Based on 397 opinions finded in 3 websites
Based on 397 opinions finded in 3 websites
Nº 290 in 399 in Epping Forest
Nº 58 of 81 British in Epping Forest
Opinions
A comfortable branch with plenty of seating, many near with mains sockets. A good place to relax before a walk in Epping Forest.
John Davis . 2024-10-20
MORE AT Google
Twice now you’ve messed up my order. You left out two items
Candie . 2024-10-01
MORE AT Just Eat
Nice coffee, closing for 10 days for a refurb.
Martin Wells . 2024-08-05
MORE AT Google
I had a morning flat white on a sunny Sunday morning. The coffee was a little over roasted and bitter and the drink did not taste as good as it normally does. Perhaps I am over fussy but other chains can make it a little better. The cafe was also quite empty with only 5 or so tables busy inside.
Adam Konstanciak . 2024-06-02
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A fast food coffee with very good coffee, the cake 🍰 is rather normal. The staff is friendly but sometimes overwhelmed by the rush.
Fredi Angne . 2024-05-31
MORE AT Google
Some staff are really really bad, some might call it a bit racist. so I would not recommend this place, in fact I would say stay well clear.
Ish S . 2024-05-22
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Poor customer service Workers are immature and always on their phones Coffee was awful
Determination Motivation . 2024-05-16
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Tina and Jade are the most immature workers I have come across. Shop is very dirty and staff swear infront of customers No real hygene as they are always touching their phones then food without gloves
Marsha Beharie . 2024-05-15
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When you place an order to a professional establishment. This is the level of immaturity and unprofessional behaviour the staff at Epping Costa provide. Maybe they were failed students from the local secondary school? Maybe they are sad at working for Costa, but this is just a very poor level of customer service with very poor hand writing and hygene. No wonder they are stuck working there.
matt jones . 2024-05-15
MORE AT Google
ordered a large hot chocolate received an empty cup and a flat white with writing all over the lid
Spoilt . 2024-05-14
MORE AT Just Eat
Staff were very friendly and helpful. Food is ok but on the Expensive side.
shaneshortall . 2024-05-02
MORE AT Google
No the drivers fault costa has actually given him the wrong items in a bag !!
Jake . 2024-04-29
MORE AT Just Eat
It was fine. Just had a toasted sandwich and a pot of decaf tea.
Sue Faulkner . 2024-04-15
MORE AT Google
Tina and Jade are absolutely awesome. I visited Epping for the very first time earlier on today as I went to meet my best friend of 33 years, and the service was superb. Thank you Tina and Jade 💜 from the lady with the big hair 😁😉
Hello Hello (Hi) . 2024-03-19
MORE AT Google
Around 5.30 Two very ignorant Younge Blond Girl Behind the Counter Bothooking at there Mobile Phones and giggling Like Little School Girls .Tony ignored me at the Counter Waiting to be Served for atleast 5 - 6 minutes .No Manners at all obviously Waiting to Shut Shop and go Home when one of them Could be Cleaning the Toilets which were Filthy to Say the Least ! won't be going in there again ever and it was very very Cold in there to as the Aircon was Blowing Full Blast .Two very very ignorant younge women I will Take my Busines in future at epping To NEROS
Barry Lane . 2024-02-26
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When I first walked into the famous Epping costa, the atmosphere felt very warm and friendly. The drinks are exceptional, especially the staff that are there make it 10x better with their service. They are : Sophie - very hard working and quick with her service Karrah - very friendly and also very swift with her work Leo - funny and always has a smile on his face. Forgot to mention, the coffe’s are made with TLC Tina- very friendly and attentive to each customer Jade - Very kind and easy to talk to Fantasia- very helpful and very good at making coffee Highly recommend if you want a nice afternoon to spend time with family and friends.
Malachi Fowler . 2024-01-29
MORE AT Google
Always meet up here with a friend about once a month for a coffee & a chat. Staff always helpful & smiling.
Gordie Redgwell . 2024-01-25
MORE AT Google
nice and cosy We found available seats in the morning...every time.
li mes . 2023-12-22
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Visited The Epping Costa Coffee with my partner and it was a nightmare… cold Cappuccino, filthy tables where I had to ask for a cloth to clean off the table so we could sit but still ingrained dirt left,rubbish customer service and all in all in general it was an expensive experience! Costa’s response to my complaint was laughable too!
Tom W . 2023-12-10
MORE AT TripAdvisor
driver too ages to be assigned and then drinks was warm not hot
Matthew . 2023-12-04
MORE AT Just Eat
Small and busy branch, but as consistent as other outlets
Richard Brewster . 2023-10-24
MORE AT Google
Had a nice vegan cake with my cappuccino. The oat milk was somehow blended with pea milk, which kind of worked. The service was slow, despite the singular staff member was working very hard with a smile. Quite a family place this September morning; place was clean, and so was the toilet.
joseph lo . 2023-09-30
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Just had a coffee, the service by the two staff was excellent.They were cheerful even after probably a busy day! Thanks. Will definitely go back to this coffee shop again.
Darren Wildish . 2023-09-29
MORE AT Google
Stopped by for a coffee sat morning. What lovely staff and what fabulous service only two staff on but my goodness they were excellent!! Well done to Karrah and Fantasia they made our day we visit a lot of Costa's but, these two excelled in all things, so much so, I just asked their names and congratulated them. Well done girls we are from the Midlands if you ever need a job come over here and teach the midland branch's how it done.
Rosie Kimberley . 2023-07-23
MORE AT Google
An ideally-located store with wonderful, friendly staff! Drinks great and food delicious. Costa, please invest further in this store and they will continue to improve and bring in more trade.
Bartlam Connor . 2023-07-20
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Excellent service Lovely people
Ali Q . 2023-06-05
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only 1 lovely member of staff! Take out only which was ok for me 2 lemon drizzle cake + 2 flat whites 2 go. Perfect.
Roger Sellick . 2023-05-26
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Don't expect the coffee to taste like UK Costa!
john street . 2023-05-21
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Lovely coffee and cake and a very nice lady who served us, really helpful.
Angela Pringle . 2023-04-20
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Very friendly staff and relaxed environment as wasn't very busy
Terrance Harrison . 2023-04-19
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Always love the products however today was a shame I felt rushed when I was only one in the que and the shop was empty as it was after rush hour so everyone else was at school and work… I felt whoever served me was abrupt and rushing me even though all I wanted was a simple medium latte … she was rude and told her colleague to make it then she walked off I appreciate she may have had other jobs to do but the customer should always come first ? I will return however it won’t be for the customer service maybe I come on a one off day ? 🤔 also I didn’t even have time to scan my loyalty points on my app as felt so rushed she didn’t even ask ether
Sally Davis . 2023-03-22
MORE AT Google
Great Costa, food and drinks spot on. Service helpful and friendly. Wait time good. Nice seating area and a couple of tables outside too.
Gina Cleere . 2023-01-04
MORE AT Google
Very busy but queue went down quickly. Young lady taking orders very pleasant and well organised. Toasted sandwiches brought to our table quickly, they knew where we were. Other lady clearing tables very polite. Great! Well done.
Sal Jones . 2022-12-31
MORE AT Google
You really need to clean the shop
Steve . 2022-11-03
MORE AT Google
When ever I use Costa in Epping, it's like going home for coffee and the staff treat there customers like family. Superb atmosphere, love this place.... Well done...xx Gerry
Gerry Levy . 2022-10-19
MORE AT Google
They're always good places for a snack and coffee. The only downside are that the toilets are not always as clean as they could be. Staff are friendly and smiley and very efficient.
melanie pinamonti-hyde . 2022-10-15
MORE AT Google
Pop in twice . The staff friendly and helpful with my app and order today. As they was using paper cup I could reuse the cup.
sarah lawrence . 2022-09-12
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Waited 15 mins for 1 cappuccino by which time my husband and daughter had eaten their cake and wanted to leave 😐
Dorothy Dear . 2022-09-05
MORE AT Google
More choice with serving M&S food now 😋
Patricia Manicom . 2022-09-01
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Excellent service as usual at Epping Costa, super friendly and professional staff. Great afternoon break, good vibes only. Date visited: 9th of August 2022, time: between 4-5pm
Marius L . 2022-08-09
MORE AT TripAdvisor
Typical costa coffee outlet where the staff are automated androids, the decor is average, and the food and drinks all typical costa. Nothing wrong but nothing special either.
John S . 2022-07-30
MORE AT Google
Clean place with friendly staff
Daisy Duke . 2022-07-28
MORE AT Google
Great! Very friendly staff, nice atmosphere. Always a place to visit.
Barry Sunnick . 2022-07-02
MORE AT Google
Lovely coffee, pleasant atmosphere to meet friends for coffee.
Eryl Williams Thompson . 2022-06-16
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Wow this place is filthy..ripped chairs dirty floors , Heath hazard. But staff friendly
Simon Braschler . 2022-05-20
MORE AT Google
Always great to have a cup of something after my forest walk from Chingford.
Karol Walkowski . 2022-01-04
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Average chain coffee shop which I wouldn't normally visit but because it was New Year's Day there was no alternative
Ken Peters . 2022-01-02
MORE AT Google
Love the Costa! Just need one in Ongar!
alison lochrie (Alil) . 2021-11-19
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Fairly empty. Dishwasher working so had China cups. Staff as usual were very helpful and friendly. Good choice of snack food available. Recently dishwasher more broken than working, as take-away cups aren't normally recyclable I'm not that happy about the situation. Staff are lovely and ambience perfect for our needs though
Alan Palmer . 2021-11-17
MORE AT Google
Nothing unusual about products here but staff made it a very nice visit. Very friendly and helpful. Noticed my sister had a stick and immediately offered help. It was a lovely gesture.
Pauline D . 2021-08-26
MORE AT TripAdvisor
A little disappointed as they we're not offering proper cups. Also the sitting area floor was quite sticky
Alan Quintin . 2021-08-15
MORE AT Google
Okay for a catch up with friends.
George Dunseath . 2021-06-09
MORE AT Google
As one would expect from the Costa chain great coffee and food
Ronald Abercrombie . 2021-06-08
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We love Costa coffee and always search for a branch wherever we go but didn't enjoy the experience at the Epping branch .The coffee was up to its usual standard but the upholstered chairs at the table near the window were so uncomfortable ( need cushions )that we didn't hang around .Also the salted caramel brownie ( which we have had at other branches so know what they should be like ) we're stale and clearly not fresh . We won't be returning
Margaret Hayes . 2021-06-03
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I had medium toffee spiced latte with coconut milk
Chloe Middleton-Burgon . 2021-06-03
MORE AT Google
Really friendly staff at this branch. However, the place could do with better lighting
Miriam Urgelles Coll . 2021-05-29
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Open for takeaway only. Very friendly staff.
Alan Vickers . 2021-03-10
MORE AT Google
I appreciate we are in lockdown but this business is still open and should serve their best to the clients. This morning I went there for a takeaway breakfast with my partner. We asked for 2 almonds croissants and a strawberry (we were curious to try for the first time) and two coffee. We drove away to have our breakfast and we ended up with two very old and dry almonds croissants and a plain one. Very disappointed. I was looking forward for my almonds croissant but it was simply not fresh at all.
Adua G . 2021-01-22
MORE AT TripAdvisor
This is a joke! What a horrible experience!!! First time in ages had a chance for a breakfast at Costa and I will not have it ever again!! Ordered 2 almonds and one strawberry crossaunt plus 2 coffees. Took my order and left, drove few min to Epping Forrest and was hoping for a nice breakfast with my other half. Order mess up as no strawberry in a bag just a normal one, plus all of them not fresh and taste like a week old. Is that what you have when you try to eat out during lockdown? Thanks, not for me. Better if you wouldn't be selling anything at all then that stuff. It's annoyed me so much that I post first comment ever in my life. Thanks Costa 😡👎👎👎
Maciej Leszczyna . 2021-01-22
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Nice location well adapted & efficient friendly service.
John Cass . 2020-11-27
MORE AT Google
Good and safe to visit, clean and with pleasant staff
Matt Phillips . 2020-10-05
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Very disappointed today no butter for toast or teaches, no drinks for kids, no tea cakes, dirty tables and rude staff. No a good visit.
Kim Veasey . 2020-09-12
MORE AT Google
Clean and spaced out. And sitting area outside
Susan Mackintosh . 2020-09-12
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Well set up to be covid safe and very nice brownie
Matt Goddin . 2020-09-10
MORE AT Google
Good service friendly n helpful staff
Allan Seth . 2020-09-08
MORE AT Google
Sadly the toilets were a disgrace so walked out complained and did not stay to eat
John Morrison . 2020-03-19
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Busy in bursts, but the counter gets the queue down quickly. Friendly staff in general, and tables cleared quickly. If you can get a table near the wall sockets it's a great place to work. Would recommend.
Kieron Brant . 2020-02-28
MORE AT Google
Came in at 3pm on a Sunday but it seemed the staff were already preparing to close (2 hours early?). Seating areas sectioned off to mop. Cleaning products and blue roll left on the counter sides near food and drink. Coffee machine only being used on one side and the drip tray had been removed. All the tell tale signs. Staff weren’t very welcoming either. Coconut mocha wasn’t great. I watched the barista (Georgia) extract the coffee before heating milk leaving it to sit for quiet sometime. For a mocha it was very wet, not surprising as it wasn’t frothed at all. She also did not ‘bang and swirl’ the milk before pouring. It was luke warm at best. Definitely not heated to an appropriate temperature.
Bailey M . 2020-02-17
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Toilets unclean like most Costa shops. .didn't enjoy coffee today far too strong. And the toasted sandwhich was only cooked 1 side ..I did complain got another ..cooked on 1 side!
karen lawes . 2020-02-12
MORE AT Google
I am pleased to report that the improvements at Costa Epping have not slipped back and we received the same warm and friendly service as before. The coffee and cake were excellent and the tables were clean and tidy.
Paul R . 2020-02-09
MORE AT TripAdvisor
Staff nice and friendly, busy little cafe - seating could do with a revamp to make it even better
Jacqui W . 2020-01-24
MORE AT Google
Quite expensive for what you get, but overall it really depends on who is serving you
Luther Gaming . 2020-01-21
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Staff are very friendly and make a great cup of coffee.
Stephen Harris . 2020-01-15
MORE AT Google
Was ok but we made it just before it got busy, and it seemed to struggle under pressure. But was ok not our best experience at a Costa.
Adrian Farnall . 2020-01-12
MORE AT Google
Coffee is not strong enough always have to have a extra shot.
Ken Eldridge . 2020-01-08
MORE AT Google
All the usual food and drink offerings that Costa has to offer are available here. Whilst staff are very friendly, they don't seem to be able to keep on top of their work load. Made multiple mistakes with my order and there wasn't much choice of clean/ tidied tables available.
Zahra A-G . 2019-12-22
MORE AT Google
Very unclean tables dirty and spoons filthy area manager needs to sort this out
Darin Langdon . 2019-12-07
MORE AT Google
Everything was much improved. The coffee was still well flavoured but this time the table was clean and tidy and the floor like the toilet was clean. As the customers left the other tables, they were cleared and cleaned. They even swept the floor where some food has been dropped. Much improved and I hope the trend continues.
Paul R . 2019-11-16
MORE AT TripAdvisor
Staff are happy and fast with the takeaway coffee. Better than a Starbucks any day.
stephen jones . 2019-11-14
MORE AT Google
Usual good coffee although could have been hotter.
Bridget Shubrook . 2019-10-30
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Coffee this morning at Costa, Epping......SIX tables full of dirty crockery. Staff working hard to serve customers but no staff available to make tables free to use unless customers removed dirty crockery in order to use the table. Profits being earned by the volume of footfall in the cafe, SHAME on you Costa for not employing sufficient staff.
K5799GNlindas . 2019-10-04
MORE AT TripAdvisor
Nice staff, clean tables and comfy chairs. Nice way to start the morning!
Nicola Kirk . 2019-09-09
MORE AT Google
Good coffee but not enough dairy free alternatives
Hannah Smith . 2019-08-23
MORE AT Google
Nice spot on the high street to sit outside and watch the world pass by. Coffee was served hot and food was tasty too.
FrankieBea2000 . 2019-08-15
MORE AT TripAdvisor
Excellent as always, Staff Brill and thanks to Monica who makes a top drawer Flat White 👍🏻
Robin Perry . 2019-07-22
MORE AT Google
Regrettably, the service slipped a notch or three on this visit. The service was painfully slow, and we had to look for a clear table as several were still littered with the cups and plates from customers who had already left. The coffee was still very good, but the floor was littered with dropped food and our tabletop was very sticky. I do hope that the management finds time to read these dissatisfied reports and do something about it.
Paul R . 2019-07-20
MORE AT TripAdvisor
This branch has a high turnover of staff which tells you everything you need to know. It’s slow and always messy. It’s quite common that one person will be serving while another person will be doing something meaningless in the back. The manager and some of the staff all need a kick up the backside!
Bobby Budd . 2019-07-03
MORE AT Google
Shorted staffed and very slow service
gill knights . 2019-06-28
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I think I'm 'falling out of liking Costa Coffee' when I don't get what I order but what they think I want.
K H . 2019-06-22
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It's another Costa, just like the others.
peter stone . 2019-06-05
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The service was warm and friendly and the hot chocolate one of the very best but this visit was let down by the rubbish strewn on the floor. Although the table had been cleared and wiped down, I don't think it had been done with a clean cloth at was still very sticky. The hot chocolate is still excellent.
Paul R . 2019-06-02
MORE AT TripAdvisor
Seems ok only been in this 1 once to catch up with a friend...seemed slow to me too busy nattering to take much notice of customers but I'm comparing it with the big 1 in harlow and they are spot on with how busy it gets and theres no fuss & very welcoming.. this 1s right near the church and zebra crossings so easy to find and get too & it has disabled toilets
Pippa Wink . 2019-05-25
MORE AT Google
Stopped there half way through a mountain bike ride, as many others do on a Sunday. Service was a bit slow but other than that it was just like any other Costa.
Graham Rooke . 2019-05-24
MORE AT Google
Drinks and food are as expected but the cues move very slowly then you have to find a table. Sometimes you find yourself having to move dirties out of the way so you can sit down
Treena G . 2019-05-07
MORE AT TripAdvisor
I have watched this coffee shop go downhill over the last few months. There needs to be better support for the staff. Regularly there is just one poor soul at the service counter trying to deal with a queue of ten people. I ordered a coffee and juice last week. I took my daughter to find a table whilst the coffee was being made as I could see it was all moving slowly. I waited just under 15minutes for my coffee by which time my daughter was getting restless to go. There shop floor was dirty with tables full of crockery and disgruntled people everywhere! About six months ago everything was working like clockwork. There was an air of calm and a few more staff and service was better and happier. Management need to act and help out the staff here ASAP before all the regulars get fed up!
Joanne V . 2019-04-09
MORE AT TripAdvisor
A standard High Street Costa. The service on this visit was excellent.
Barry . 2019-04-04
MORE AT Google
I have never been in a Costa where the service is so slow. I have been in regularly over the last few weeks and have waited 15-20 minutes on average to be served. I normally prefer Costa to others but I'm not going to waste so much time standing in a line so I will choose elsewhere going forward as I have given it a fair trial.
Simon Wood . 2019-04-03
MORE AT Google
Busy local Costa. I think they could use 1 more member of staff. The staff there are all fantastic - friendly and helpful. But they did seem to be struggling a little with how busy it was. Some tables were left unclean for a while, which is why I think they need 1 more member of staff.
Joanna O'Meara . 2019-03-30
MORE AT Google
As a regular customer I have been appalled by the decline in service over the last few months Average wait is about 20 mins and I often leave without daily coffee and go to a competitors Today being a particularly sunny day we wanted to sit outside There were only 2 tables and the staff told us they were not allowed any more. We don’t believe this to be true as up until last winter there were always 4 or more tables out. The staff has just become lazy and complacent
Debdodah . 2019-03-24
MORE AT TripAdvisor
Nice coffee,very friendly staff!
Violeta Georgieva . 2019-03-22
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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242 Opinions
A group of us retired Corporate Bankers..all retired, meet every few months for a moan about the state of the country, or anything that takes our fancy at the time..always light heartedly! only two of us made it this time, but we wiil be back..for this is a traditional cozt pub..with excellnt menu and atmosphere: Prces..don't know how they do it and the portions! I had toasted brie on a salad bed..my friend, who lives in Waltham Cross and uses this pub for dining and had recommended, had a ginormous prawn cocktail..both excellent. Shouldnt have had the starter as he suggested the speciality..steak and kidney pie..cooked as it should of old, in a pie dish..enough meat and gravy for two pies, with a lovely flaky pastry top..chips and peas..delicious. I had ice cream fo a sweet, ..2 pints of lager and two glasses of lemonade as wr werr both driving..Top Knotch..Definately come again with friends..Many thanks
1229 Opinions
Group of us went for our camera club 's awards dinner. They coped very well with 28 of us! Nice food and atmosphere too👍
1000 Opinions
Unfortunately received a hostile approach I am black. think twice before going if you are of a different culture