GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.9

Based on 649 opinions finded in 2 websites

site_photo4

Nº 1096 in 1604 in Newcastle upon Tyne

Nº 176 of 222 Other cuisines in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolatecheesecake

comment_iconOpinions

Great tea and toastie. Lovely welcome and help from the staff member. Could not have been kinder to me with my assistance needs. Many thanks.

site_logo

EllenYorkshire . 2024-10-26

MORE AT TripAdvisor

Nice place. Near to unis variety food. In sunny days you can have ur food/drinks outside.

site_logo

Abdulrahman Al barqi . 2024-10-10

MORE AT Google

It is a clean and spacious caffe. The price is descent, similar to the other caffe. There are various menu, including breads, cookies, cakes, and soft drinks. The staffs are nice and lovely.

site_logo

Ardiansyah Fauzi . 2024-08-28

MORE AT Google

I've had a few decent coffees while waiting for a bus. Today,I never got my coffee! I am a retired teacher,bit elderly,& I usually have no problem being understood,but the camarera did not like my coffee order& objected to the word cup. A customer then joined in to laugh & they mocked me together. I left.26th May 1.30 PM. Probably not going back,or I might write down my order.

site_logo

dabarnes908 . 2024-05-26

MORE AT TripAdvisor

Costa coffee lunch stop whilst out shopping. Very busy & only a few seats were free. Queue at till wasn’t too long, luckily. Ordered our drinks and hot wraps, both very tasty and welcoming. Staff here seemed quite efficient, although many tables needed to be cleared.

site_logo

Ashanti . 2024-03-09

MORE AT TripAdvisor

I was in here yesterday with my daughter and granddaughter and the server Jamie went above and beyond for us my granddaughter has a baby chino in a sit in mug which she isn't used to and Jamie switched it to a to go cup for her not a lot for most people but meant the world to her 💜

site_logo

Judith Ormston . 2024-02-23

MORE AT Google

It would of been 5 stars but the toilets were dirty and no toilet roll , was very surprised by the state of the toilets

site_logo

Gavin Hepple . 2024-02-03

MORE AT Google

I don't have a problem with the shop it self it's the standards not having tables cleared and cleaned as i had to ask twice then done it myself but it's not the first time it's happened but it surely will be my very last time short staffed or not i pay for a service..😡

site_logo

Elaine Downs . 2024-01-31

MORE AT Google

I came here with my friend, we came here after college looking forward to a refreshing drink because we have had a very stressful day. When i got to the till the lady who served me had nothing but attitude, clearly looking bothered that she had customers! She had a moody face the entire time to all customers before and after me!! yet she should laugh and be smiley with the man who also worked there with her behind the counter. from what i could see from the name tag, this girl was called chloe. She had blonde hair up in a ponytail. Not happy, do not recommend if you come here for good service.

site_logo

emily c . 2024-01-31

MORE AT TripAdvisor

Good location. Friendly staff. Cleanliness can be improved but due to the volume of customers, I don't blame them.

site_logo

marc tan . 2024-01-27

MORE AT Google

easily the best costa shop around

site_logo

Reece Hodgetts . 2024-01-16

MORE AT Google

Out of all there shops this one is probably best as it's the only Costa shop that offers pepper in wee sachets all the other ones don't stock them but the one in RVI does ...

site_logo

Chris Usher . 2024-01-09

MORE AT Google

excellent place, the employees are very friendly and very professional, highly recommended.

site_logo

Yohan Garcia . 2023-12-23

MORE AT Google

The staff are not very happy bunnies never known such a miserable bunch we are now going down road to starbucks its a more pleasant visit

site_logo

andrew hubbard . 2023-10-09

MORE AT Google

Amazing place to have a coffee. Plenty of seating, friendly staff with great customer service.

site_logo

Tom Watson . 2023-09-12

MORE AT Google

I just want to say how lovely the staff member with the short brown pixie with glasses is, I don’t know their name but they were lovely- complemented my earrings and then when they were out of my drink they gave me time to decide an alternative, answered my questions and told me they’d remake it if I didn’t like it. Wonderful staff member, highlight of my day!

site_logo

Olivia Twiss . 2023-09-08

MORE AT Google

Always great service like a window seat to watch the world go by

site_logo

Stuart Bell . 2023-08-20

MORE AT Google

The coffee was, as expected, nice. The place was extremely busy but the staff coped admirably and service was with a smile.

site_logo

Charles K . 2022-11-02

MORE AT TripAdvisor

Every time I go to Costa the cups and teapots are filthy. They may well have been washed in the dishwasher but they are heavily stained. It puts me off and presents a bad image. Not impressed.

site_logo

sarahd1108 . 2022-10-08

MORE AT TripAdvisor

Friendly staff, nice atmosphere. Lots of plugs for working

site_logo

Adam Genga . 2022-02-14

MORE AT Google

Amazing service from a lovely gentleman 01/2/22 6.30am. Was so kind and definitely started my day off amazingly. Definitely the best way to start the morning, good coffee and amazing customer service!

site_logo

Milla Killick . 2022-02-02

MORE AT Google

Nice drinks, staff are lovely and there is a decent amount seating over two floors.

site_logo

Frankie Shum . 2021-12-30

MORE AT Google

I was served by a lovely lady called kia today. She was so accommodating and went way above her role to help me. Thank you so much for your kindness it really meant a lot when I was having such a bad day!

site_logo

Michelle Reid . 2021-11-28

MORE AT Google

Great coffee and a good selection of sandwiches and cakes.

site_logo

Philip Urwin . 2021-10-26

MORE AT Google

Few coffee beans in the price of 5 kilo bag. Watch on YouTube how Costa Starbucks Nero companies take advantage of workers in Africa.

site_logo

Miś Coralgol . 2021-10-04

MORE AT Google

I'm not a coffee person so don't use many coffeehouses

site_logo

Rob Wozencroft . 2021-09-13

MORE AT Google

Gr8 place to meet friends for a chat and a coffee.

site_logo

Alan Robson . 2021-08-28

MORE AT Google

Best coffee ever. Just tried the new Golden Caramel Cappuccino and it's amazing!

site_logo

Charlotte Skea . 2021-07-24

MORE AT Google

Love our regular visits to this place. Course always great, rooms comfortable bar service and food excellent. Unfortunately I left a couple of things in the room but no luck getting through to the team by phone despite leaving messages

site_logo

Jim . 2021-07-06

MORE AT Google

من أجمل فروع كوستا في المدينة التعامل جدا لطيف و تحضير المشروبات الساخنة و الباردة بطريقة احترافية انصح بزيارة هذا الفرع

site_logo

Dr Jimmy . 2021-06-29

MORE AT Google

Be careful if you go here, you need asbestos fingers, ordered a cheese and onion toastie, the cheese ran out, took it back, got a ham and cheese toastie the cheese ran out like water and burnt my hand, the toilet was leaking all over the floor and staff were uninterested.

site_logo

Karen Wright . 2021-06-26

MORE AT Google

We had had worst filter coffee ever in this branch which was cold and watery! The staff were nice and friendly though, which is unusual for a Costa.

site_logo

Jennifer . 2021-06-06

MORE AT Google

Not that bad tho, but yeah. Tell you next time :) Thanks

site_logo

Mr. Shelby . 2021-05-29

MORE AT Google

Friendly,helpful staff and a lovely cup of coffee:-)

site_logo

Nicholas Raven . 2021-05-25

MORE AT Google

Due to Covid-19 laws had to sit outside. However, no umbrellas so had to have a drink with my normal medication outside in the pouring rain at a table.

site_logo

Amanda Plummer-Laidler . 2021-05-21

MORE AT Google

Very organised, gorgeous coffee for 50p

site_logo

Anne-Beth Pedersen . 2021-04-26

MORE AT Google

Coffee was cold. Staff were rude. Bathroom was dirty.

site_logo

Lisa Maria Johnson . 2021-04-22

MORE AT Google

ST MARY'S PLACE COSTAS IS BRILLIANT TAKEAWAYS ONLY BUT HAS OUTDOOR SEATING

site_logo

Dennis O'Donnell . 2021-04-20

MORE AT Google

The most lovely staff, and very efficient

site_logo

Tracey Vest . 2021-04-14

MORE AT Google

Great coffee. Good selection of food

site_logo

Renee Anderson . 2021-04-10

MORE AT Google

Friendly service and good coffee of course.

site_logo

Deb Ellis . 2021-02-21

MORE AT Google

Nice polite staff and coffee was nice and warm ...not much else to say really.

site_logo

Keith Allard . 2021-02-05

MORE AT Google

Spoken to like a half wit by staff. Shouted at for not standing in a certain place. Moved about everything I asked for something and didn't use my points when I asked them to. First visit to thus location and will be my last visit.

site_logo

1sleepydumpling . 2021-01-12

MORE AT Google

For decades, eat-in prices have been more than takeaway prices. During 'tier 3', when hospitality is closed and for takeaway only, this has flipped. You genuinely couldn't make this up

site_logo

Adam C . 2020-12-26

MORE AT Google

Coffee was nice but was shocked to find the male barista serving food to customers with his jeans below his bum and his not so clean underpants on full display....... I am sure that is not the standard laid down by Health & Hygiene .....

site_logo

Franz Cox . 2020-12-22

MORE AT Google

Treated disgraceful in there today I will never go there again. Absolute disgrace.

site_logo

Christine Dickson . 2020-12-15

MORE AT Google

Welcome cuppa on a cold day really fast service 😍

site_logo

Rosalind Jenner . 2020-12-10

MORE AT Google

Great staff, excellent as always coffee, and in current Covid situation a very safe and well organised way to go into a shop, order and pick up. Depended on where you live you can also order via app and get your order delivered.

site_logo

Fi Thompson . 2020-11-26

MORE AT Google

This is a good Costa, it is clean and it has lots of space and quick service

site_logo

Joshua Dunsire . 2020-11-15

MORE AT Google

Excellent social distancing, excellent coffee and service

site_logo

John Mansfield . 2020-11-02

MORE AT Google

Staff friendly, service great great experience

site_logo

Jo Watson . 2020-10-25

MORE AT Google

Staff were friendly and attentive when ordering and making food. Did notice with the number of staff on and volume of customers available, staff didnt have the time to clean tables upstairs as thoroughly as they did downstairs... overall great experience

site_logo

Henry Akinosho . 2020-10-22

MORE AT Google

Very well organised and great coffee as always.

site_logo

Alan Todd . 2020-10-17

MORE AT Google

Great coffee, plenty of seats even with the restrictions.

site_logo

Michael Brown . 2020-10-10

MORE AT Google

Can't go wrong with Costa. Perfect cup every time!

site_logo

Nicole Adams . 2020-09-15

MORE AT Google

Excellent service 👏 advised I could use points so free visit. Shop nice and clean with social distancing adhered too. Will come again.

site_logo

steven earl . 2020-09-07

MORE AT Google

Huge size of hot chocolate and latté

site_logo

Sze Kit Wong . 2020-09-02

MORE AT Google

Will not return to this Costa. Lady on door made us feel very uncomfortable telling us how to line up. We know how to socially distance bu now. Also the main issue was 50% government discount is advertised on the door but not given, they said they're not doing it. idiculous. And the 1 toilet available was not clean.Costa is usually a reliable choice but not this one

site_logo

John A . 2020-08-20

MORE AT TripAdvisor

Never back again! The staff from the entrance shop treated me very disrespectful . She was acting like she's the teacher and I am to the kindergarten.

site_logo

Veronica . 2020-08-15

MORE AT Google

Great place to have a catch up with family and friends over a coffee and a cake

site_logo

Victoria Grieves . 2020-02-09

MORE AT Google

Heerlijk gebak met koffie genomen de moeite waard om een bezoek te brengen héérlijk was het

site_logo

Willem Vierhout . 2020-02-08

MORE AT Google

I normally have a fairly good experience at Costa,. But unfortunately two employees have ruined that today. As I was being severed they : were talking about things that I would deem unprofessional. They said things like, ' shall I speak to david and resign' and ' are we playing poker on the weekend.' what really bugged me was that the hot chocolate that My boyfriend and I had tasted like water with a bit of milk in it, normally I come to Costa because the staff are lovely and the hot chocolates are great but unfortunately this was not the case. A Christmas truly ruined,.

site_logo

Claudia Miller . 2019-12-13

MORE AT Google

Apart from the location and shelter. Coffee, latte, cappuccino... are a joke, no quality at all ...

site_logo

Hiprock . 2019-12-07

MORE AT Google

Soy un visitante habitual. Es un buen lugar para sentarse y relajarse con un sándwich, tostadas, café y periódico. Etc. Se puede acceder fácilmente a WiFi. Mi cuñada me llevó a uno en Winchester donde disfruté de un delicioso pastel de terciopelo y un café grande

site_logo

gingernut56 . 2019-11-30

MORE AT TripAdvisor

Lovely place to hangout with friends and family. Personally i love the cafe mocha here. You must give it a try here. Although i didn't like the seating arrangement but it's satisfactory.

site_logo

Mayur Salvi . 2019-11-17

MORE AT Google

Nice for catchup or relaxation in comfy chairs with newspapers. Good coffee and snacks but at a price.

site_logo

Peter Ridley . 2019-10-22

MORE AT Google

I've been a regular for years to this costa and I guess no one likes change but I have to say since the refurb which does look nice but there's a lot of new faces and apart from only a few who have worked there for a long time who are lovely, sadly the new staff don't have that feeling where you look forward to seeing and can trust your Coffee will be nice. I don't mean to sound bad but some of the newer staff have attitude problems and if it's a newer member making the coffee it's not the same anymore.

site_logo

Outside Box . 2019-10-12

MORE AT Google

Delicious coffee and snacks also the soup.

site_logo

Pauline Langlands . 2019-10-05

MORE AT Google

Cold coffee aircontioner cold some staff cold

site_logo

Jennifer Boyd . 2019-10-03

MORE AT Google

Lovely coffee. Shame about lack of filling in toastie.

site_logo

kevin walker . 2019-09-14

MORE AT Google

It's a great place to visit and meet friends and family 👪 it has a great range of coffee ☕ to sit in and grab a bite and to catch up on the weather and news 📰

site_logo

Derek Briggs . 2019-09-04

MORE AT Google

Friendly service with a nice Salty Caramel latte with a slice of cheesecake busy but quickly served - Cheesecake was great, good portion size

site_logo

Michael McCluskey . 2019-08-26

MORE AT Google

Asked for a mint choc chip frostino with a shot of Columbian coffee, staff argued saying they can't do that. Funny how I always get that. What I got was this: where's the milk? Where's the cream? Not even blended..

site_logo

Jordan Reed . 2019-08-26

MORE AT Google

Lovely hot coffee ... but staff slow to clear tables and surly.

site_logo

Sandra Rees . 2019-08-25

MORE AT Google

Trying out there new iced chocolate

site_logo

Susan Jones . 2019-08-21

MORE AT Google

Very busy, but always quickly served

site_logo

Stephen Spence . 2019-07-20

MORE AT Google

Coffee is bitter and there are better coffee shops within 100 metres

site_logo

Derek Shell . 2019-07-11

MORE AT Google

This place is normally spot on but really impressed with the service this time

site_logo

michelle surtees . 2019-07-05

MORE AT Google

Nice clean plesent and quiet place to relax and chat, selection of news papers avalibe to read while enjoying a quiet relaxed drink, good selection drink and food on offer, free WiFi for 2 hours unless have Costa points card, then unlimited but cards are avalibe on counter for free any way so win win in my view

site_logo

Jamie Mc Kenzie . 2019-06-15

MORE AT Google

Love their flat white. Beats Starbucks hands down

site_logo

MJ Clarke . 2019-06-11

MORE AT Google

Well it's in the name Costa lot rather get a starbucks

site_logo

Steph French . 2019-06-05

MORE AT Google

My favourite Costa, always well made and courteous staff

site_logo

Chris Johnson . 2019-06-02

MORE AT Google

Always fab staff very friendly. Could do with an upgrade though aa but grubby

site_logo

Karen Dickson . 2019-05-25

MORE AT Google

Nice branch, lots of seats, great staff and filter coffee to die for!

site_logo

John Johnson . 2019-05-23

MORE AT Google

Mi hijo amigo de Dears se postulaba hoy para la caridad. . . Número 3 de un desafío maratón de 5 días. . . . se quedó corto. . . y se fue a costa y le pidió al personal que usara sus instalaciones. . . ¡SOLO PARA RECHAZARSE COMO EL QUE NO FUE COMPRANDO UN CAFÉ! ! ! !Vamos costa ¿No tienes corazón? Me encanta tu café, pero si así es como tratas a las personas que intentan recaudar dinero para los menos afortunados que nosotros. . . . entonces lo siento, pero ya no molerás un solo grano de nuevo para mí. ! !Deberías de estar avergonzado . . . Todos somos UNA GRAN FAMILIA. . . no importa si tengo 20 o 20 p. . . . Todos merecemos compasión!Apuesto a que tiene un "logotipo de comercio justo" en alguna parte. . . Entonces, ¿por qué ser tan obtuso?Normalmente termino mis publicaciones con "Pruébalo, no te decepcionarás". . . . pero en este caso . . . ¡tristemente lo serás! ¡Qué vergüenza COSTA! ! ! ! ¡Has traído a nuestra gran ciudad del noreste! ! ! !

site_logo

dudemonkey . 2019-05-10

MORE AT TripAdvisor

Nice Costa ideally located for Newcastle Train Station. Looks nothing special outside but nice inside Usual Costa products, nice flat white

site_logo

MrsJD2007 . 2019-05-06

MORE AT TripAdvisor

Great service and a lovely latte

site_logo

Tom Bell . 2019-04-29

MORE AT Google

Love Costa, very impressed with the nice clean toilets! 👌🏼

site_logo

Hannah Davies . 2019-04-22

MORE AT Google

Costa Coffee Consistent as always

site_logo

shirley girdwood . 2019-04-21

MORE AT Google

Simply one of my favourite coffee shops.

site_logo

Brian Hall . 2019-04-10

MORE AT Google

One of the few Costa's i've been in that doesn't have burnt tasting coffee. That's's the one thing that puts me off this chain. However as I said. This, to me, was a nice cup of coffee. Food a bit pricey though.

site_logo

Ron Macell . 2019-04-07

MORE AT Google

Had a lovely late lunch at Costa. Very pleasant staff and first class food.

site_logo

Kathleen Brindley . 2019-03-21

MORE AT Google

Newcastle central train station/ We have came here every time we've came to newcastle and always got great customer service,it was 6.58 when we entered the costa shop on platform 2 to be told quite rudely that we close at 7pm we said we were only wanting one drink for take away and she said once again we close at 7pm to go across to platform 4 there still open. So we did gentleman working there was more friendly, we then came back in to the staiton at about 10pm to find the costa shop was still open and had a customer in it sitting haven a drink but we were told they shut at 7pm.

site_logo

stephmitchell20 . 2019-03-20

MORE AT TripAdvisor

This visit was excellent but this is not always the case.Costa can be very inconsistent.

site_logo

Alan Waugh . 2019-03-20

MORE AT Google

Omg the most perfect drink ever 😍

site_logo

Helen Jayne Gustard . 2019-03-16

MORE AT Google

Lovely coffee as usual. Doesn't matter which shop you visit quality always good.

site_logo

David Campbell . 2019-03-11

MORE AT Google

Quick and efficient in and out in no time and a great latte

site_logo

Danny Whinham . 2019-03-10

MORE AT Google

Great quality food and drink reasonably priced and excellent service.

site_logo

Steve Beggs . 2019-03-10

MORE AT Google

NOT AS IMPRESSED WITH THIS PLACE NOT AS GOOD AS STARBUCKS ITS COMPETITOR

site_logo

Tiffany Veal . 2019-03-07

MORE AT Google

Lovely place to have a snack and lovely staff

site_logo

Anna Parkinson . 2019-02-26

MORE AT Google

Similary restaurants in North East

restaurant_img
3.9

1076 Opinions

location-icon5-7 Newgate Street
Other cuisines
outdoor_seating_213254takeaway_213254delivery_213254

Was going OK until the Karaoke... 😬

restaurant_img
3.9

564 Opinions

location-iconSt Andrews Street
Other cuisines
outdoor_seating_191843takeaway_191843delivery_191843

Excellent pub...great for football and food and good beer too..

restaurant_img
3.9

906 Opinions

location-iconGunner House Neville Street, Newcastle upon Tyne NE1 5DF England
Other cuisines
outdoor_seating_254985takeaway_254985delivery_254985

A very up to date pub which has a bit of quality about it. Has two entry/exits, one from Pink Lane with stairs and the other at Neville Street just around the corner across from the western end of Newcastle Central Station. The Neville St entry is recommended for those with mobility difficulties and wheelchair users.the place is very popular with those with a panchant for craft beers and it is also part of the 'cocktail set'! The decor of the place has style about it but I to me I felt it had the feel of a fancy foyer in a company reception area, holding a party for special visitors! Be that as it may, the ambiance was favourable and the staff very knowledgeable about their business. My own pity was that whilst the bar stock had an impressive array of drinks available, I found it surprising that their choice of whisky was mainly run-of-the-mill bourbon with a lone middling Johnny Walker Black Label representing Scotland - not even a half decent single malt such as an Ardbeg or Bladnoch to comfort me. Felt that a place with class should at least have a decent choice of single malts! Be that as it may, it is a very good place, appears popular and would be nice to have a meal there as the menu looks enticing.

restaurant_img
3.9

742 Opinions

location-iconHaddricks Mill Road
Other cuisines
outdoor_seating_86365takeaway_86365delivery_86365

Music was to louad as group has heating problems when ask this was turned down

restaurant_img
3.8

1687 Opinions

location-icon63 Shields Road
Other cuisines
outdoor_seating_88289takeaway_88289delivery_88289

Great breky if they manage to get the order correct