Cutter & Squidge in City of London, Westminster

Not worth the amount of money I paid for it personally. The choco caramel cake did not have caramel and was mediocre at best. At least it looked small and cute but that's it and I'm just being honest here. I resonate with the low star reviews now that I've experienced it myself.

I recently ordered the Passionfruit Pistachio cake from Cutter & Squidge, for a birthday unfortunately, the experience did not live up to expectations. The delivery arrived later than the promised time, which was disappointing, especially when planning for a special occasion. As for the cake itself, while I was excited to try the unique flavor combination, it fell short. The balance of passionfruit and pistachio didn’t quite hit the mark, leaving the overall taste less enjoyable than anticipated. Given the reputation of Cutter & Squidge, I had high hopes, but this particular order didn’t meet the standard. I hope they improve both their delivery service and the consistency of their products in the

Everything I’ve ever had here (and I’ve worked my way through a lot) has been absolutely delicious. The biskies are my favourite but it’s all amazing! The staff are always so friendly and helpful in person in the cafe and online. I had a problem with a gift card and the lady in the cafe was super helpful, and online I had a resolution to my query within the hour! Highly recommend lovely Cutter & Squidge

I have just been on a waiting queue on their phone for 31 minutes. Starting as seventh in a queue. Only to find when it came to my turn being cut off. This along with the fact I have paid a delivery charge of £8.95 for a service to deliver between 8 am and 12 noon only to find that it won’t be delivered to much later. When you don’t deliver what you advertise and don’t have the decency to answer your customers queries online or by phone this is unacceptable service. I should be getting a refund for postage and I only hope the goods I’ve purchased are of a good quality.

The service was excellent—very responsive via email and Chris was super helpful even when I had a lot of requests!

Excellent food and excellent service. Hidden gem in SoHo.

I ordered one of the Billionaire Easter Eggs - it's nice, but very difficult to eat due to the sticky ganache, caramel etc; would not recommend eating it without a fork or spoon! I think it was a bit too sweet & didn't need as much ganache as what's in there.

Found scones very dry and no fruit in them.

Overpriced iced coffee, even for London. Not very tasty.

I paid extra to get the delivery day before my birthday but the delivery couldn’t even make it before the time they set as arrival “Arriving between 9-1” is a LARGE gap. And there wasn’t even a proper tracking service, just said “order on way” didn’t show the location of the driver or anything. I called the driver he was nice, and it’s not his fault. But it needs to be a bit more considered, I paid more for the shipping to be on time and it wasn’t. Wasted my entire day waiting around for the order and it didn’t even come till after the estimated arrival I recommend you work on the delivery service to see the location of driver at all times even if it isn’t your order, if you’re on the list it would help to know when and where on the list you are. As well make more clear time, I don’t have time to wait around for a delivery that’s anytime between 9-1 and then have it change at 12:30 to being 4-6 delivery, it’s extreme to wait that long with the extra pay for quick delivery. It tasted alright, but once my delivery got to me the ice was fully melted anyway…

This place is a gem. The cakes are amazing the service fast and the atmosphere is super cute

Dropped in here to grab some Vegan scones as it’s the only place I could find. I have to say, £7.95 for two tiny dry scones (even after we took the reheating advice) and a pot of jam to takeaway is a joke, and don’t give me “it’s because it’s in Soho” nonsense. Someone’s on the fiddle and I’m not sure if it’s Cutter or Squidge or both! We won’t be back. Food - 3/10 Service - 7/10 Location - is Soho so meh!

Cake is not delicious at all. It’s dry and dense (hard as a brick), the cream is just sweet and there’s no depth to flavors at all (we got the lemon blueberry one but barely got any taste of lemon or blueberry). Felt a little scam by instagram, will not be returning. There are actual places with pretty AND good tasting cakes. this is not it. its also really expensive especially for dine in so skip it.

Tried the mini cupcakes from Cutter & Squidge and was extremely disappointed. They were not tasty, too hard, and honestly very underwhelming. On top of that, they were ridiculously expensive for what they were. I would much rather buy cupcakes from Tesco — they taste better and cost way less. Overall, a very bad experience. Definitely not worth the money.

Llegó como se esperaba y muy bien encajonado para evitar daños. En cuanto al contenido. Mayor porción de mermelada y chutney de lo esperado. Los molinetes de pesto eran de diferentes tamaños muy pálidos, parecían rotos, pero sabían bien. Los bollos de queso no sabían a queso y la masa había sido sobrecargada haciéndolos muy pesados. La frambuesa y el chocolate blanco parecían grises ya que la frambuesa se había mezclado tanto, sabía bien, pero de nuevo la masa estaba demasiado trabajada, muy pesada. Pasteles de miel de lavanda, esponja esponjosa pero tanto glaseado blanco que no había forma de saborear miel. En resumen decepcionante ya que he tenido mejores bollos de Waitrose, M&S y Sainsburys.

Really disappointed in the quality, taste and service. Ordered Easter Gift. The taste wasn't great, packaging poor and not great value for money. Pretty disappointed.

I've been trying to order from out of country and it wasn't delivered. They only seem to reply to emails once a day aswell so that obviously doesn't help. They gave me a voucher but trying to reorder has been a hassle aswell . Just tired of dealing with them . Better go with Amazon and save the hassle. Cake might be good though I wouldn't know

I came to this pastry shop by chance because I was looking for a place to eat a little something and from the outside this place seemed very nice. I ate their cake as well as a drink and frankly it was excellent. The service is also impeccable. I recommend 100% and on top of that the cakes are vegan!

SEOd over local businesses saying they’re based somewhere other than London. Damaging local businesses ability to get business.

Ordered a 2 tier wedding cake which was absolutely delicious! All our guests commented on how beautiful and moist the cake was. Would definitely recommend.

Bought a box of nut free brownies from Cutter & Squidge. They were delicious ⭐⭐⭐

Ordered the raspberry elderflower cake. First time customer. Cake was dense and dry, a lot of sweet filling and icing. Tasted only if sugar. Could barely taste any elder flower. Horrible cake. Taked like a bad quality costco cake that youd get as a kid at friends birthdah parties. Took a risk, never again. Avoid.

Appreciate how quickly Chris came back to me as I had placed my order but ran into some difficulty with a payment option. The option to have nut free options is great as we have to avoid allergy issues when sending a package to our colleagues in a food manufacturing site. Thank you Anne

I ordered a 24 bite size brownie tray for my Sons birthday and had mistakenly put the wrong address emailed and had a rapid response from Chris who amended the delivery address straight away. Unfortunately we didn’t get the greatest delivery from DPD and my son’s brownie tray was stolen. I emailed Chris to make them aware not expecting a replacement and Mihnea rectified this right away and sent a replacement the very next day to my home address again the customer service we received was outstanding. The brownies were very well packaged and tasted as though they were just baked, very tasty and will definitely be ordering again.

Vending machine quality product. Ordered the mini bouquet cupcakes for mothers day, all three different "flavours" taste exactly the same with no difference in filling, and the chocolate is extremely cheap quality (rancid). Really dissapointing as i like to support smaller companies, but the price for such a mass produced product is cheeky and greedy to say the least. One star is for the packaging which probably cost more to produce than the cakes.

I am very disappointed with Cutter&Squidge as we ordered a birthday cake. My wife was waiting at home for the delivery, and they simply left our cake with the rubbish bins upside down under the sunshine. Cake was all messed up inside and not proper for consume after staying under the sun. We called Cutter&Squidge to complain about it and after two times trying to be attended and 17 minutes awaiting on the phone someone came up gave apologies and offered a discount voucher for the next time!! This place use to be a good place but we can see its no longer a quality place to order cakes. No I would not order again, it was a awful experience. Really poor customer service.

I've come across Cutter and Squidge fairly recently, and they've always been so good in regard to the quality of products, speedy delivery (uses dpd when I order), and customer service is excellent. Whoever ive ordered these sweet treats for have always been really happy with what they've got, flavour, texture and even the packaging are so well thought through. I spoke to Gaby today regarding amending the delivery date for a couple of orders, and she was very prompt, clear, and pleasant to speak to. My go-to sweet treat delivery service for special occasions

Ordered a hamper for family friends for Eid. It was packaged beautifully and they were very impressed with the contents. Would highly recommend.

We are super C&S fans here. Fate has it that I accidentally discovered them through a Google search, and it's been a scrumptious journey since then. From order to delivery, the focus is what's easiest for the customer, dates, shipping, ordering, post-order modification (thanks Gaby!) - just so much easier! It's a hit with the kids and not so surprisingly have heard praises from gifted recipients. I personally love the brownies. It's a must venue for our occasions and celebrations.

Huge thank you to Chris in customer services for rearranging a delivery for me so my mum will have a fresh cream tea when she’s back from being away! Fantastic customer care 🙌

Cutter & Squidge never disappoints! They have treats for every occasion and dietary requirement, and we often use them for delivery to our office. Their customer service is great and Chris, in particular, has been very helpful!

Excellent customer service Brilliant brownies taste Much appreciated Thank You

Brilliant and very tasty brownies! I was also assisted by Gaby Kiwi with an online order I had, phenomenal customer service! Thank you Gaby :)

I was disappointed. I ordered over 5 of the brownie boxes and noticed only one card/note was inside. It’s wrong to assume that the message on the card/note is going to one place. I expected better and hoped for 5 card/notes (one each per box ordered).

Ordered the pistachio passion fruit cake. It’s a very weird mix of flavours that don’t go together at all. Tastes awful. Would never order from here again

Chris from customer support was extremely helpful and efficient. I had to change my delivery date and he was quick to reply to my emails and solve my issue.

Second time of ordering online. If you want top quality as well as a great range to choose from, look no further than Cutter & Squidge. In addition, a small overcharge was quickly and courteously corrected by Mihnea in Customer Support. Great to see and highly recommended.

My go to for gifting! I received my first Cutter and Squidge box a year ago and the rest is history, everyone i know (friends and clients) gets one for special occasions and just as thankyous or pick me ups. I had an issue with a missing box recently and the team (shoutout to Chris!) sorted it and sent a replacement in literally minutes. 1000% recommend!

Great business and really good customer service by Chris!

I was having trouble with sorting out my cake delivery and Chris and the team were so helpful in getting it sorted. I look forward to receiving the cake at Easter!

This is a review referring to cake delivery. The products were disappointing to say the least, the cakes were dry and visibly not fresh and the presentation poor. However, don’t fret, this company has a “happiness guarantee” policy. Meaning that if you’re unhappy with the products no they don’t refund you, but they give you a gift card so that you can buy more of the products that you initially found unsatisfactory. I guess the “happiness guarantee” is for the company and not the customer. I would laugh if it was funny but it’s actually pitiful.

I'm extremely disappointed with the service I received from Cutter & Squidge. I placed an order for a cake for my boss's sister birthday, but it was cancelled without my knowledge due to a "medium fraud risk assessment". The cancellation email was sent to my junk mail, and I didn't find out about it until it was too late. The lack of communication and customer care is appalling. I would not recommend Cutter & Squidge to anyone. Their security measures are overly aggressive, and their customer service is non-existent.

Best brownies town! They made my wedding events special, the packaging added a personal touch. Ordering more for another event to make everyone happy. Family and friends loved them. Great treat for Ramadan, Eid and all other occasions. Thanks Gaby for your prompt response.

Had a beautiful and delicious cake delivered from here. Would have been perfect except the delivery driver messed up the cake. Thanks to Gaby for being so helpful over emails!

Just started using their website to send treats to my family...love the different baked goods they produce. All well packaged and surely are delicious (I've not had a chance to try them but will soon no doubt!) And thanks to Gaby for helping me out with my enquiry...so swift and helpful. Much appreciated. Looking forward to my next order...as will the lucky recipient!

Excellent service from Gaby when I messed up my order. Will definitely use this company again and would recommend. Also the food is delicious.

Excellent and prompt customer service. Gaby was really very proactive and responsive in amending and updating my order details. Highly recommend.

There was a small issue with my delivery and Gaby was great at immediately resolving it! Love Cutter and Squidge, and very impressed they cater to the halal market with variety rather than one off.

Compré una torta de precio muy caro más entrega costosa. . . Llegó siendo llevado de lado por el DPD Esparcimiento seco y miserable de fresas por encima... agrietándose sobre el glaseado... pobre... Un montón de otros productores que hacen un mejor trabajo... estarán comprando en otros lugares en el futuro.

I spent £40 on a passion fruit and pistachio cake. Given the price I would expect something quite special, but unfortunately it was quite industrial tasting, with way too much sugar. It’s definitely beautiful to look at but tastes like something from a supermarket for under £10. Also the candles supplied were snapped. Very disappointing as was for a special occasion.

I placed an order and realised afterwards that the date would not work for the recipient, I got in touch with customer service and Mihnea organised the delivery change straight away so I got peace of mind that it was resolved.

The vegan chocolate fudge cake was delivered on time in perfect condition and was delicious!

The cakes here are good but the phone call I just had with someone called Chris Brownie left a lot to be desired. Apparently he is the only person available to help. I wanted to preorder a cake for collection which my family has done a number of times. He refused. I asked if I could collect the cake from the store, selecting the store as the delivery address but all he kept saying was no. He refused to check with his manager and had an extremely rude tone. Really disappointing as a shame that this person is working in customer service and is letting the business down.

Another day another unsolicited email from these data-harvesting cowboys. What do you have to do to liberate yourself from these inbox-filling cretins?

I am so sad to give this review as I ordered a cake for my friend's birthday. I ordered ( passionfruit and pistachio) to her home as surprise before 2 weeks.the delivery was good. Unfortunately the cake was not good, it was so dry and overpriced.. Really not worth money it was between £40-50 overall . I would rate below 5. Really destroyed the bday mood.Order no: CS1036011

I didn't like it very much, and the dessert didn't appeal to me either. Its aura is nice, but I won't come back again. I give it 3 stars for the sake of its coffee.

Cake was good but awful service from the staff unfortunately.

We start with the service and the staff are very friendly and very nice I thank them for their excellent service, service and hospitality The coffee is amazing And cake And the scones are delicious 🤤

Biscuits a little hard Passing through the center, I decide with a friend to come and have breakfast here. He takes scones but I take 3 biskies, one salted caramel with a marshmallow inside, the other always with marshmallow but classic with chocolate and the other the billionaire, with biscuit inside. Of the 3 I preferred the biscuit one but I didn't like all 3 very much because they had a hard biscuit and didn't have exciting flavours.

Great Quality Birthday 🎂 Cakes.

The packaging was great, prosecco was nice, popcorn was alright. Everything except the cake was good. The cake itself was so dry it was breaking apart at the touch of a knife. It seemed like it was at least a couple of weeks old. Won't be able to recommend.

Lovely lady serving. Cake was a bit better than OK. Prosecco cocktails and deluxe coffee / milkshake also available.

El repartidor acaba de tirar la caja en nuestra puerta y se fue Supuse que el mensaje de cumpleaños estaría escrito en el pastel. Le escribo para expresar mi profunda decepción con el pastel que pedí para el cumpleaños de mi hijo. La esponja Victoria estaba tan seca y densa que no era comestible, y francamente, no volveré a pedirte. Es especialmente desalentador porque esperaba que el cumpleaños de mi hijo fuera especial, pero se sorprendió por la mala calidad del pastel. La esponja Victoria es su favorita, sin embargo, lo que recibí no tenía sabor al pastel que esperaba. La experiencia fue frustrante, y honestamente siento que podría haber comprado un pastel mejor en una tienda como Marks y Spencer. Esta situación fue increíblemente decepcionante, y quería compartir mis comentarios con la esperanza de que se puedan hacer mejoras. Saludos amables

ordered a cake on a friday for sunday delivery - all arrived exactly on time - no drama no fuss and . . . WOWZERS - what a tasty cake it was :-) thanks! - UPDATE - we are now on our second :-)

I’ve been eyeing up the Pistachio & Passionfruit cake for a while & so for husband’s birthday I ordered it as we are huge fans of these flavours!I’m not a fan of ordering cakes for delivery as we all know it can go either way!I bake a lot at home too and are foodies so wasn’t sure what to expect from cutter & squidge as a first time order.Well we dug into the cake yesterday and I’ve got to say it is gorgeous! The flavours are absolutely divine & the textures work so well together! The cake sponge was not too dry or too moist it was just perfect! It arrived on the selected delivery date. Will buy again thank you!

Simply the best spot in London for delicious cakes. They use a Swiss meringue buttercream for the frosting that is the perfect counterpoint to the moist cake. I had a slice of their carrot, date, passionfruit cake today and I hope they keep it in rotation. The combination of the tangy passionfruit filling and the cake is heaven.

Ordered last minute as a valentine gift and we’re here by midday the next day. They arrived still very fresh with help of the mini ice pack they put With them. They brownies and mini cakes were very nice along with the price and how quickly they arrived I highly recommend and will definitely be using them again in the very near future.

Went here for my sister's birthday and were really happy with everything. The nice girls on shift spontaneously put a little candle on her cake and sang a little birthday song. Tea is included in the afternoon tea and can be refilled which was a great plus for us. The bread of the sandwiches was a little dry but they tasted great nonetheless. All in all it was a great experience and the girls were so nice. 💕 However, keep in mind that the afternoon tea is quite a lot of food, but taking the rest home with us (some of the absolutely delicious and still warm (!) scones) was no problem. Would definitely recommend.

Dårlig service fra vi trådte ind i butikken. Havde bestilt bord og havde glædet os til afternoon tea - kagerne var tørre og noget man selv kunne have lavet bedre. Sandwich kedelige fyldt med revet ost og underlig konsistens. Billig og halvdårlig syltetøj til scones. Koldt og tomt sted. Eneste lille plus var de lune scones - selv teen var kedelig. Kæmpe øv og alt alt for dyrt! 550 kr. for… ingenting!

The lady serving was really nice hence the 2 star! Was excited to try cutter and Squidge and took a friend for cake and tea! We had 3 slices in total. Cake was so dry and did not taste of anything but sugar. So so disappointing and a waste of money considering there are so many nice cake shops and bakeries in soho and surrounding areas.

⭐️⭐️⭐️⭐️⭐️ Our team at Cross Productions recently ordered the Mixed Mini Brownie Box from Cutter and Squidge, and it was an absolute hit! The amazing mixed selection of brownies was a lovely treat for the office. Inexpensive, convenient, and absolutely delicious! My particular favourite was the salted caramel—I’m a fiend for anything sweet and salty. I highly recommend their products. I’ll definitely be reordering for birthdays, anniversaries, and other celebrations.

I left a review last week in reference to the disappointing quality of an afternoon tea I ordered online for my Grandma's 92nd Birthday A I was asked to email Jessica and messaged her on Wednesday last week - I followed up again on Saturday and have still not had any response - terrible customer service!

The best place to buy vegan cake! And also I am so happy that it delivered on time. Thank you so much! I’d love to order here again.

Se ordenó que se entregara un pastel para el cumpleaños de mis esposos, no se recibió seguimiento el día de la entrega, así que llamé a servicio al cliente y hablé con el mismo tipo dos veces que era la persona más inútil en un rol de servicio al cliente con el que he hablado - no podía decirme dónde estaba el pastel o si de hecho un pastel se entregaba hoy o no, y realmente no estaba preocupado de ninguna manera. Me dijeron que esperara el resto del día (9 horas) con la esperanza de que llegara, momento en el que sería demasiado tarde para salir y comprar otra tarta ya que su cumpleaños es mañana. Si no llegaba el pastel me ofrecían un reemplazo a finales de semana o vales. Aparentemente no había nadie en la administración disponible que pudiera hablar conmigo. Al final pedí un reembolso inmediato que me permitiera ir a otro lugar en esta etapa tardía. Definitivamente no volveré a pedir a esta empresa de nuevo y si necesita seguridad de un pastel para una ocasión especial, hay un montón de buenas empresas confiables por ahí!

How annoying are customers that ask for something different after you just received your order? Best service with a sweet, nice and relaxed girls team! Thank you girls, it looks like you know what you are doing.

Pedí un pastel y una caja de golosinas para una ocasión. Los productos recibidos se hicieron hace un mes y tenían una fecha de vencimiento pasada. Espantosa experiencia con su servicio al cliente — la persona insiste en que los productos vencidos son buenos para el consumo, ya que podría haber un error en la fecha de vencimiento; se niega a devolver y reembolsar, afirma que la expiración real es en realidad 2 días después de la entrega (! ). Obviamente tenía que tirar la caja. Perdió dinero en este pedido caro y no lo recomiendo.

BE WARNED OF THEIR ONLINE CAKE AND TREATS DELIVERY SERVICE: Ordered a cake and a box of treats for an occasion. Products received made a month back and has had a passed expiration date. Appalling experience when I reached out to their customer service regarding this— the person insisted that the expired products are good for consumption as there could be a typo on the expiration date and refused to return and refund.

A delish find in the SOHO neighborhood of London. The window display pulled us in. The multi level cakes, hot scones and fudge. And of course Tea. The staff couldn’t have been nicer, even gave us sweets to try. Every choice is a good one.

I dont understand why you have a phone number advertised if you dont pick the phone. Called them 5 times over the day and no answer!

Really nice little cafe in soho. I had the squide cake. Slices are huge and one was enough for two of us. It’s hard to find a nice slice of cake in London so was really pleased with this one. Loved having tea served in a pot also (and not a disposable cup like so many places!) Staff were so so friendly and really looked after us. Would recommend

Nice cake, not overly sweet just right

Firstly the baker clearly knows what they are doing, a good tasting and nice looking Victoria sponge. Sadly the person looking after the customer, when the online order fails was not blessed by the buttercream gods. Having ordered a cake on December 27, paying the extra for a Jan 16 before Noon delivery, come 3pm, when the birthday cake was to be cut, we looked at our plates in a state of sorror. Mistakes happen but saying "have another cake on us" rather misses the point. A birthday cake is traditionally eaten in the first instance on the day of celebration. The cake arrived the next day, the balloons were down and we were out, it sat there waiting for the birthday boy age 88 - it was a sad sight. Our polite requests for a refund were ignored twice, they clearly didn't want to proceed with a refund! If you enjoy cake and it is your birthday, walk in and have a slice. Don't expect empathy or professionalism if you order online and it fails to arrive.

We had such a great experience for afternoon tea. I accidentally booked for the wrong date and showed up a day late for our teatime. The staff couldn’t have been more acccommodating. Additionally, the afternoon tea serving was so generous. And delicious. Highly recommend for its food, service, and welcoming (and not pretentious) atmosphere.

Sad staff who clearly don't want to be there, rip off prices for the cake, which was dry (not sure when it was baked). I rather go to L'Eto. Total waste of money.

The brownies I bought for my lovely sister’s 40th were absolutely delicious and beautifully made. Will definitely be buying with you guys again. Thank you!

The vegan lemon and blueberry cheesecake was terrible. No flavour whatsoever and a terrible greasy filling and frosting. Definitely not recommended especially if you’re buying the whole cake like I did. Terrible.

Haven’t been to the actual bakery, but I ordered a dairy free chocolate cake for my wife for her birthday and it was amazing! Great quality, well packaged for a smooth damage free delivery. A+. Will use again.

Ordered the cake to deliver the cake never arrived. Customer service booked another one to replace it and it never arrived. Failed second time. Imagined if this was for someone’s birthday. Dont offer service if it can’t be done properly. Very disappointed and wouldnt use the deliver service again

Agreed a nominated delivery day for my wife's birthday. Failed to arrive and have had no communication from the company despite multiple attempts at contact.

Very kind staff,good coffee,cake was perfect Top service 🇬🇷🙏

Good quality, super friendly and kind staff

They should rearrange their system inside. Tiny entrance with slow service, impossible to wait there and let others pass at the same time. Idiotic service system

Do not purchase. Their website crashed whilst trying to place an order for brownies for a sick friend, two orders ended up coming to myself and the recipient and they would not refund for their mistake, saying I should have noticed two order numbers (with one digit out when I was expecting only one) plus one went into my junk folder. Shoddy and basically spend £50 on 24 brownies, ridiculous

So I'm not going to be nice but it really wasn't good. First thing, Harry Potter tea time no longer exists. We had a classic tea time. Already absolutely no one in the café at the start of the afternoon And the tea time was just bad Everything is prepared in advance the day before I imagine and stored in a fridge. Then taken out just before serving it at the table The bread for the small sandwiches was hard. There was a yellowish layer on top of the cream for the scones In short, we felt that the food had not yet warmed up to room temperature and therefore had no flavor. And the pastries are just sugar and not very fresh (stayed under the bell jars too long?)

Went there today with family and the service was absolutely awful. The large woman with her tied short hair really should learn customer service skills and manners. She did not know how to resolve an issue that she caused and blamed my family member. The cake tasted stale, only had it on her recommendation and the tea and coffee was so watered down, should of just ordered tap water instead. Asked to speak with the manager but she said she's the store manager, got her name 'Eillyne' I will email her manager regarding this issue. Unsatisfactory service, smelt like cigarettes with a bad attitude. Very foul mouth. Will spread the word and make sure this place has no business with everyone we know.

I bought a Lemon Drizzle Birthday cake from Cutter & Squidge and it was so delicious and beautifully presented and delivered with care. Recommend and will use in the future. Thank you

Had that worst experience ever... went with my family and it was horrible, bloody slow service or what pluse the food wasn'tall that... sorry to say this but Eillyne is the worst manager. This place needs a better manager to manage it properly

This is one of those Instagram-friendly cafes serving pretty cakes and cute walls (although in my humble opinion they're a little outdated by now). We popped by for a quick pit stop while walking around the Soho area to have a couple slices of cakes, and left shortly after. Cakes were alright, but service was almost non-existent; almost borderline feeling like we were not welcome in the shop.

Don’t order a cake from Cutter & Squidge if you need it for a special occasion for delivery on a specific day. Despite paying for early delivery the cake didn’t arrive and still hasn’t 2 days on. This isn’t my first experience of this. One cake I ordered arrived in the evening after the event and the cakes for my sons 18th also never arrived. I thought it was a one off issue with delivery but clearly not! C&S need to review the delivery company they are using! Not good considering I ordered for special occasions and have been let down now 3 times so never again will I be ordering!

Ordered a cake for delivery to a birthday and paid extra for a specific slot. No delivery received - AT ALL. I was refunded, but wasted a whole day waiting on top of not having a cake at all for the party. No customer service warning us it might not arrive and we should therefore at least look elsewhere. Given the time sensitive nature of the business it was a complete failure.