Craigdon Mountain Sports Coffee Shop in Edinburgh, City of

Great service and very friendly, knowledgeable staff. Good range of gear and activities covered.

Lovely items, quick delivery and the service was fantastic! I would recommend ! 🌟🌟🌟🌟🌟

This is an amazing shop. They work to find something that suits your needs. There’s no product push and certainly they stay you towards Beth Valley for money rather than the most expensive item. Super friendly super helpful and a lovely experience.

Helpfully when I need help but think some of there gear was over priced

The best customer service I've had in years! I was uncertain about the sizing of a jacket. I emailed the store and they replied speedily with information on the sizing. Prior to sending it out, they were concerned that the sizing came up small, so a member of staff kindly put the jacket on and they sent me a photo. They waited for my confirmation that I was still happy to go ahead before posting it out. Despite my late email, it arrived the next day. I'm incredibly happy with my purchase. A great team, extremely competitive prices, excellent communication, speedy delivery and incredible attention to detail. Thank you for such impressive customer service.

I have passed this shop many times and today was my first visit. I needed boots and knew what I wanted in terms of fit and feel. I was offered some assistance from a member of staff who could not have been more helpful, knowledgable and patient with me. I came away with exactly what I needed.

Staff were utterly charming and helpful even though they were incredibly busy - almost running to get it all done. The food was great. We were there for ages and thoroughly enjoyed ourselves. The disabled toilet was good. Better signs for the lift would be helpful

Brilliant service with great insight and fab stock (from all I could tell). Anna (who served me) could not have been better in terms of knowing her stuff and spending loads of time giving me loads of options (it was end of the day so the shop wasn’t busy - and as an independent they’re not gonna have loads of staff if it’s busy - but I’ve recently visited Cotswolds in central Edinburgh and they seemed pretty light staffed for such a central location anyway). Am not local - but when next I’m needing to invest in good kit then I’ll definitely be back to get the in person service from these guys n gals.

I went in to the shop in March, after discovering that Decathlon had removed their skiing section (before the end of the season!) There was still a decent selection of kids’ ski gear in the shop and Jon helped my son choose a helmet and goggles, socks, thermals and gloves. However, as my son was only 3, there wasn’t much in his size in terms of ski trousers/jackets or all in ones. Jon really kindly offered me a pair of his own child’s salopettes that had never been worn and were outgrown. He wouldn’t accept anything in return for them. I was blown away by his kindness. Thank you so much. It is always such a pleasure to come across a business that is run by a genuinely lovely human. We will be back for more ski gear as my kids grow!

Had a great lunch today with family. Very nice. Thank you. Loved the club sandwich and the waffles. We are local so will definitely be back

The new shop and layout with Sainsbury’s upstairs works well. Craigdon is still full of fantastic stock and very knowledgeable staff. Friendly service and great for a wide range of equipment… Love my new jacket and mid layer for working outside. 👌🏻👌🏻👍👍

A little disappointed. Was expecting the Tiso at Perth

Always very helpful, friendly staff

Not sure why this place is getting such bad reviews. We came on Mothers Day for a family brunch and they managed to squeeze us in. The place was busy but we still got our orders out within about 20 minutes and everything was good. Staff were very pleasant. Will be trying their evening menu soon.

I went to Sainsburys to collect an argos item and got a shop to. The staff were great, and the shop looked fab. Its not far from me so I will return, thanks

Used to love this place! But ever since it has been re-done it has become awful. Firstly, we came for lunch at around 3pm to then be told they stopped serving at 3:30 even though the cafe didn’t close until 5pm?? Then when we got our food, the smoked salmon and cream cheese panini I ordered was just a tiny piece of cooked hot smoked salmon (not what I thought it would be) and butter in a panini- no cream cheese! And the fish and chips my boyfriend got was not worth the money. The fish wasn’t flakey and the outer batter was soggy and flat with minimal flavour. What has happened here! Cobbs used to be amazing! Very disappointed and won’t be back.

Service very slow. Coffee tasted very bitter and could not drink it. 25mins later breakfast arrived and it was awful. Will not return.

Avoid this place - clueless staff, and quality of food & service getting worse on a weekly basis. Waited for 50-mins for bacon rolls only to be told they never processed the order. Cold coffee to add to the poor experience!

The staff here are friendly and knowledgeable about a wide range of outdoor activities, and the equipment they stock is always of a high quality.

I recently had an extremely disappointing experience at Craigdon, in Edinburgh, that I feel compelled to share. Despite my excitement to hit the slopes, the staff's attitude and lack of service completely soured my visit. Firstly, the ski technician outright refused to fit bindings for my skis, citing reasons that seemed arbitrary and unfounded. Their dismissive attitude made me feel unwelcome and undervalued as a customer. Instead of offering assistance or finding a solution, they seemed more interested in finding problems and shutting down any attempt to resolve them. Furthermore, the technician's patronizing demeanor only exacerbated the situation. Instead of addressing my concerns with professionalism and respect, they spoke down to me, making me feel incompetent and uninformed about my own equipment. To add insult to injury, when I sought assistance from other nearby ski shops, I was met with a stark contrast in service. Two alternative shops were more than happy to accommodate my needs and we're able to fit the bindings! The lack of willingness to help, coupled with condescending behavior, left me feeling frustrated and undervalued as a customer. I would strongly advise others to seek out alternative options for their skiing needs.

Great shop with friendly staff- I went in to gear up for climbing Kilimanjaro and they were very knowledgeable about the kit I would need, giving good advice but without overselling things.

A woman who was works there came out with the classic " I don't want to be rude but..'then proceeded to be rude. Poor, smart-alecky service.

Note this is mainly a Sainsbury's now. Cafe and shop still there though. Could do with some outside lighting.

We waited nearly 10 minutes for a waitress to notice us and to show us to a table. Then I waited a further 10 minutes in a queue to order our coffees and food. The scone I had ordered was delivered quite quickly to our table. But we had a further 18 minute wait for two coffees to appear, and a few minutes more for bacon roll. Th new cafe arrangement felt large and noisy and had a canteen feel about it. After so much waiting, we were more than ready to leave by the time we were finally served our coffees. I would not return.

Well this place may well be wonderful - when it re-opens! Travelled a reasonable distance a few weeks back, only to discover the cafe open, but the "shop" not much better than a stall at a jumble sale! Even worse was the very rude / sarcastic employee on the door, who almost seemed to be spoiling for a fight. I will NOT be back.

Not a review of the shop, rather that they haven’t updated the Google map entry to show that they are closed for refurbishment until November 2023 We made a detour to discover it was closed

Great selection of hiking and skiing gear but not the cheapest

Great food but we had to wait 40 mins for cups of tea to be brought to us, then over 45-50 minutes for the food to arrive, in spite of politely chasing twice. Confusingly the cafe wasn’t even full.

Amazing food, very generous portions and great quality. We had the breakfast stack, pancakes and vegan breakfast. All super tasty. Also had coffee and smoothies. Fab.

Sale is on! Great time to buy your winter woollies.

Great bargains in sale and good amount of gear

Very disappointed with the behaviour and rudeness of the waitress .. who kept us waiting a lengthy time before offering a seat As I was with my elderly mother (who has recently had surgery and a fractured bone) I felt this was really unacceptable and was dumbfounded to discover that this was in fact the manageress. What a disgrace!

Highly recommended. Went for breakfast. Can't see past the avocado on toast with poached eggs! Great food and service. Plenty of gluten free choices too. See you soon! Larry

Nice family breakfast including the dog. Prices are not cheap, but the quality including the coffee was good. Not super fast service but waitresses seemed very pleasant.

This used to be a great friendly little cafe, but the front of house service has definitely deteriorated. We visited fairly early (10am) on a Sunday morning and were directed to a table in the middle of the busiest part of the floor. We asked if we could get a quieter table but were basically told "take it or leave it" despite less than 50% of the tables being occupied. The server at the cash desk was also quite brusque and although the food arrived fairly quickly and was nice enough no one came to ask how it was. If the cafe is now doing so well that it doesn't need to bother about customer service then as it's an independent then I'm glad to hear it, but someone needs to remind the staff that without good service that could easily change.

I do not often give poor reviews but this is definitely aimed at an unimpressive front of house member. Pitched up yesterday with wife and 4 legged friend for a late breakfast. Was asked by said member of staff where I'd like to sit and I suggested a 4 seat table out of the way because of the dog. I was then directed to another table (2 seater) in case "it got busy later". This was tuesday at 1000 on a very wet and windy day. During the whole meal I was of opinion that we were punters rather than people to be engaged. As an aside the member of staff had long acrylic nails which I thought were contrary to food and hygiene regulations and I would have thought represented a safety risk in being able to serve food safely (she did in fact drop food off the side of the plate when serving my wife) I thoroughly enjoyed my full breakfast and Mrs M enjoyed her eggs and smoked salmon. I think some staff training around the relationship between staff and customer needs addressing as well as the long nail issue. The response to this review will determine if I return to Craigdon, which I have given rave reviews in the past.

Good coffee but big hike in price £3.70 for large now 50p rise. Food nice but also on pricey side. Quiet today

Service very slow. Food average. It’s a wait to be seated then go and order. Waited for eternity to be served even though I was at the front of the queue. Then waited another eternity for food to come. The cafe was 10% full… Food very average

First time I've been here. Great service, fantastic avocado on toast for my wife, and brilliant poached eggs with black pudding for me. We'll definitely be back!

We regularly visit this cafe which was previously run to a high standard. Some elements are still good. The food is very tasty and the coffee is first class. However, the service is now very poor and, arriving 45 minutes before closing, we didn’t feel...

To me, this cafe serves the best bacon rolls in Edinburgh. Friendly staff, very clean place. I'm a regular visitor.

Standard Latte which they call large £3.60 by far the most expensive coffee in Edinburgh it was good Strong and well made but way to expensive for the measure. Place ok staff friendly but nothing justifies that price.

Waited an unusually longtime for the meal. Soup and panini combi was disappointing. Lentil soup was very watery and the filled panini was the smallest I've seen. Seems overpriced at £11.95. The veggie burger was made with a very sweet brioche bun, filled with sweet...

I had the witches stack today. See photo. The food was great as was the service. Great views of the Pentland Hills. I really enjoyed my meal.

Fantastic stock. A bit ££££££! Wasn't too keen on being "followed" around the store by a member of staff!

Great wee place for breakfast or lunch.

First visit to the cafe happy with the service and menu.

A Skiers paradise or if you need walking boots or waterproof garments this is the place to go

Completely useless web site. No information to be found anywhere - only a video of the store!! No products details or prices to be found anywhere.

Great selection of quality clothing and accessories.

Reliably good coffee and scones and nice ambience. However, more than once we have seen staff stroking customers dogs and then carrying on handling food without washing their hands. With all the emphasis on hand sanitising these days this is a bit alarming.

This place is fantastic! Great stock, well laid out and a good vibe. The 5 stars go to the staff though - every time I have been in they are always so helpful and super knowledgable about the gear they sell. I've been a few times recently as I am currently researching and looking for equipment for a long backpacking trip I am due to do and everytime I've been in I always get a lovely member of staff who is never too busy to help me. Although I haven't bought anything yet I am definitely going to purchase my hiking shoes from here as their customer service has made me want to purchase from this store!

Better than Go Outside not as expensive as Tisos

The staff here couldn't do enough to help and were very patient

Excellent outdoor sports gear provider. Good selection of quality gear.

Visited last Sunday, arrived at 12:15,ordered food at 12:28,food still not arrived by 13:15. We had to ask for a refund and left. It had been busy on arrival but most folks we'll settled in and just for coffee. What was galling was the guy...

Wide range of outdoor clothing & equipment. Knowledgeable staff. Easy parking.

Big range of outdoor clothing with excellent advice.

It takes a wee while for orders..Nice food at a price...its dog friendly

Went for coffee and cake son had roll massive portions reasonable prices excellent coffee and sale on

Called in here for walking boots. Great knowledgeable service. Could not do enough for you. Lovely little cafe on top floor as well.

Great staff, they are very professional. Thanks for your help!

Top class service and advice from very experienced staff. Went in for a boot fitting and had a rough idea of what I was after but was blown away by the knowledge level of the deputy manager and store manager, where I was advised to go for Altberg Tethera's. Was really looked after and they weren't done until I got exactly the right boot and sole. Lifetime customer gained.

Was in last week with my dog staff were very friendly and helpful. Great meeting place for work social and Grandkids

Craigdon has always been our shop of choice for mountain kit, but they've now fulfilled my need for police boots in a time where the style I was looking for is low in stock and high in demand. Richard went above and beyond to make sure the boots I wanted were waiting for me on my long drive in from Perthshire. Highly knowledgeable, extremely accommodating, and the friendliness of him and the other staff was outstanding! I can't thank Richard enough. Amazing wee shop!! 😁

Best gear and knowledge in Edinburgh / Lothians.

Great selection and friendly staff

Friendly knowledgeable staff, good returns policy so can try the boots in the house for a couple of week see if they work for me!

Very wide selection and some great deals on footwear - well worth a look!

Good bargains if you look for them..no extendible tent poles though

Stopped here for a quick bite with a mate. We both opted for the soup and panini deal with a coffee. I had the sweet potato soup with goats cheese and a ham and Brie panini - great value at just over a tenner and...

Good quality gear. Prices OK. Helpful and knowledgeable people in store. Cobbs cafe upstairs offers great food at good prices. Place always very clean and sanitised.

Had to buy a really expensive pair of walking socks to try the boots on properly as my socks were too thin. Sales guy didn't explain that they could stretch the boots if needed for a better fit. He then asked me loudly as I approached the till to pay for the socks where had the other pair of socks gone that I'd initially picked up but decided against because they were even more expensive. Then had to explain my husband had put them back for me, made me feel a bit like a suspect. My husband had a much more positive experience with a different sales guy and didn't have to buy socks so it depends who you get.

We visited for breaksfast after a friend recommended it and were not disappointed. My eggs benedict were cooked to perfection and my husband was really happy about his full breakfast, too. Staff was really helpful and friendly and the outdoor seating area is perfect on...

Friendly and knowledgeable staff. James took the time to find exactly the right pair of boots for me. They stock Altberg, who make a really good range of boots in lots of different fits. Great choice of equipment and clothing and I found some good value walking poles too. The cafe on the top floor does tasty food and drinks. Well worth the visit and I’d recommend them if your in the area.

Brilliant cafe Plenty of vegan and vegetarian options and everything made fresh. Clean and safe, a great stop off spot.

What a fantastic shop with lovely buzz about it. Lovely cafe, friendly staff and well stocked shop to please any outdoor enthusiast! Will be back!

Warrantied my walking boots before the suppliers even replied to them - excellent customer service

Lovely staff and safe shopping with a one way system in place. Very dog friendly

Stopped her for quick bite - soup and panini deal was great and the mushroom soup was very tasty . Service very good and staff very friendly. Would certainly visit again

Great advice, helpful staff, great products

First visit after lock down . As good as before . Especially love this place as it is dog friendly and of course food and service is perfect !Glad to be able to have our very regular visits here again

Very friendly and accommodating staff. I was only buying drinks, but needed a sugar free option. The staff obliged, then arrived at my table with a free sugar free scone! A much appreciated gesture! I will be back.

Very good shop excellent selection of walking gear and knowledgeable staff

Excellent selection of walking boots aided by a very knowledgeable and very helpful assistant who ensured a good buy.

Total waste of my time and effort... Lack of sizes in walking boots. Was willing to pay up to £240 for boots but nothing was available and couldn't even order and collect from the shop. Won't be back.

As I cannot visit my grandparents in their house anymore we decided to visit this cafe after hearing good things about it. I pre-booked the table for the three of us as I knew it is a popular destination, however, on arrival I was told...

Very knowledgeable and helpful staff, made the shopping experience a decent one and came away with some new equipment that will last and be used regularly.

Very slow service. Table only allowed for one hour but took 15 minutes in the queue to order and coffee arrived 10 minutes before we were told by a rude and aggressive man we had to go. Toastie and watery soup £10.50.

I have very mixed feelings about this place. The café is fabulous. The view and what they serve and the staff in the cafe are all amazing. The staff in the rest of the store (outwith the ski department) are very helpful. The ski department I hate with a passion. Over a period of four years, I have been mis-sold to (more than once). I have been told information which was utterly wrong. Most recently, i was talked at and could hardly get a word in. I try to avoid going to the ski area if I can. I try and find any excuse to go to the café - definitely worth a visit. Breakfast is amazing. Their Eggs Benedict on haggis is just incredible.

Very helpful staff and good range of quality outdoor clothing and equipment.

I found the staff here to be incredibly helpful. Recently I had to buy new pairs of 3 different types of shoes at once, something I would normally find really stressful. Going here made it really easy. Not only that, but I returned a pair after I realised they weren't exactly what i needed, and realised 3 weeks later that I hadn't taken my orthotics out. I didn't have the receipt and couldn't remember the brand name but the staff stuck with me on the phone trying to find the shoes from their records. Eventually we were able to find the shoe they thought it was. They didn't find the orthotics but took my details in case they turn up later. They went above and beyond and if I wasn't convinced before, I will definitely be buying all my outdoor gear from them in the future.

Lots of interesting stuff with helpful staff. What's not to like?

Lots of mountain wear and great cafe.

Very knowledgeable staff who can help you avoid mistakes when buying expensive outdoor gear. A good pair of hill walking boots will set you back £130-£200, and it is easy to make a mistake buying online. With support from the team at Craigdon you will get something suitable for your intended use and they have an excellent policy of after sales service.

Fabulous sports shop. Great service Thank you x

Great place to have lunch outside of Edinburgh, handily just off the by-pass at Fairmilehead. Above an outdoor shop, it's bright, airy and spacious, with seating indoors and out and big picture windows looking out at the ridges of the Pentland Hills. Service is really...

Ok coffee is good £7.20 for a cheese and pickle toastie, served with salad and crisps...disappointing, sandwich was fine enough but salad a few leaves and one thin slice of cucumber and some corn chips really not worth it. The overpriced flapjack was dry. Could...

I was served by a lovely man called martin, he was most helpful and knew about everything I was asking which was super. I was greeted politely by all of the staff. The shop felt very well set up for Safe browsing. I got a real bargain on a tent, I'll definitely be going back!

Normalmente venimos aquí porque es un gran lugar que admite perros, pero hoy no teníamos perros para nuestra primera visita posterior al cierre. Me sentí muy seguro con las pautas que se cumplieron y probablemente las mejores que he visto hasta ahora. El servicio fue rápido y amable, el camarero dijo que era nuevo pero que estaba haciendo un trabajo fabuloso. La comida era deliciosa y la disfrutamos yo y los niños. Bien hecho Cobbs a tu regreso. Te veo pronto.