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4.0

Based on 56 opinions finded in 1 websites

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Nº 445 in 841 in South Lanarkshire

Nº 62 of 98 Other cuisines in South Lanarkshire

CUSTOMERS TALK ABOUT DISHES WITH..coffeesoupssoup
Score
OpinionsNoteTripAdvisor564.0

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Lovely wee place, all the staff are great, foods good, soups even better!..In reply to the last review from the couple who were there for the day...id have booted you out too...go to a park if you want to sit all day!!!

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Anne M . 2024-03-06

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My husband and I are freelance/remote workers and on days we don’t have calls/meetings we find a coffee shop to work, quietly with our laptops, for the day. We have breakfast, lunch and unhealthy amounts of coffee. Today we thought we would give Crema a try as it claims to be cosy and welcoming… and it is, until, and I can only assume to be the owner, arrives and shatters any feeling of welcome and peace. He unsubtly commented to his lovely colleagues (genuinely, the ladies that work here could not have been nicer!!) that there were people with laptops. Then 4 coffees and cakes later, in time for us to look at the menu to order lunch, he made a beeline for our table and said: “I’m going to need this table back as we are getting busy. You can move to a table of two” 1. there were clearly no other tables available - so he may as well have said “LEAVE” 2. He didn’t ask if we were looking to order any lunch - which we were. 3. There were two other tables/areas of two people which would have accommodated 4 people, similar to where we were sitting and he didn’t comment the same to them. I can appreciate that when a cafe is busy, each seat is a premium. However, to be so short sighted and rude in business, at such a time of economic recession is just outstanding. With hybrid/remote working still prevalent people are finding places outwith their homes to work for many reasons. If you are like us, rather than going to the usual chains like Starbucks etc, and you feel it’s important to invest in local businesses then I would NOT recommend visiting here. He does not want your custom. He does not want the two people visiting, a minimum twice a week, from breakfast to closing. He wants people to come in with the intention of a quick turn around on the off chance they’ll come back.

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holliefraser90 . 2024-02-29

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Lovely coffee shop with fresh sandwiches and great home-made soup. Always a nice atmosphere with friendly, attentive staff.

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catherine l . 2024-01-25

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Absolutely rude little man and he gossips about his loyal customers….. doesn’t deserve the custom He also hates dogs and doesn’t even allow you in to order your coffee if sitting outside with your family pet ! Starbucks does ! Rude rude rude !!!!!!

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Marina T . 2023-11-06

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This lovely cafe has great food and nice staff so we thought that we would pop in for a quick brekkie business meeting upstairs. The hot rolls and coffee were nice but unfortunately there were two different radio stations playing quite loudly together. There was the usual streamed greater hits channel and another blasting out of the upstairs prep area - which didn’t have anyone in it a lot of the time. Others sitting around us were also sharing their thoughts on the noise pollution upstairs too. It’s a shame that it was spoiling it for so many people. I would have mentioned it as we left but there was no one behind the counter.

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Lorna S . 2023-07-26

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Fantastic chicken and pepper wrap and a sanpelligrino. Was wandering for bus and remembered been here prev for coffee food did not dissapoint

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631kieranr . 2023-06-14

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Exceedingly slow service, staff seem overwhelmed and don't seem to know their duties. They were certainly not welcoming nor customer friendly. When food did eventually appear it was completely inedible. Honestly, I would never have thought you could make toasties so disgusting. Absolutely will not be a returning customer.

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Mummy L . 2022-08-03

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My friend and I visit every week .Soup always terrific , always have tea and one of their lovely cakes or scones .Colin and the staff are lovely, very friendly, always willing to have a wee chat , have never heard a bad word said by any of the staff to customers and sorry I know Colin and he would never be rude to anyone , no matter what , so carry on Colin , me and Jo will be in on Friday 👏👏👏

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ACL123456 . 2022-02-23

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Friendly owner and staff, always welcoming with a smile on their faces. Stacey Jane selling a story to the papers is embarrassing. Not Colin’s fault that she hasn’t raised her kids properly, we don’t go to a quiet cafe to hear unruly kids!

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chrisbI2022OA . 2022-02-13

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Attended Crema for years and always received the same top notch service. Food is exceptional quality, freshly made each day....coffee is yummy too. Staff are always friendly and helpful. Great local family run business! Highly recommended!!

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Departure533895 . 2022-02-10

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Myself and my friend had to walk out of the cafe today after been made to feel extremely uncomfortable by a rude members of staff. We were having lunch with our 2 year olds in a booth and was told by the staff member to keep noise down and sit the children down as they were disturbing the other customers. They kids hadn’t left the booth throughout our duration in the cafe and were certainly not noisy. I then spoke to the 2 lovely customers who were sitting in the booth next to us to apologise if they had had their lunch disturbed (thinking there must have been a complaint of some sort) which they replied, “absolutely not we were waving and smiling at the kids and they are no trouble at all.” Am not sure what the issue was as the other customers were not disturbed and in-fact enjoying a giggle with the kids through the booth screen. This establishment is not a place to go if you have kids. Kids are clearly not welcome unless they come with an off switch and can sit in silence and completely still.

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esO3987ZO . 2022-02-08

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food excellent but shocked to see staff going in and out of the toilets with aprons on ! Then back to handling food , not good !

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jeaneY4702EZ . 2021-10-26

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Asked for a table . One available, not cleared from previous customers. Advised they would clear and clean it as one would expect. Cleared it . Did not clean it . Then stood talking behind the counter completely ignoring us. Needless to say we left. No basic standard of service

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GAG68 . 2021-06-16

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I visited Crema in the summer while taking a break from shopping in Hamilton town centre. I go for a coffee here every now and then and usually sit outside. I like watching the world go past and wasn’t disappointed last visit as a drumming band went past. Coffee comes in a nice big cup and is delicious. I always have an empire biscuit. Light lunches are available too. Crema is a small cosy cafe with a nice atmosphere. The staff are always pleasant and helpful. I’d definitely recommend it.

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fififi2015 . 2019-11-23

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My friend and I visit weekly ,lovely home made variety of soups ,cakes and pastries always fresh. The staff are very cheerful and friendly and very helpful towards customers .Everything is clean including the toilets ,a pleasure to visit

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ACL123456 . 2019-11-20

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Excellent coffee would highly recommend the flat white.The food is excellent.The staff are excellent and very friendly. Would highly recommend it

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M9392TCmartinm . 2019-08-06

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Myself, husband and granddaughter Niamh (8mths) went to Crema for lunch today. The veg & lentil soup was delicious and my granddaughter couldn't get enough. My husband had the pea & ham and said its only of the best soups he has tasted. He went onto have a chicken tikka panini. Myself I got a tuna pasta bowl but decided to take home as I was so full up after my soup. The staff were lovely and so friendly. I will definitely be back

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rose ann s . 2019-08-03

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The sandwich selection is what I would expect after a hospital operation prior to discharge...they look the same in the plastic packaging with the thin layer of filling. Ridiculously overpriced, unappealing garbage...

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capt-ll . 2019-07-20

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Lovely breakfast, friendly staff. Limited areas to catch the sun in the morning but this little out door area was perfect.

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N8149MIrachels . 2019-04-19

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Regulars in this great wee coffee shop with my wife and son. Great range of sandwiches, paninis and soups. Coffee and Chai is second to none and the breakfasts are quality. Owner and staff though, make this coffee shop something special!

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raahl . 2019-03-24

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Ages since I'd been to Crema but it was the ideal place to meet up with an old friend for a quiet lunch and catch up. Staff are very friendly and food nice and fresh. Lovely relaxing atmosphere and reasonable prices. Highly recommend.

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swhite13 . 2019-02-27

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Visit Crema on a daily basis they serve consistently the best coffee in the area and also nice friendly staff ...good selection of sandwiches soups and pastries .. I shall continue to use

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John C . 2018-12-20

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Visit every day for lunch and never been let down by the food or staff. Definitely recommend Crema for anyone looking for a cooffee or a bite to eat!

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Reecem788 . 2018-12-18

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A very welcoming coffee shop which serves excellent coffe and food which is all prepared on the premises.Owners have done a lot to improve the appearance and layout of upstairs area.They take the time to get to know thier customers.

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hamiltoncofeelover . 2018-12-13

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I needed a good coffee and this hit the spot They put honey in my porridge when I asked Recommend for friendliness and quality Real coffee

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PaulMoore246 . 2018-08-09

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I have been going to Crema for about 16 years and have absolutely loved the veg and lentil soup, soup like no other however, for the first time EVER I got a soup and it had clearly been watered down and was just bland. I have actually had a better veg and lentil soup in a cheap cafe in town. Note to the owner, you were given a great recipe when you bought this place, use it!! Stop watering the soup down and mushing it up like baby food. This is the reason it is quieter than I have ever seen it.

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pix8410 . 2018-06-09

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I barely ever leave reviews but felt my experience at Crema was so poor as to warrant one. I used to love going to Crema on my work lunch break, however it has been taken over by new management recently and I can only describe the new (I presume) owner as surly, unpleasant and rude. The initial service delivered when I ordered was blunt, unsmiling and to the point, worlds away from the very pleasant previous owner, however not the end of the world. It only got worse from there and I was actually made to feel uncomfortable while 'enjoying' my lunch, with the owner and new staff whispering and looking over at me and laughing, then rolling their eyes if I caught eye contact with them! Couldn't get out of there fast enough and by the look of how empty the cafe was, I would say other people are feeling the same way!

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Katie H . 2018-03-12

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The food is always amazing, especially the soup, I cannot recommend this place highly enough however in this day and age, the lack of card payments is a major turn away and many a time have I seen customers caught out and instead choose somewhere else

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Tommytee1874 . 2017-08-11

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Dispositivo no era pobre no bienvenida sonrisa y él no parecía querer estar allí. Me dieron un batido de frutas crudas y no fue adecuadamente mezclada y cuando llegué al fondo había un gran bloque de hielo. Por el precio de lo que me dieron no era buena y, no volveré. También cerca de 10 minutos de espera para un batido es inaceptable.

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Lesleyann M . 2017-07-26

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Cliente muy regular en servicio en la crema de la hora de comer. He pedido sandwichera y combinación de sopa y nunca he sido decepcionado! El personal es siempre amable y acogedor y dar unas recomendaciones basadas en lo que saben que es popular. Sopa es increíble y sándwiches tostados son igual de bien. Sinceramente, sin fallos. Sigan así chicos!

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Nicola M . 2017-04-10

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Enjoyable lunch of the famous lentil soup with a panini of chicken tikka. I was greedy, so left room for a crispy Apple Danish washed down with a frothy latte.

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Shirley Anne W . 2017-02-12

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He utilizado este café y bajar por unos pocos años. Los sándwiches y café sopa es excelente aunque más variedad de rellenos de sándwiches sería bueno.

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WallyC . 2016-12-01

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Utilizamos este lugar durante muchos años, y tengo que escribir para quejarse de la declinación del servicio, incluso a la hora del almuerzo, no debería tomar más de 15 minutos para servir un plato de sopa y un café. La sopa es demasiado salada y limitado a dos opciones una de ellas, siempre lentejas y vegetales. Mesas para las edades también permanecen sin estallar. He decidido dejar de usar este café hasta asuntos de mejorar.

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PeterMooney . 2016-07-27

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Popped in for a quick coffee, spotlessly clean and very nice coffee. Only had time for a quick coffee, was busy downstairs but upstairs is a hidden gem. Will be back.

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Dongalli . 2016-06-11

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Cortado de con mi hija, y después de haber realizado el pedido para bebidas calientes y pasteles nos dijeron que no podían aceptar de plástico. Nos desechó suficiente efectivo a pagar y luego fuimos a nuestros asientos. Café y pasteles estaban bien, pero el lugar parecía sucio y viejo, y el viejo chico limpiando los pisos realmente debería haber buscó 'cómo limpiar un piso con un trapeador" de antemano. No estoy seguro de lo que ha sucedido a este lugar, que solía ser muy buena, pero parece haber ido cuesta abajo.

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S L . 2016-05-19

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Visita prensador con bastante regularidad y nos encantó su verdura y sopa de lentejas. No estoy seguro de lo que está pasando en los últimos meses. visitamos hoy. Muy decepcionado lugar está muy sucio, sopa aguada es, personal necesitan una buena limpieza, chico joven con pelo rizado es que necesiten una red de pelo o un corte de pelo decente haciendo clic sobre su rizado borde comida cada 2 minutos para ver no es higiénico. Volver a D'conoció una demanda de personal hay aspecto ordenado y feliz de estar en el trabajo. Es una lástima, me encantó el almuerzo en la crema:

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TeaCup123xox . 2016-05-14

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Créma ha sido una cafetería local durante muchos años. Pero no es simplemente un café que estaba en oferta. Una excelente variedad de sándwiches, hamburguesas y baguettes con una variedad de rellenos.

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Scott H . 2016-04-25

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We popped in for a quick lunch, the homemade soup is delicious, a choice of two on the menu board served with warm baguette and butter, delicious.There's a good range of sandwiches in a variety of different breads, and some seriously delicious cakes to be had with an absolutely gorgeous coffee.

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petal37 . 2016-04-02

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Popped in for a early morning coffee. Lovely coffee and fantastic empire biscuit. My wife loved her coffee and said her roll was cooked perfectly. Will visit again

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Gavin C . 2016-01-19

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Great start to the day with breakfast special of bacon roll and delicious latte. Friendly staff and lots of morning buzz from customers.

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Shirley Anne W . 2015-12-06

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We huddled in here on a cold day. Great big mugs of tear are served and i had the nicest fruit scone I've had in ages. A nice place to spend a few minutes reading a paper. Popular with locals and I see why. The staff are so friendly and helpful.Reasonable prices too

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whereamI2day . 2015-11-13

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Staff are so welcoming and friendly. The coffee is to die for and the food is delicious! Family run business that I would definitely recommend.

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Fiona T . 2015-10-06

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Love the place! There is a great atmosphere along with very welcoming staff and a great range of hot and cold foods

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Danny M . 2015-10-06

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I arrived for a meeting far too early and have always passed this coffee house by as I was too early for my usual costa. I noticed the young girl putting out the furniture, I asked her if they were open? She said not just yet but come in and make yourself at home, I recieved the warmest welcome and a smooth rich latte. I returned that afternoon and the young girl remembered me we all had the soup which was the best homemade ive tasted, staff are kind and considerate. Food is fantastic well done crema great to see this kind of service and prices in hamilton. I will be in tomorrow to try your cappucino!

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Star L . 2015-09-10

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Crema Hamilton is a little gem. Great staff good selection of light bites. My wife & daughter say their soups are the best but for me it's all about the coffee. I've not tasted better anywhere. I love coffee! Crema's is the best.

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Philip R . 2015-08-18

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Brilliant coffee shop. Great range of filled hot/cold rolls, toasties, panninis and sandwiches. The staff are all fantastic, they'll offer to make a sandwich up if the one you want isn't there. We go for breakfast every week though I have been known to be in for lunch too! I have a penchant for broccoli & stilton soup and the staff always let me know when it's going to be on. That's the kind of place Crema is, friendly, attentive and accommodating! PS The cakes are fabulous

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emmylou812015 . 2015-06-20

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This place is a little local cafe and if i can be bothered walking down to the bottom i get the soup to take away, i LOVE IT!! proper home made soupalways the same and full of flavourkeep up the good work!! the cakes look amazing but i always resist!!

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Smile_Happ . 2015-05-18

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This cafe is almost too near where I live for me to visit it often. It is friendly and popular local cafe with a loyal clientèle. Clean and unpretentious, it serves very good coffee, sandwiches, soups and light snacks throughout the day

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Alasdair G . 2015-04-15

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Popped in following some shopping. The place is very good and welcoming. The staff were friendly and looked after all our needs.

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Jan B . 2015-03-30

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I have been meaning to review this establishment for years but just getting round to it now. I have been eating here 2-3 times a month for years. I have rarely been disappointed with any time I have eaten there. The staff are extremely friendly and always serve you with a smile. Nothing is too much trouble for them. You never wait long for food and the loyalty scheme allows you a free coffee from time to time. Excellent customer service, well done staff!

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wanderer23 . 2015-03-03

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I would say I go to cream every other day, got to know staff and owners by just popping in for my daily caffeine fix, coffee is great the staff get to know your usual and pretty much got it going on for you walking through the door. Great loyalty card scheme and now the days are getting colder you can't beat there soups always a great selection cream of mushrooms my favourite.

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John S . 2014-10-18

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I have been going to Crema for years and yet to be disappointed. It is friendly, comfortable and great value for money. Always good choice and the staff are incredibly helpful if there is anything extra we need. I would recommend the fruit smoothies which are healthy and refreshing. Worth a visit.

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bosie03 . 2014-07-25

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I must recommend this Hamilton Coffee Shop. It's became our go to place in Hamilton! It's small and doesn't look too fancy, however, the coffee is great, I can recommend the very reasonably priced toasties and her Banana Milkshake is to die for!!!!!The staff are lovely and it is great value for money.Worth A Visit!

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Lorna S . 2014-07-24

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Im in a dilema.I can't decide whether the Breakfast Deal is better than the lunch menu.The £3 Breakfast deal always has me choosing a morning roll on sausage with the best coffee bean latte in town.A browse of the morning papers avec a chat with fellow coffee bean lovers, is a great set up for the rest of the day.If your lucky enough, the home made lentil soup (like your mum used to make) is an ideal choice.For the hungry lunchers, adding a fresh pannini to make a Combo, deserves applause.Crema has a relaxing atmosphere at Breakfast, with a lively buzz about it at lunchtime.Afternoon special of that coffee bean and fresh pastry never lets me venture to any other coffee shop.Why bother!

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Shirley Anne W . 2014-06-18

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Visited here with my husband and my 3 children on Saturday and i was delighted with the service i received. There were two soups available and plenty of sandwiches and toasties that suited the kids too! I will definitely be back in the near future.

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emma050107 . 2014-05-14

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Someone recommended that I go here to try the amazing coffee, and I wasn't disappointed! Definitely the best coffee around and the staff couldn't have been any more helpful.

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Megan S . 2014-05-14

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Place was half full, every table was dirty, full of plates and empty cups of tea and coffee, three staff members having a lovely time though, chatting away, while I waited at counter. When the coffees finally arrived, the waitress left them on the table without taking the dirty ones away... Won't be back.

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Aycaramb . 2014-01-06

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