everyway, surrounded by spectacular scenery and countryside. The service and food were equally wonderful. Although, I wasn't there for a wedding, I think this would be a magnificent wedding venue. Loved the place.

We had a great time, food was excellent and the room was perfect.

Brilliant weekend stay on a travelzoo deal. The afternoon tea on arrival was delicious with a great selection of both sweet and savoury treats. The bedroom was spacious and comfortable. The hotel itself is a good spot for exploring the Scottish boarder and Lake District, but is quite a way into the countryside (lovely but lots of driving!). Really enjoyed playing pool in the hotel before the evening meals. Breakfast was great too - though a shame the hot buffet was not there on the second morning. Overall a brilliant two night stay.

Stunning place, food room and service excellent.

Fabulous venue, amazing staff. Perfect couples retreat!

Wow, what an amazing stay. I don't usually write reviews but wanted to thank Nicole and her team, who did a super job of looking after us during a recent birthday break at Dalston Hall. Everyone was attentive, friendly and so helpful especially Sam and Sabrina, who cheerily and professionally looked after us at meal times ... it is such a pleasure to go to somewhere that has a "can do" culture. On top of that the chef delivered elegant, visually appetising food, which was cooked with attention to detail and very tasty – my partner, before settling in England, was a classically trained French chef and he was blown away by the standard. Our bedroom was large, well appointed and spotlessly clean with a rolltop bath ... overall the rooms were full of character. If you want a stay in the area Dalston Hall is a must. The price differential between here and a bland, corporate style hotel makes it a “no brainer” decision. If you are lucky enough to stay here, don’t forget to try the delicious, copious afternoon tea. In summary a very big merci to Sam, Sabrina, Max, Nicole and her team for our superb stay.

Christmas afternoon Tea. Place beautiful, roaring fire, delicious food👌. Just one negative really "comfortable chairs needed at the tables", the chairs had tiny hard circular seats with wooden boney spindle backs. Very uncomfortable and spoilt you enjoying the surroundings and gorgeous food. If your not comfortable it matters.

Very good, spotlessly clean , good breakfast,will come again.

Very nice hotel, nice staff, amazing breakfast. Worth noting they only do a breakfast no lunch or evening meal. Drinks are a little pricey but they had my favourite Asahi on draught. Highly reccommend staying.

25.11.23...Had the most amazing day for my daughters wedding.Staff were amazing food was 5 star..rooms were amazing.Just an amazing venue..Thankyou Dalston and all your team.

We were there for a wedding. The staff were fantastic, always helpful, very bubbly. The building is great a bit of history. Now, it's not so positive! We were there for 4 nights, get up the first morning notice there are about 10 flys on the window sill some buzzing around, (old building not to concerned) I cleaned up then reported to reception, gave me fly spray off I went sprayed the bathroom after about 3 hours there was 45 dead flys on the sill and floor, went back to reception, girl come to look, we where offered another room could have had our pick due to all the guests arriving the next day, now the only way this can work is if we let someone else have our foom, we couldn't do that so we stayed, the gave me a hoover to clean up the flys. By now I had started to count them at the end of the stay. There were 339 assorted insects. I went to pay, and they took one night off the bill, I accepted this because I didn't want to make a fuss. There us more but don't want to bore everyone.

Fabulous place, looked after us very well staff are lovely

Fabulous night in the company of Highly suspectuk. Great entertainment event. Perfect location absolutely beautiful venue and lovely food, all of the staff were friendly courteous and helpful. Our room was spotlessly clean and warm, the huge bed was extremely comfortable we are looking forward to our next visit.

Very nice building in a good location, welcoming staff, clean, spacious, big rooms. Minor negative was no food in the evening (out of season, perhaps) but there are good local options and no problem with bringing food back to enjoy with a bar drink.

Staff where absolutely fantastic, couldn't have been nicer people. Fantastic with our 1 year old. Would highly recommend!

Een geweldig betaalbaar mooi hotel in een mooie omgeving. Mooie en Ruime kamers Lekker uitgebreid ontbijt.

Stayed for one night with my wife recently. The staff are absolutely fantastic, breakfast was lovely and the hall itself is amazing to walk round and take in. Left my jacket behind but thanks to julie on reception it has been sent back to me. If I was to stay again I would definatly stay for longer as its so peaceful and well looked after

A beautiful place. House and gardens. I suggest to add some gentle music in the breakfast area always helps. 😀

Such a beautiful location and friendly staff. Our room was no.1 and included a spa bath. So relaxing to just admire the gardens or sit in the beautiful rooms located around this 15th century location

Stunning place. Really welcoming staff. Perfect for a wedding venue, absolutely gorgeous. Room 1 is huge!! Tonnes of space. Big bed. Spa Bath. Great selection of teas and coffees. Hotel is clean. Breakfast is lovely. Even the radiators have ornate detailing. It’s just a beautiful place. Highly recommend for any length of stay. No food apart from Breakfast is served, but the town is 10 minutes drive and a pub is nearby. One thing, sorry, but this place isn’t haunted. Have the best time. We lived our stay.

Fantastic stay! We took full advantage of the jacuzzi bath and comfy four poster bed in our room. Reception and night staff were lovely and welcoming - made us feel very at home. Breakfast was amazing, we left full of pastries and cooked english - lots of options. Even had time for a morning chess match, would recommend!

Best hotel for peace and quiet and super breakfasts.

Good place to stay ,easy to get to, historical venue, good for weddings

Loved the place, no weddings at time of visit, stayed 2 nights, breakfast lovely and plentiful, room quite luxurious and management and staff unfailingly helpful and friendly. Grounds absolutely beautiful.

Lovely hotel, even saw red squirrels in grounds

A really lovely old baronial home set ready for a wedding. Lots of interesting nooks and very atmospheric - has a number of ghosts in residence ... watch out rooms 4 - 6! Rooms are well-appointed with a very comfortable bed, TV and plenty of tea/coffee facilities. There's no restaurant but staff will lend you crockery and cutlery if you want to order in. There's a bar in the evening too. Breakfast was excellent, not only a self-service area but a range of cooked dishes and all very tasty. The staff are lovely. Nice gardens, lots of parking - all bedrooms are upstairs with no lift available.

Ignore the bad reviews, hotel is under new ownership and our stay was 5* throughout. Helpful, welcoming, professional staff. The room was just breathtaking. Such a beautiful space for a mini break (we went when no wedding was on!) And loved the quiet space and architectural beauty of the Hall. There's no noisy bar or restaurant (petfect for us!), but we enjoyed the different spaces to relax in and fabulous gardens.

Enjoyed the hotel but it is unconventional having no restaurant. It is a wedding venue the let's rooms when no weddings are happening. Room wS good but hotel was like the Mary Celeste. I even went to ask if we were the only guests but the hotel was fully booked. Breakfast was good and we enjoyed our stay

What a warm welcome and hospitality from Julie. Beautiful rooms in a beautiful building. Best nights sleep I've had in ages. Breakfast was amazing. Would highly recommend

Such a wonderful surprise. Our room was comfortable and peaceful. Breakfast was fantastic and complimentary. We also had a guided tour of the castle. Such a great stay.

We had our wedding here on the 18th June. Everything was perfect, Gemma and her team did an amazing job. The venue is beautiful, couldn't believe we had the whole place just for our wedding. All of our guests really enjoyed the day, the canapés, wedding breakfast and evening buffet was lovely. Only complaint is thay the day passed by too quickly! If you are looking for a wedding venue don't look any further, you won't find anywhere better.

Really nice hotel, lovely friendly staff. WiFi and phone signal poor

Fantastic hotel and brilliant staff!! 😃😃 Gemma was especially great and made our stay extra special!! It has a homely feel that is encapsulated with stunning views in a beautiful and unique building. I’d unreservedly recommend this venue and will definitely return.

Magnificent! A baronial stronghold first built by my ancestors in the 16th century, and expanded by their heirs through the 17th, Dalston Hall still stands a proud guardian over Northern England's scenic Lakes District. And I'm not talking one of the many stone ruins dotting the landscape throughout the British Isles, Dalston Hall is a living, breathing palace, a tribute to medieval craftsmanship, and all those who have painstakingly and lovingly restored and maintained it through the centuries. Dalston Hall now serves as a luxury hotel (for the lucky few who can book a reservation) and a premium wedding venue offering breathtaking indoor and outdoor accommodations, plus outstanding dining. Walking through the building is like wandering a private museum with paintings adorning every wall, accented by sculptures, master crafted furniture and architectural flourishes throughout. Attention to detail is meticulous. The grounds are equally stunning with centuries old stone walls and archways leading you from one secret garden to the next, and the next, and... The staff was excellent, and charming, particularly Sabrina who treated us to a private tour of the old "family home" and chatted enthusiastically about this "beautiful lady" and her long history. We can't recommend Dalston Hall enough as a top quality, unique place to stay, or as a destination wedding venue. However, be warned: Despite the admonition that no one should look better than the bride on her wedding day, this Grand Dame can compete with the most comely princess.

Had a look around as a wedding supplier. Fantastic venue for weddings with a new management team in place so definitely check them out for your wedding!

Was a lovely location and staff were lovely no one on the reception when we got there or on the day we were leaving the breakfast was lovely and loved room 4 but the WiFi was in and out would have liked a meal there at tea time lovely Hall and grounds xx

Had my daughters wedding here , brilliant day and great staff

Beautiful building and surroundings. Had an amazing sleep and good tasty breakfast

What a fabulous place. I stayed one night. The room was lovely and the staff really nice and helpful. Great breakfast. What’s not to love.

Perfect made very welcome breakfast was amazing staff are very plesent

No food options at night. Breakfast didn't happen. Reception was not manned for the majority of my stay. Room had a wall hot to touch 30+. Had to move bed 3 feet from wall to be more comfortable. Maybe good for weddings and functions, but not a great experience when working away from home. Normally I would eat on site, have a few pints, get up 6.30, have breakfast and go. Serving breakfast between 8 and 9 is a poor show. Included in the price as well.

Great spacious bedroom. Very clean room and large shower. Had an overnight stay and would recommend and definitely use again if back in the area.

Cancelled our stay there 1 week before roughly saying overbooked and a n essage from booking .com they were cancelling for maintenance issues who to believe?

Feels more like a private mansion than a Hotel. Bed and Breakfast is the offering here as they are exclusive Use Venue Primarily I beleive.

Excellent venue, friendly staff and stunning location

Beautiful venue amazing photo opertunities

I was there for a wedding . My room was lovely. Not many of us staying everyone was helpful & friendly. My only fault was only a 30 minute window for breakfast. With a £330 cost for 2 days b&b l thought this strange.

A beautiful hotel, immaculate clean, and they didn't forget about anything for my daughters big day ❤️ 💙 it was amazing and very beautiful ❤️💙💖

We got married at Dalston Hall last Saturday. Everything about the venue is beautiful. We honestly had the best day. The staff were helpful and polite. Leah was fabulous and helped me when I was a bit nervous. Our guests all commented on how stunning Dalston Hall is, the Marquee is just perfect. The food and customer service was outstanding. Thank you Dalston Hall for an amazing wedding day. We will definitely be back for a visit in the future. Kerry and Damien Hunter

We attended a wedding yesterday which was absolutely beautiful. Such an amazing venue. The ceremony was lovely, the marquee was amazing and the staff were really lovely. The buffet served with amazing, delicious pulled pork baps which were so succulent and tender, stuffing, sauces, homemade crunchy coleslaw and a gorgeous cucumber salad. We even had crackling to munch on! The only minus was the pasta salad which was over cooked, flavourless and really quite claggy, really stuck in your throat as you were eating it.. I think abit is still there now! We didn’t let that spoil our day though! Lovely wedding, thank you so much.

Great wedding venue the weather was fantastic so ceremony outside great food and staff where fantastic,they have a portable ramp for wheelchairs ♿

Beautiful hotel. We loved absolutely everything about this hotel.

Went for wedding reception great night good food great staff too

Dreadful … like Fawlty Towers … but not funny! A beautiful historic hotel and grounds, but totally ruined by the worst service and attitude ever. They closed and locked the bar over an hour before they promised … and just walked out leaving us sitting (thirsty) in a dreary waiting room. There are no. ImI bars and the rooms are not serviced daily. The agency staff try very hard under difficult circumstances, but the owner and managers do not care! Such a shame … do not visit under any circumstances!

Had our wedding here on Saturday and I literally can not find a fault. Service was impeccable, Owner was an absolute pleasure to meet. The venue - WOW Everything I had every dreamed of. One of the girls even had to help me undo my dress as my husband had already passed out. Fabulous from start to finish, can't thank you all enough Lots of love Simone & Alex xx

Always a pleasure to visit the hotel owner and staff most welcoming

went to a wedding poor service not much choice of Beer they removed some As it was out of date they did not know have were Staying for breakfast in the morning poorly organised

If you like history, this charming place is for you. It felt like staying in one of the National Trust mansions and we loved everything: the beautiful classical interior, the quietness of the place, the warm room, the modern bathroom, beautiful collection of paintings, good breakfast in the morning, deer rambling in the field, rabbits and owl hooting gently at night.

Beautiful hotel set just outside Carlisle. Great base for exploring the surrounding area. Only downside was no meals except breakfast available. Rooms were spotlessly clean and luxurious.

Good location but I imagine a morgue has more atmosphere. I asked for a later dinner and was told the kitchen closed at 7pm and then asked for a early breakfast but was told there was no way breakfast could be ready before 8am. Completely inflexible!

After reading some of the reviews on here we almost had second thoughts about booking this hotel. I'm so glad we stuck with it! Lovely location, Beautiful building and grounds. Friendly warm welcome by the owner, who is a down to earth straight talking bloke. What else could you ask for? Food was really nice and prompt service. ALL staff are polite and well mannered. I spent ages looking for the rude one's couldn't find them anywhere. If you want a nice, peaceful, chilled out break with down to earth people, nice room's and great value for money then this is definitely the place. ignore the bad reviews! Dalston Hall is a real hidden gem, we will look forward to returning in the near future.

Excellent one night stay. The breakfast was superb! One star off because the plumbing was very noisy in room 4.

Horrible place. I stayed for business and they purposely didn't tell me any bar prices for drinks. They then charged my card extra after I left and when I complained they said I'd agreed. This was obviously nonsense. I got my credit card to dispute the claim and got my money back. Never ever going back to this scamming haunted hulk hotel.

Thoroughly enjoyed my one night stay. Beautiful building inside and out and gardens, fantastic character and history. So far removed from a boring Travelodge or Premier Inn and decent value for money. Staff were lovely even if the hotel was a bit quiet, happy with my room and breakfast. Would definitely stay again, real historical gem. If only the walls could talk.

Bad hotel, the other negative reviews described exactly our experience. Shame we didn't read these reviews beforehand. Bad value for money. Very few staff and all sullen and rude. Advertises “fine dining” but has no restaurant. Bar food only, limited choice & bland. Toilets in public area locked, the list goes on… Website description did not match what was delivered. Tried to complain but owner was not interested so we checked out. Avoid; maybe OK as a venue for conferences/weddings, but certainly not a hotel.

Well what a stay! 10/10 ! Lovely owner! So peaceful. Didn’t see any spooks.

On a cold and rainy day we parked in the car park and a short walk led into a warm and welcoming reception hall where we were met by a charming and delightful young lady who gave us- choice of where to sit to partake in our afternoon tea. Suitably ensconced in the warm bar area ( where we first met some twenty odd years ago) we were served a very tasty and well presented choice of great quality sandwiches, scones and cakes. Unlike crowded tea shops we were able to take our time and enjoy the location, walk round the great hall and the grounds outside. All in all, we both agreed, a perfect afternoon.

Really nice hotel with friendly staff. It really is as good as it looks in the photos. Relaxed atmosphere, highly recommended!!

Revisited for our Ruby wedding anniversary. Happy memories. Pity evening meals were no longer available.

We had a very enjoyable stay here over 2 nights mid week. Very peaceful and quiet, charming rooms (ours was in the tower!), tasty breakfast, friendly staff. WiFi not great but that’s ok if you want to relax! Nice bar too and pool table.

Attended my nephew wedding here yesterday, to find out that the hotel had no electric, unfortunately that was out of the hotel's control. Was told they were looking at 5o'clock for the electric to be back on, No access to the basic facilities in this time or any refreshments were going to be provided even after numerous people asking and trying, mainly due to having children in attendance on a hot day. Trying to find the wedding organiser to ask about what was happening and any possible solutions to the situation, she was no where to be seen even after numerous occasions throughout the day! Eventually spoke to her and the other staff to be met with rude and even aggressive behaviour from senior staff, screaming and very confronting when I am just trying to resolve my son and daughter in laws most special day!!!! Quick taking the money but not interested in helping or organise a back up plan when it all goes wrong! For a professional venue surely this isn't the first time a power cut has happened??!!! Their solution at one point was come back tomorrow for the reception, if not go home!!!!! How do they even think that was even a good outcome!!! No access to rooms for the guests staying there! Just literally no effort or communication what so ever!!! All done behind closed doors..... literally as on numerous checks doors were locked!!! Men were happily advised to Wee outside in the bushes, women reluctantly allowed in after pestering!!! No bar open as the more we drank, the more we would need access to the toilets!! Nobody even came out to speak to my son the Groom to fill him in on what's happening!! No access for them to get everything that was already supplied there and what they had already paid for themselves i.e. decorations, cake etc. No offer of taking food already prepared to the new venue FAMILY sorted out last minute themselves. If they have any grace in yesterday's fiasco they would give the bride and groom a full refund plus a very grovelling apology for ruining their most special day!! Dalston Hall Hotel

Disgusting service especially from Charlotte , absolutely appauling rude abrupt ruined Sophie and cammys wedding day, yes it isn’t their fault the power went off, but the way it was handled was disgusting, no customer service skills at all from Charlotte and her sister, so unhelpful, told us we couldn’t stay in the rooms as no power and we travelled from Yorkshire, did nothing to help all the guest find alternative accommodation, then didn’t even let us know the power back on, absolutely disgusting, no words can describe how bad it was,

Attended a wedding yesterday, there was a local powercut which understandably was out of your control. You did absolutely nothing to find a new venue, food or transportation there and showed no remorse. Have a heart next time!

Beautiful location fabulous and friendly staff

Lovely hotel with the most amazing gardens. Had a quiet night's sleep and enjoyable breakfast. Thank you.

Beautiful building and surroundings, very picturesque...attended a wedding which was perfect but the facility was a little over the top with covid regulations even disallowing the groom to go alone to drop his table decorations the previous evening of just a couple of plastic bags. Unopened bottles of wine were removed from the tables after I went outside for a few minutes with the wedding party and upon return to collect the wine, staff were clearing tables and denied having removed them 😡

Second time here, we chose the same room as we loved it the first time. Ordered a platter and it was fab .. well presented and loads of food for two. Will definitely recommend and come back again.

We spent 5 nights at this campsite and loved every minute. Due to faulty breaks on our campervan we had to cancel our initial booking at very short notice but were welcomed when we turned up unannounced a day later. We ended up staying 5 nights instead of 1. The owners are extremely friendly and helpful, the facilities are clean, although due to Covid, the showers are currently closed. The site is very dog friendly and has an incredible dog walk around the golf course and adjacent fields. You can walk for miles, seeing owls, buzzards and red deer (if you're lucky!). The site is ideally located for exploring Carlisle, the local area, the Lake District, the Solway Coast, and even the Pennines. We will be back!

Very beautiful place. I enjoyed my weekend there a lot