Daddy’s Dim Sum in Birmingham

Fake queues. Tables were available but customers must wait in the queue.

Terrible experience had a table booked for a friends 40th paid £70 deposit, even took a phone call to confirm the week before to confirm we were all coming , arrived at the venue for it to be closed no answer no response no refund and 7 of us stranded in Birmingham after travelling . Very poor service & handling given them a weeks grace hoping for a response and refund but still nothing, we were not the only ones waiting at the venue others were too AVOID AT ALL COST!!!

Hygiene Rated 0: Ten Ichi at Arcadian Centre, Unit A1/A3, Hurst Street, Birmingham; rated on December 18 2023

The staff were lovely, but the poor cleanliness completely put me off. First, I took a plate off the conveorbelt, only for a server to walk past and take it away as it was too old to be eaten and had misted up. I did get complimentary prawn crackers as a result. I was given chopsticks with chunks of leftover food on them, then when I asked for a spoon instead, it came in the same condition. On top of that, when my meal arrived, the server, who again was lovely, was holding the bowl in a way that meant their thumb was actually in the food. After that, I couldn’t bring myself to eat more than a few bites—I just couldn’t trust the hygiene and felt a bit unwell. A really disappointing experience, despite the friendly service. Ended up wishing I'd gone elsewhere in the station.

Came for dinner on a Friday night and got the spicy tonkotsu with chicken. Food was perfect and the place is really nice. Would definitely come back!