Crown Carvery in Staffordshire Moorlands

Really friendly and familiar staff members, especially good service from bartender Joe and the manager on shift at the time, Matthew. They made us feel very welcome and very at ease.

Came with family food was good everything was fresh bar staff where polite nothing was to much trouble will bring family again

Nice atmosphere friendly staff and nice food. Tol our server was very friendly and accommodating, made sure we were happy with everything we were selecting.

Food was hot and fresh. Good selection. Prices were good. Whole place was clean and well presented. Staff were friendly and helpful.

Me and my family came her Thursday 31st October, Trick or treat?? Definitely no treat. Absolutely awful carvery. Meat wasn't good. The selection of veg was poor and what was there wasn't great. Peas and carrots tasted like they were frozen veg. Potatoes were bland, tiny tiny Yorkshire pudding and sprouts. No parsnips, no mash, no broccoli among other things. Considering how quiet it was the mint sauce was empty as was all the other bowls of sauces. The whole thing was just terrible. Anyone reading this and fancy a carvery, get yourself to the new Florence. They know how to do a proper carvery.

Awful lager it was flat and strange taste, Terrible carvery,meat was dry and fatty, the veg was cold and watery ,the stuffing tasted old ,very disappointing and not what I remember of this pub , We regularly visit another one of the pubs in this chain in North Wales and the food is always good so don't know what went wrong They were so understaffed I felt so sorry for the few working there.

2 members of staff on to take orders, work the bar, clear tables, bring out desserts . Huge queue because of the £5 carvery offer. People left the pub without ordering they were so fed up waiting. No gravy, people waited so long for gravy they started their near on cold meals. Few went back up when gravy eventually arrived. No yorkshires. Meat was so dry veg was just edible. Wont be going again not even if the carvery.was £1

This venue was understaffed which led to a catalogue of concerns and dissatisfaction. As our visit progressed things went from bad to Firstly the diet cola in no way represented anything recognisable as this soft drink other than its colour. The carvery offered the remains of an overcooked beef joint or gammon. As recompense for the lack of variety we opted for chicken breast which again was served overcooked. The majority of the vegetables were cold or undercooked. The meal was left mainly untouched as frankly it was inedible. Tables were left uncleared and the lack of staff made it impossible to ask questions or requests. Needless to say we will not be revisiting this venue.

Nice afternoon with family all staff where nice and pleasant especially Sandra she was really nice and friendly will definetly go again

Been here many times but today is my last, worst carvery I have ever tried to eat in fact I left most of it, meat was very fatty, veg was so old and dry and stuffing was harder than my plate, I was told more veg and stuffing would be coming out soon but my wife had gone for southern tried chicken sandwich which would soon be ready. On the plus side she enjoyed but would of been nice touch to be told carvery was old dried out food

I came with friends this evening (may 1st) and was pleasantly surprised at the improvements made in the pub from the staff to the food quality. Girls serving were pleasant and helped us with our voucher and food quality was better than ever. Will definitely be coming back soon!

Went fir a quick lunch as the weather was nice we sat in the garden for over an hour in the sun the food was brought out we had a pizza to share it was beautiful

Amazing team. Always very attentive. Food it's great especially for what you pay. Will definitely be returning very soon

Sandra served us and the food was amazing ! Definitely a must especially if you like the carvery. Come here regularly during meals.

Lovley food today, we had their standard carvery for £8.99, each. great choice of meat, i had a slice of each, of beef. Turkey and gammon, the beef was lovley had a good range of vegetables all served perfectly, with rich gravy and our waitress Sandra was lovley and friendly will definately come again.

For a Stonehouse Pizza and Carvery, this was a big let down on this occasion. We intended to use the Ashbank for both Saturday evening and for a Sunday carvery. However after ordering two pizza on Saturday night and because of the poor quality of the food on this occasion we decided not to return on the Sunday. The Pizza was mainly crust and barely any topping on it, it was very bland and definitely not worth the money on this occasion.

Come here every Monday with my mum n sister for lunch. Sandra is one in a million, very welcoming and professional. Food is excellent

Went for Sunday lunch with the wife the service was spot on and speedy service we ordered on the app drinks and carvery tickets delivered at speed

Place looked busy, Wonderful staff and meals were hot and tasty. Carvery deck looked fresh. Good offers on food Monday to Friday. Will be back again

Visited today and had an excellent experience. The staff really looked after us from start to finish and highly recommend this place.

Lovely Sunday lunch Friendly Staff Plentiful vegetables to choose from We only have Carvery but menu has plenty of choice

Good value meal served by very friendly staff. Highly recommended as range of food on offer was wide enough to satisfy everyone in the family - so no sulking or complaining.

Lovely food nice atmosphere. Busy bur staff still helpful came for my sons meal with all his friends and all enjoyed a carvery

lovely food again carvery and table service spot on . great customer service too. will definitely be returning ……………..

Visited for lunch for the first time in a while. I had the carvery which I couldn't fault and the staff were very polite. The pub has certainly changed for the better over the past year and will be visiting again soon.

Breakfast here is a triumph. Everything was cooked perfectly. Tasted wonderful. All you can eat so no matter how hungry you are you will be totally satisfied. Food always freshly cooked and when the pans are empty they are refilled quite quickly. Complete value for money. Would definitely recommend

Great carvery nice and hot. Really nice staff. I visit quite regularly with friends and family. Will definitely be returning

Food is lovely, however the table manager colin at entrance spoke to us in an inappropriate manner and was extremely rude to my mother and my elderly grandparents. Will not be returning or recommending this place to anyone.

We visited for a lovely mother's day meal with my elderly grandparents I couldn't fault the food it was amazing but then ordered pudding and waited 20 mins for then Colin the man who books you in came up to us and went I need this table in 10 mins I said I've ordered pudding to which Colin said tough I don't care I need the table you need to leave

Absolutely terrible customer service, waited over half hr for main meals which to be fair ok, but we ordered puddings to be told after waiting 15 mins and no sign of food we needed to go as the he needed the table in 10 mins. If this was karens diner I think we could understand but the manager simply gave us our money back and said he needs the big table, he would speak to let's say c...n after shift, not good enough he had upset 3 tables as we saw go stop him ,!

Amazing as always staff are super friendly and always helpful!!! Lovely place. Thank you for all you do for us all will always be loyal

Good food , fast service , cheap and reliable for every day of the week always friendly staff who help with any request you ask.

Burger Night on a Monday. Don't bother. It was virtually empty when we visited and like a ghost town. Staff looked very young and inexperienced, especially the burger cook who looked disinterested and like he couldn't care less. I was nervous waititng for the food....

Booked a table got there and got drinks, ordered food at 6.58pm food finally arrived at 7.52pm. Some of the staff were really excellent, we had to ask for more chips as the chips with meals were cold, staff seemed very under qualified, did not...

A nice place to go out for dinner Lovely food and great prices Sandra and Anne were very friendly Will be back again :) ....

The food was good nice,hot and tasty but the service was terrible was kept waiting in a queue for what seemed ages, there was only one person doing the carving but had to leave her station to get more gravy which had run out and...

Positives, the food was lovely, a genuine portion of meat veg etc was cooked good very hot. Cons, we had to wait until the chef finished doing online orders 😪 not good at all, perhaps there should be staff available to do online orders then...

It's a mixed bag for us I'm afraid. Outside is dismal. Litter, fag ends, poorly marked parking area, signage missing, poor maintenance, building looks drab. It was icy when we went with ice on the steps - no sand or salt put down. The foyer...

Excellent service from Jess . Friendly smile and always polite . Lovely food . Will definitely return .

Came for my birthday absolutely shocking service no communication poor staff attitude call your self a carvery waited 45 minutes for meat all rest carvery looks like it's been there week . who ever is owner needs closer look at your kitchen staff!

We visited here recently for dinner. Firstly, the food was good but my god, I have never seen such slow and useless staff in a long time. I ordered using the app and after 15 minutes of waiting I went to the bar to get...

Waited ages for someone come to the till😩 ,paid got given a plate ,someone was already waiting at the counter 🤔 started plating the food up got to the end and we were waiting a good 10mins for eggs and the mushrooms we'd ordered, just...

Visited on Saturday 18th November, usually you are advised that the plates are hot. Turkey was dry and cold and the vegetables were not much warmer considering they had just come out of the kitchen. Have booked a Christmas meal hope that's better

Booked to go on Bonfire night as we were without cooking facilities at home. It was quite quiet at around 6.30 so we were served really quickly, the staff were pleasent but I’m afraid the food was let it down. My wife’s ordered scampi which...

Couldn’t be bothered cooking so went for a carvery instead glad we did the carvery was to nice to resist I went for beef it was beautiful thanks team Ashbank

Came for lunch and I wasn’t disappointed. Lovely beef that melted in your mouth, big choice of veggies and the roast potatoes were really crispy. Would recommend the carvery.

Visited yesterday for a carvery. Paid for a vegetarian option of plant based chicken breast and a large carvery with pigs in blankets. We paid extra for both the vegetarian option and the pigs. We were told that there would be a 10 min delay as the vegetarian option has to be cooked and had no problem with this. The lad on the carvery went and placed the order for us and we hung around waiting for it to done. 20 mins later we got back in the queue, when we got to the front we were told that the veg chicken hadn’t been put in the oven and would be another 15 to 20 mins. At this point I opted to just have the vegetables. My partner’s pigs in blankets hadn’t been prepared and he was told if he wanted them he would have to wait another 15 mins. He decided to not wait or he wanted to eat with me. What should have been a quick visit took over an hour for a mediocre, at best, carvery that we ended up being overcharged for as a result of very poor communication between staff. I can’t understand why the woman who took our order at the till didn’t go into the kitchen, which is just behind her, or even pass the message onto the carvery staff, that there had been additions made to their “normal” menu. This would have been far more efficient and would have meant we would have got the vegetarian option and the pigs in blankets we had paid for. It’s a shame as could be a good place if run more efficiently. We won’t go back.

We visited for breakfast on the morning of 19th October, me my wife and 2 kids. From the moment we arrived it felt like a home from home setting. We travelled down from Scotland for a few days and stopped off to refuel before the long journey ahead. So we set off and realised we had left the little man’s changing bag, the customer service we received on getting this bag back to us was second to none. A true first class service all round. Thanks very much Mr and Mrs lee and Kate kelly

The food was excellent and very reasonably priced. £13 for 3 courses. Nathaniel was very knowledgeable about coeliac and they had GF gravy for the carvery and a GF fudge cake. The staff were extremely helpful accommodating our very fussy family. 9/10/2023. Any minor problems...

Had a beautiful pizza today meat feast pizza gorgeous was in two minds to have it as I always have carvery but to my surprise it was beautiful cheers guys

I don’t usually write reviews but I’ve been hearing talk about the ash bank lately and want to talk about my experience. The ash bank is a place I often bring my family for meals and celebrations. I have seen many managers come through and...

Great Carvery lunch, all meats and vegetables were nice and hot,and well presented. Server behind the bar was the manager, he was serving both the drinks and food and doing a great job. Didn’t get his name though. Sandra the waitress was very friendly and...

Once again the breakfast is a triumph. Food cooked perfectly. All you can eat so don't overfill your plate as you can go back for more. Had fried bread, black pudding, sausage, bacon, beans and eggs. The chef needs to be seriously praised. The manager...

Lovely meal was had on my visit since at least 2005. Went with my Mum and 2yr old niece. Upon our arrival we were greeted by a very pleasant and accommodating waitress, there was excellent service throughout. We had carvery which was very tasty, probably...

Visited for lunch as I live locally and wasn't disappointed. The staff here are always friendly and helpful. I can't fault this place and the food is always good.

I had the carvery, which was excellent. Food was hot, the roast potatoes crunchie on the outside, fluffy in the middle. I had Turkey and gammon which were both very tasty. 5 veggies plus roast and mashed potatoes. Our order was placed at the table...

Went for the buffet breakfast which sadly to say was very basic, a poor selection of food which looked like it had been cooked quite a while earlier,you pay extra if you want mushrooms which I found strange, I won’t be rushing back any time...

Absolutely lovely came here with my mum for lunch,friendly and welcoming from the start our service from Sandra was second to none fully enjoyed the food too,definitely back soon with the family

We came for the 80s night. The area where it was being held was disgusting the tables had not been cleared so ppl walking in had nowhere to sit . The floor had food all over the floor on a table where we sat that...

Was not grate the meat was cold the sprouts were not cooked properly and were hard. The roast potatoes were as hard as rocks the gravy was like water and not very walm the coke we had to drink was flat overall not a great...

I am local to the area and visited for the first time last week. We were welcomed by the staff who were all lovely and the food was top notch. Will certainly be returning in the near future.

Went for birthday dinner with my wife, carvery was brilliant and so was desert. Sandra and Phoebe and Ang was great and well plessent as usual Very impressed it was my wife's birthday and unknowns to both.of us .when the deserts arrived.it came with a...

Outstanding food and customer service, had the Dorito’s smash burger which was bloody lovely, definitely be going again 😀

Staff were lovely and food was delicious as always. Phoebe, nate, Sandra and ange were working and made us feel at home during our visit. 100% recommend!⭐️⭐️⭐️⭐️⭐️

After visiting here for last 13 years to meet family, we have to say over the last few years the food and venue has been hit n miss, but we went on 1st April, and their was such an improvement, the venue was warm, music...

Rarely get a fried dippy egg no matter where you go these days. HOWEVER A LOVELY DIPPY EGG MAKES A FULL ENGLISH AND THAT IS WHAT WE HAD. LOVELY BREAKFAST SO PLEASE PLEASE PLEASE KEEP THEM DIPPY. Will definitely be back. Manager seems a nice...

OK so we called in for breakfast not busy at all the pass was almost empty no bacon no beans no black pudding I know they were short staffed but it doesn't take much to check the pass was full I don't expect to wait...

Returned to the ash bank after quite a few months,for breakfast.what a difference. The food was hot and plentiful.but the most marked difference was the staff and the customer service. Finally! A big thanks to Phil the manager who greeted me,took time to chat,find out...

Visited with family Sunday night and was welcomed by the staff. Was surprised their full menu was back on, as just been carvery the last few times we’ve been. Lovely pizza and selection of starters. Highly recommend

Went to the ash bank on Sunday evening with the family and the meat was dry and the gravy was watery to me and one of the chefs jacket looked grey and he needed to have his hair ether tied up or put in a...

Recently moved to the village and visited the Ash Bank for Sunday lunch. Thoroughly enjoyed my visit and highly recommend.

Used to be a regular here but not been for a while but decided to call in today. The turkey was so dry when the chef carved it it broke up in bits. When I commented maybe a new turkey was needed she just said...

We had an excellent carvery lunch.5/2/23. One of the best we have had at Ashbank. Helpful and friendly staff. Hopefully the full menu will return in the future with the excellent fish and chips.

I went in ordered a drink then went as soon as the mothers from hell came back in with their uncontrollable kids they had been in there drinking for the last 6 hours because school had a snow day. If I had noticed them outside...

Been a regular customer who often dines here with family friends and also uses the click and collect takeaway service I was left extremely disappointed when I ordered food using the Stonehouse app, placed my order, arranged a collection time and paid for the food,...

Visited this evening (Wed 18/01/23) with the family. Really impressed. All the staff were chirpy and helpful which was great. The carvery was fresh, hot and delicious. We really enjoyed it and will be returning again soon.

Had a lovely meal lovely staff welcoming vegetables really tasty meal lovely worth a visit again n again

We booked to go to The Ash Bank in October for Christmas Day Lunch. There was 16 of us. When we arrived it was very busy, but we managed to get a seat in the bar for some drinks before we ate. One of the...

Tough chewey beef, not nice at all, spoiled the dinner along with the dry pigs in blankets, not a pleasant experience, they need to do better in this current climate or face the consequences

We had a fantastic carvery dinner today everything was fresh and cooked perfectly. I highly recommend this place (especially the cauliflower cheese) Great value for money too 10/10 Thank you

Friendly and welcoming staff and atmosphere, lovely carvery and all round brill experience. Highly reccomend. ⭐️⭐️⭐️⭐️⭐️

Booked back in sept for christmas Eve ordering off the festive menu for 13 of us when trying to do exactly that and order from the festive menu told nothing was available apart from carvery, chips weren’t available as 1st excuse was cleaned fryers, then...

Visited recently and chose the pepperoni pizza. Added jalapeños which made it immense. The rest of the family had carvery’s so was worried they’d be eating before me but the service was so quick…. Definitely recommend

Came here over Christmas and had an amazing time. The staff are attentive and we were all looked after. Highly recommend

Great food and service on our recent visit for Santa breakfast… fried bread was awesome! Kids loved it, a great start to Christmas festivities

My family and myself went to have the breakfast menu, on entering the bar it seemed as though it wasn't that busy. When we approached the serving area the food was not that great, the person behind the counter said if you ate waiting for...

We had intended to have the festive menu offer but on arrival was informed there was only a carvery. We were overcharged and had to get that corrected. There were no sauces for the icecream until I enquired. There was no coffee. I used to...

Food was done to perfection been load of times food always piping hot and plenty of it….staff very friendly and helpful…great car parking plenty of room.

Booked to take some of our hard working volunteers for the festive menu. We were a party of 23, and there were other people in the restaurant but only 2 waiting/bar staff. They tried but were totally overwhelmed. Tables weren't ready for us, no festive...

Had meet up with group of friends 12 in all .. service was amazing our waitress managed to indecisive service and bill us as she went around .. we all got what we wanted and paid for our own orders .. food was hot and...

I have always loved coming here, today I brought my boyfriend for the first time and he loved it. We went brindley farm not long ago and Ashbank just doesn’t even come close, meat is always tender and veg is always done nice and fresh....

The food was great I had a stuffed crust pizza The staff are lovely Would deffo recommend to everyone

Came on my wife's bday as we've done for alot of family members bdays for many many years, when we arrived I noticed that they had had a change in management again, fully expected this to once again drag the quality downward again as it...

Had a lovely time and Sandra was welcoming and very helpful and made our visit as easy and comfortable as possible thank you so much and the chief Abbey was fantastic in helping with food preferences and allergy information

Excellent food and staff, would recommend to anyone, always feel at home the second we walk through the doors. Thank you guys.

I visited the ashbank on Saturday evening with a friend and the food was lovely. Had a nachos followed by a meat feast calzone.mellisa attended to our every need and is a credit to the business .

Very poor service. Food not that warm. Waited 30 mins for mash potatoes. Ordered pizza for niece was left on side. Was meant to be 2 for one on pizza this was not told when Ordered but when realised staff said it was to late...

Had to ask for refund as no Yorkshire puds no stuffing no gamon a little scragend of beef nearly enough for two no peas no cabbage no roast potatoes blamed on staff shortages would not recommend what so ever

Food was bland and flavourless only thing that had not had the flavour cooked out of it was the cauliflower which was just under aldenti

Very friendly staff. John and tez were fantastic... food was great and sandra sorted our every need at the table... would recomend