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OpinionsNoteTripAdvisor84.1

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3 adult friends went for 30th birthday VIP afternoon treat. Saw predominantly good reviews online beforehand, but should have listened to all reviews! Not much is explained about the experience on the C+S website so we were left to find out on the day... You're made to wait in the busy cafe 15 mins before start time. 14 people are hearded down the stairs into a basement room past all the stock ingredients for the cafe. Not magical at all. We were given cloaks to wear and cheap looking wands were available on broken hooks hanging off the walls. Music playing was from a Spotify fee account which is disappointing when you're left in a room full of strangers eating tea without magic or mystery and Spotify ads being served over the speakers. We were a group of 3 and while they say on the FAQ page that you are sat as close to each other as possible, on tables of two, it also says you won't be sat on the opposite side of the room. I was sat on a table with a stranger on a different row on the opposite side of the room which was really sad. The welcome potion was coloured water - Can't believe we paid for that! The Hubble Bubble cauldron drink we didn't experience at all! Refund due? The selection of sandwiches were poor quality considering the upstairs cafe gets decent ratings. And the one 'surprise' which we were lead to believe was worth the wait at the end (clearly an addition following everyone's poor reviews here + people leaving half way through) was a spoonful of ice cream with some crumbled biscuit. No candy floss for vegans apparently. The herbal tea of choice was meant to be bottomless, but this wasn't told to us at all! I noticed afterwards. Again, refund due? The 1 cocktail included in the VIP package is priced at £9.50 - of the cocktails of choice I went for the rum and butterscotch - Wasn't told it wasn't vegan even though I was marked out as vegan! And my friends who did try it didn't like it at all, the dairy had separated in the drink. The aspects meant to separate the VIP package (£79.50) from the normal package (£49.50) were the 1 cocktail (see above) + a goodie bag. I was expecting the goodie bag to be work £20.00 minimum to make up for the difference in price. It was a sham! It was a cheap bag with crackers, a box of tea and milk chocolate (for the vegan?!) in it. Again, refund due? It was such a disappointment, I am genuinely sad that I wasted my money and my friends' time. Looking at other afternoon tea experiences at the Ritz, Fortnum & Mason etc. these appear to be about the same price, or cheaper than the VIP package at C+S. Deffo do the research beforehand + read ALL reviews to manage your expectations!

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R_P_Warner . 2022-08-22

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started 10-15 mins late, my teenage girls were bored and the food was not tasty. We asked to change one of the sandwiches because of the spread that my daughter didnt want. They took the slice of ham and just put in another roll with the spread still on it. There was only one potion that was boring. We actually left half way after there was no activity for over 15 mins. Waste of money !!!!

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Dayana P . 2022-04-24

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The most amazing and exceedingly good hand made cakes. They are luxurious and provide a taste sensation that explodes jn your mouth. Well worth every penny. They were a lovely Valentines treat 😀👍🥳

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Diego . 2021-02-15

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Me encanta ir a esta cafetería porque es acogedora y la calidad del café y los pasteles es excelente. El ambiente también es encantador, la decoración es bonita y es un buen lugar para relajarse con amigos y probar su increíble selección de pasteles.

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vegan.gf.shellie . 2020-07-03

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Este es un lugar encantador para un delicioso pastel y café. Los pasteles no solo son hermosos a la vista, sino que también son deliciosos y también tienen muchas opciones veganas. Tienen una zona de descanso hacia atrás y el café es de la misma excelente calidad que sus pasteles. Además de esto, el servicio es excelente: el personal siempre es amable y acogedor, y realmente es una delicia visitar aquí.

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vegan.gf.shellie . 2020-03-10

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The biskies are delicious. Sweet but not sickly and plenty of filling. The biscuits are quite soft but the combination is lovely. They went down well as an office treat!

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CharlotteSChapman12 . 2020-02-12

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My husband took me to the Potions experience afternoon tea for my birthday, I wanted something a little different and this delivered, it was absolutely amazing. So much fun. We did magic tricks and spells that turned into yummy treats and drinks. The afternoon tea itself was excellent quality and beautifully presented. The host ( magic potions teacher) was hilarious. The tea room which is situated downstairs was decorated with great imagination, we really felt as if we were in an old slightly creepy classroom . Great for children and adults. I’d highly recommended this experience. 10/10

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emmat894 . 2020-01-22

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I can't believe I'm the first to review this location as they are amazing! I was late in ordering my husband a cake for his birthday and the google gods sent me to Cutter & Squidge. I purchased the Strawberry Eat-On Mess and it was an absolute hit!! Beautiful in presentation and even more in the taste. We shared this with a collection of friends from France, Columbia, America, etc. who all found this cake to be divine. Additionally, I loved the two women that assisted me in the shop. Great personalities and fun sense of humour. You will not be disappointed!!

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EddieNoonerIII . 2019-12-19

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