Costa Coffee Waterstones in Bolton

Absolutely disgusting. Went for a quick sandwich and cup of tea. The sandwich arrived frozen.when I took it back the comment was " oh really". I won't be going back

Just love this place ~ since it became Waterstones Cafe. Great coffee and such friendly staff. I love it. Always visit when in Bolton ~ like a second home ~ the combination of books and the upstairs cafe a special treat and well worth a visit.

I use this Costa alot, unfortunately today one member if staff was extremely rude. I asked what flavoured teas they had before noticing a list on the wall. The lady serving me began to explain what they had and then I noticed them. The other employee came past me and said "Oh she can read" her colleague asked what she had said and she said "nothing". I heard her and was very disappointed with her rudeness.

Just the place if you don't want lots of people around you or noisy shopping malls. Situated upstairs in waterstones bookshop, so not spoiled by passers-by

When I shop in Bolton on Mondays, or Tuesday's my big treat is to go to Waterstone's Costa. Lot's of windows, with plenty of daylight and books, books, glorious books all around. Never feel hemmed in and there is a nice range of seating, from armchair, large and small tables, and couch. There is even a notice board where customers have posted poetry in praise of this shop's delights. All the girls serving here are polite and friendly, and I love to settle down with a newspaper and a latte and chill out. They do a great Wiltshire Ham, Mustard and Cheese microwave sandwich too, Brilliant. I am moving away soon, and this is a place I will truly miss.

Friendly staff. Always clean and tidy. The best hot chocolate anywhere. The added bonus is it in a wonderful bookshop.

Waterstones en Bolton es genial. Pedí un libro a través de click & colect desde Barcelona y me lo enviaron a la tienda que seleccioné donde recogerlo. La tienda está a 5 min de mi hotel y cierra a las 17:30. Salí rápido del trabajo y poco después de las 17 llegué a la librería. El libro estaba ya preparado La tienda es muy bonita y bien organizada, tiene una zona de libros infantiles que está muy bien En la planta superior hay un Costa Coffee

Wife and I stopped for lunch as we were buying books. Staff were very friendly. Food was as expected although I wondered if the coffee bean was a little weak as the latte was very milky, more so than usual. Tea was disappointing. The cheeky crispy cake we had was delicious though! Something happened that has never happened before - a barista carried our purchases to our table. Thank you very much. This is a much quieter costa than you find on the high street and I would recommend this over a normal high street branch, you can actually talk and hear each other.

The manager was so rude. We went for a coffee and just for a moment my wife could not find her costa card so after paying for our drinks we sat down and a few moments later my wife found her card in her purse so went back to the counter with the receipt and her card. instead of putting the points on her card the manager refused saying he could not put the points on her card because she might have picked the receipt up off the floor even though we still had our drinks at the table. went to the costa in the market hall had no problem with the receipt and the points. staff in the market where brilliant.

Situated on the upper floor of waterstones, this is definitely a good place if you want a nice chilled out time whilst enjoying your coffee. Pleasant staff, nice service and a good latte.

Just popped in for a cuppa and a danish. The pastry was ok, the cup of tea was hardly recognisable it was so weak despite leaving the tea bag in the pot for the recommended length of time. I know Costa is primarily a coffee shop but surely it's not that difficult to make a decent cup of tea.