Based on 500 opinions finded in 2 websites
Based on 500 opinions finded in 2 websites
Nº 252 in 323 in Breckland
Nº 58 of 72 Other cuisines in Breckland
Opinions
Usual costa experience, straight forward and easy to order
Brad-Leaks-Reality . 2024-09-03
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Great service and great Blueberry Bubble
Jeremy Dubois . 2024-09-03
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The Latte was a nice flavour as always. We had a medium size which was bigger than we were expecting.. 👍
Garry Goodge . 2024-09-01
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Always good & Queenie is, as ever, a lovely barista & hostess.
Matt Lang . 2024-08-21
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If Costa prices came with anything other than coffee it would be nice. I have a bean to cup machine at home and have no idea how the prices are so high. Unfortunately this precludes lots of people from taking a moment to use the facilities.
Matt West . 2024-08-19
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Swaffham is a Market Town. Costa Coffee, lovely old building. Has an upstairs as well as down. Staff friendly. Good Service. 😊
Ann Wilkin . 2024-07-30
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Nice relaxing place to catch up with family & friends. I do find that the toilets are very dirty at times.
graham fletcher . 2024-07-12
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Aloof and surly staff member who served me messed up my order and then disappeared. I had to call outback to get things rectified.
Andy Morgan . 2024-07-11
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Great place, helpfull staff, thank you
Ronald Fisher . 2024-07-07
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Stop here while on a cycle ride quite regularly. The staff are always very friendly and helpful. I have a flat white and a cake. It’s always a good stop wouldn’t go anywhere else in Swaffham.
Bruce Thornton . 2024-06-28
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A popular place to have a coffee and a snack in a town with a large choice of coffee shops. Called in late in the afternoon and was pleased to find the normally overpriced food and cakes to be reduced in price. Friendly staff nothing to stop me returning.
Nick Ferris . 2024-06-13
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Visited on 11.6.24, and recieved the best customer service I’ve ever had. The most friendly staff, could not have felt more welcomed
Robin Hüttemeier . 2024-06-11
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Absolutely lovely staff,friendly, helpful and very happy, made for a lovely atmosphere, good hot chocolate too,we went on Sunday 9th June,two girls were working that afternoon, couldn't fault them
Amanda Vale . 2024-06-10
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Nice to be able to order on the app even from inside. Marks and Spencers sausage roll was a win from me today!
Karen Gower . 2024-06-09
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Pleasant coffee shop. Nice staff, handy location.
Michael Guy . 2024-05-29
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All the staff are just great....
Keith Stedman . 2024-05-10
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Really lovely mango frappe! Very good service. Also sat outside and had delicious hot chocolate later on same day.
Caroline . 2024-05-04
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Worst ice coffee I've ever had, didn't taste like costa.
Omni Flo . 2024-04-13
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Been before , was ok just another costa but did enjoy my freebie coffee with my 10 beans. ☕☕☕
Christine Herbert . 2024-04-01
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Never went here but Google keeps asking for a review. Sorry. I guess it has coffee that is up to Costa standards, which is usually nice
Jonathan Neave . 2024-01-21
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My favourite local Costa coffee. Every time I've been the place is clean, there's never a long wait, the staff are always fabulous and friendly. Most importantly the drinks are made correctly here, I've been to several costas that seem to have poorly trained staff that don't make the drinks correctly and you can really tell. Never had an issue here. They've also always been attentive to and respectful of my little boy when he's with me - ensuring his drink is the right temperature (not too hot! As again often the case in other costas). Would strongly recommend this Costa above all others in local area.
Naomi Palmer . 2024-01-08
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Popped in at 5.45pm to grab a takeaway coffee to be told they’d closed 20mins ago when it clearly states they close at 6pm. Clearly wanted to home early. Cheers!
Zoe . 2023-12-30
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Didn't have food. Friendly staff, spacious premises and very civilised atmosphere.
Clive Wilson . 2023-12-18
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Probably best Costa I've ever found as the staff are literally the best 👌 A***
Jonathan Reynolds . 2023-11-28
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Fantastic service. Staff were very friendly and welcoming. The best Costa I've been too yet.
Craig Thompson . 2023-11-04
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Costa at Swaffham has good seating area, pleasant staff, usual good selection of drinks and snacks, and is close to free parking spaces. I revisited on 18/10/23 & the staff were even nicer & friendly. Free parking is a 5 minute walk away. Excellent coffee shop.
Charmian Brownrigg . 2023-10-19
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forgor it existed but yeah nice
Nojus Jonavicius . 2023-10-09
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I must say, since moving to Swaffham, this Costa has always been my favourite place to go for coffee and a lovely atmosphere. The staff are always kind, friendly and have wonderful smiles all round. Today was another example of their outstanding customer service. I'd brought along my little furry friend, Bug, who I'm currently looking after. Unfortunately, Bug wasn't allowed in the building, which is understandable. However, one of the members of staff came out and offered to watch him outside while I went in. I mean, I don't blame her, Bug is adorable (see photo). This resulted in both myself and Bug enjoying a delicious beverage together. I'll say it again, outstanding service, every time. Thank you
Stuart Walpole . 2023-10-06
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Ok place for a meet and a coffee
Dave Webster . 2023-10-02
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Alway enjoy dropping in when in swaffham.
Tj Davis . 2023-09-18
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Usual Costa coffee experience once we got in. A local came along and banged on the door to be let in. Apparently, the latch slips down and locks when people leave. Always happening, no one seems bothered to fix it.
Stephen Brent . 2023-09-08
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I pass this costa on my way back from wells next sean the Girls working here are the best staff friendly always seem happy to serve sorry lads
matthew green . 2023-08-06
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Always stop in here while on way to Walsingham. Girls who work here are polite, courteous and hardworking. When I've been in were able to show good skill working under pressure and competence when dealing with demanding/challenging customers.
Slimfrank . 2023-08-04
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The toilets were dirty bins were full the shop floor was full of crumbs and the windows filthy and cob webbs .
Kathryn B . 2023-07-09
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Good place for coffee and a snack.
christine edwards . 2023-07-04
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Today I visited swaffham costa and as I went to get some sachets of sugar, a worker was leaning a tray with dirty cups and plates on it and taking the unused sachets of sugar off the dirty tray and putting them back for others to use. I found this very unhygienic and disgusting!! And couldn't believe what I was seeing !!
Angel . 2023-06-24
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Not good experience this is because as I went to get some sachets of sugar, a worker had cleared a tray from some other table with dirty plates and cups on it, then started taking the unused sugar sachets of the dirty tray and putting them back for other customers to use ! I found this so disgusting !
Scenic22976280867 . 2023-06-24
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Good service, hot drinks, swift service and happy to bring tray to the table for me as I have walking difficulties
Ann N . 2022-12-06
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Such friendly staff always cheerful and helpful. Swaffham is a lovely little town lot of history worth a visit. Would highly recommend to others.
Paula Bounsall . 2022-05-07
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Lovely friendly staff and good service.
Kirstie Jackson . 2022-04-28
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Love costa but the new plant based milks are awful.
Bob #acab #ahab . 2022-04-14
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Absolutely gutted that Easter drinks ran out 3 weeks before Easter ! My mum's 90 soon and didn't get to try it, I had 1
Tina Down . 2022-04-13
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Floor in corners need weeping/washed.
Barry Coe . 2022-02-23
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Had a lovely coffee here today improved on last two visits
Ian Barton . 2022-02-22
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This Costa outlet is often not very clean and the toilet is awful. I appreciate the toilet may be used a lot but it is regularly dirty. Most staff are polite
JANE SARAH . 2022-02-01
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Great place for a coffee and a chat
Alison Carter . 2022-01-23
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Good place for taking a good coffee and good conversation. Really cozy place, good people working there
Jorjão Russo . 2022-01-19
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Great coffee shop, but closed too early! Really friendly staff and a great atmosphere. People drink coffee after 6, so it would be great if it were open later.
Brian Reeve-Hayes . 2022-01-08
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Always clean and tidy and great staff
Diana Wilson . 2022-01-04
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Pleasant experience and the staff are really helpful
Michael Sykes . 2022-01-01
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Love click and collect service, park near by place my order online take a little walk and just like magic walk into Costa and there's my drink ready and waiting, perfect😊
Martin Younge . 2021-11-26
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There was no toasties or sandwiches left. Only a few vegan sandwiches were available. Did not enjoy this time. Drink was bad too.
neethu James . 2021-11-20
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Absolutely fantastic settings and service top shelf coffee !!! Here friendly staff
stuart bromwich-hughes . 2021-10-30
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Great Coffee, Great customer service, but expensive
winner winner chicken dinner . 2021-10-12
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Great coffee, cake and friendly staff 👍
Ian Harvey . 2021-09-29
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Great coffee, including a really nice carrot cake.
Jeff Charge . 2021-09-23
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Busy being lunchtime but staff done their best to serve people quickly. Layout of shop doesnt lend its self well to people waiting and leaving without bumping into people
James 47298 . 2021-09-09
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Comfortable seating, friendly staff. Wish Costa had vegan snacks.
Gail Rudley . 2021-09-05
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Always love this Costa, plenty of choices re sweet and savoury eats and excellent variety of drinks😊👍
SHARON COLLIER . 2021-08-26
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Like any other Costa though a bit on the small size. Friendly and efficient staff
James O'Connell . 2021-08-11
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Good coffee and service but absolutely no wifi - I believe this is something I've pointed out to Costa Coffee HQ two years back but the situation hasn't changed one bit.
Idalia Kulik . 2021-08-01
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Lovely building, easy access to bathrooms and as always a decent cup of coffee (or your preferred)
Tactical Scot . 2021-07-30
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Nice inviting coffee shop. Great selection of coffees, staff friendly and helpful.
Jeff Charge . 2021-07-27
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Loved the location and the old building. Staff were friendly and helpful and even kept the local ducks hydrated on a hot summer day!
John Martin . 2021-07-23
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Lovely old building and good place to get a coffee or hot chocolate.
Guy Taylor . 2021-07-23
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Nice coffee, could do with a good clean upstairs.
Michael Gregson . 2021-07-18
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Nice relaxing place inside or outside. Great staff Great coffee.
gary dines . 2021-06-26
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Staff very rude, made the complete visit very uncomfortable. Will not be going again.
Sharon Clarke . 2021-06-19
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Very pleasant experience, friendly staff willing to help through the array of drinks
Marcus Rowe . 2021-06-17
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Nice coffee nice friendly staff
Barry Batterham . 2021-06-13
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Nice to sit and have my coffee outside today friendly staff 😊
Dawn Lambert . 2021-06-05
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Great Costa store nice to sit outside on a sunny. Staff are friendly and coffee tastes great. 👍
Luke Read . 2021-05-25
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Lovely building. Great service. Very friendly staff
Tania Cook . 2021-05-16
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The usual warm and friendly welcome, good coffee and bacon rolls.
Rob Mills . 2021-05-14
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Lovely coffee and looks nice place when fully open. Queueing took ages though.
Peter Bowles . 2021-05-04
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All government guide lines in place, great drinks. Staff friendly and helpful
Carole Ord . 2021-05-03
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Excellent coffee as typical Costa . Extremely impressed with their system under covid regulations . Great location watching the world go by on Saturday market day .
graham c . 2021-04-18
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...very sad to see the chairs and tables stacked discontentedly in the corner during the current Covid crisis. However, the service, chocolate fudge slices and flat whites were as warm and welcoming as ever. Appropriately only open for take-away of course at the moment, but we'll keep it on the coffee list for better times...
Tim Smith . 2021-03-01
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Heavenly coffee, white hot chocolate and very friendly staff.
Dennis Carter . 2021-02-13
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Bravely staying open for takeaways. Friendly staff.
Richard Skinner . 2021-01-09
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Very good, friendly and helpful team. Hot chocolate and rocky road as lovely as always.
Rachel Shreeve . 2020-12-10
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Always friendly and lovely and up for a conversation as they prepare your beverages. I'm definitely a regular
Ian Jaymes . 2020-11-11
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Excellent fast friendly service as always.
Phil Clack . 2020-10-27
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Staff were excellent. On top of track and trace, good coffee as well. The place was noce and clean as well.
R Cameron . 2020-10-14
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Just stopped for a take out, nice staff, nice surroundings
Marcus R . 2020-10-14
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The young servers where patient and very professional, understanding, while working with the difficulties brought about by the virus.
Peter Dawkins . 2020-10-09
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Fast service, not crowded, lovely food and drink. Shame the tray had lots of stains of spilt drinks etc on, not very reassuring about cleanliness right now!
Howard Temple . 2020-10-08
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Generally would not promote this global chain. Buy local avoid places that cannot be bothered to serve drinks in reusable cups that can be washed a used. Stop dumping our finite resources Costa!
chris rumsey . 2020-10-02
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Staff are super friendly. Upstairs is super quiet and really nice for those of us working remotely and need some space out of the house. Thank you!
Monika NF . 2020-10-02
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Normal Costa , sanitiser and app to scan in with a member of staff taking details if you could not scan, rather let down by still serving youngsters without masks although at least they were take away. A nice Cappachino and hot sausage bap Helped to mitigate a miserable wet Saturday
David grimwood . 2020-09-28
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Staff were very polite and attentive
Paulette Blackwood . 2020-09-09
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Both members of staff, were happy & welcoming. The air conditioning was a perfect escape from a super hot summers day. The iced lemonades were made to perfection. The seating was nicely spaced to ensure social distancing. A perfect break on our journey home.
Ifan Lappage . 2020-08-07
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Great coffee in a great building however the toilets could do with some refurbishment
Steven Sewell . 2020-03-12
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Had a lovely atmosphere and were left to enjoy ourselves without being rushed.
Judith Burton . 2020-02-28
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Lovely cuppa. Chilled atmosphere.
Philip Nelson . 2020-02-19
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Restaurant not very clean and toilets are even worse! Last few times I’ve been the drinks have had no flavour either. Won’t bother again. Not going to keep giving them a chance and wasting my money. Sorry.
Victoria Johnson . 2020-01-05
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Great Costa Fantastic building Friendly staff The Mince tart are awesome warmed up Recommend this place
Paul Johnson . 2019-12-19
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Swaffham Costa Coffee, a genuine café to go with family and friends. Peaceful environment and gentle staff. Nicely decorated and cozy.
Vivian D A Prata . 2019-12-16
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Nice seating, including an upper level, but Wi-fi reception is poor (except in the bathroom).
Henry Wright . 2019-12-10
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Chose spicy apple drink and mince pie. Lovely
Lois Gilbert . 2019-11-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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188 Opinions
My husband and I and sister an brother in law were booked in for lunch at 2.30pm, excellent carvery no complaints it was gorge. Joined in the happy hour and karaoke and left there at 10.15pm. What a night fabulous and the staff all of you deserve a thumbs up👍. I the words of Arnie we will be back. Thanks guys. From Martin Jo Tracy & Dave😊
183 Opinions
My mother and I arrived for lunch on Saturday. Firstly we were shown to a dirty table, rings from cups and salt or possibly sugar. As my mother has a walker and had taken her coat off and sat down I didn’t ask to be moved but cleaned the table myself with antibacterial wipes I always carry. We ordered drinks and food which you have to pay for upfront so no opportunity to refuse to pay. The drinks arrived, one of which was a bottle of water but no glass. I asked for a glass which the waiter came back with. The glass was dirty. I waited until the food arrived and asked for a clean glass. No apology was given for bringing me a dirty one. My mother had loaded fries at £11. Well I could see the crispy onions, crispy because they were those dried ones you buy in tubs in the supermarket, but no sign of any cheese. I started to eat my bacon, Brie and red onion chutney panini. Well I had bacon. I looked inside for the Brie. There was a sort of stain which was obviously the Brie. I’ve never managed to cut a slice of Brie that thin myself, I suspect they could see through it when they lifted it up. As for the chutney, I found a few soggy bits of tasteless brown stuff. I noticed my mother poking her chips about and asked her what she was doing, she said ‘looking for the cheese’. I asked if she’d found any and she said ‘not really’. She pushed the bowl away and said her legs were cold. We had been sat in front of the entrance and the draft was awful. I asked her if she wanted to go and she was out of her chair faster than I’ve seen someone of 88 move in a long time. All in all a most unpleasant lunch. £11 for a bowl of chips and dried onion, and £10.50 for a bacon roll. Very poor indeed.
467 Opinions
I agree with previous reviews about setting and facilities - all great. We had visited on previous occasions and always enjoyed the experience. However I am guessing that we caught the Bedingfeld Arms at their leist desired serving time, and definitely on an off day. Our timing was for 6.30pm on Sunday 10th of November. Upon arrival, which was fortunately slightly early, we were shown to our table and advised that we had seven minutes to order, and that 60% of the menu was not available. We had not been advised prior to our arival (they had our phone number) of the tight timing or lack of menu items. Food was ordered - 3 burgers and one Pheasant dish as this was all they had. Upon arrival of the food the waitress, who was clearly under pressure from the front of house lady and the Chef, was dealing with who had what relish for which burger etc... when the front of house lady came over and lambasted the waitress saying something about the Chef needing to be informed propery - no idea what that was about, but it was seriously cringeworhty and unprofessional to have been holding that conversation in front of us. We duduced that the Chef was the worry for the staff at front of house, and it seemed that he and the kithcn staff just didn't want to be there. The food was good, and the waitress and bar staff extremely pleasant - they were apologising for the Chef and the restrictions to our meal - which gave us a good idea of where the pressure and unpleasant atmosphere was coming from. I have written directly to the Bedingfeld Arms via there website, but as of two weeks later I have had no reply. Seeing all of the other reviews, which mirror my previous experience, I would just recommend avoiding a Sunday evenings.