Chaiiwala in Bolton

I ordered a Bombay bowl last night and it was excellent. However tonight I ordered rice and you sent chips. And the food was cold.

Love their sugar free karam chai and gajar halwa was delicious. Sitting area was quite big but cold.

Overpriced for small portions. Waiting time +40 mins for one sandwich and tea - staff not friendly at all. Must be the cheap stingy owner who just doesn’t want to employ more people - ashamed.

Disgusting food! Do not eat here! I was so excited to try out this food right in Bolton when it first opened up but omg once I had a bite of the chicken tikka sandwich I had to spit it out it was so disgusting! Also tried the masala chips that were obviously microwaved as they were stale and cold in the centre. The drinks were nice but nothing special, any powder milk from anywhere it is all the same. Awful food and awful service too. Will not be going here again.

Desi breakfast is so delicious Highly recommended

Toast uncooked completed white

Service very slow. Over 20 minutes wait for tea and halwa when not even very busy.

Absolute disappointment. The man on the counter was more interested in chatting to the woman at the back than providing a service. I ordered a simple Somosa chaat and ended up having a chana curry with a Somosa piece size of the top of my thumb. Shame to the Chaiwala chain.

fabulous food and we will be ordering again 😋 xx

First time using delivery service order on time not a large portion but just right and really nice food well done guys

so have reviewed before when we first ordered a couple of years ago. it's still exactly the same. so tasty and fresh. Absolutely love it. ❤️

Uber Delivery driver Very Helpful Staff

I recently visited Chaiwala because many people suggested this place for amazing chai. I visited this outlet with my friend. We ordered chai and aloo paratha. The Tea was amazing like Indian tea and the cost was reasonable. However, when it comes to the food, the price was good but the quantity was too less for the price. For example, I ordered aloo paratha and was expecting a normal-sized paratha, but they served tiny aloo parathas, smaller than a Domino's small pizza. As for the ambience, it was like a very old place with a very normal and old feel.

Brilliant service, and a calm atmosphere. Very good service from Majid bhai.

food was cold in some areas of bowl

I usually order butter chicken slaw toasties. They have cheese in them. The ones I got today did not have any cheese and were dry.

Not worth it staff think they are doing standup comedy with customer Thinking to revisit Expensive Yea Quality ok Need training for staff to understand customers needs🫡🫡🫥🫥 amazing comedy 🎭 Done by the Joker 🤡 Haha

Food arrived really quickly, but was expecting a little more. The sizes are small for the price you pay..

Extremely helpful staff (Majid). Accommodated a vegetarian wrap even though there were no options on the menu. Fresh karak chai as well.

Decent tea. Small portions for asking price

Ordered masala chips. But just got chips with a bit of sauce. Crispy aloo pakora's, which were burnt n soggy. When I called to tell them, the only bloody thing he was.saying sorry. Sorry. Never again will order from there Rather go to McDonald's

Shocking how you cant contact a delievery driver thats taken food from your restuarent you also gave him the wrong delivery address

Ordered Masala chips with only tiny bit off sauce. Where it ment to have onions n cheese. Also Ordered crispy Aloo Pakora's, Burnt n under cooked. Will not recommend anyone. Rather go to McDonald's.

The order has not been delivered to me, it must have been given to a wrong person, please give me his number, I can call him.

The complaint that I had made in the morning about the delivery boy that he had given the order to the wrong person the day before yesterday, it was not the fault of the delivery boy but it was the fault of the person who received the order, I take back my complaint, thank you so much.

Very unprofessional no behaviour to serve the customer my Syed is 00 specially in the counter guy Muhammed there has behaviours like hell

Got very good space for Dine in, got parking. Falooda, shakshuka and bombay sandwich are my personal favourites from chaii wala.

Very bad 👎 service and not fresh food.

Really tasty food. Would highly recommend.

Good service, much delicious food

I paid £8 for a breakfast that had hard rotis, obviously from the night before and reheated beans, the only thing fresh was the eggs. Muslim businesses ripping muslim customers off then we cry about the condition of the ummah.

Good food & good atmosphere. Clean & tidy.

The most delicious take out food I’ve perhaps ever had!

Constantly waiting 15/20 mins just for one or two drinks once waited over half an hour in the drive thru for barely anytbing . They very rarely actually have anything you ask for whenever I order something off the menu I’m always told they don’t have it or they’ve run out . Never order if your in a rush !!!

These franchises never miss. I have never been to a single one that has let me down to date

Burnt pakora and one of the items missing as they didn’t have in stock but still charged for it very poor quality food.

Chai wasn't great to be honest compared to other Chaiiwala's was nice and hot. The guy who served us was excellent. Decor is simple but lot of damp stains and very cold place.

Love their karak chai and butter chicken roll.

Let’s start by saying the karakh chai is very good, however the food is nothing to write home about I ordered the kebab roll, bland, no spices taste, over powered by mint sauce Service was ok. Atmosphere, dead, we were the only sit down customer Overpriced

Majority of the food NOT AVAILABLE 🤨🤨🤨🤨

Food arrived stone cold missing items not the best order ive had theyve done way better in the past

Absolutely pathetic portion sizes! Double Kati roll was literally the size of a Gregg's sausage roll. No sauce or salad, just a limp finger of tasteless meat. Won't be going back

Mohamed ( Chaiwalla Deane road) was attentive and provided excellent customer service. He was helpful to customers and demonstrated brilliance in his role. 👏✨👍👍

Wraps all great. Loaded fries a bit too wet and sweet (perhaps have the toppings to add to the dish on arrival rather than on the chips in transport) Other than that great food

Desi customers. Quick service but food needs to be piping hot- it was only luke warm.

Honest review of the business as a whole. I have to be honest this business does not do masala beans the way masala beans is suppose to taste. The portions are small and priced unreasonably. However, the chai is great and customer service is fair. I have had good and bad experience as I'm always trying different branches.

Love the place. Tikka wraps, pink chaii and mini donuts all day long

Lovely spot, really nice food and fantastic customer service from Zara who made our visit enjoyable

I asked for a spoon and there was none

Everything is okay only bad thing is that kids from college come there not just only for have breakfast they come and vape inside and a member of the staff doesn't say them anything and I think it's wrong because this is place where we having food

Ive had their whole menu , its really nice but its pricy , 2 pastries will cost you almost £6 . Portions can also be quite small . Im kinda torn due to these issues … i like it but for the portion and price , its hard to justify.

All fresh and hot. And Samosa chaat was really delicious :) thanks

Better portion's required, shouldn't have to feel not going to enough to enjoy the meal

Chicken rice bowl was missing and the other food was bland and tasteless: (

Food quality okay quantity is not worth for money

I didn’t receive chana though i payed for it

For the price you pay… not worth it.

Tea was spilled all over food it got through other item in bagging who ever packaged the items did it in a very bad way also had no tea due to it all being spilled all over

Great food great service . Had dhal and a butter chicken wrap both was very nice

I used to go once a week at least.. for £20 I'd get a few items and be satisfied. My last order cost just short of £50.. and it was shocking. Everything was lukewarm (after a 20-minute delivery window it came 50-minutes), and the food was so tough I gave up halfway through. Not sure what has happened, maybe because they're expanding so much? Quality control is a large issue now. The wife loved her Chai Latte though.

Love the food, service is amazing.

Really good food and the Karak coffee is better than regular coffee. I would definitely order again!

Brought a chicken rap but inside the box there was little insects and it was very unhygienic and I would not go back again

Food was drenched in tea all ruin had to throw in bin

Amazing food always 10/10 and a big shout to the super friendly staff specially Zainab atiyyah

It was slightly late but the driver apologised and explained that there was a traffic diversion.

Very poor customer service employees seem annoyed

Very quick service,always on time.

I visited the Bolton drive thru for a Karak Coffee which had run out but Sam the worker was excellent she displayed the best customer service and is and should be used as an example for others. She took time out and helped me decide what drink to have and was absolutely lovely - honestly I will be going again and recommending the place due to the way Sam was thank you 😊

Ordered 17/08/2023 via Uber eats. Food was great, the butter chicken looked quite light on chicken but it was all hidden in one side / part of the bowl. The mango Falooda was large size but is what you would class as medium drinks cup so tasty but not good value. ⭐️⭐️⭐️⭐️⭐️

Loved it as always. Hot, fresh and tasty 🌯

My first time ordering from Chaiiwala and food is hot and excellent quality.

Decent cafe in town but they should open late night 24/7

The Mac n cheese quantity hardly any pasta in the box n was very tasteless not what I expected at all for the price paid

Went for breakfast with my friend, food is lovely and reasonably priced. Would go again

Deanes Road branch. Food as per menu, only one person serving at front, making 6 drinks when we arrived, took a while to get served. The workers closed 30 mins before advertised so 11pm vs 1130 and went around told all customers and stood over everyone until they left. No warning before. Feel it's pricey. Not as clean as it used to be. Customer service is sliding down. Lots of alternative places I'd try instead

Not happy at all Charging me for some onions on the sandwich, and even told them I’m happy to pay extra but they would not honour it. Told me to come to the shop and pay for it. Well how can I? It’s a just eat order.

The most budget nasty tasting food and very overpriced.

Tasty food, small portions for money paid and greatly overpriced. Not worth the money.

Omelette wrap and masala beans delicious. The karaks always hit and miss though

It is an okay place to have tea and snacks. Few years ago it was having great choices but now limited choices with no great taste.

Very good staff was very accomodating to my request as I was with my parents

Came all the way from Birmingham، had Channa poori, now I've got a nasty heart burn and upset stomach

I ordered the masala chips with cheese but came without cheese and spring onions and not much sauce. The food did not match the description. The kebab roll came in a paratha as hard as a rock and the samosa chaat was drowned in sauce. It was my first time ordering and definitely my last. Was food that went straight into the bin Update: I have taken the time to email you and highlight all the issues alongside pictures. I look forward to your response Update: I have had a reply back to my email and have kindly been requested to give them another try highlighting some recommended dishes. I will try the recommended dishes and review accordingly. The fact Chaiiwala have replied and taken the steps to rectify is a good start .

Worst service we order 3 full breakfast and some extra after I says please can I have half glass hot water for baby’s milk he says we charge 😳 for that then wrong order he makes and says no that’s your mistake you order that not coming back with my family and friends

Item missing (masala chips) and also the breakfast wasn’t good quality as usual

Ordered two Nutella Wraps sadly only one was delivered :(

Only ordered a tea but it tasted lovely. Thanks

First visit to chaiiwala Bolton, I ordered kebab chilli chips (delicious ) chai and Nutella wrap and was really pleased , everything came hot and tasted really nice and not too expensive. We need one in Manchester:)

They never have enough staff. Don’t get why they’re so stingy. Just invest in a couple more people how much profit do you need to stuff yourselves with? It’s the longest wait for a cup of tea. Drive thru can take an hour.

Nice place to go and have some traditional south Asian desserts Parking available nearby Good selection of products

Im a fan. Nice deco, ambient, beautiful. However the Pink tea has too much cream in it and is too sweet. Also too expensive at £2.50 for what is a very small portion size. Also the 45 mins you get before getting a fine for parking is a disgrace needs automatically extending without having to enter car details or custom will be lost, trust me. All in all though I like it and im a fan.

Good food- however the time the food was served in was disappointing. Took 45 mins for them to serve breakfast! The order was for 2 people!!

I came in last night just before closing time, I was sat down enjoying my drink and I witnessed some confrontation between the staff members and some really rude customers and I have to say the staff handle it really well. The attitude that came off the customers was utterly disrespectful and absolutely appalling! The two women was trying their hardest for free drinks, resulting in the young worker being left in tears. Hats off to the staff for handling it so well and professional as possible and following rules and regulations, even though they were getting absolutely bombarded with abuse and stress. Good on the staff for standing their ground and not giving in to their demands, after the women were still refusing to listen to what the staff had to say. I highly recommend this branch especially for the service and of course the chai😊

I buy 2 tea and some samosas and I go to eat samosas it’s hair in samosa I call them they said I can’t do anything samosas comes from headquarters complain them Really bad service no apology nothing

£1.60 for a cup of hot water. Cashier waits for me to ait down comes to table and says sorry it's extra. Embarrassing!!

I liked how it looked very chilled, inviting place

i ordered a aloo paratha and i seen bits of hair and something gooey which looked like a bogey i asked for refund they said no

Over priced food for the portion size, coffee £2.25 for a small pathetic cup rippoff

Avoid Chaiiwala Bolton Manchester Road, stay over 45mins and £100 fine, the food is extortionate as it is then parking fine. Deliberate tiny signs, no-once expects a food place to have 45mins limit. With kids, then ordering time, then waiting for food, then eating with family is sure to exceed 45mins. Deliberate scam.