Costa Coffee Gateway 44 Rp in Carlisle

I drink Costa as it is my coffee of choice, and i tend to have at least one latte daily, usually two. Having been at this drive through on Friday 23rd April and today on the 27th April, the one thing I find incredibly irritating is the staff reluctance to use thermometers when steaming the milk, net effect on Friday was coffee that was the temperature of molten lava, it was undrinkable until my wife and I had covered 60 miles . . and i dread to think of the 3rd degree burns that would have happened if it was dropped. This morning I receive exactly the same, a skinny latte that instantly burns your lips and remained undrinkable until 30 minutes later. Please reiterate or provide training to staff, I don't buy a coffee because I want to have a drink in 30 minutes to an hour.

Fined £60 after meeting friends, for what was the usual mediocre, overpriced coffee served by a taciturn member of staff