Cote Brasserie - Richmond in Richmond upon Thames

We visited on 19th Nov 2024. The stuff were kind and caring. And we got 12 gbp discount as we were patient when they moved us from a table to another. It was such a king gesture. Thanks to the manager of that shift

Zain (i hope I spell right) from Winbeldon branch did an outstanding job today, exceeded our expectations with his level of service. Thank you for making our birthday brunch special. Cheers, Marc, Natalia, Alex and Ana PS beef cheek was 10/10!

Nice restaurant in Richmond. We went for fixed menu which is about £22 for 3 meals, thats really good option. Nice wine and pleasant atmosphere.

I wish to express my disappointment in Cotes menu and quality of food on there A La Carte menu. I have always thought Cotes was good value for money and fine French cuisine. But not this time. I ordered the salmon with French fries of which this came overcooked and the portion of fries was only about 10 fries in total. They also give yoy side orders now in very tiny dishes. Charging £18+ ahead for this is not acceptable. My husband had the burger and fries and to be honest MacDonalds would of been better. Sorry Cotes will not be dining with you anymore. The service was nice and they did give me another portion of fries but you still only give tiny portions for extreme prices. In this economic climate people are still trying to support hospitality but not at cheap expense.

Breakfast treat great start. Tried a new venue and it was nice surprise. Good value at £15.95 per person all inclusive with coffee and a selection of juices . Menu is quite extensive and lots to choose from. Although they forgot a breakfast and served the wrong choice of eggs. The recovery from the waitress colleague was highly successful. Checked on our satisfaction, offered more service of coffee , apologised with a smile. Continuing to make sure we enjoyed our experience, now that’s hospitality. Ambience great quite a buzzy atmosphere. Really had a pleasant morning. Food tasty good portions and presentation was good too. Thank you.

We came here for our anniversary and they staff where so welcoming and helpful. The food was an amazing. 10/10

We were on a long walk from surbiton to richmond along the thames. Nice day- probably ill advised. We joined the human centipede that was richmond on a sunny sunday. Desperate for food we cut out to the centre and found cote. Plenty of space- brasserie french food cooked by brasserie french people. Good stuff- air con - friendly staff good food and pitchers of wine. Ditch the river head in land.

This used to be good. Staff and location were and are great. The food is shambolic. I ordered liver parfait. That in fact was late or terrine. Served cold, smelled like cat food and was accompanied with “bread” that was in fact stone bricks. Tore up the roof of my mouth. A painful experience. Then the pièce de résistance. The Beef bourguignon arrived. 1 pice of meet that looked like a plate served when rationing was a thing was served. I cannot overstate how hot this was. I’ve incurred probably life altering burns in my mouth from a nuclear level of heat. Will never return.

We arrived 4.45 and were given a very warm welcome by Camila and invited to stay even though we were early. My husband and I had poulet grille, chicken with creamy mushrooms and thyme sauce, frites and green beans then crepes aux cerise and cheese plate. A very delicious meal and reasonably priced. All the waiters and waitresses were very competent and professional. We were served by Gabriel, Jamie, Daisy and Stephano so we were served very quickly and efficiently.

I am simply not understanding the new portion sizing that has happened to wonderful Côte Brasserie. Is this supposed to be enough for adults? It used to be the place to be when it came to a great breakfast and lovely dinner. Now you are left with leaving hungry and disappointed. This was not how Côte was years ago. Either management has changed or Côte is focusing on refurbishment/decor vs food quality. Also, the removal of the vegetarian sausages was criminal. Highly requested items being removed from the menu simply doesn’t make sense. I used to spend Christmas Eve at a Cote. Now, snow thank you!

Absolutely lovely from the moment we came in the door. We were welcomed and shown to a quieter table in the corner, which we appreciated. Service was exceptional and food was delicious, couldn’t fault a thing. Thanks for making my birthday lunch special!

I’ve been approached by someone on telegram who told me that I should give a 5 star rating to this restaurant and I’d then get paid £5. She told me clearly that I don’t need to go to the restaurant, but that the restaurant is trying to increase its popularity by paying people to review it on line. Be warned therefore that other reviews about this restaurant maybe fake.

The food is very delicious and the service is very kind and friendly. I recommend it with all my heart!

Absolutely amazing place,food and staff where amazing will definitely be coming back 😀

The lunch was on point and the service is excellent too!

Great family experience, we really enjoyed our time there, the service and the food was outstanding for us who loves meat!

Love this place.. staff always welcoming and food is amazing.

Cote offers a delightful dining experience with its very good food and drink, complemented by a very good atmosphere. The restaurant's friendly service and reasonable prices further enhance the overall appeal. It is a place where one can savor a satisfying meal in a welcoming environment.

Excellent service, staff very welcoming and pleasant, food was very tasty, well presented, and filling, very relaxing atmosphere, definately recomend to familycand friends, and will be coming in back regularly

Very nice food, great price and amazing customer service Will 100% eat from here again

Fabulous environment for family dinners with great hospitality

What a lovely bunch of people had a beautiful meal here. I wish I could come back again and eat that all the time.

Some of the best service I have recieved during my time in London. Food was amazing and waiters + staff were excellent. Would come again and definitely reccomend.

They got friendly staff and they got great food on the menu

Very welcoming experience with great portions of fantastic food definitely one of my favourite spots

This place the atmosphere everything about it it’s beautiful the staff are very polite and friendly the food was a 10/10 id deffo recommend for friends and family to visit this place amazing will be revisiting

Loved the food 💯 recommend great service lovely staff will definitely be back 👌

I went to cote richmond restaurant a while ago and i had the best experience ever everything was on point the food was amazing the atmosphere was so calm and nice i can’t say much about that restaurant because everything was just amazing!

Absalutely gogeous food and very clean. Will deffinetly return.

Great restaurant with fabulous food and service. Highly recommended.

Great food, service was great. I definitely recommend it.

Had a great meal with the wife down here last week while visiting family. Staff were all very pleasant. Will come by again if in the area.

Measly portions, poorly presented and staff who just don't care. Just had a miserable experience for lunch. I ordered steak frites for main. It arrived VERY quickly with a small amount of fries and an odd looking salad- some corriander with a few razor thin shavings of radish. The meat was grey. I had been asked which sauce I wanted, not realising until after this was a chargeable extra, £2.75 for a tiny pot of Peppercorn sauce. I'm not miserly with my money, quite the opposite but I felt a bit duped and it was nearly the same price as my drink. The portions were so tiny I ate it very quickly. For dessert I ordered the "crepes". Even the server looked embarrassed as he handed me the dessert- one tiny crepe, on a plate not much bigger than a saucer, some clotted cream I'd hate to think how long had been stood out and a dollop of cherry compote. Again it was a tiny portion. But it was tasty, just not really what I would expect- the prix fixe menu should explain if these are tasting menu size portions. To finish the waiter sold me a cappuccino which looked nothing like a cappuccino I've ever had in my life and without any chocolate on top. The place was empty. Staff stood around chatting. I don't think this place will be here in a year. Avoid. Avoid. Avoid. £31 and I came away still hungry. The only positive is at least at 10% service isn't extortionate for the lack of care and attention given.

amazing place good service highly recommended

Very nice restaurant and worth a visit ♥️

Chic restaurant. The service is fast, the waiters are friendly and ready to help with the choice, they find an approach to each guest and select items from the menu for everyone according to their taste. The atmosphere will be comfortable for everyone.

My partner and I had dinner at Cote and we had a fantastic time. Despite not booking in advance, we were welcomed warmly. We really enjoyed the cosy atmosphere. The service was friendly, though it took a bit of time for our order to be taken, but once the food arrived, it was well worth the wait. We shared two starters: the truffle chips and seared scallops, which were both delicious. My partner absolutely loved his main course, the baked Ratatouille. I ordered the Mushrooms Bourguignon and was initially surprised, thinking they’d brought me a meat dish! However, the staff assured me it was all mushrooms, and I was blown away by the taste and texture. The richness of the mushrooms was incredible—so meaty, it was hard to believe! They told me the brand they used was called Fable. It's definitely worth trying it out. It was a wonderful dining experience. I highly recommend this restaurant for anyone looking to enjoy great food and a welcoming atmosphere.

I had a wonderful time at Côte today! Teo, the waitress, was incredibly friendly and attentive. Thank you once again for taking such great care of me.

I've been here a few years ago and it was okay. I am leaving a 1 star review however, because they are using bots on Telegram to ask for 5 star reviews. Absolutely pathetic marketing practices.

Great food. Clean environment and fantastic staff Will singlet come back again

Great restaurant ..I've eaten at Cote quite a few times

This is very quite place and there service also good

I love french food, and when i stumbled accross this one i was amazed

Very good customer service, enjoyed the atmosphere and the food was delicious, definitely will come back

The food was excellent and delicious, staff were friendly and inviting, overall the best restaurant I have been to!

One the best french restaurants you can find in London

delicious food! beautiful otmasphere Good service . And frandly staff Thank you!

Had food from this restaurant yesterday and it was way over my expectations. Very affordable when compared with other similar restaurant’s around. I would suggest having food from here when you are around !

You guys never fail to amaze me. Every visit is better than the last. French onion soup is the best I’ve had outside of France, and actually better than some places in France! Staff were amazing and attentive as usual. See you next time I’m in the area! ❤️

Had an amazing experience, food was delicious, definitely recommend

Highly recommend, perfect food and staff is very welcome. Thank you guys 🤗🤗🤗

Awful brunch, missing and incorrect items, cold, undercooked bacon

Food was delicious and staff were perfect

Great atmosphere, lovely dinning, friendly staff great customer service. The food was a delight and overall a great experience

The service is very good, the food tastes delicious, and the environment is beautiful, suitable for dating and dining. If you have time, you can come and try it.

had a blasting experience on this top restaurant

Lovely little place be look forward to going back

My wife and I were in Richmond for our Anniversary and I came across Cote Richmond. The staff very ver friendly and proficient with no problem too big or too small and very attentive. The food was excellent in its preparation and presentation and the staff took plenty time to explain and describe every dish ordered, every part of its ingredients and the method of preparation

The manager and her staff were absolutely charming- they were very friendly and attentive . The food was delicious and we had a wonderful experience

My wife and I went for an early dinner at Cote Richmond. The food and drinks were great as usual. Service friendly, knowledgeable and attentive they are a great team! Such a pleasant dining experience, we really enjoy the environment and ambiance of the Richmond branch 10/10.

Florence was the loveliest waitress ever and made our meal really special.

Highly recommend, the food and staff were amazing. Definitely try out the desserts! Just amazing!!

Lovely staff, nice location and friendly atmosphere. The breakfast was very good, just a little expensive for what you get - the eggs cost extra, that's not cool. But overall still pretty decent. Everywhere is so expensive now even for breakfast, I don't know how I manage to stay fat these days.

Title: Disappointing Experience at Cote Brasserie I recently dined at Cote Brasserie, and my experience was far from satisfactory. From the moment I walked in, I was met with rude staff who seemed more interested in chatting among themselves than attending to customers. Their dismissive attitude and lack of professionalism set a negative tone for the entire evening. The atmosphere was equally disappointing. The dim lighting and cramped seating made the place feel more like a dingy dive than a chic brasserie. To top it all off, the menu was filled with what I can only describe as false advertising. The dishes served were a far cry from what was promised. The Steak quantities and/or measurements were incomparable. An 8 ounce advertised steak was more like a 4 ounces when it arrived to my table. Poor! Overall, my visit to Cote Brasserie was a regrettable experience. With rude staff, a poor atmosphere, and misleading menu descriptions, I cannot recommend this place to anyone looking for a pleasant dining experience.

I was on the terrace for a coffee, Mike welcomed and delivered outstanding hospitality. Really can't wait to come back. Make sure you meet Mike on your next visit.

Camila provided a really great service . Amazing food at cote and will be back for sure❤️

All was great as we sat down for our pre theatre dinner. I enjoyed the ambience and the friendliness. Only disappointment was my meal choice - I went for the burger. It was bone dry, overcooked (for me - but no one had asked how I would have liked it prepared) and accompanied by floppy lettuce and soggy bacon. Others were far luckier with their choices, so I am sure mine was an aberration. Disappointing nonetheless.

We ate dinner from the prix fixe menu. It was excellent and good value. The staff at this restaurant are always excellent and this visit was no exception. The drinks and food were served quickly and the staff were very friendly and efficient.

Went to Côte as a date night. The food and atmosphere were great, would highly recommend! Our waiter Chris was super nice and friendly throughout the evening. He overheard that my partner had never been to a vineyard before and organised a small wine tasting for us. It made our night, such a lovely touch!

Great food lovely service. The young lady that served 7 of us was great. All staff made a fuss. Food was amazing we all loved the calamari too. The sharer platter was delicious as a main meal.

Mishal was an excellent waiter. He was attentive and explained everything to me in order to make sure I’d order something that wouldn’t trigger my lactose intolerance. The food was delicious as well. Particularly the warm tomato salad, a simple but tasty starter.

Maybe just busy Sunday, but service was very slow. Staff were friendly enough and food was tasty

We always have a really good breakfast here. Sophie looked after us today, great service with a smile and would recommend.

Had dinner here recently prior to going to Richmond Theatre. Cote is always a reliable choice and this branch is no different. Exceptionally good value pre-fixe menu (and so nice to see whitebait as a starter!). We all enjoyed our meals and service was friendly and the waitress made sure we were fed and watered in a timely fashion so as to get to the theatre on time. Would only comment on the iPad order taking system. Needs either ditching or tightening up. Our poor waitress had to find three different iPads before getting one that worked - was just beginning to get irksome! Also, it's quite a tight crowded space and the restaurant was busy. Some of the staff were a bit clumsy and two of us were knocked and nudged several times whilst eating - only one waitress apologised though.

The food was great (breakfast menu, on very hot plates), but it was the staff that made the visit stand out. The manager is the friendliest I've come across in a really long time, and the waitress for our table was also a joy. Really makes such a difference :-)

The food was good, hot, and served very quickly. The staff were all very attentive.

Went to Cote because Ivy was very busy. Service was good and food was ok, where they fall down is waiter clearing plates and reaching over a diner that's still eating and adding items to bill that they never provided, like bacon on the burger and extra chips we ordered but never received. Cote you need to up your game if you want to survive in a competitive market. if the restaurant opposite you is busy selling the same food ie the Ivy, there is a problem.

We had a great time at Cote today!! Teo ( our waitress) was very friendly and attentive.; thank you again for looking after us. The restaurant was quite busy, nevertheless, all staff are very nice and service us with a great smiles ( manager , host and our waitress, even the food delivery gent) . Impressive! We went for Sunday lunch time. We are very happy. Dishes are very tasty. My dad enjoyed the steak and the creamy spinach. The kids enjoyed the potato, chicken. crispy pork belly was a star for me! Wine was nice too. Highly recommended!! Food : great , service : grand !!!!

We had a great time at Cote today!! Teo ( our waitress) was very friendly and attentive.; thank you again for looking after us. The restaurant was quite busy, nevertheless, all staff are very nice and service us with a great smiles ( manager , host and our waitress, even the food delivery gent) . Impressive! We went for Sunday lunch time. We are very happy. Dishes are very tasty. My dad enjoyed the steak and the creamy spinach. The kids enjoyed the potato, chicken. crispy pork belly was a star for me! Wine was nice too. Highly recommended!! Food : great , service : grand !!!!

Excellent service, great and warm hospitality by the management and staff.

Amazing service as always and food. New Manager Michael was attentive and friendly 10/10

We’ve previously been big fans of Cote. You’re never going to have the greatest food of your life, but it’s at least reliable. Not this one. It was one of the most disappointing meals I’ve had in a long time. The staff are very pleasant and friendly but service, to put it politely, is on the haphazard side. I don’t blame them – it felt like they haven’t received the right training to do their jobs. They kept on forgetting info on allergies and drinks took an eternity to arrive. Add to this, plates were filthy and sides of spinach and gratin were congealed and unappetising. We didn’t complain as we had friends over from the States and it would have spoilt the evening - and some of the food was tasty enough – but overall it was seriously disappointing. I’d be surprised if its stays in business in this location as there as so many better places to eat in Richmond – if you remember to book, which we didn’t. Lesson learned.

Amazing food & service on the terrace

We throughly enjoyed our dinner experience at Cote Brasserie. The first course was Steak Tartare and Breton Fish Stew. Our entrees were both Steak Frites with peppercorn sauce. Cooked perfectly to our request. A bottle of Cote du Rhône rounded out our feast. The service was great and the food, oh so delish. It’s a pity we are some 3,000+ miles away.

This is a great spot for a regular dinner. Family friendly. Food great.

Lovely meal good service ,staff attentive. Unfortunately it was marred by the fact my son treated us to lunch so we had not noticed we had been charged for water.Normally Cote have given tap water ,but unbeknown to us it was chargeble water. We did not notice as no top was on the bottle when bought to table if it had of been we would have questioned this.In reality it could have been tap water. In future if selling water the top should be on when arrives at the table.

We were a party (birthday] of 7 and the staff could not have done more so friendly, helpful and efficient and as for the food it was excellent enjoyed by all

Chain restaurant serve good food. Service could be better.

Such a wide variety of menus to choose from to suit all pockets. The fixed price menu all day Monday to Friday - a new idea - is really worth trying. We celebrated a birthday. It was a memorable experience. The staff are great ambassadors for Cote.

Three different main courses were all excellent, and service was prompt, friendly and helpful. Tables were cleared quickly, and the restaurant looked attractive. It was a bit noisy for our liking - but that's our fault for going on a Saturday evening! A really good experience.

Very good food staff so helpful wilk return very soon

The food here always delivers. Some dishes are very rich so if you are looking for a filling and a bit indulgent meal this is the one. Highly recommend the beef cheek bourguignon! It’s a great baby friendly restaurant, with easy access changing facilities and incredibly lovely staff.

Fantastic food is great and staff are very welcome and helpful and love coming to have good food..

Such a consistently lovely place to enjoy good food, drinks and service. Thank you!

Booked for daughters birthday- delicious food-varied selection which suited everyone Very friendly and helpful staff So kind to get birthday cake We we’re delighted

Good food, the service could have been better

I was craving to have my filet steak on the table outside, I just feel like it and I have a taste for nice Cote filet. I was asked to wait 15 minutes even two tables on the front of the restaurant were empty. Very weird. I did resign after 20 min and change my mind. Too bad.

We thoroughly enjoyed the food and ambiance at Cote. Reuniting with a long-lost friend made the experience even more memorable. However, we felt slightly pressured by the frequent inquiries about our readiness to order, despite needing a bit more time to decide. Nonetheless, overall, we had a pleasant evening. Chris and Amber , our servers, provided excellent service.

I have been going to Cote since it opened. I made the mistake of ordering a meal from them via Deliveroo today for myself and my 98 year old mother. It was disgraceful. The steak was rare instead of medium, the frites were hard and only one portion instead of two. No garlic butter and the Breton chicken was dry. The entire meal was nearly two hours late and arrived squashed and cold. We did receive an unordered congealed onion gravy which was only worthy of the bin. Absolutely dreadful. The only thing worth eating was the Apple Tarte Tatin No wonder your ratings have gone down. And I notice hygiene rating too. Not good. The whole meal should have been refunded! What on earth has happened to this restaurant?

Oh dear oh dear oh dear! The food has really failed this restaurant. Raw steak, cold sauce, tomato salad that had been roughly chopped, dirty plates and cold chocolate fondant .... we have been going for years but over the last couple of years the quality on all fronts has dropped .... such a shame so many amazing memories from yester year before the refurbishment and change of menu. That is likely our last visit