Based on 20 opinions finded in 1 websites

Based on 20 opinions finded in 1 websites
Nº 445 in 495 in Maidstone
Nº 111 of 116 Other cuisines in Maidstone
Opinions
Terrible coffee - we returned 3 full cups as it has a very unpleasant after taste - either burnt beans or some kind of taint. The staff just shrugged. Go to McDonalds across the way
Jan G . 2024-09-29
MORE AT TripAdvisor
Awful coffee. It was undrinkable so we returned 3 full cups (either burnt beans or a chemical taint in the water) and just got shrugs from the staff. Also. Also very expensive - you’d be better off visiting McDonald’s which is saying something!
jger2015 . 2024-09-29
MORE AT TripAdvisor
After a long journey from Europe called in for a break and drink at Costa. Tired and not really knowing the products of Costa I was served by Sam who helped me decide what drinks I wanted. Also thanks to Naomi who helped make my drinks very quickly. Refreshed my family and I continued on our journey home. Thank you Sam & Naomi for the great work you do. You are much appreciated.
Jenny . 2024-08-05
MORE AT TripAdvisor
I was having a particularly bad day and pulled in for a coffee. The young lady that served me had such a good vibe about her, i felt I had to say. Think I heard someone call her Jamie?
GreenQueen555 . 2024-03-31
MORE AT TripAdvisor
Nice coffee and good service, skinny latte for me and really nice and friendly staff, good seating and wifi works d well.
FijiJames . 2023-09-21
MORE AT TripAdvisor
Stopped for a lunch break. Opted for a Flat White along with a Toasted Ham and Cheese sandwich. Asked for the coffee in a proper cup and was told they’re not available because the Dishwasher was broken. (sorry, but I’ve heard that from so many Costas it’s now boring) The sandwich was heated up from their warmer but presented in a cardboard box. When I put that on a plate which was on the serving counter I was told I couldn’t have a plate either. Certainly not the warmest of service when paying just under £10 but service and standards like this will only prevail when you have a prime location like this. Your standards are beyond satisfactory. The coffee was also weak and too milky for a Flat White. More like a Latte. I gave up at that point and will not be using this venue again. From a frequent visitor to Maidstone Services. J8 M20
Jay F . 2023-07-22
MORE AT TripAdvisor
We have just stopped at the Maidstone services drive thru Costa and were met by a couple of the most polite lads we've even encountered at a Costa restaurant, never mind a drive thru. They were so friendly, helpful and incredibly polite they are wasted working in a kiosk. Thank you lads for your lovely cheerful greeting and thank you for lovely hot coffee too.
critics2007 . 2022-10-14
MORE AT TripAdvisor
Terrible food! Baking flaccid and lifeless, straight from plastic bag at an extortionate price. My last Costa visit.
104antjep . 2022-04-24
MORE AT TripAdvisor
title says it all. as we picked it up from the drive thru we didn't notice one of the coffees was luke warm - pointless to drive back.
rickyxlouise . 2022-04-24
MORE AT TripAdvisor
Best strawberries and cream frostino I've ever had. Thank you to the two guys working at the drive through today it was beautiful
laurenmW4677FX . 2020-09-09
MORE AT TripAdvisor
Parking is always difficulty as limited spaces outside. Also the decor and tables are now looking very tired.
jilly D . 2019-08-18
MORE AT TripAdvisor
Having been up since 5AM on the way to Dover, we needed some caffeine to keep us going. No danger of anything resembling coffee at this Costa. Disgusting cup of warm dirty water - disgraceful
Anne D . 2019-05-09
MORE AT TripAdvisor
At least they did standard costa coffee and snacks at a good standard but at much higher price than other Costa.
PHE22 . 2018-11-16
MORE AT TripAdvisor
The food and coffee was up to the high usual standard of any Costa Coffee but most of the staff need to learn the meaning of the phrase ‘customer service’!! Very disappointing.
TheHelsBells . 2018-07-18
MORE AT TripAdvisor
Verschrikkelijke ongeïnteresseerde bediening, de toast was volledig aangebrand maar dat merkte ik te laa5t.
srebbulbor . 2018-05-08
MORE AT TripAdvisor
Dropped in on route to Norfolk Prompt service and friendly staff The food selection was wide and the coffee well presented and hot Happy to also make the coffee our way Used be Costa card for the loyalty points
617collinm . 2017-12-29
MORE AT TripAdvisor
Strange, for want of a better word. Deliberately ignored by 2 male staff until a queue started forming then the man with glasses finally came alive to serve, as the younger man was so slow he was almost zombie like. Asked for small mocha but was given large then told I'd have to pay for large.
curiousgemini . 2017-11-21
MORE AT TripAdvisor
We stopped here for a takeaway coffee en route to the Channel Tunnel. Very pricey compared to our local Costa but the coffee was fine.
Azalel . 2017-05-06
MORE AT TripAdvisor
The best service yesterday at Costa Maidstone Services Visited late morning staff were really friendly and super efficient Coffee was delicious too!
Clare S . 2017-03-03
MORE AT TripAdvisor
Ordered a Latte & a plain coffegar, which I don't normally do, but it didn't help. Left it after 2-3 sips. Definitely don't order plain coffee here. At £3.29 for a cup it was a complete rip off. Go anywhere else but here.
Skinut79 . 2015-12-07
MORE AT TripAdvisor
Similary restaurants in South East
123 Opinions
Good staff and very good service.. We came down today at 12pm to find out that this place is closed but quiet clearly on the website it's saying it is open been coming here for a while now but my views are going to be start changing soon....
249 Opinions
Very nice clean restaurant, polite staff , the food was terrible cold , not sure when it was cooked but something needs sorting there complete waste of money when I told the staff all the food was cold the reply was I think I know why , that was it so I won't be returning anytime soon
7000 Opinions
Very slow bar service Waited 20minutes to be served We sat outside Dirty tables cigarette buts are everywhere we moved to the gazebo No smoking signs everywhere but floor covered in cigarette buts The whole place needs a refurbishment We were going to eat but the state of the place put us off We have been going to the malta for many years and was disappointed in the decline
96 Opinions
i had went to this subway for a quick lunch today and the staff was all walking around behind the counter looking like they didn’t know what they was doing.I ordered a 6inch ham and cheese saver tostie which was fine other than the fact my bread was stale, i had then ordered a pepperoni and cheese footlong dipper and i had got given something completely different to what i had ordered i had then went to eat this considering what i got was completely different to what i ordered i was already disappointed on my food.The bread was stale once again and the fact what i had asked for was pepperoni and CHEESE then didn’t get any cheese in this i was extremely disappointed with my experience at this subway. i wouldn’t suggest going here as clearly they do not listen to your orders as they should and also not one single staff had a clue on what they are doing.