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3.9

Based on 2.180 opinions finded in 4 websites

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Nº 527 in 792 in Bournemouth

Nº 109 of 149 Other cuisines in Bournemouth

CUSTOMERS TALK ABOUT DISHES WITH..creamstrawberrycookedvanillacrepechocolatelemonstrawberrieswafflecoffeemeltedcake

comment_iconOpinions

Creams Cafe Bournemouth - A Dessert Lover's Paradise. We recently indulged in a delightful dessert extravaganza at Creams Cafe in Bournemouth. The strawberry ice cream was a refreshing treat, and the strawberry shake was the perfect complement. We also loved the classic combination of chocolate chip and mint chocolate chip ice cream. The bubble gum blue shake was a fun and flavorful addition to our order. For those with a serious sweet tooth, the Oreo cookie dough and Bueno on white cookie dough were absolute winners. The Hot N Cold chocolate fudgecake Volcano was a decadent experience, and the Millionaires crepe was the perfect ending to our meal. If you're looking for a place to satisfy your dessert cravings, Creams Cafe is definitely worth a visit!

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Lord Lee Day . 2024-08-18

MORE AT Google

Prices is terrible ask for biscoffe sundae charged me £5 with no BISCOFF biscuit just sauce . If u wanted biscoff biscuits extra £1 bloody RIP OFF. IM NOT surprised not many people go there any more . Soft ice cream not expensive . Won,t be going there again .

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Ang Adamo . 2024-08-14

MORE AT Google

£9 is just pathetic seriously guys.

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Grzech C (_wInDoWs_) . 2024-07-06

MORE AT Google

instructions to not ring the doorbell was not followed but otherwise it was okay.

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Smriti . 2024-07-03

MORE AT Just Eat

Forgot an item and number to call them doesn’t work

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Georgia . 2024-06-14

MORE AT Just Eat

Hot food was hot. ice cream still cold. great portion size.

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Michael . 2024-06-02

MORE AT Just Eat

Really delicious, exceeded all expectations - highly recommend

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Robert . 2024-05-03

MORE AT Just Eat

Really disappointed with what we got. I ordered a lemon merangue cheesecake and got a lemon merangue, not a cheesecake at all. Just pastry which I don't like. The strawberry ice cream was also expensive for what was served. I love sweet things but have had much better elsewhere.

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Lynn M . 2024-04-22

MORE AT TripAdvisor

Nice place and variety of options in ice cream too

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jithin roy . 2024-04-22

MORE AT Google

I am a cookie lover. And always ask for it.it with soft ice cream .This time I did not get soft ice cream with cookies I was disappointed

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LeilA . 2024-04-09

MORE AT Just Eat

Waffle is the best one in the world… ice cream is very very good

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Nadea Diogo . 2024-04-02

MORE AT Google

Food was horrendous, I ordered a few deserts you can 100% tell they aren’t fresh the doughnuts I had were stale and rock solid and tasted horrible

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diogo . 2024-02-27

MORE AT Just Eat

It’s come cold, the cookie isn’t dough anymore it’s just hard

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Charley . 2024-02-25

MORE AT Just Eat

Extremely disappointed with my order. I am a regular customer who usually visits the store in person and have never had issues. Today however I have ordered and received a half cooked crepe with kinder bueno (the wrong one) and hardly any sauce. I am extremely disappointed…

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Vincent . 2024-02-13

MORE AT Just Eat

Not had bubble tea or shakes before. So unusual and utterly delicious

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steven . 2024-02-08

MORE AT Just Eat

ordered from a dessert venue and got some kind of Greek food? justeat error

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Zoe . 2024-02-05

MORE AT Just Eat

Review is subject to change. Ordered online for delivery. Over £30 spent. No items received. 2 phone numbers for Creams called, 1 not in service and no answer on the other. DO NOT ORDER FOR DELIVERY AS THERE IS NO FOOD AND NO SUPPORT. I'll update should they finally get back to me

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Phil Westhead . 2024-02-04

MORE AT Google

Food was with the driver for half an hour before it got too is and was no longer warm and tasted terrible

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David . 2024-01-20

MORE AT Just Eat

Near 2 hours late with no reply or update. Cookie dough was cold

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Ed . 2023-12-03

MORE AT Just Eat

And I got my first order time 18.00 hour too updating time at 6.50 which then was already late the. Arrived at 19.40 never will I order again 30 plus pound eastefci wanted to cancel I rang the shop twice no answer an no one wanted ice cream when finally two hours late

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tracey . 2023-12-01

MORE AT Just Eat

Order was 1 hour 35mins late… no updates no way to contact just eat and no answer calling restaurant absolutely appalling NOT HAPPY AT ALL!!!

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Vicki . 2023-12-01

MORE AT Just Eat

Excellent service especially from Nicole and imad

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Tony Smith . 2023-11-10

MORE AT Google

This morning my girlfriend and I have been eating here a „little“ dessert. It is a lovely place and the food has been very delicious. The worker has been very friendly as well :)

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Sylux Z . 2023-11-10

MORE AT Google

We ordered a milkshake and it was completely spilt. We couldn’t even have a spec of it. Gutted. The delivery driver said to take a photo but I don’t know how to send it to you

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Molly . 2023-11-03

MORE AT Just Eat

Superb service from the manager. Very friendly with unrivalled service. Ice cream was amazing. Will definitely return

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Paul Neighbour . 2023-10-06

MORE AT Google

Nice place - yummy desert and ice cream

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hassan eldeeb . 2023-10-01

MORE AT Google

Sadly, what I ordered was cold, and the lemon sugar and butter was nonexistent

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Jacqueline . 2023-09-21

MORE AT Just Eat

Said it been delivered but didn’t

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Jennie . 2023-09-04

MORE AT Just Eat

Friendly staff, this place always has my favourite flavours of ice-cream 👍

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Viktorija . 2023-08-26

MORE AT Google

Time changed to 20 mins later and the milk shakes had melted and was milk

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Kevin . 2023-08-19

MORE AT Just Eat

Was a nice treat to enjoy with the family but couldn't have extras on the sorbet

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Ross . 2023-08-15

MORE AT Just Eat

The crepes were a little underdone,for me,but that's just personal taste,still an enjoyable sweet treat..the apple crumble never disappoints,and the pistachio gelato is outstanding..definitely 10/10.

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Karen Crabb . 2023-08-08

MORE AT Google

My waffle is probably as cold as the ice cream, is missing my extra wafer that I paid for as well awful service

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Eliana . 2023-08-02

MORE AT Just Eat

It’s nice and delicious. But the reason I give 2 stars is because the lady didn’t put gloves on when she made the waffles.

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Peri Mzuri . 2023-07-31

MORE AT Google

My food has NOT been delivered! This is unacceptable!

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Rebecca . 2023-07-26

MORE AT Just Eat

Waffle was cold Other than that it would be 5 stars

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Angelina . 2023-07-23

MORE AT Just Eat

the worst restaurant i’ve ever eaten at.

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ناصر العنزي . 2023-07-06

MORE AT Google

The coconut gelato is crazy good

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Koda . 2023-06-30

MORE AT Just Eat

Not correct with toppings on waffle

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Tegan-Marie . 2023-06-17

MORE AT Just Eat

Did not receive any food eg 2 crepes. Only one milkshake and one mixed slush. Now having to wait at least 7 days too see if I get a refund. Which usually doesn’t happen. If I do no get a refund I will be complaining to someone higher.

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Molly . 2023-06-10

MORE AT Just Eat

Drivers map was awful and doesnt show our pinned location. Icecream on dish and additional ice cream not here. Food cold

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Hannah . 2023-05-30

MORE AT Just Eat

the strawberries on my waffle were old and had a weird taste, very disappointing.

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Sarah . 2023-04-27

MORE AT Just Eat

My meal was missing items. The ice cream was missing which left the waffle harder to eat. Would not of ordered if I had known there was going to be no ice cream

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Terry . 2023-04-26

MORE AT Just Eat

I have not received my order at all and I’ve tried to call the shop and they will not answer

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Cleo-faith . 2023-04-22

MORE AT Just Eat

Food delivered covered in milkshake 😡😡😡😡😡

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Neil . 2023-04-21

MORE AT Just Eat

ordered cookie dough and a donut but got given 2 random waffles instead:/

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priscilla . 2023-04-20

MORE AT Just Eat

this is the second time i’ve gone to this creams and this is the second time we’ve been disgusted by the customer service. today we walked in clueless with no sign directing us whether to be greeted by a waiter or to take a seat, but instead the lady who didn’t seem to be enjoying her job whatsoever looked at us and back down at her phone three times before bluntly telling us to go to the till on the other side to order. i will be honest the food was amazing, but considering we were one of the only customers you would’ve thought they’d ask how the food was like every other restaurant but no. we got up to leave and we left the waiter to continue as she was, on her phone with AirPods in with not a care in the world to realise we were on our way out the door. don’t expect me to go there again, i’d rather get a bus to the creams in town.

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Tara Faloon . 2023-04-14

MORE AT Google

Hour wait and was late and items missing from the order. Tried to ring the restaurant to sort the missing items and said the number didn’t exist even though one given on the website. Tried another number and no one bothered to answer.

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Bryony . 2023-04-09

MORE AT Just Eat

Went in for a late night snack and the service I received blew me away. Gao was friendly and bubbly, knowledgeable and helpful. The food was lovely too

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mattjdl . 2023-04-03

MORE AT TripAdvisor

The food was nice and warm. The courier found us straight away. Keep up the good service.

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Rebecca . 2023-03-28

MORE AT Just Eat

Very good . Lovely waffle and icecream ❤️

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joseph . 2023-03-16

MORE AT Just Eat

Delivery was speedy, efficient and friendly. Food was poorly presented, low quality and disappointing.

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Carolyn . 2023-03-01

MORE AT Just Eat

Crepe was way undercooked was really soggy Cookie dough wasn’t cooked enough was undercooked. Definitely wasn’t enjoyable and wasn’t finished

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Dan . 2023-03-01

MORE AT Just Eat

£11 for 4 stale doughnuts!! not impressed at all!

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becky . 2023-02-25

MORE AT Just Eat

Food arrived not completed. Received no chocolate on top. Was disappointed

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Colleen . 2023-01-28

MORE AT Just Eat

For what is paid you really don't get a lot and it turned up lukewarm

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Anne . 2023-01-21

MORE AT Just Eat

I didn't order the waffle. This is not the 1st time, I got a different things from what I order Delivery it's fine on time happy with that and the quality of food is good

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Suphawan . 2023-01-12

MORE AT Just Eat

Forgot my custard with my order of apple crumble

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Liliana . 2023-01-12

MORE AT Just Eat

My food was 30 mins late and then the delivery driver sits in her car outside my house for five minutes!

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Jessica . 2022-11-23

MORE AT Just Eat

We ate at lunchtime and ordered waffles & ice cream. Daughter had flake as an extra & I had chocolate sauce. It was sunny and warm enough to sit outside in the sun with our delicious hot waffles. We are not usually in these parts so this was somewhere different. The cafe inside is decorated in quite dark colours.

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Valerie H . 2022-11-20

MORE AT TripAdvisor

My waffle was freezing cold the chocolate on my waffle was sit and dry my ice cream had melted my delivery time kept changing as it seem there was no drivers clearly my food had been sat there waiting

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Abigail . 2022-11-16

MORE AT Just Eat

Food came cold because delivery guy was sat on the wrong road for about 10 minutes could just rang me not happy ruin the food

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Maia . 2022-11-05

MORE AT Just Eat

I ordered a biscoff waffle for my daughter who was having a really tough time. Being 110 miles away, this was the only thing I could think to do to put a smile on her face. I mentioned she was having a tough day in the order notes. Not only did the staff put some extra biscoff in the box they also wrote a lovely note. This made her day. Such kindness is rare. Thank you all those involved

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XSJAH . 2022-11-03

MORE AT TripAdvisor

The food was cold and the driver left on the wet floor

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Beth . 2022-11-03

MORE AT Just Eat

The menu had a good choice. The delivery driver was polite, respectful and on-time.

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Hazel . 2022-10-26

MORE AT Just Eat

Ordered milk shake no straws didn’t come with the cream I ordered

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Dan . 2022-10-19

MORE AT Just Eat

My order had spilt everywhere when it arrived so very unhappy

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Tom . 2022-10-09

MORE AT Just Eat

Paid £34 for 3 options that should have come with 3 scoops of gelato and 3 soft scoops. Ended up with just one of each. Can’t get hold of them on the phone as the line is dead. It’s too expensive for these sorts of ‘mistakes’

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Bradley . 2022-10-07

MORE AT Just Eat

Food was cold, clearly made as soon as they received the order. We should have been given an earlier collection if they were able to make the food so early that it had enough time to get cold.

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Will . 2022-09-23

MORE AT Just Eat

I really didn't enjoy this. It was a Waffle with bananas and strawberries, plus toffee sauce and Ferrero Rocher and we also had a Rolo Doughnut, Sounds nice right But this weird box of microwaved waffle matter turned up . It was so drowned in cheap chocolate and toffee sauce, who knows what was underneath, I tried to find out but was beaten by by gallons of cheap nasty sickly sweet gloop , . No cream or ice cream with it to temper the flavour, I thought it came with ice cream? What I ate was truly horrible, to look at and eat, it was so insipidly sweet and nasty it made your mouth dry. and the rolo doughnut as well, a cheap flaky defrosted ring doughnut just absolutely smothered in cheap gunk, total rip off It was cheap ingredients, microwaved out box waffle, flaky crumbly doughnut and nasty, It was so revoltingly syrupy cheaply sweet its enough to

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Ethan . 2022-09-18

MORE AT Just Eat

They forgot the ice cream and never refunded me or gave me another one.

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Alice . 2022-09-12

MORE AT Just Eat

We needed a sweet hit, badly an fast Creamed delighted us by delivering prompt an every thing was ice cold, as a ice cream sundaes should be an the thick shake was belting!!!!! 10 outta 10

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dan . 2022-09-04

MORE AT Just Eat

I have never experienced anything better than this in my entire life. I have climbed mountains, sailed the seas and ventured through wild lands. I have been as high as a kite and as a low as a dungbeetle. Never have I has such a joyess and wholesome experience

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Shane . 2022-08-18

MORE AT Just Eat

Ordered a Oreo cookie dough. Came with no Oreo ice cream, literally a few crumbs of oreo, no wafer, no chocolate shavings

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Mol . 2022-07-27

MORE AT Just Eat

I never received my order and have been charged. I am fuming with this and would like a full refund ASAP please.

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Sarah . 2022-07-10

MORE AT Just Eat

Ordered two large milkshakes, received one large and one small. Useless staff unable to read basic English or purely just incompetent.

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Ash . 2022-06-23

MORE AT Just Eat

Missing items and delivery driver persistent I had it all. Clearly not!

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Samantha . 2022-06-09

MORE AT Just Eat

Food came freezing cold Ice cream was also melted I buy all the time from you & this time was really disappointing.

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Jade . 2022-06-04

MORE AT Just Eat

they were very late and forgot my ice cream

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Olivia . 2022-06-03

MORE AT Just Eat

Perfect! Super quick delivery too! Thanks 😊

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Graham . 2022-05-10

MORE AT Just Eat

Great place for a desert, plenty to choose from quite a large menu. Good service maybe a bit slow but worth the wait. Highly recommended.

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Amanda . 2022-05-08

MORE AT TripAdvisor

The food wasn't done right missing items on the waffles we paid extra for....

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Kyran . 2022-05-06

MORE AT Just Eat

Ask for no caramel sauce, choc instead, comes covered in caramel top to bottom in a average size plastic cup. Disgusting service.

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Mark . 2022-05-01

MORE AT Just Eat

Fantastic waffles. Friendly staff.

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john palmer . 2022-04-29

MORE AT Google

We came in an sat down at a table, nobody noticed us. The table wasn't cleaned up until we asked the personal several times. As we went to the bar to order some ice-creames. We stood there for 5 minutes an nobody asked us what we'd like. The communication an motivation of staff was bad.

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Dario Fankhauser . 2022-04-23

MORE AT Google

Did not received the correct food that was ordered

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Melissa . 2022-04-18

MORE AT Just Eat

Payed £15 for 1 waffle, incredibly disappointed by the size of it and how dry it is! I got Nutella sauce on it and there is hardly any, even though I asked in the notes to get alot, I probably didn't even get the minimal amount. Also I payed £1 for whipped cream which was basically pea sized.

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stevie . 2022-04-14

MORE AT Just Eat

Strawberry’s tasted completely out of date they were horrible

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GeorgiA . 2022-03-08

MORE AT Just Eat

milkshake is half empty spilt all over the bags no cup holders or lid protectors disgusting!!

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Laura . 2022-03-08

MORE AT Just Eat

Both milkshakes ordered turned up with the cups completely upside down, milkshake leaking from the bag. Awful service with no correct phone number to call to fix this.

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Danielle . 2022-03-05

MORE AT Just Eat

So food as usual I am very happy with service how ever on this delivery an item was missing my 2 ice cream scoops with my Oreo waffle are missing other than that I recommend creams when things are not missing

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Ross . 2022-03-03

MORE AT Just Eat

Although one of the items was wrong and couldn't get through on the phone to correct it, went down there and they sorted it no problem. Everyone really enjoyed it, thank you

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Sophie . 2022-03-01

MORE AT Just Eat

The milkshake was more like ice n milk didn’t taste the strawberry at all horrible

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Lauren . 2022-02-27

MORE AT Just Eat

Great coffee.and ice cream. But toilets. OUT OF ORDER. was a bit of let down.

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martin haley . 2022-02-21

MORE AT Google

Food was cold and pancake wasn’t cooked properly.

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Erica . 2022-02-20

MORE AT Just Eat

Always a great visit. Good place to meet friends and enjoy the finer things in life! Look forward to my next visit

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karenJF1997 . 2022-02-15

MORE AT TripAdvisor

Staff behavior was better than everything

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LEL L . 2022-02-12

MORE AT Google

Hey Just Eat so i ordered my creams and it turn out my food was squashed and cold and the driver was not careful with it .The food was not edible and i had to throw the food in the bin.Im really disappointed with the service you guy provided me with as I want a full refund to my bank please.

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Ali . 2022-01-24

MORE AT Just Eat

Do not order online! Smoothie is pure Ice & not drinkable

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Samuel Barker . 2022-01-22

MORE AT Google

Thank you soo much was delicious

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Walaa . 2022-01-13

MORE AT Just Eat

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