Crosspool Tavern in Sheffield

Came for carvery, wish we hadn't bothered. Carvery looked like it had be sat there for hour's. Rock hard yorkshire pudding, Luke warm vegetables, almost cold. Had to ask for fresh stuffing and roast potatoes, stuffing still hard and unappealing. Roast potatoes tasted horrible. No wonder place is virtually empty.

Appalling service, we went today for a birthday meal, two people's starter then meal in our party arrived 10 minutes after ordering others came in dribs and drabs, the final two meals were brought out 1 hour, 25 minutes after ordering. The first two had eaten their starters and mains before anyone else's starters had arrived. There was hardly any veg on my vegan pizza. Disgusting, no apology, no explanation, nothing! Then the wrong side was brought with the final meal, staff denied it till they were shown proof. Plus the car park was pitch black when we left, no lighting at all. My 90 year old parents had to be guided through the car park. We'll never go again.

Absolutely appalling!! 14 of us booked for a birthday. Two people were brought their starters then mains before anyone else had been brought their starters. We had our meals brought in dribs and drabs. My granddaughter and her daddy were left waiting an hour and a half for their meals to arrive, her chicken dippers were hard, my son was brought the wrong side dish which staff said was the correct one, it was only when proof was shown on the receipt that they said it was their mistake but didn't offer to exchange it only the £2 difference!! To top it off the car park was pitch black when we left and my 90 year old parents had to be guided out as they were scared of tripping.

Carvery was great, and value for money

Popped in for an after school meal. Really impressed with the pizzas. Great variety. Customer service was spot on. Really happy and will definitely be back again soon. Especially as it's feeling like carvery season!

I was invited by friends for a meal on Sunday pm. The place seemed ok. My chair was a little past it's best but there was plenty of space. I visited the toilet and was shocked by the state of the door. The patch around the handle was filthy. The door needs a damn-good clean and preferably, painting. There was a TV right above where I was sitting and we ended-up watching the last minutes of the game. It was distracting but it must be difficult to find a balance. Do people need the sport on while they are eating? Now for the food; none of us eat meat and one is a vegan so no yorkshires for her! We were only offered one each. I had to ask for a second. The sausages looked lovely but there was no veggie 'meat' alternative available, so I ended-up with a plate of vegetables. The roast potatoes and carrots were good, but choice was limited. I wouldn't return because of the lack of veggie options and the limited vegetables on offer.

Lovely carvery! Andy looked after us very well and were very considerate with our dietary requirements. Will come here again!

Great service from Louise this morning. Made us feel really welcome. Food was good value 😋 👌

Came to eat here today for a carvery. I rang up and spoke to a lady called Louise, I explained I had celiac disease and can’t eat gluten. She went above and beyond to make sure my food wasn’t cross contaminated and to ensure all precautions were taken to avoid gluten allergy. Brilliant service

Great carvery this afternoon- booked via the booking system online which was easy to use. Was seated when we got here and was looked after by the lovely Polly. Food and staff were great 👌

Louise was very helpful, very polite and professional.

Always get a good Sunday carvery when we come here. Good service and friendly staff... especially Louise ... always chatty n cheerful!

Louise was fantastic, chatty and friendly, second time visiting as just started working locally, she made our visit very welcoming

Updated review please read below.. After placing an order through just eat and helping the delivery driver in his directions and meeting him on the street to receive my order, I was then refused to be given my order because I couldn't confirm my identity.. 15 minutes later the driver knocked on my door saying identity conformation is not required.. contacted crosspool tavern who refused to help and said " Sorry mate' you didn't receive your order and we are not giving you a refund.. Pompous Shambles! In response to the crosspool tavern (owner) if you are not sure what happened with my order then please read the above review again, I have tried to contact yourselves politely for a resolution only to be treat with contempt and if you have any etiquette I would be grateful if you reached out to me..

Louise is a delight to have as your waitress. She was friendly and so helpful.

Lovely carvery today, staff were very helpful and friendly. Lovely advice for our daughter who is starting uni tomorrow. Thank you Andy & Louise

Lovely staff, great food. Just fabulous.

Very good customer service lovely carvery’s and very good desserts

Andy was fab, food and atmosphere issues great

We have just had Sunday Lunch at the Crosspool tavern. The food was delicious and the waitress (Polly) was super helpful.

Carvery and staff are outstanding.

Louise was great, helped us with the app and service with a smile through out. Thankyou

Lovely food and excellent service by our waitress Polly

Great, good value Sunday carvery! Helpful and friendly staff - especially Louise who helped us out with some app payment challenges!

Louise was wonderful, she took good care of my whole family

Staff friendly, food was very nice and the restaurant was clean only fault was all the salt condiments were damp.

Food delicious, Louise super helpful and went above and beyond!

Louise was a star when we came to have a carvery! She brightend up our day!!

Louise was so friendly and helpful.

Great food, lovely place. Thanks to Louise for the great service

Lovely food and service by Louise!❤️

Really nice place to eat and drink. Lovely atmosphere and a nice group of folks in there when we visited. Carvery meal we had was superb. Roast potatoes were to die for! Looking forward to visiting again when we are next in the area. Mustn't forget to say, the staff were also nice and welcoming.

If you’ve never been to the Crosspool Tavern in Crosspool Sheffield and tried their food then you really should. I pass them frequently on my travels and before lockdown I used to pop in regularly for their all you can eat breakfast. Anyway, I had a look on their website and on Wednesdays they do burgers for £8.99 so I thought I’d give it a go and I am glad I did. Just look at that photo which doesn’t do the meal justice. The bun was clearly made and baked on the day I had my meal. The lettuce and tomatoes with the burger were clearly fresh and obtained that day. They were nice and crisp. That burger was cooked to perfection and it tasted divine. Being a vegetarian it was a delight to eat. I am getting hungry again just writing this. Those wedges, well what can I say? The chef had clearly made them that day. I paid for a pub lunch but I got a home cooked meal. That is how good the food was. I paid a 2nd class price but got a first class meal. On top of that a few things I love about the Crosspool Tavern. The food is a dream to eat. The staff are very friendly. I was served by Louise and Andy who are very pleasant to say the least. The atmosphere is very friendly and there is always a great crowd in. One thing I’ve notice when I go in for lunch is the large number of families who go in which is always good to see. What’s not to like? So, the usual questions. Was it worth the money? Good value at 5 times the price. Would I go there again? Of course. Would I recommend anyone else to go in? Absolutely. What would I advise the public. Go and try the wonderful food- you will not be disappointed. I also recommend the all you can eat breakfast on Fridays, Saturdays and Sunday. It’s actually cheaper to pay for it than to make your own breakfast at home!

We haven't been for ages. Had pizzas tonight. Really good food. Will definitely be back soon.

Great food and atmosphere. Good deal on pizzas. Louise was great!

Louise was really friendly & helpful very pleasant and really looked after us xx

Louise our waitress was helpful kept us informed of our food wait was friendly and professional enjoyed my evening out came for tea with work friends

Louise was so helpful, got us everything we needed. Very polite Excellent service from Louise

Excellent food. Great service by Louise. Great value for money.

Decent carvery, nice friendly service from Louise

Lovely carvery meal. All vegetables fresh and hot. Thank you to Louise for excellent service.

Had a lovely Sunday carvery. Louise was brilliant and very efficient.

Such a naff carvery. Meat is cooked well done, sometimes it’s good, sometimes it’s really dry. The Yorkshires are tiny and not homemade. The Veg is boiled to death then left under hot lights to become dried up and mushy. Honestly half your plate becomes soft and puréed so great for people with swallowing issues. Roast potatoes are alright- nothing special. The saving grace is the lovely carvers and staff.

Great food and great service! Amazing attention to detail from Louise for looking after my grandad for his birthday! Will be back!

Really lovely food and friendly service, thanks Louise

Louise was very attentive and friendly. Lovely food and very good service.

Good carvery, quality and price🤘

It was very good service thanks to Dillon for being so welcoming

Just hit the spot… & Louise was fabulous… x

Had a great carvery today. Food was really tasty and fresh. Louise and Andy couldn't have made us feel more welcome. Great service. Would definitely recommend 👌

Excellent food and service from Louise and George. Will be coming again! Thanks!

I had a pint of Carling Xtra cold. It was nice. Busy enough place.

Overall, can't fault it much for a roast dinner, the cauliflour is always raw though, please stop cooking it with a hairdryer.

We enjoyed our carvery there was more choice of vegetables but was shocked at the price of two large cokes at £7.20. Think I will have alcoholic drink next time.!

Shocking. Served up 2 of the smallest slices of meat. Raised this with the ‘chef’ to be told ‘you get 150 grams’ and that ‘Stonehouse would rather them throw the meat away than give it to the customers’. Was also freezing cold. So disappointing. Never again.

Staff are very friendly and always willing to help out with dietary requirements, always would recommend thank you so much Louise!

What a boozer, what a place Robs a legend and needs a raise

Great food and friendly staff every time.👌 lou and Rob thank you 😊

Great service, friendly staff. Perfect place to indulge in British cuisine. Now I have tried carvery 😎

Very nice staff, always very helpful, and food is lovely and very reasonable. Took quite a long time to get the food though but there were 11 of us. However, it wasn't very busy so if it had been it would have been far too long to wait.

Another great experience at the pub. Louise was particularly friendly, polite and helpful during our visit

We had crispy fried chicken, and battered mushrooms both really delicious, followed by Fajita pizza. Had to have a pizza box to take one of the pizzas home, as we were too full to eat it all. The staff are friendly and Louise who brought us our food was lovely.

amazing place for some good food, the drinks were very appealing on the eyes and tasted just as good as they looked, would definitely recommend again and Dylan, the big boss took great care of us and the cleanliness of our table was great. I hope to be back soon to enjoy more good meals and service from Dylan

Louise was Lovely brilliant serivce

Carvery was good and service by Louise was fast and brillant. Kids were given activity sheets and drinks brought to table.

Cracking Sunday lunch and friendly, helpful staff. No issues, highly recommended.

Great service from Louise, great food from Rob. A great lunch out with the family!

Louise was fantastic very helpful 🫶🏻🫶🏻makes you feel like you want to come again xx

Lovely staff ( george & louise ) Lovely food reasonable prices. Would recommend.

Felix is the most courteous and pleasant waiter i have ever had, and i have reached the grand old age of 73 yrs and now live in Spain. Would like to take him back to Spain The carvery was also brilliant

George and louise lovely, friendly staff memebers very helpful

Dropped in on the off chance I could grab a breakfast. Promised an abundance of food and coffee. Lots of food, but didn't manage too much of a second portion for obvious reasons. Found Dylan to be very welcoming and extremely good with customers that I observed him interact with. One very, very minor issue was I didn't realise I was on the clock in terms of having come in so late morning and food being cleared away (quite rightly) before noon (I just didn't know is all). "Met" the chef who was very welcoming too and a warm welcome also provided. Will be back, especially since I ow realise they do have parking (but that isn't obvious either) though it seems customers may not be aware of need to register their vehicles as I heard some issue over receipt of parking tickets - but swiftly resolved by Dylan in a professional manner.

Went today with family and service at the bar and kitchen been absolutely amazing and kind , food perfect I will definitely come again and again

Polly was lovely. Really attentive and just gave a really nice service. Team as a whole, were all welcoming - overall a nice, relaxed lunch!

Fairly standard budget type of place. Nice building and good grounds, however be warned, the staff are not allowed to carry food out to the beer garden. Apparently, if they fall whilst walking up the steps “the company will have to pay”. I did point out that if a customer falls walking up the steps that the company would also have to pay, but my humour was wasted!

Amazing Sunday carvery again, we will be back soon

Excellent food. Exceptional service from Louise

Called to have an early evening meal with my wife. So glad we did. Food was great. Pub food at it's best. Particular call out to Andy. What a great host.

There's some new faces behind the bar since my last visit & what a difference they make. It's like a different place. Very friendly welcome. Pleasant, attentive staff. Carvery was very good.

Lovely food, good atmosphere Louise was great with excellent customer service skills

Louise was brilliant & made our experience a good one. Thank you

Very good selection of food, and great atmosphere. Great service many thanks to Tom and George.

Amazing service, super friendly staff, especially Andy

Excellent service from our server Tom

Louise was unreal! Promote her!!!!

Louise was brilliant. Came for a sunday lunch and she took good care of us :)

Great carvery in Sheffield, thanks Louise for brill service ☺️

Absolutely amazing service Tom had an Amazing customer service All staff was very polite and helpful Definitely recommend coming here Again

I can’t have alcohol because of the medication I’m on so I opted for a tonic water. It was dispensed from a free flow machine and it tasted off, watery and strange flavour. My husband took it back and the barmaid just shrugged her shoulders. He got me a zero calorie beer but she didn’t offer to take the price of the rotten tonic off his bill. Never again. Poor establishment.

lovely food, lovely staff, highly recommend

First time visiting and wow the food was amazing. The staff are really friendly and very helpful Thank you to Louise and Ebony for your friendly service We'll be seeing you real soon Highly Recommended ⭐️⭐️⭐️⭐️⭐️

Really freindly and welcoming. Very good value for wholesome food. Great service from all the team, only got the name Louise.

Received a lovely warm welcome from the team, especially Louise. She recognised two toddlers close to tantrums and two frazzled parents. We were seated quickly and helped with ordering, sorting the car park and drinks brought over due to hands full of children 😂 The little thoughtful gestures such as assisting with the ice cream and speaking to our children helped us have a really lovely time with no meltdown. Thank you!

Abysmal service by incompetent waitstaff Food however delicious and chef delightful to talk to Will not be returning to this establishment

Busy Father’s Day, but the food was top notch. Our children had a brilliant time making their own ice cream. Appreciate the excellent customer service from Louise.

Food was great. Brilliant service from all the staff especially Louise who went above and beyond to meet our families needs.

Louise was so kind and helpful after our order got mixed up giving my daughter a free drink whilst waiting for her food. My Mum struggles with her mobility and she carried her food and kept checking we were OK. All on a busy Father's Day Sunday too! Thank you Louise for your warmth and kindness.

Came for a carvery on Father’s Day and it was lovely, Louise was lovely and very helpful.

Brilliant service from Andy at the bar and the food was spot on as always.

Had a lovely Father’s Day meal here. Louise was a fabulous waitress and very tentative, outstanding service.