Cromwell Lodge Hotel Restaurant and Bar in Cherwell

Our hotel was lovely and the staff were amazing. Jade and Jess were amazing. Highly recommend this for a lovely trip away.

I was booked in here by work, between night shift we arrived Sunday morning just after 10am, so breakfast had finished, but the staff where great amd even got the chef to make us a bacon sandwich even though they had closed the kitchen, the room was clean and had decent facilities specially for the age of the building, I booked a Sunday dinner trio roast which was superb all the staff was friendly and couldn't do enough for you, made you feel special, Thank you

Hotel nice and clean but a little dated. Food good would definitely eat here again. Staff really friendly. Convenient for town centre

The Cromwell is a beautiful pub, restaurant and hotel located in the heart of Banbury. It is run by an exceptionally friendly and wonderful team who are an absolute credit to the venue. There is an extensive menu choice available together with good range of beverages. The Cromwell also offers an impressive venue for a range of both formal and informal events including birthdays parties, family gatherings, corporate events and weddings. Street parking is available directly in front which includes adequate disabled spaces aswell. Although I didn't eat here on this occasion, Patrons confirmed that the food was delicious and great value for money.

Staff were very helpful and friendly. The receptionist lady was very lovely. Good at her job. 👏 The only downside was that the full English breakfast was warm.

After travelling for hours this Greene King was our objective. Arrived about 3pm to be told the kitchen was closed so no lunch. Haven't been to any other Greene King pubs wether tenanted or managed and the kitchen closes mid afternoon.

We ate here one evening whilst staying in Banbury, the food was good, well cooked and to our liking. The prices were much the same as other similar establishments, so all in all no complaints. Staff friendly and helpful, nothing more to say.

We have stayed at the hotel once or twice before as it is dog friendly and when we travel with the dog it is convenient, not the cheapest but competitive and right in the centre of town. We have previously stayed in one of the rooms to the back of the hotel which are accessed individually and not via the hotel, although not 5 star it was ok for what it was. On this occasion we were in the main hotel which was nosey and difficult to access after 11pm when the hotel closed. Not a minute later. And difficult to pop out in the night may the need take the dog. The room itself was tiny and little storage space so the small space that was available was taken up by a suitcase. The carpet was thread bared in many places and the room looked tired and unkept. However the beds were made every day and tea and coffee replenished along with towels if needed. Even with the windows open it was so hot it was hard to sleep between that and the noise. The hotel bar and lounge was comfy and nice to sit and socialise in although full of black boards advertising events, staff were friendly. At this stage I wouldn’t return and stay there again. Shame.

Lovely place to stay, it was less than 10mins from family. Staff very helpful and its dog friendly. Would recommend strongly.

Just stopped in to the Cromwell lodge hotel for lunch, the meals are fantastic, they have a very good gluten free menu and I can recommend the steak and IPA pie. My wife loved the sausage and mash and the picky eater child ate all the chicken in a basket. Dog friendly too with dog treats available at the bar.

Very clean rooms, but looking tired in some of the corridor areas. Very focused receptionist who went through detailed procedures of the hotel.

Visited for a family Sunday lunch. At first the menu looked to have lots of choice and everything sounded really appetising. 3 of us ordered roast beef (served pink, as described in the menu), 1 roast pork, 1 slow roast lamb shank, a hunters chicken and 2 sides of garlic ciabatta and salt and pepper chips. We ordered drinks whilst we waited for food. I asked what lagers they had on tap and was told Peroni, Birra Morretti and ‘Guiness’, but the waitress couldn’t remember if there were any more… About 10 minutes later the waitress came back and said that 2 out of the 5 drinks we ordered were not available, we changed those and waited another 5 minutes to be served (there were only around 7 other people in total across the bar and the restaurant). Waited another 5 minutes for drinks, still one missing, 5 minutes later we had to remind the waitress we were still waiting for that last drink. Then the food came…. Beef - was not rare, in fact quite the opposite, 2 small slices of over cooked, tasteless and fatty meat. Parsnips were limp thin slices of rubber, roast carrots were ok (but couldn’t taste the maple syrup they had supposedly been cooked in), broccoli was clearly reheated from frozen and now just mush… Rosemary roast potatoes that were so small we had to search for them under the soggy veg and that had clearly never seen a sprig of rosemary in their life, let alone taste of any… What was described as ‘sausage stuffing’ on the menu was actually a small disc of dried out sage and onion stuffing. Pork - dry, no flavour and came with what looked like a mouldy hockey puck (turned out to be half an apple, not edible in any way) and a long shard of what we assumed was meant to be crackling (that bent in 2 without any sign of cracking) which was totally tasteless to the point it was spat out rather than consumed… Veg and stuffing the same as the beef. Lamb shank - actually tasted of lamb, but texture was as though it had been boiled rather than slow roasted. Hunters chicken - devoured by a very hungry teenager, but if it had been me that ordered it I’m not sure I would even consider eating it… And as for the £3 side of garlic ciabatta… What we actually received was one tiny slice of baguette, similar to that which was served in deep pan pizza back in the 80’s… total rip off…. Whilst we waited for all of these delights to be served to us (with little interaction from the staff), we could see that the restaurant was pretty dirty… Wrappers left on the floor, a bit of duplo lying in the middle of the floor, sticky crumbs on the seating that felt like they had been compacted into the fabric over many years & stacked furniture slung in a dark corner of the restaurant… My partner ventured to the toilets to report back that they were filthy and that one of the sinks was leaking badly. On her way back to the table she looked into the conference room only to be confronted by a very rude receptionist who asked her what she was doing and told that she shouldn’t be looking into the ‘empty’ room which was actually just full of junk. All in all a very disappointing meal… I will never return to eat here, and would strongly suggest that if you are considering it, you don’t either!

Whilst food is perfectly adequate, ensure you register your license plate on arrival if parking in their car park. Staff will not ask you. I unfortunately forgot to do this and out of the blue received a letter from a debt collection company informing me about an unpaid ticket I did NOT receive. As I neglected to inform reception of my license plate, I would’ve paid the parking ticket had I received one but to receive a letter saying I owe £170 is completely outrageous and a total scam.

Not the best Sunday lunch I have had but it filled a gap. Roast potatoes were very very salty and the veg was a tad undercooked but the lamb and Yorkshire pudding were nice. Lovely pub very clean and the staff were lovely. No baby changing facilities in the pub though which is a big minus

Had a lunchtime meal here, great food, but have to say exceptional service and attention from our waiter Tim , brilliant.

We popped in here last minute on our way to Heathrow to see if they had availability for a family of 4. The fog horn behind the desk was very unhelpful. However thank God for the staff member Ben. He was very welcoming and friendly and super accommodating. He went out of his way to check with the chef if he could fit us in as they had a big party booked in. He really went out of his way!! Thanks Ben you are awsome. High standard customer service. Your a credit to Green King!! Food was great. Everyone enjoyed the meal. Thanks loads x

Very old building. The room I stayed was at best, tired and only had a bath, no shower. Apparently I should have specifically asked for a room with a shower when I booked it. Road is very busy all night.

We’ve just come back from a weekend away staying at the The Cromwell Lodge Hotel & wasn’t disappointed. The location is great as it’s situated in the heart of the town. Our room was functional for a night/weekend stay and cleaned everyday. The food was great all cooked to order, we had an evening meal every night & cooked breakfast every morning. The thing that was most impressive was the staff, caring, helpful & nothing to much trouble. We have to mention Jess, wow what a member of staff she is, she’s extremely dedicated to her job & making sure the customer is happy. Whatever she’s paid its not enough as she’s a true asset to the business. Jess checked us in and help us to swap rooms so it was better for our little dog Levi. Our last meal even though she was run off her feet took the time to bring Levi a sausage, we were very touched & grateful for this & of course so was Levi. He looked for her everywhere & wanted to say goodbye on checkout but sadly she wasn’t working, hopefully taking a well earned break. We will come back again Matt, Dee & Levi

Lovely hotel beautiful room Lovely lady on reception.

Cromwell Lodge ideal for a central location regarding my historical researches

Came here for family meal. 8 people in total including kids. Food lovely, service friendly. Blue light card accepted.

Nice tidy rooms in central location with a car park. Excellent hotel for those on a budget.

Absolutely fantistic time yet again at the Cromwell. We have been here a few times now and they never fail to dissappoint! Smashing service and awesome dinners. The staff are always super friendly and nothing is too much trouble. As for the food, you'll have to go give it a go yourself! Truly worth every singke penny.

Popped in as part of our pub and experience around Banbury. Was ok. Beer choice not great. Decent garden. Better bars around Banbury

This place is great as an out of towner me and my husband were looking for a quick drink before our meal nippednin here bar staff were incredibly friendly and chatty the atmosphere qas amazing and very relax, with the most gorgeous beer garden, we loved it so kuch we returned after our meal and spend a few hours just chatting highly recommended x

Lovely "Oldy worldly" building, full of character. Excellent location and wonderful staff.

The service we received was amazing. The chicken basket I had was really well cooked . In fact the whole food we had was brilliant . And when a slight issue arose ASHLEY AND ANDREW went above and beyond to rectify it efficiently. They were both so polite and friendly and we would definitely come back . A credit to the greeneking brand .

The entire team was so lovely, especially the lady who I believe was the manager. The food was delicious and then service was great 😊

Excellent place to eat at great service friendly staff

Absolutely lovely food brought out in very good time with great service from the team with s’mores all round l, 5* we will be back very soon

We have had 2 meals there as a group of 10 people, the first was fantastic, the second a month later was unfortunately not so good, different chefs? Shame.

Went there for a lunch club of 13 people. We have just received a parking fine from Britannia for not registering the car in the “Patrons only” car park. (£100) Will not be going back there again! No staff warned us. We have eaten there before with no problems… this will be the last for sure!!…. Chris and Marian The Cromwell have since cancelled the parking notice….

My wife & I had a lovely Sunday lunch today, the manager Ben was very friendly and accommodating, also were the staff on shift. Great food, great experience.

Staff are very helpful.service was perfect and location is great

Ideally located to access town or the local area. Staf were a bit rushed at 2 as all rooms were let last night, but room was ready and clean. Room was a bit tired and for us the bed too soft. Fixtures and fittings in bathroom could also do with some tlc. Good breckfast.

Have not been in for years!!! Lunch with daughter. It was sincerely very good! And busy says it all. Food and service excellent 👍

Great food, good atmosphere. Friendly staff (Jade & Andrew) We were looked after. Excellent afternoon. I would definitely recommend it and would go again

Just got back from having a great meal at the Cromwell. I had the Hunters Chicken and the wife had the salmon. We finished with the cheesecake. We sat in the dining room which was fully occupied and therefore had a very pleasant atmosphere. The first meal we have had out for ages where we were both very happy with our meals. It seems there is always something wrong one meal or the other. I drank the Aspalls cider which of course was perfect as I'm not a lover of Green King IPA. But that is personal taste of course.

We were really well looked after by the Cromwell team- thank you.

My husband, son and I went in for a birthday drink and ended having dinner. It was really tasty! From being shown to our table by a lovely manager and a helpful waitress serving our food. Lovely night!!!

Amazing vegetarian breakfast. Hospitality here excellent. Staff professional, helpful. comfortable and clean rooms

The location was lovely, cannot dispute that, and the menu, inviting. Quick service on the drinks, but the food. It took best part of 40 minutes for two sandwiches and then the bread was ‘over toasted’. Not to the point it was burnt but that fact you needed to use your back teeth or risk a trip to the dentist. Would I rerun, honestly no.

Service and welcome amazing, we were visiting for dinner, our food was delicious. We are already planning to visit again for steak night.

Excellent value three course Christmas meal. Good selection of wines at incredible value. The prosecco, Chablis and Châteauneuf du Pape were very good and were priced extremely reasonably. Very busy before Christmas but the staff coped admirably.

With dining options in Banbury being limited we decided to give it a go. The outcome being very positive. Very comfortable restaurant in a historic hotel. Good choice of food at very competitive prices. EG rump streak £14.50. Good choice of wines again at very competitive prices. Will return.

I did a review explaining that chicken pie meals came with chips but 9ne should be mash. By the time the mash came meal was half eaten. Other meal was Prawn and Chilli Linguine with a side order of garlic ciabatter bread. Again the meal was completely eaten before the bread came. We arrived at 6pm which was the booking time and meals didn't come until 7.10pm. October the 24th was when we came butting I put review on on the 28th October. Unfortunately you did reply but lost the reply and I'm just interested to know what you replied. Thank you

We booked for a family of 4 online . We got there and said we had a booking and we’re shown by the waiter. To the table situated in the window area . Asked what we would like to drink straight away . Then placed our mains order . We were told by the waiter that they had a big party of people in so may b a wait . But that was fine as we were having our drinks and enjoying ourselves , then the mangeres apologised 4 the delay , Hense the busy time . My wife ordered a pork roast . I ordered a beef roast with a big dish of veggies . My son the burger , it came out together and perfect . Must b the best roast I’ve had in the Banbury area delicious , was followed by the pudding ( I must say all staff were great and informed us , we will return thank u

We had a late afternoon Sunday roast. The food was good and tasted fresh and we were pleasantly surprised. The portions were very generous and the staff were friendly. The only downside is some parts of the decor are a bit tired but other than that very good. We will be returning. Thanks

Our visit to the Cromwell Lodge brings a mixed review. We were visiting our daughter who had booked a table for dinner. On arrival we were surprised when the staff did not ask the name of the booking but simply asked how many of us were eating. The three of us were shown to a number of small tables each laid out for 2 and when we suggested they would not work the young chap said sit somewhere, so we elected for a the only table laid for more than 2. After around 10 minutes the same chap returned to take our drinks and food order. Around 10 minutes later a chap we assumed to be the manager approached to tell us that as walk-ins food we be around an hour as they had a large party in. After explaining that we had booked, and had the confirmation email from them, he sought to recover the situation. A waitress then approached to say in order to get our food out they would bring it all at once and about 5 minutes later, 2 main courses arrived, followed by 1 starter delivered by another waiter who asked if that was everything. When we explained that there were 3 mains and another starter he went off again and returned with the rest of the meal. So there we are with a sharing platter starter, a single starter and 3 mains all on the table at the same time. On the positive side, all of the staff were charming, polite and very friendly and the food was delicious if a little spoilt by the means of delivery. In hindsight we look back on this experience as funny with more than a hint of Faulty Towers. So overall, good quality pub grub at a very reasonable price but organisationally a shambles. As good as the food was, I suspect we may try a few other places to eat in Banbury before returning to the Cromwell.

I stayed here for a couple of nights in August to meet up with family in the area. As on previous visits the building is a little shabby and needs Greene King to invest in its' upkeep. The bedrooms are clean and comfortable, the breakfast was good quality with a lot of choice. The main reason I keep returning is the staff. They are always brilliant - welcoming, efficient and helpful. If you need somewhere to stay in Banbury I would recommend the Cromwell.

We as a party of 11 came for a birthday lunch. Amazing food, service and attentive staff. The chap who looked after us was called Rev and he couldn’t have done a better job. Very enjoyable and beautifully set out.

We stayed 3 nights. Also had breakfast and dinner on one night. We travelled from the Highlands and arrived to be pleasantly surprised at how central and convenient the hotel was. Free, safe parking. Clean rooms. Very comfortable 3 nights and staff were very friendly and super helpful. Evening meal we had was very good as was breakfast. Would recommend and will definitely be back next time we go to GB3 in Silverstone 👍

We have visited many times over many years for coffee, this was our first lunch. We chose a selection of Scotch broth, chicken liver pate & chips (to share). We were served by the delightful Tim who was charming & efficient & remembered our order perfectly without writing it down. The food was plentiful & delicios. The dining room is light & spacious & the tables were beautifully set. The only disappointment was the doors & paintwork leading to the ladies toilets are scratched & unsightly & this has been the case ever since we first started visiting some 12 years ago. On the whole a lovely experience which could be perfect with a lick of paint.

We stayed at The Cromwell Hotel, staff go the extra mile nothing is too much trouble. Stayed for long weekend visiting family. We will definitely return.

After a very busy few days at work great to chill out at the hotel lovely and friendly and calm food was excellent and service good

We booked a last minute family meal in the restaurant. Even though it was a busy evening with a wedding reception, our service was really good. We were served quickly by a lovely team. The food was great!! Lovely setting in the restaurant and already...

We went to the Cromwell lodge hotel today, we arrived around 6:15pm, the restaurant was completely empty however plenty of staff were around ready for service to start. I ordered my food/drinks at 6:30pm, I ordered starters and mains to come out at the same...

Went with some friends for get together the staff were great one of the party was a vegitarian they went out of there way so we all enjoyed our night out

We stopped off in Banbury for lunch and just happened upon this place. What a lovely find. Friendly staff and tasty food at a good price, what more could we ask for? I had the fillet steak in a tasty sauce followed by Bakewell tart...

We were staying at the hotel so decided to try the in-house restaurant. It's not the biggest and it's a fairly typical hotel restaurant without any real atmosphere, but it was convenient and the food was great. We all had home made pies which were...

Food, service, staff all excellent. Room was very clean. Wholeheartedly recommend this venue. We will most definitely stay again.

We throughly enjoyed our recent stay at the Cromwell Lodge. With my wife having mobility issues we always check prior to booking any stay to check their facilties are suitable for our needs. The management and staff at the Cromwell could not have be more...

Another good meal the gluten free menu was excellent offering a wide selection for lunch had the chicken breast roll which was very succulent. The room had a fan which was an excellent addition and such a good idea. Enjoyed a great evening meal too...

This is my 4th week here and I am more than happy with the service I have recieved. The staff are very attentive and helpful. When ever I've wanted to mix up the menu a little to accommodate my dietary requirements they have always come...

I have stayed in the Cromwell Lodge several times and there is absolutely nothing that I could fault. The staff are amazing, the food is amazing, the rooms are amazing. Travelled 4 hours to work for the week and was made to feel at home...

Went for dinner with my partner and the food was lovely and came quickly. Stuart and lizzie looked after us and was very attentive, friendly and kind throughout our stay. The restaurant is fab and their menu’s wide and full of choices, and the bar...

We decided to visit the hotel for dinner as we had booked a 3 day stay at the hotel the following week. We had a nice warm welcome on arrival (we later learnt his name was Stuart) and were shown to a table and handed...

Lovely clean tidy bar, good location in Banbury, serves great food and beer, nice atmosphere with a good friendly service. We will be back

We popped in her on a Saturday night for a drink. Plenty of seating and service was good. I really enjoyed the prosecco. Will return.

Beautiful building on the outside, very scruffy inside. Had to change rooms as first one was dirty and the bathroom was very basic and outdated. Second room, walls paper thin and heard everything in the room next door. No chef for evening meal so had...

I stayed here whilst attending a family funeral. I lost my bag on the train containing my clothes for the funeral . Mandy the hotel receptionist lent me her lovely winter coat to wear to the funeral. So kind and such a generous gesture to...

Do not stay here... We were initially given a room that was still occupied & disgustingly filthy - it had been assumed that because the key had been left it had been 'cleaned'; a replacement room was offered, however this was up on the top...

We’ve enjoyed staying in Greene King hotels before but this was a disappointment. On arrival, we were told in a very matter-of-fact way that the kitchen was closed, as if we were being reminded. We were shocked to discover that the kitchen had been closed...

I honestly have nothing good to say. It was a weekend away for our wedding anniversary, and we were sorely disappointed. It would be easier to list all the things wrong with the place but I’d rather forget about it. Save your money, don’t bother.

Great location in the centre of Banbury, beautiful old building, with so many traditional and original features, so first impressions were good. First disappointment, no chef, so no evening dinner, (found somewhere else to eat the two evenings we were there, but it would have...

We had booked for Sunday Lunch we were so looking forward to it but feel so disappointed. The vegetables were dried out and it seemed old food had been put on the plate and reheated. The side of cauliflower cheese appeared anaemic microwave fare and...

A pleasant stay, room basic but clean. The breakfast staff were friendly and helpful. This is our second time staying here and would happily come again.

We had our wedding breakfast and reception here and it was a perfect day and night could not fault the service and staff could not do enough for and Jaymee who organised it she was excellent would definitely recommend and the room was lovely spent...

Stayed here on virgin experience, staff friendly and helpful but that was the good part of our stay ,this hotel restaurant needs a major investment in its decor especially the bedrooms, out dated and tired ,the restaurant was not much better , reception area in...

Unless you like your IPA with a generous cleaning fluid chaser and your chicken burger medium rare, my advice is to avoid The Cromwell! 🙄😑 I returned the beer and asked for something else. The manager couldn’t tell if anything was wrong, but the cellerman...

Booked a table on line a number of days beforehand. Arrived on time and as no table set up had pre drinks in the beer garden. I managed to find some menus and as no one appeared I went to find out if our table...

Visited 30/5/21, the Sunday roasts had run out so chose alternatives. I chose the salmon florentine, this was horrible I ate the potatoes and left everything else. The salmon was slimy with the skin left on which as not pleasant as had sauce over the...

Very welcoming staff, rooms are of a good standard, food was also good, situated in the centre of town, so bars and pubs, and shops are located across the road, I would recommend a visit, would definitely go back, over all good experience

Stayed here Friday and Saturday night. The Cromwell lodge is in a great location for bars, restaurants and shops and it’s a nice little town. There is a free car park too which is a bonus, and also pay and display right outside in case it’s full. There is also a pleasant garden to the rear. The hotel itself, the common areas and bedrooms(we saw three) is very tired and in desperate need of updating and refurbishing. The reception area is quite depressing. Our room had cracked tiles in the bathroom and the windows were very draughty, and there were damp patches on the walls. No remote for the tv. We did book quite late and the hotel was full so it’s possible the best rooms had already been taken. It wouldn’t need too much spending really to vastly improve the standard. The restaurant menu was good with plenty of choice, but our steak wasn’t cooked as ordered which is not unusual wherever you are to be honest. The pate was probably the best we have ever had. Some little other niggles but overall not bad on the food front. Where I would give this hotel a really big well done is for the service. When we asked to move rooms upon arrival we were happily shown three others to choose from and when we asked for a blanket it was cheerfully located and delivered to the room. The restaurant staff, Jamie in particular, was excellent, nothing was too much trouble and she worked really hard. I would recommend the hotel for the staff alone. It was a very friendly place, dog friendly too and although it wasn’t the nicest place we enjoyed our stay and the town

A no-nonsense pub menu at very realistic prices, which beat Wetherspoons easily, for price, quality & quantity !!Good open lounge areas with plenty of relaxing sofas, with a choice of rooms. Of particular note, is the tucked-away rear garden, which appeared to be well manicured, even during the off-season weather. I even spotted a rare yellow winter flowering rose !I had the steak & kidney pie, with mash and peas. At £5.99, I can't complain, but....... anyway, it filled up a hungry man My room was well priced and clean.A free guest car park at rear is an extra bonus, especially with the scandalous parking charges in Banbury.Well done Greene King I'll give 9/10, but that's only because, 10 is impossible, unless you're The Dorchester !!

Went for a lovely meal with family to catch up just before Christmas and the setting and staff were warm and welcoming and the covid measures in place were reassuring. Jenny looked after us and she was absolutely incredible, a lovely, cheerful and polite lady who really made it that extra bit welcoming for us. A true credit to the staff.

I would just like to give my review on the food and service here. My family and I loved our visit to the Cromwell Lodge. As this was our first visit, we were not sure on what to expect however, we were greeting by a member of staff named Jenny. She was so kind and was patient with us as we really didn't know what to eat. The environment is lovely and the rest of the staff there seem great but Jenny really stood out to me.I will be visiting again.Thank You :)

We had a lovely meal comfortable surroundings and attentive staff very nice evening good choice of food and drinks in the centre of town

Had great service here. Was served by Stuart, met the new manager she seems really nice! All of the team were really helpful! Will definitely come again

Had a lovely Sunday lunch with my family. The salmon florentine was perfection. Shanice our waitress was also very lovely and was excellent service. Will 100% be returning and passing on how great the experience was.

Stopped by at the Cromwell Lodge and the welcome was warming! The staff were lovely and the food was delicious! We were greeted, seated and served by Shanice and Beth. They were lovely. The rest of the staff that were there were also really lovely, however I didn’t quite catch their names. They really made us feel welcome.All of the social distancing measures were in place and we were kept at 2 meters plus from everyone else! Would definitely recommend this pub to my family and friends.

Came for food the other day and had the hunters chicken which was amazing! Everyone was really friendly and welcoming and the new manager seems lovely! Everyone was wearing their masks which was reassuring in these uncertain times! Maddie was our waitress and she was very attentive and helpful! Will deffo be back for more!

Beautiful building and fantastic food! We stopped by for lunch and was very impressed with the Covid measures in place. Friendly staff and really lovely new manager! Would most definitely return

Excellent environment, friendly service, great menu choices and really decent food and at affordable prices. Will be back.“ and would like to thank Ryan he was so helpful

What a lovely restaurant, good food and service and atmosphere, definitely hope to go back. And would like to thank the 2 chefs Ryan and Eddie for are steaks was cooked perfectly and Shanice for the great services

Had lunch here when u go in u need a mask on and u have to register for track and track which easy to complete staff edge very helpful I had the scampi but asked for salad as I don’t eat chips and then had apple pie which was lovely

I visited the Cromwell Lodge Hotel for lunch with my friend. It was a lovely experience and the food was excellent. I felt very safe in the pub and the staff (Charlotte and James) were courteous, friendly and welcoming. I would definitely recommend and visit again.

Had a great visit today. Food was great and we enjoyed our meal. Was great to see a pub sticking to the Covid restrictions. Big thanks to Charlotte and James for making us feel so welcome. They both provided outstanding customer service. We will be returning in the near future.

Had a really nice lunch in their restaurant, the food was lovely and the staff were very friendly and professional (Anthony was our waiter)Their Covid precautions made us feel at ease and the atmosphere was quite relaxing.I would definitely recommend it and will be visiting again.

Having visited Cromwell Lodge Hotel 3 weeks ago with a friend we enjoyed the hospitality shown by Nigel (Gen Mgr) so much so I decided to book a 3 night stay with my husband over bank holiday weekend.Jamie (Asst Mgr) checked us in,we were initially given room 20,it was appalling,wallpaper peeling,chipped paintwork,creaking uneven floorboards.I asked if we could be relocated,Jamie could not have been more helpful,she escorted us to room 10 which was marginally better but still tired & unappealing.We didn’t stay,we did a U turn & returned home.Jamie was apologetic & explained that it was out of her control.She is a credit to Greene King.As a multi national company they need to invest in a total refurb to make it habitable.They are incredibly lucky to have dedicated professional staff.