GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4,10

Based on 2.021 opinions finded in 2 websites

4.1Ambience4.1Cuisine4.1Price4.1Service
site_photo4

Nº 431 in 986 in Sefton

Nº 57 of 132 British in Sefton

CUSTOMERS TALK ABOUT DISHES WITH..meatporkcookedoldlambcoffeebaconsteakroastchickenfishpieladymustsaladcheese

comment_iconOpinions

Lydia was great! Amazing service always! Beer garden is great! Food is fabulous! Can’t wait to return… honestly love this place!

site_logo

Ashley S . 2024-08-29

MORE AT TripAdvisor

Poped in first time , will go back lovely pub and menu staff very helpfull, we had food it was superb thanks to all at Cross house in .

site_logo

Dave Torrance . 2024-08-29

MORE AT Google

Food was really nice. Portions are smaller than they used to be though. I love that this place caters to dog owners, it's a great place to come and grab a drink and some food after a long dog walk.

site_logo

Jessica . 2024-08-26

MORE AT Google

we went today sunday 18 th august roast dinner was awful turkey was like dont no carnt describe it will not be visting again

site_logo

Maureen D . 2024-08-18

MORE AT TripAdvisor

Visited today after a long walk down at the beach. Big spacious pub with a cosy atmosphere Food was great compliments to the chef. Only downside is it was a bit quiet not too sure as to why as it’s a lovely place to visit with friendly staff. Dog friendly as well

site_logo

Kenneth Hall . 2024-08-14

MORE AT Google

Service was very slow, 80 mins to get out our meals and when the food arrived some bits were cold and some plates had items missing. On the plus side the car park is large and there is plenty of outside and inside seating.

site_logo

AJ . 2024-08-12

MORE AT Google

Great local with a friendly atmosphere. Great night when the footie is on...

site_logo

Paul Robertson . 2024-08-11

MORE AT Google

Unfortunately would not visit here again waiting over a hour for food on a quiet day and then it came out and cold. The pot of gravy had been made with cold water! The pub was not very clean when you start looking at things.

site_logo

Matthew Miller . 2024-08-10

MORE AT Google

Nice pub , very much 👍 enjoyed on a sunny Sunday afternoon, 🌞, with family.

site_logo

Ken Jones . 2024-08-09

MORE AT Google

Lovely staff and great food really enjoyed it here.

site_logo

Grace . 2024-08-07

MORE AT Google

This is a largish pub with a good sized CarPark. A ramp is provided for disabled access. This is a tricky review as I think the management really want to succeed but are in a dilemma. The food was Ok being well cooked and presented but it lacked anything special. However it took a long time for the meals to come. There were some problems with the WC plumbing on the evening we visited which I'm sure will be sorted out. I get the feeling if they had more staff things could improve but they may not yet have enough customers to justify that! I would encourage them to make their meals spectacular as a way forward and to get more help as soon as it can be justified. With local support the Cross House has excellent potential.

site_logo

Dennis J Mulligan . 2024-08-05

MORE AT Google

Food and drink was great with reasonable prices, staff was fantastic. Also had a nice cozy pub vibe Highly recommend 👍

site_logo

Sam Tattersall . 2024-07-31

MORE AT Google

Not the staffs fault at all but the worst experience I have ever had at a pub. Management have failed their staff- they were very very over stretched, stressed and vulnerable to rude members of public who were not understanding (a glass was thrown over the bar). The food took an hour and 20 minutes to arrive and was really not good when it did. Would not recommend for a large group on a Sunday if it’s busy.

site_logo

Elle Flanagan . 2024-07-30

MORE AT Google

After a lovely day at the beach yesterday, we popped in the cross house for tea. Found a table and all decided on fish & chips. We noticed how busy the place was, but the young guy on the bar took our food and drink order professionally and didn’t rush us. The waiting time was around 25 minutes. The food arrived and it was way beyond our expectations! Good sized portions and really tasty. The waiter who served us was very polite and helpful. Will definitely re-visit if in area.

site_logo

marie james . 2024-07-30

MORE AT Google

Really great pub, good food and beer served and always a smile from staff. I eat and drink there 3/4 times a week and I never have any complaints.

site_logo

A C . 2024-07-25

MORE AT Google

I have been to dine in at ‘The Cross House’ Formby on several occasions most recently today. What I have found most interesting about this place is the different areas you are able to socialise and eat. The front of house, front outside part of the pub overlooks the busy village and is very spacious, and the locals are extremely friendly, often stopping to chat and have a quick natter 😊 The staff and management team are very attentive, extremely friendly and I am very impressed with the overall high standard of customer service. The staff work with pace, and are very well trained, extremely professional, polite and courteous. Very endearing and extremely impressive indeed! 😊 I have found they are quick, efficient and always serve with a smile 😁 My favourite choices of food are; the fish chips, the cost effective chicken wraps and their customised chips are really tasty! The chicken wings, tacos and cheesy barbecue chips are very nice indeed and the price is very competitive compared to other places in the area. I was also very impressed by the quality and taste of their food compared to other constabularies in the area which I have dined in; places such as Weatherspoon’s & Emily’s . From my experience I have found the Cross house’s food to be very tasty indeed and of a very high standard and overall quality. I feel that the quality of their food starters, mains and puddings has a definite edge! There is just something about the taste that is unquestionably different. I love the way every single member of staff that has served me has a service with a smile 😀 and their polite manners have resulted in I introducing my friends, acquaintances and work colleagues - who have all expressed that they are grateful for the recommendation. I think in terms of maintenance and general care for the restaurant it is kept extremely clean and well looked after both inside and outside areas! Additionally, I absolutely love 💕 the atmosphere throughout the pub and restaurant eating areas it is very vibrant and relaxed. Both the inside and outside dining areas in the front, and back are kept well, and are serviced and attended to by the staff frequently, which I feel maintains a high standard of service! The outside dining area at the back of the pub has private secluded places (pods) where you can eat and drink. There are also more open parts of the garden, which I really like, especially when the sun ☀️ is shining. However, if you are a none sun worshipper there are also shaded parts of the garden where you can eat or you can chose to eat in a pod which allows you to have more intact private time while you eat, and they are extremely spacious inside which allow for larger groups to eat together. Great idea! 🥳 Inside the atmosphere is very vibrant and the pub televises the match on match days which is great for the sports goers. On Fridays and Saturdays the pubs atmosphere notches right up and becomes very vibrant and the staff seem to take it up a notch or two. They are so vibrant, extremely bubbley and proactive. The pub puts out great vibrant music ready for the weekend and their music choices are is highly appreciated by the all locals, as it adds to a great weekend night and creates great atmosphere 😊 undoubtedly definitely adds to the hustle and bustle within this wonderful place! I will definitely continue to dine here and bring my fiends colleagues to eat with me 💝 Thank you for to ALL the staff at ‘The Cross House’ You all work so very hard and always with a smile. A big congrats to YOU ALL - most definitely a WOW on me 😊 Well done! 😀⭐️⭐️⭐️⭐️⭐️

site_logo

Suzanne TATTERSALL . 2024-07-25

MORE AT Google

Do not go! We visited for lunch yesterday and the pub was pretty empty with only a few other tables in ordering food. We ordered a starter, kids meals and 2 main meals. After 35 minutes wait we asked how long the food would be, struggling to understand the delay in an empty pub. The food arrived 5 minutes later, but both our burgers and chips were cold at this point and looked very unappetising. The starter of halloumi fries arrived with our mains for some reason and the lettuce was black and mouldy. I would have just walked out at this point but our 3 year old daughter was starving having waited 45 minutes and her fish and chips was at least piping hot and looked much more appealing than ours. We complained and the waiter was very apologetic, taking our burgers back. A further 15 minutes passed and what I believe to be the same reheated burgers were delivered to us. They were edible and at least hot by this time but overall very poor quality food and service. Dread to think how long you would wait when it is busy! Needless to say, we will never be returning and it was a very disappointing experience where the prices are not cheap to compensate for the poor quality of food and service.

site_logo

DawnR2604 . 2024-07-19

MORE AT TripAdvisor

Lovely friendly pub in formby , large car park and outside area visited during euro 2024 final, they were friendly and efficient at a very busy time we will he back

site_logo

carol waugh . 2024-07-18

MORE AT Google

Dog friendly called in after taking the dog down on to the beach Clean and tidy pub we went into a pod outside

site_logo

B G . 2024-07-13

MORE AT Google

Stopped here for some lunch whilst visiting the beach and national park. I had the fish and chips which was very nice and a big portion. My partner had hunters chicken, which didn't look so good, very small bit of chicken with a peice of bacon and bbq sauce and a few chips. He said it was OK but I get the feeling he was been polite because I was paying. The prices are reasonable and the staff were very friendly.

site_logo

tasha jarvis . 2024-07-09

MORE AT Google

We held a small Wake with family and friends in a private area of this lovely pub. Everything was excellent. The buffet was delicious and there was so much of it we all took some home. The drink flowed. Nothing was too much trouble for the staff ( e.g arranging for lower chairs for those with mobility issues) who also had another larger Wake to deal with and the normal customers. Thank you Simone, Cameron and Matthew for being fabulous and thank you to the manager Ryan who helped so much with the booking.

site_logo

Smartjan . 2024-07-08

MORE AT TripAdvisor

Nice clean dog friendly pub. Food was OK, nothing special

site_logo

Graham Bellamy . 2024-07-04

MORE AT Google

Food really good for price, service excellent staff very efficient very comfortable setting. Weather not good enough for us to use outside, which looks lovely, only downside wine far too expensive, expect to pay a few pounds extra for cover charge but not as much as we were charged

site_logo

Maria Neilson . 2024-07-03

MORE AT Google

Wow, what amazing place to share a few drinks and eat ,watch the world go by .

site_logo

Michele Thomas . 2024-07-03

MORE AT Google

Been to the quiz here on a Thursday, it's brilliant fun and Lydia is a great host, she brings really panache to the whole evening, funny and entertaining 😄

site_logo

Mark W . 2024-06-27

MORE AT TripAdvisor

Never tried the food but it's a great place

site_logo

Spider Pig . 2024-06-23

MORE AT Google

Was very disappointed with our roast dinners very small and price was high for the portion we received on our plates. My dog had two children breasts of the dog menu and it looked more appetising than our dinners maybe we should have got something else but will come again as it mite have just been a 1 off 🤦‍♀️

site_logo

Nick C . 2024-06-16

MORE AT TripAdvisor

Lovely as always food was nice, great staff very friendly and helpful. The atmosphere is nice and the service is quick! Love it

site_logo

Jason Dawbarn . 2024-06-15

MORE AT TripAdvisor

Great food reasonably priced Lovely outdoor area and dog friendly

site_logo

Christine Harrison . 2024-06-15

MORE AT Google

Wow. What a great pub. The landlord, Ryan, runs a great ship here. Food is so nice and is served quickly. The new menu is a huge success. Notable mention to the two young chaps behind the bar, Matty and Callum, who made our experience so much better. Great banter with the pair of them and they really make your visit more enjoyable. My girlfriend liked the pair of them so much I fear she may leave me. Won’t stop me coming back for a cheesy garlic bread again, though.

site_logo

Matthew S . 2024-06-09

MORE AT TripAdvisor

Stayed overnight in my campervan and had dinner in the pub. I was made very welcome, nice level car park with lots of space. Food is basic pub grub and was served very quickly. There is a convenience store 50m away. Quite close to Crosby beach and the Anthony Gormley sculptures on the beach.

site_logo

VMAH . 2024-06-06

MORE AT Google

great place, always ate and will eat there when going to formby

site_logo

derik longo kailer . 2024-06-02

MORE AT Google

Been here quite Few times for the tapas type lunch, it’s 5 dishes for £21 ( now gone up to £22.50 Menu has changed but still doin the tapas. We get both tacos chicken wings, chicken strips, fries. So disappointed chicken strips changed now bland whole meal was quite cold but we did wait over 30 minutes. Gonna give it a miss for a while

site_logo

Diane M . 2024-05-31

MORE AT TripAdvisor

It's just a small walk from the main shops. It was quite empty when we came today for lunch. I had booked beforehand and was told I could take my pick with the seating. I was a bit disappointed that they have now stopped the senior menu that they used to have but apparently it's no longer available. Anyway I ordered the chicken shawarma on naan and it was quite good. Service was good and meals arrived fairly quickly. Reasonable range of Real ales and beers. Good value for money. They have a large beer garden at the front and another one at the rear. The car park is quite large and should have no problem finding a space.

site_logo

Andy Roberts . 2024-05-28

MORE AT Google

Thoroughly enjoyed my visit at The Cross House over the bank holiday weekend. Excellent food and drink with tremendous service. Will be back again soon!

site_logo

Jason McGreehin . 2024-05-25

MORE AT Google

Over an hour wait to be served on Sunday with rock hard beef and 4 roast spuds for the price I was shocked. The beef was inedible an the spuds tasted like they had been sat under the warm light. Safe to say I couldn't eat it and it got sent back. The manager was great though we got a full refund back for all of our meal. Sorry but we definitely won't be returning.

site_logo

Lisa Frederick . 2024-05-14

MORE AT Google

Long wait on food seemed to be short staffed however Matty our server work so hard running around trying really hard to resolve any issues... he is a credit to this place and deserves recognition 👏

site_logo

jayne Smith . 2024-05-06

MORE AT Google

Shocking service. Left after an hour waiting for second half of meal. Requested refund. Excuse that was given was " I went on my break" really so everything comes to a stand still because a member of staff went on his break. I won't be going back.

site_logo

Julie “Jules” Mercer . 2024-05-03

MORE AT Google

The cross house used to be a regular drinking station for me but haven’t been in years. Took some friends for a bite to eat to see how the place has changed. Pleased to report the standards are higher than ever. The food arrived promptly and exceeded expectations. A variety of beer was also on offer to wash it down! Friendly staff and a beautiful pub, what more can you ask for?

site_logo

Jonny S . 2024-04-30

MORE AT TripAdvisor

Meal was awful, dried into the bowl, should have had a sauce on top but sauce was dried hard over the chicken. Chips were luke warm and the salad was covered in too much vinaigrette dressing which corrupted the chips. The other diners on the table had similar issues. I find this quite sad given that Weatherspoons can do so much better, as can The Railway. I have asked around and heard of many similar experiences. Should this continue then we risk losing another great pub / landmark in Formby. Its hard enough competing with Weatherspoons as it is. On the plus side staff were very pleasant.

site_logo

sam457 . 2024-04-29

MORE AT TripAdvisor

Nice pub although table wasn't ready staff were polite but not food for your money

site_logo

Christopher Pye . 2024-04-29

MORE AT Google

Nice looking pub with plenty of seating outside and dog friendly. My wife and I decided to have dinner there but we're sorry we did. My wife had the Sunday roast. Only 2 slices of beef on the plate, veg was OK. She ordered pigs in blankets and they looked like an afterthought. Really poor. I ordered mixed grill which didn't fare any better. Very dry pieces of chicken, overcooked egg and the steak was all fat and gristle as well as raw in the middle. I'll not be venturing there again.

site_logo

jpb1958 . 2024-04-28

MORE AT TripAdvisor

We stayed on the car park in our Motorhome and had a very quiet and peaceful night, after eating dinner, which was lovely. Very friendly service and dog friendly. Perfect, thank you!☺️

site_logo

Sue Beilby . 2024-04-27

MORE AT Google

Wholesome visit to the cross house today Lovely atmosphere. And food was pleasant. Be back soon!

site_logo

Jo Lynn . 2024-04-25

MORE AT Google

2nd visit here. Nice large car park. Friendly welcome, nice atmosphere, dog friendly with treats, water bowls and doggy menu. Excellent pub food, we had beyond buger with rosemary and sea salt fries, fish and chips. Definitely recommend

site_logo

Debbie Higgins . 2024-04-24

MORE AT Google

First time visiting here and i wont be rushing back. 45 mins wait for food when the pub was not that busy and then when the food came it was cold and the sunday roast portion was not worth the money they charge especially for very tough meat. Manager refunded us but has definitely put us off coming again anytime soon.

site_logo

Matthew McArthur . 2024-04-21

MORE AT Google

I visited the cross house this Tuesday with my two friends. The service was fantastic. Calm atmosphere. Along with great fish and chips and triple chocolate brownie. Dog friendly as well. The staff are helpful. Easy going and know how too have a laugh. While remaining professional. Adam behind the bar was incredibly helpful. Along with another lad called Adam. He dropped a glass but was all laughs. Too then find out there was another Adam on the floor. And my names Adam too! 4 Adam’s in one conversation what are the chances. Certainly favours the Adam’s does the cross house! Will be visiting again

site_logo

Adam Jones . 2024-04-17

MORE AT Google

Waited 55 minutes from ordering food to be served.

site_logo

Linda Greasley . 2024-04-16

MORE AT Google

Standard GK pub, quiz was fun and the host was very engaging. Need to clean tables, chairs and floor more regularly between customers though

site_logo

David Barber . 2024-04-14

MORE AT Google

Lovely place, very dog friendly, staff is super professional and kind, food is delicious. Recommend sirloin and fish&chips. Defo coming again!

site_logo

Janna Capi . 2024-04-13

MORE AT Google

Great Pub, Great Food, Great staff, Great environment

site_logo

Tom Parkinson . 2024-04-11

MORE AT Google

Had a nice meal and a drink at the cross house today cheese and bacon burger with fries was really good staff friendly and helpful lots of free parking on site would recommend 😊

site_logo

L D . 2024-04-10

MORE AT Google

First visit to the Cross House, on Friday afternoon, will definitely visit again when we're in the area.The manager and bar staff were friendly, meals were lovely, well priced and hot 🙂 Lovely friendly atmosphere 🙂

site_logo

Terri Winfield . 2024-04-07

MORE AT Google

Visited Formby to see some family and chose the Cross House for some breakfast before travelling back home. Ordered the proper bacon sandwich and the large breakfast with all the trimmings. Not a bad word to say! The food was excellent and the staff were so welcoming. Could not recommend the place more and will be popping back in next time we’re in the area!

site_logo

Sue C . 2024-04-07

MORE AT TripAdvisor

2 stars as some of our party enjoyed their meals. I was disappointed with the chicken burger (dry and poor quality) after a lot of other options were sold out. We had only booked a few hours earlier, so it was surprising they accepted our booking if they were short staffed or low on food. Table area was not clean on arrival. The staff were pleasant though, and the new decor is nice.

site_logo

Estelle Smith . 2024-04-05

MORE AT Google

I love this place I am definitely coming back every week

site_logo

Alan Smith . 2024-04-02

MORE AT Google

Had the mixed grill ,steak inedable just tough the two chicken breasts where 2 slices of chicken breast the sausages where awful in short don't bother.Staff basically shout is everything alright then walk off before you could even answer.

site_logo

David Simpkin . 2024-03-30

MORE AT Google

Fantastic little stop off on my way to Formby train station. Only 3 Cask Ales available, however served to perfection! Now I know where I’ll be heading for a pint of quality real ale!

site_logo

Warren W . 2024-03-24

MORE AT TripAdvisor

Good atmosphere, great selection of drinks. Highly recommend a Monday night trip!

site_logo

Martin Field . 2024-03-21

MORE AT Google

Not what I expected, steak and cheese melt ciabatta should of been, after emailing Green King they told me there wasn't shocked as chicken can be pink ????. Hopefully you people out there can see it looks nothing like chicken,

site_logo

Jeannette P . 2024-03-20

MORE AT TripAdvisor

Alway a welcoming place to go, staff are very friendly and polite, great selection of beers and wines, food is always piping hot and delicious. Place is always spotless, we'll be back again soon.

site_logo

Mike Clements . 2024-03-20

MORE AT Google

This place manages to seamlessly transform from a great pub to have a drink to really great place to have some food. Relaxed atmosphere with kind and attentive staff. Food is excellent and couldn’t be more hospitable.

site_logo

Lee Egerton . 2024-03-18

MORE AT Google

5* service Ryan and the team always make you feel welcome. Great place to watch the football and the food is really nice too. Its also great that they are dog friendly. Cracking local

site_logo

Ash Rogan . 2024-03-18

MORE AT Google

Amazing place, great food, friendly staff. Relaxed, warm atmosphere,. Highly recommended.

site_logo

Diane Hughes . 2024-03-18

MORE AT Google

Amazing meal at the Cross House on Saturday. Visited with my gran who had the hunters chicken, she said it was the best she's tried out of all the formby pubs. I had vegan tacos and curry, amazing food and really good vegan options. Lovely atmosphere, brilliant quick friendly service and great value for money. The cross house is now our go to for a good meal.

site_logo

Tamsin Cove . 2024-03-18

MORE AT Google

Top place. Nice atmosphere and quick and friendly service would recommend 10/10

site_logo

Matthew Chapman . 2024-03-18

MORE AT Google

Too gnosh nachos are a 10/10 top gaff with a friendly atmosphere you can also take your dog in and they will give you a bowl for water. Amazing

site_logo

Matty C . 2024-03-18

MORE AT TripAdvisor

Only just started to frequent the Cross House I have to say what a great atmosphere there is . Ryan the landlord makes everyone welcome and seems quite knowledgeable on a range of subjects. This is a place I recommend to all my friends.

site_logo

Trevor S . 2024-03-18

MORE AT TripAdvisor

The atmosphere is excellent, warm and friendly pub with kind and attentive staff. Equally comfortable being a pub to pop in for a drink and then seamlessly into a lovely place to have some food.

site_logo

Lee E . 2024-03-18

MORE AT TripAdvisor

Big thank you to Ryan who went above and beyond for me and my partner we aren’t from round her was driving through to go see family! Amazing food and drinks would 100% recommend to anyone in Formby or passing through.

site_logo

E7060TLleahm . 2024-03-16

MORE AT TripAdvisor

I spent £9 not to eat ! food is so bad, do yourself a favour find another pub in Formby. I arrived at midday and ordered a lunch deal consisting of a pint, cheese burger and fries. I waited 50 minutes to be served, the pub was empty when i arrived. I was given a burger without cheese and a burnt thin meat patty, with childlike portion of fries. Went to the bar to advise it is not what i ordered. Waited again, to be served an even thiner meat patty, and fries that were greasy triple cooked, once again not what i ordered. anyway by that time i got so fed up i walked out and went to have a meal elsewhere!

site_logo

L. C . 2024-03-16

MORE AT Google

Not been here for a while. Big improvement on previous visits. Lovely friendly and efficient staff. Fab atmosphere. Delicious fresh and hot food.....will definitely be back soon.

site_logo

Carol Reddaway . 2024-03-15

MORE AT Google

Didn't have any food, but I can vouch for the service and atmosphere which was absolutely quality, fantastic staff, very friendly and a genuine classy establishment.

site_logo

Moopheus . 2024-03-12

MORE AT Google

I couldn't fault it. Very pleasant and satisfying on all points. Definitely return again.

site_logo

Lee Whitehead . 2024-03-05

MORE AT Google

We went on Sunday evening for my daughter’s birthday. I ordered the rose Prosecco but was informed “we don’t have any” no offer of an alternative, just a vacant look from the barmaid. Eventually got our drinks and went on to order food. Unfortunately it appeared that everything we ordered was unavailable , fish and chips, burgers, lasagne, katsu curry. Practically 40% of the menu. Why were we not informed when ordering drinks that the menu was limited? The staff were far from welcoming. The toilets were disgusting. All in all I have nothing positive to say about this experience and would definitely not return or recommend.

site_logo

Mianate2 . 2024-03-04

MORE AT TripAdvisor

AVOID! This could be a reasonable pub but for one issue. DOGS! Barking dogs. Farting dogs. Snarling dogs. One dog even itching its anus skidding along the floor. I have two dogs of my own but for the comfort of other guests I would never dream of taking either one of them into a public house. I was in the Cross House a few years ago. I will not be back until the dog's policy is examined and changed.

site_logo

scouse b . 2024-03-02

MORE AT TripAdvisor

Amazing place to go. Would definitely recommend this place to family and friends. Amazing food and so many lovely staff!!

site_logo

Oliviabelle1202 . 2024-02-27

MORE AT TripAdvisor

Amazing place, great place for football - watching the Liverpool games!!!!!

site_logo

darren walsh . 2024-02-23

MORE AT Google

Great quiz. Lydia is fit. Get down here. Cheap ale, cheap food, great atmosphere, music bingo too if that floats your boat. Lydia is fit btw.

site_logo

Josh B . 2024-02-22

MORE AT TripAdvisor

Great place that allows motorhome stop overs in their car park.

site_logo

Jennifer Squires . 2024-02-18

MORE AT Google

Didn’t get told when we ordered there was an hour wait, my mum asked kindly how long her coffee would be and she was given an attitude off a waitress who said “I’m on my own here you’ll have to wait” and rolled her eyes I said don’t speak to my mum like that and she walked off fuming, half an hour later still waiting for the starters and coffee I asked how long it would be she said how am I supposed to know 😤so I asked for a refund and there was a big issue with them giving us our money back First and last time I’ll be coming to this place

site_logo

P L . 2024-02-15

MORE AT Google

There was no fish. The beer selection was poor, almost only Italian beers. I would have eaten fresh fish by the sea.

site_logo

István Szép . 2024-02-11

MORE AT Google

Busy pub, with a large bar and numerous little rooms as well. Staff all young but engaging and chatty with the customers. Good selection of beers and real ales available. Well worth a visit.

site_logo

Damian Sweeney . 2024-02-10

MORE AT Google

Very nice place! The food was great. Just so you know,I had the vegan beyond burger. Everyone was happy. They said it would be 40 minutes. It was 10. Very good 👍🏼

site_logo

V7312TDrachaels . 2024-01-28

MORE AT TripAdvisor

Quiz is mint cheers, cracking pie cheers, cracking social cheers. Lydia was alright. Shame she can’t read the questions properly!

site_logo

Ben C . 2024-01-18

MORE AT TripAdvisor

I usually order Rosemary skin on fries with my meal but I always receive fries lately. No rosemary or skin on. I would say that 6 months ago you did get rosemary skin on fries. Something going on.

site_logo

STEVE HENNESSY . 2024-01-09

MORE AT Google

Been several times and finally came to leave a review. Was very surprised to see the two reviews below. The environment is always warm and welcoming when we go in and there are no snarling dogs to be seen! There are dog in the pub...

site_logo

charlierafoster . 2024-01-08

MORE AT TripAdvisor

One excellent meal, one average, good staff

site_logo

David Adams . 2024-01-08

MORE AT Google

So, 3pm ish 1st Jan, sat at a table with wife,, drinks menu on table.. Went to bar,, this is the conversation with Barman.. Me, can I have this cocktail (pointing at non alcoholic one) Barman.. Sorry, can't do it (without looking my specific request)...

site_logo

Ron M . 2024-01-01

MORE AT TripAdvisor

Lovely pub. Standard pub food with good choice from standard menu. Brunch menu also plus a vegan menu. Good cocktails and mocktails. Nice comfortable surroundings. Could have been warmer though. Really dog friendly with dog choices as well. Will have to visit again. Staff are lovely and friendly.

site_logo

Yosser H . 2023-12-31

MORE AT Google

Amazing pub!!! Great staff and top landlord!!

site_logo

Paul Weldon . 2023-12-31

MORE AT Google

Been here a couple times now, food is very nice however the service is terrible. Each time I’ve come there’s one person on the bar On a busy day, staff never smiling or seems happy to be there. Cheer up and provide better service

site_logo

Hollie Spencer . 2023-12-30

MORE AT Google

I have never been to the Cross House before and I chose it because it was a Greene King pub. Well that was a mistake. Myself and my partner both chose the sharing nachos with pulled pork. After waiting for quite sometime the food arrived....

site_logo

caroline3262 . 2023-12-30

MORE AT TripAdvisor

I have never been to the Cross House before and I chose it because it was a Greene King pub. Well that was a mistake. Myself and my partner both chose the sharing nachos with pulled pork. After waiting for quite sometime the food arrived. The pub was almost empty at the time. There was no sour cream on the nachos. When I asked where it was, the young man serving us didn't know, so he went to the kitchen to ask. He came back to tell us that they didn't have sour cream. Why were we not told this when we ordered as it is a fundamental ingredient in the nacho dish and is mentioned on the menu. We would have ordered something else. How you can say that this is for sharing is beyond me. It was tiny. There was a couple of spoonfuls of pulled pork in the centre with some nachos, salsa, jalapeños and cheese. No one came to ask if our meal was ok. Mine was very salty and I couldn't finish it. When we went to the bar to pay I complained about the lack of a key ingredient ie the sour cream. But the man behind the bar also didn't know there was no sour cream in the kitchen. Come on guys. How hard is it to tell your front of house staff that one of the key ingredients is missing so you can tell your customers. I'm very disappointed by the whole experience and maybe I should have gone to a Vintage. A very poor experience.

site_logo

Caroline Stott . 2023-12-30

MORE AT Google

Awful place, if you wish dog hairs on your clothes your very welcome, if you want to have a catch up with friends forget it, Came Christmas with friends and where surrounded by dogs yelping, snarling and barking, if you people carnt leave your dogs...

site_logo

leeandcathywilliams . 2023-12-29

MORE AT TripAdvisor

Visit every Monday night for the poker league. Ryan and the staff are fantastic. The drinks and food always good. Recommend.

site_logo

kfh0 . 2023-12-27

MORE AT TripAdvisor

“Visited the cross house with my dog after a trip to Formby pinewoods. A fantastic dog friendly pub with great food, inviting staff and importantly a wide selection of ale! Would thoroughly recommend a visit!”

site_logo

Elaine Pritchard . 2023-12-24

MORE AT Google

Food was good, enjoyed the peace until a large group came in and it became a bit rowdy.

site_logo

Mark Pittam . 2023-12-21

MORE AT Google

Visited the cross house for the wham night. Great fun and a really memorable occasion. The food was fantastic and the staff were really friendly and attentive. Thoroughly recommend and hope they put more tribute nights on in the future!

site_logo

Eloise Buck . 2023-12-21

MORE AT Google

service was shocking we’re here for a wham night and a table with a member of staff here for the same reason got their dessert before we got our mains we got here at 6:30 didn’t get mains till 9:15 and they don’t seem bothered at all, staff don’t care and are being rude manager doesn’t want to deal with it and doesn’t want to talk about it till later, being offered extra turkey and veg free which is like it’s from a ready meal all the food is dry and looks very displeasing who serves dessert for a set menu before others have mains absolutely terrible

site_logo

bethan . 2023-12-20

MORE AT Google

Similary restaurants in North West

restaurant_img
4,0

794 Opinions

location-iconDaniel House 31 Trinity Road 14th Floor Daniel House, Bootle L20 3TB England
British

Just feel like it was a bit overpriced for small plates. My friends burger was burnt and it took the staff a while to come over for us to pay and even longer to get the card machine.

meatporkcookedoldlambcoffeebaconsteakroastchickenfish