Cross Keys in York

Popped in last night had a great selection of drinks and food was lovely, the gentlemen and young lady behind the bar were very friendly JP and Sabrina and the young girl Lilly on the floor always smiling and very polite, I highly recommend visiting!

Phoebe and Lilly make every visit to Cross Keys a pleasure! Phoebe, the bartender, has an incredible talent for keeping the bar running smoothly and always remembers regulars’ orders, pouring each pint perfectly. She’s warm, welcoming, and brings great energy to the place, making you feel at home right away. And a special shoutout to Lilly, the floor runner, who’s equally fantastic! She’s attentive, friendly, and always on the go, ensuring everyone’s having a great experience. Together, Phoebe and Lilly create an atmosphere that’s genuinely enjoyable and makes you want to come back. Cross Keys is lucky to have such an amazing team!

Good local pub but don't have the best beer garden if I'm being honest. Great selection of drinks and food but the beer garden feels too open next to a busy road. If I was to improve the garden myself I would possibly consider adding a treillage for vines/flowers

Had a great night out with friends doing the Quiz on Wednesday. We didn’t win but it was fun. Drink prices are reasonable too which is great

Great Pub on route into York. Food was lovely. Will be back.

Lovely pub, great food, plenty of drinks to choose from and staff were so polite and helpful!

Called here at 5.15pm on Friday 11th October after a visit to York Races. We had previously booked a table for 6.30pm but due to the cold weather we arrived early. This was no problem for the solo male working behind the bar. The food was hot and tasty, drinks weren't too expensive, the girl who brought the food was pleasant and she returned to check that everything was okay. The only negative feedback I can say is that one member of staff behind the bar at a busy time on a Friday night (when there is a race meeting on) is certainly not sufficient. The customer service from the lad was brilliant and a credit to your company, but I seriously think you should look at this staffing issue.

Love spending time at the cross keys, Phoebe was a very welcoming server and the food was delicious, will definitely be back again!

The Cross Keys is a nice traditional pub. There is a good selection of beers, lager and cider, including four hand-pulled cask conditioned real ales a couple of them i had not had before the beers i tried were very good. The staff were very friendly and welcoming, it's a good pub near the race course.

As with many of the places we stopped at, you have to order at the bar. The food was good, but they were out of some of the drink options on their menu.

Seven of us turned up on a fairly busy Friday night withoutabooking. But they managed to fit us in and we ordered food as well. And even though it was busy the food arrived pretty quickly. Good food as well. Would recommend.

Lovely food, went for Sunday dinner after day trip to York. Really good value for money, extremely friendly helpful staff and pudding were delicious

£6 for pint of neck oil really?? Nice mixed grill thanks

What a disappointment this place was. Having ordered 3 starters we were served the worst so called food we have ever had the misfortune to taste. Instead of a light golden batter around the tempura prawns, we got dark, overcooked, greasy excuse for prawns. The crispy cauliflower appeared the same, as did the chicken strips. It all tasted as though it had been cooked in rancid oil and was awful. We did not order anything else as we were feeling unwell after just a few mouthfuls and left the premises.

Good place for party freak, and good place to refresh yourself with drinks. And back side of the pub there is place for smoking for those who smoke.

We had a delicious meal here recently whilst staying at the Delta Hotel across the road. The staff were welcoming and efficient. The food was excellent and very reasonably price. Yjere was a reasonable selection of wine. The chips are the best I've tasted for a long time. We will definitely be back when next in the area.

Food was tasty, dog friendly, we went at lunch time on a Monday BH so was quiet enough for our pooch as he's younger and learning. Service lovely food came out at a good time minal waiting. Had some side plates and it was enjoyable. Pint of lager shandy was good too!

Nice pub but the food is not their strong point. Steak and ale pie was disappointing. 1cm thick dry pastry, more pastry than filling. Broccoli was old and yellow, the mash was old and dehydrated from the starch being set for a long time. Gravy was bisto’s finest :D. Chips were undercooked. Onion rings were quite good and a highlight of the meal))) The service was good though.

Nice local pub. Food was delicious. Service was quick and friendly especially as they were busy. Suitable for children.

Great pub, lovely food and a local atmosphere.

Reasonable food and served quickly. They could do with a longer wheelchair ramp as it is. Too steep for powered chairs.

Nice table beside the window, Chalk & cheese staff, some veg & roasties appeared cooked from frozen, cauliflower cheese, carrots & roast potatoes were undercooked, thickly sliced meat was tender & fine & dessert was ok & as expected. I do prefer homemade desserts though. Noisy music playing, staff apologised for smoke smell due to smokers leaving door open. It was ‘fine’, however I want better than fine so not for me & won’t adding to our recommendation list. I guess you get what you pay for £17.99 for two courses , but there is much better on offer nearby so a bit disappointed.

The food is great! Been a couple of times and had jacket potatoe with chilli, mixed grill, hunters chicken and a classic burger. All were really tasty!

Very poor. Took money, then cancelled the order and offered no alternative. This occured on Sunday evening, 23rd June, at approx 7.30pm in the Pub. 3 of us visited. 2 orders were fulfilled, 1 of us was told the meal had been thrown away by the Kitchen Staff, the Kitchen was now closed and there was no alternative available.

Just had food here hour ago i had steak partner had mix grill ,not only did it have to go back as the egg was way over done but the whole lot was, everything tasted frozen! ended up walking out leaving the food £50 and id of rather had wetherspoons !

What a great place to visit is a nice local pub they appear to serve very good food on Sunday when I was there as well as Monday there were quite a few people that were eating Sunday was the busiest day of course if you're here staying at the Delta hotel this is where you need to go

Decent pub across the road from the Holiday Inn.Good selection of beers ,they serve food and the pie and chips was good .The whisky selection isn't great ,but the Gin selection was ,.Staff were friendly and quick ,prices reasonable.

Just drinks. Was nice to see a busy pub, serving quickly but friendly. Brilliant.

woman refused to move because our reservation wasn’t for 2 more minutes nd they didn’t do anything to get her off the table 🤷🏻‍♀️. It was may 28th

Great pub. Foods decent and they do a nice pint. Football on the TV and a quiz through the week. Spot on.

This is a GreenKing, but does its own food and has its own vibe. Always a lovely atmosphere, and the staff are always very welcoming. A great little boozer just outside of the city centre.

Table was booked for 8pm, food was ok although I think they were running out of chips !!!, we couldn’t order dessert as they had stopped serving while we were eating our main course !!!- weren’t gonna finish serving the customers they had in, we stay at the hotel across the road and won’t be back-really disappointed

Great pub excellent choice of ales.

Visiting for tea, ordered Hunters Chicken, don’t bother, dry chicken, overcooked bacon and a small amount of bbq sauce. Average food.

Went for lunch today. Sat outside lovely sunny warm bright area. Great service, very friend staff. Meal a little over cooked.

Had a really enjoyable lunch time today. Sat outside in the sunshine. Atmosphere good, staff really friendly. Burger slightly overcooked but will definitely go back again.

It's times like these where it is good to be alive. Summer winds started to blow after I ate here. Pies were great, good pints - what more do you want. Not cheap - good price for good food.

Service was good but food was underwhelming. All steaks were overcooked and very chewy. I had mixed grill. Chicken and steak were overcooked and dry and the egg was over cooked. Standard chain pub food but just very off the mark this occasion.

Stayed in motorhome in carpark. Brilliant stopover. Food great and reasonably priced.

Not to busy week days afternoons .But still quite a few in eating & drinking.

Propa shelter from York rain good beers and scran try it you'll like it

Lovely place to eat, so cozy and the food was just great. It was fairly busy when we went but we didn't have to wait long for food to come out either.

Excellent steak and ale pie come from Scotland every year for it

My husband's hunters chicken was a little overdone but he enjoyed the flavours. My lasagne was burnt on the top & bottom, the bottom layer was inedible, my garlic bread was burnt too. I did something I have never done in my life- I sent it back. The replacement was fine, served on a scalding hot plate that cooked my salad- which had been scraped off my original plate & added on to the new roasting hot plate. Would we go back? No

Great pub, really nicely decorated and sport on the telly if that's your thing

Fillet steak was amazing, cooked to perfection. Absolute bargain, very impressed.

Good food. I recommend Chicken Wings

Staff amazing, we had booked food for a table off 8 for a hen party. The staff are so friendly and helpful. Turned out it was disco/karaoke night which turned into a great start of my hen weekend. Food was amazing too. Thanks for a great night 😊

Good pint... Good music... service always spot on

Typical nice English pub good food,good atmosphere and great helpful staff 😉 enjoyed our visit and would definitely recommend it.

We had a post-funeral gathering here, this evening. A great chance to meet friends/family of Peter Smith, RIP.

Very friendly pub and staff very good.

Sunday lunch was excellent, and to get plenty of yhick cut meat was fabulous. Will defo return

Great little pub nice atmosphere and great staff

First time here - v impressed with friendly service, well spaced out tables, and the food was the best quality for a pub in the area!

Lovely, lively pub and ( apparently ) great food. Slight niggle is that there's always a wait at the bar.

Had a good lunch with relatives , and a nice pint

Can't say anything wrong about this place. Food great and staff outstanding

Had fantastic time on new years eve. Food was delicious. Great atmosphere. Lovely staffs although one of the staff I presume supervisor or manager was very rude. Gave tip to one of the girl only noticed that the manager took it off from the girl and put in her pocket. Didn't like her attitude.

Busy pub with only 1 bar person serving, I waited 20 minutes to get served.

First visit for 54 years! Looked like a good community based pub. Seemed to do lots of stuff. A good fit pint. Would happily use it again.

Stopped off in there for a drink on my way home. Was served quickly and there is a fair range of beers available. The gents however smelled so bad of urine I had to get outside for some fresh air. Not planning on going back.

Went for a meal ended up with a ccj for parking in their car park never again. Yes it was here 100% here. It was dark didn't see signs or have to notify bar Im parked in your car park not normal. Affected my credit mortgage. Disgrace.

The pub was very welcoming and busy for a Saturday night, wait for a table was about1/2 hour to 1hour, food was a little over cooked on one meal the other would have been nice if it was hot and freshly cooked, had been standing a while nobody came up to us and asked for feedback on the meal ( the waitress was running around a lot and busy)

A big thank you to all the staff for making our Christmas family get together special, The christmas festivities were appreciated by us all, the set menu christmas meals were perfect 🥰... from the Vicky Party.

OK for cheap lunch loverly pub , but a little bland

Sunday lunch was fantastic, The Beef was falling apart and still medium, Lots of seasonal vegetables. We reserved online and our table had a little chalk board on it with our name. Busy but not crowded for a Sunday afternoon. Very cosy on a wet and windy afternoon. Staff where all very friendly and helpful. Craft beers are available here and the bar staff will help you select one to suit your taste. Overall a real gem on the outskirts of York 20 minute walk but worth it.

Lovely welcoming pub, a male behind the bar was really lovely giving my children colouring in to do! I think he could see how stressed I was as my children were restless! Glad we stopped by on the way back home it was totally off chance we came here but glad we did the Sunday roasts are great! Thank you :) x

Been 6 years since we sat by the roaring fire in the lounge but we remembered it. Stopped in for fish and chips, lovely young lady behind the bar from Houghton le spring served us, would recommend visiting if your in lunch for lunch or just a pint.

Excellent value for money and good food and drink to boot!

Food was OK too much chutney on the sandwiches. Dog friendly. Live sports shown

Staff very friendly and food on the senior menu very good valve.

Within a short walk from our hotel, we tried the Cross Keys. Atmosphere was good, but not great. The staff were a bit reserved, and though we had reservations, our table was not quite ready. I ordered something similar to Steak and Ale pie; the meat was ground beef which I was not expecting. The taste was pretty good, but this was more like Shephard's Pie and not exactly what I was expecting. The broccoli was warm to cool, a bit stringy and was not very flavorful. My wife had a large serving of fish and chips which she said was quite good. The speed of service was a bit slow, though the staff were friendly and helpful.

Really good pub. Excellent staff, excellent food. Can't fault it at all.

What a pub and what an atmosphere best night I've had out for a long time there was a band on last night but I can't remember the name if anyone could help me would be much appreciated x

The Cross Keys is across the road to the IHG Hotel. It is a very friendly, warm atmosphere, excellent food and service. If you like pies then their award winning steak pie will fill your boots, yum yum!

Most outstanding pub. Please relocate to my village in Staffordshire. Probably best all rounder in UK.

Food is normally quite good here but I had a beef pie yesterday and it was burnt around the edges and you needed a power drill to cut into it, very disappointed and the gravy was just a slab in the gravy boat, almost turned it upside down before it flopped onto the plate

Friendly service from all staff, was meeting a friend and was surprised with the amount of events going on in December, will definitely be fetching the kids to the Halloween kids event

Working down in York for the week. Happened to stumble into a cracker of a pub. Arrived on Sunday evening at the hotel. Took the 2 min walk along the road to try here for some food and a couple of pints. Very friendly welcome. It was really busy but the staff kindly got me a table for dinner at a slightly later time. Not a problem. Locals were nice and friendly too. The place just has a nice atmosphere about it. The food was excellent. I can't fault anything. Food is that good, I've eaten every night of the week bar 1. The mixed grill is definitely one to try. Like I say, a good honest pub.

Very good succulent food, so good we went back on a subsequent occasion for lunch. The sausage and onions on a bed mash with gravy really hits the spot. They also have quite a few non alcoholic beers which is good for me👍👍

Beautiful. Food delicious. We have enjoyed 6 sharing plates for £26. Friendly staff. Thank you.

Josh was incredibly helpful and kind. Thank you for shuffling our Uno cards! :)

Great pub and great food, very reasonable priced food.

Went with a large group of friends and they managed most of the dishes arriving together. My dish was veg curry. Very tasty and plenty of it. Puddings were ok but standard. Ainsty beer stout was lovely and the pink gins.

Didnt have food just called for a couple of pints really nice pub good service and great beer garden will be back 👍

We stayed over the road and just needed a quick bite to eat. The service was good and was a nice place to eat but the food was ok, nothing special. My son and I had a pizza and, for the price, I wish I had chosen something else.

Wir haben das Quiz mitgemacht und hatten viel Spaß. Das Essen ist in Ordnung, da wäre aber noch Luft nach oben. Service super.

Stopped over for a cheeky drink, Naomi and Lilly were very helpful, such lovely girls. great atmosphere

Food was beautiful. And the drinks went down well too ☺️ xx

Very welcoming staff are great and food was fantastic

Was a Friday evening, was fun karaoke was on.

The food was fantastic, compliments to the chef, not too long to wait for food and the staff are brilliant

Excellent Service from Josh n the Girls.

Lovely local, locals accommodating to visitors too. Staff polite and helpful,clean facilities and good drinks!

A tad quiet but the staff and the food were absolutely spot on. Would 100% return anytime

Erin was lovely suggested what lager to drink and what food was good and it was amazing overall great experience

Food was nice and value for money, staff are polite and not overly intrusive. Lovely pub with a homely feel. Good range of beers on tap.

Great service, friendly staff, great food. Something on most nights of the week and some events during the day like golden oldies. I had the chicken special and it was lovely

Not great , Didn't have anything on the menu that I wanted & by the sounds of it the people on the next table couldn't get what they wanted either . Poor service , Food wasn't great . No staff members even spoke when clearing our table . Very odd .