Based on 3.025 opinions finded in 3 websites
Based on 3.025 opinions finded in 3 websites
Nº 311 in 699 in Medway
Nº 49 of 108 Other cuisines in Medway
Opinions
Seats are not comfortable and there are very few premier seats including, as far as I know, zero recliners. It can be extremely busy, especially if it's a kids film, so be prepared to book a later slot if you don't have kids. Food and drink is VERY expensive so bring your own or be prepared to pay through the nose!!
Keith Brewer . 2024-11-16
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Good seats, good view (expensive snacks)
Kevin Pill . 2024-11-16
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Always a great place for a movie
SK . 2024-11-10
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About time this cinema invested in some lights for the stairways so it can turn off the ceiling lights during the movie. Completely ruins the ambience.
Alex Payne . 2024-11-10
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Boring "Sing Sing " film. Waited for some development in story but nothing happened, so one hour later I left. Very disappointed and waist of time and money.
Mae Pulfer . 2024-11-05
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Lovely cinema. Pay for parking when you leave just before entrance of Odeon. Not expensive. We paid £5 a ticket in October half term.
Odette Van Tonder . 2024-11-03
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Me and my partner often to go the odeon to watch the latest films, it's always a good experience when we go.
Hayley Wells . 2024-10-29
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Clean and welcoming but need to sort out temperature in there it's either freezing or too hot
Sara cobbin . 2024-10-28
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There is no sound for the indian movies. Very low sound, sound quality is not enough for the movies.
Athul T A . 2024-10-27
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Lights, colours, sounds, pop corn. 🤷🏼♂️ You do need to offer your first born and dibs on a kidney for the entry fee. And since when did they make carpet out of pop corn?!? Who'd a thunk it 🙄
Biscuit Thief . 2024-10-25
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Like any other cinema, clean and tidy but sooo expensive for snack items..
Kriss Sharpe . 2024-10-25
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Just cannot beat their Nacho's with hot cheese 😗👌🏽
Mark Marlow . 2024-10-22
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It was amazing grandchildren adored it
Stella Austin . 2024-10-21
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The odeon is our usual cinema and we can't really fault too much about it. Some of the seating is getting tired now with some tearing, but they are comfortable seats. There's usually a premium option now too, which we have used when having deals. There's not a huge difference but the chairs are a bit more spacious and more leg room. Film choice is on par with other cinema brands, and pricing for food and drinks etc, albeit expensive, seems no more expensive than other brands. The best thing about Odeon is that they have been offering £5 tickets. This is excellent value and means we have returned to regular cinema users with our children. We thought it was just a summer scheme, but we have since been out of term time and still £5. I think this is a brilliant way of getting cinemas back as a viable option for families.
Katie Calder . 2024-10-21
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Good atmosphere and well done to management who still allowed my party of 4 to see the program in different seats but was my fault as I booked the wrong date
Ken Wilson . 2024-10-18
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Not sure why there's a Costa here if they aren't open the same hours as the cinema.
Lemmi Swayze . 2024-10-15
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They had a mouse in the cinema and after the staff members saw the mouse, they walked away with no further action. Unserious staff members.
Zatch . 2024-10-06
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Shame you've got to pay for the car park now. If you're having a meal as well (before or after film), the parking can cost between £2.50 & about £8.50! Depending on day and time of film.
Steve Hayes . 2024-10-05
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The movie-going experience was disappointing due to the lack of sound quality (Screen 1). Watching movies at home wth home theatre might be a better option in such circumstances. Additionally, the frequent turning on of lights during the movie was disruptive.
Rijil George . 2024-09-17
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Staff really friendly and the seats are really comfortable.
Mamborghini _ . 2024-09-04
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Unless you are in Premier screens, the cinema has an antiquated ambiance. Premium seats in non-premium screens do not offer a premium experience. Opt for standard seats to save money. Additionally, the majority of the staff members were quite impolite and unprofessional. I inadvertently left a bag in a cinema screen, and when I returned to retrieve it, all the items had been haphazardly removed and rummaged through.
Mike Gibbs . 2024-08-31
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The light was ON the whole time
马艺璇 . 2024-08-24
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Avoid odeon Chatham! when the film starts the lights don’t go out so you get a terrible watching experience. I asked why they don’t turn the lights out and it’s apparently due to there not being lights on the stairs… well how about you invest some money into renovations and fit some. they wonder why cinemas are struggling, I’d rather wait to watch it in the comfort of my own home and the lights dimmed
Chris T . 2024-08-20
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Very nice place to watch a film
OMAR OSMAN . 2024-08-12
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Absolutely boiling , had to leave as it was unbearable
Lilly Mccullough . 2024-08-11
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Not a very pleasant visit on a warm day to find the screen has no functioning air conditioning... If I wanted a sauna I would have booked a sauna... Not impressed 😡
Steve Dean . 2024-08-06
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Top £5 : 00 tickets to get in at the moment Great spacious Akron’s clean cinema Disabled friendly Plenty of Odeon staff on hand if you need anything or have any issues I would recommend this cinema as I have made many visit has Dockside outlet packing and Bus Shuttle . Taxi can easy take you to local town ect🫶🏼
Caroline Miles . 2024-08-03
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Absolutely scorching hot. No aircon 35°c plus inside
Sofia Godwin . 2024-07-28
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Slightly underwhelmed at the size of the Imax screen, but the reclining seats were fun and comfortable. I had to complain to Odeon customer services prior to going to the cinema and didnt have the QR code for tickets anymore. Not a problem, they lrinted my tickets for me BUT they hadnt put till roll in for 3hrs so had to wait for it to print 3hrs worth of food orders I think the parking is cheaper if you pay in the cinema, but not sure, the machine didnt work well.
Susannah Hughes . 2024-07-24
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Great viewings! But unfortunately the food and drinks are really over priced need to bring down prices on food and drinks!
Ben Dellar . 2024-07-22
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Off the beaten track but a decent sized cinema. Tickets were a reasonable price and seats really comfortable. I would recommend coming at a weekend, pending the film you want to see!
Andrew Kerr . 2024-07-07
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50p of every ticket sold must go towards buying "seat broken" covers instead of fixing the current ones. Place needs investment. I get that its only £5 a ticket but its not enough to make me return. Floor everywhere is covered in popcorn. Would a cordless cleaner and a bit of TLC from the staff waiting around twiddling fingers really hurt? Would also love to know how you "Make Movies Better" because this cinema confuses me.
Benjamin Colton . 2024-07-03
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Went to watch a quite place 29/06/24, 9pm showing, screen 3. 20 minutes into the film, my daughter and wife jumped out there seat after they see a large rat. We left, Informed the manager who was aware, he said they have a minor problem. We got a refund, told manager to inform others but he just went back into his office.
Kirk Dodgson . 2024-06-30
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couldn't see the screen, has lights all around the ceiling. couldnt even focus on watching the movie as it was a horror and the lights are brighter than the movie. didnt know the kept the lights on as they never did before makes no sense 0/10 cinema experience
Shaun Overy . 2024-06-17
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Very good kids love it but not buying snacks there too expensive
Rebecca killick . 2024-06-06
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amazing odeon give a outstanding service they didn't have something I wanted so not only did they give me something else to replace what they didn't have they gave me a big bag of chocolate to apologise. Was such a kind lovely suprise. love their kindness and their sweet popcorn is the best!
karen . 2024-06-03
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now you have to pay for car park ??? No Thanks
Jeff Jeffery . 2024-05-08
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Went to see back to black… great film however a mouse ran up the wall during the film! Vile
Vikki Williams . 2024-04-27
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The Amy winehouse film was really good! Popcorn and drinks were good! But the screen had rats! One run past my leg! Tested with leaving popcorn on the floor and it disappeared within in seconds, definitely a dirty and unhygienic place
Kelsey Hepburn . 2024-04-23
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The best cinema in chatham prices are a bit expensive but over all to enjoy with freinds or family a good cinema
Denis Hricko . 2024-04-23
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I felt that the experience was an online experience with no personal contact
Mark Hayes . 2024-04-20
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Good clean cinema. Costa in the foyer. Lots of film options
siobhan O'mahoney . 2024-04-19
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The cinemas are great the food and drinks overpriced but Costa helps.
Janice Magor . 2024-04-18
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I was quiet surprised how well the place is kept clean. Prices of popcorn and other food/drink items should be lower... we paid for movie as much as for snacks. It isnt quiet okay. You know- no cinema without popcorn! Other than that its good place to go and enjoy movies. As for kids, so do adults.
Madara Mirza . 2024-04-17
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See Kong x Godzilla in Premier seats Comfy and clean
Kevin Boorman . 2024-04-11
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So expensive to see films here...better going to Cineworld Rochester...alot cheaper
Karen Austin . 2024-03-29
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arrived 1 hour late. I had I had to drive 1km to collect from the driver.
Paul . 2024-03-21
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I go here for the stunning IMAX screen. Honestly if you have never experienced a film in IMAX you’re missing out. It’s about £5 more than an Odeon Luxe seat which is nothing compared to what you get. The screen is unlike anything you’ve seen before and the sound quality is unparalleled. If you’re an IMAX lover you will be very happy with the whole experience. Staff are very friendly and they speed at which you’re served is very good too! Place is kept clean and tidy and there is a tonne of parking (although there is a cost but that’s not Odeon’s doing so I wouldn’t make them down for that!)
Carl . 2024-03-11
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Cineworld in Rochester is significantly cheaper. Save your money. Cheaper than half price
Tom Ach . 2024-02-28
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A group of noisy and rude teenagers ruined the whole film. The staff were complained to a couple of times but left it until the last 15 minutes of the film to warn them to be respectful of other customers and keep the noise down. The situation was not dealt with promptly or professionally
Bea Mumford . 2024-02-28
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The cinema itself is nice. But you can hear the vibrations from the other rooms. The popcorn is SOOOO SALTY (and I love salty popcorn so that’s saying something) the chicken strips should be labelled as spicy as I got 3 boxes for my kids and they were way too hot for them and myself.
Eugenie Marshall . 2024-02-24
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Saw Jason Statham,master of cheese but who doesn't like cheese!! The Beekeeper
Frank Hazelden . 2024-02-19
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Nice atmosphere but I find Maidstone much more better and modern
Nicky Davis . 2024-02-15
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Was so excited and didn't get slush puppies but atleast I got my popcorn love that you can now get this on just eat shame about not getting everything but always next time
karen . 2024-02-14
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Comfortable, clean, easy to use
Jonathan Bennett-Hughes . 2024-02-10
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bit pricey but good comfy seats
Richard Caplin . 2024-02-08
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Went to the Odeon, Chatham to see Manon - live from the Royal Opera House. A heart stopping performance by the Royal Ballet and a joy to watch.
Daphne George . 2024-02-08
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Although there was not many people in the screen room the film I saw was very good.
Jamie spears . 2024-02-02
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There's nothing wrong with the screens or films shown, but with no bar, the coffee shop shutting at 7 and you having to pay for parking there are better and cheaper options around.
David Burns . 2024-02-01
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Been to the IMAX and the recliners are really good and comfortable experience for a movie, Either alone or with your loved one and friends..
Nitin Sasidharan . 2024-01-28
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Took my grandaughter and her friend. They enjoyed Wonker. Staff are friendly. Paid online.
Marion . 2024-01-20
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Plenty of parking,not too busy.friendly staff,overall pleasant experience.
Lee Sinclair . 2024-01-10
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Good clean cinema surrounded by a large selection of restaurants. The car park is only free for 90 minutes, after which you have to pay. It cost me £1.25 in parking, to watch a two hour film.
Stuart Peters . 2024-01-09
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Not been to the cinema in a long time and was told I'd love it. The venue was nice, but what really annoyed me were people hanging their feet over the seats from behind me . No respect, I'll watch films at home instead.
Tony Healey . 2024-01-05
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Help was at hand without having to go too far to find it. Politeness and kindness was immediately given for someone, like me, that doesn't go often to the cinema, but enjoys it when the opportunity arises.
Brenda Gifford . 2024-01-05
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Lovely big seats, very comfy, & so many food choices avaliable.
linda davies . 2023-12-27
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A good cinema, but a few of the cinemas themselves could do with a refit (screen 4 is looking tired)
John Jones . 2023-12-22
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Vile food, don’t know what possessed me to get a takeaway from here… chips undercooked and still hard in the middle, hot dog bun was so stale I could knock someone out with it and all arrived freezing cold. Disgraceful
Rob . 2023-12-22
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Clean, comfortable and atmospheric.
Zachariah Hassler . 2023-12-22
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Went to see Wonka, the place is clean and the seats are really comfortable.
Andrew Smith . 2023-12-19
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Clean and well maintained. Plenty of parking and the parking fee is very nominal. Odeon should link parking tickets to the parking machine so that parking can be provided to the patrons to cinema.
Mohan Vydianathan . 2023-11-21
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Great nachos clean with pleasant staff
Paul Fairhurst . 2023-11-17
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Dominic displayed amazing customer service
Urgan Nagru . 2023-11-11
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Delivery was quick and pain-free, food was delicious!
James . 2023-10-15
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Didn’t get my cheese sticks. Very annoyed won’t be ordering from them again.
Dolly . 2023-10-08
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Took 2hrs to arrive and all the food was cold
CLIVE . 2023-10-07
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Saw a film here today in the IMAX screen. Have been to bigger, but the sound system was excellent! Food and drink as overpriced as every cinema is, so I suppose that's nothing unusual. But now that you have to pay to park... I think I'll probably go elsewhere in the future.
Adrian Tribe . 2023-10-07
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Clean. Not crazy busy but went to a showing at 530. Have tasted nicer popcorn elsewhere. Was now to have a Costa coffee
Jane Heenan . 2023-09-30
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Great cinema. The IMAX was awesome, great seating and food/drink can be delivered to you seat. Great job Odeon
Gary Mc . 2023-09-27
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Seen a few films here ,they are very accommodating and quick
tracy Calvert . 2023-09-24
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This place is a complete take on my wife and I paid 35 pounds for two tickets and spent 20 minutes watching the film we became completely bored and left the cinema
Anthony Tickner . 2023-09-24
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Great movies all the time nice and clean Plus a beautiful place for a walk along the dock side
Luke Flynn . 2023-09-21
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Still warm but the salted popcorn was really salty but really loved it.
Sabrina . 2023-09-21
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Check out the Imax with reclining seats, but don't fall asleep.. Great sound system.
Phoenixpooh . 2023-09-02
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Nice site and location with ample parking, there is a Costa coffee shop in the lobby of cinema so you can grab a drink to take in if you want. Screen seating was clean although a few seats were starting to look a but thread bare, sound was good quality and projection was good quality.
Mark Isherwood . 2023-08-28
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Great location an easy to get too with free parking. Cinema going down hill. Half the screens, have no air conditioning so very warm. Don't know what happened to the nice friendly staff. The staff now hardly ever speak to customers. Always got a miserable face.
Adam Donner . 2023-08-23
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Went to see elemental great film got the £6 tickets on a monday think they should invest in recliner chairs but other than that great place to visit
carla may . 2023-08-15
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Really great cinema, seats are relatively comfortable and with a decent amount of space, there is air conditioning I think, or the screens are just really cold, I'm not exactly sure. The staff are nice and it is also in a great and accessible area in Dockside.
DANNYG428 . 2023-08-14
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Good cinema but pricey and the seats are very uncomfortable
Sheryle Davies . 2023-08-13
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Nice cinema at Dockside. Lots of free parking and I noticed you get posters handed out here from time to time which is a nice touch. The only let down for me is the toilets. Doors missing for a long time and isn’t always the cleanest. Please fix this.
Juice It Up . 2023-08-12
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Seems we're here weekly as it school holidays. The staff are still as helpful and friendly as ever. Highly recommend, the screens are always clean after every showing, the staff always find jobs Todo at quite times. Costa staff are just as friendly and helpful 👍
Jane Hitchcock . 2023-08-10
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Recently visited and was quite disappointed. The cinema has gone really down hill with its cleanliness and comfort. Firstly there was just grime and muck everywhere, the toilets weren’t very clean and the cinema room itself was still covered in popcorn and dirty seats. We paid for premium seats and they were so uncomfortable, didn’t recline or anything like nearly everything other cinema chains “premium” seats. It could really do with an upgrade throughout the whole cinema, not just the lobby.
Della . 2023-08-10
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Came to see Oppenheimer last weekend with friends . Am disabled and on crutches. Everything was accessible and clean. Cinema was brilliant, excellent sound and projection. Will definitely come back
Scott Taylor . 2023-08-09
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Located right next to shopping area. Multiple screens including IMAX. Snack portions are impractically large and expensive (as expected for cinemas). Could reduce their portion size (and a bit of the price) to reduce wastage. Seats better and more comfortable than Cineworld though.
O D . 2023-08-07
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Always clean and the staff friendly!
Queen Bee . 2023-08-04
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First time visiting this cinema not too bad been to worse cinemas just a bit of update needed
Tracey Trow . 2023-08-01
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The cinema was clean and tidy. Staff were friendly and helpful.
Jason Starkey . 2023-07-30
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Long queue. Not comfortable seats Not clean
M.S . 2023-07-26
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Good venue though some of the screen do not offer a great quality viewing. I recently saw a movie (on Screen 2) where the cinema kept the light on which did not allow for an immersive movie experience.
Ravinder Kumar Agarwal . 2023-07-25
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The touch screen system can use with some updates/upgrades. Everything else was great. Clean, organised, great picture quality and sound. Be ware of 25 minute of adverts, mixed with previews. If your movie starts at...I don't know, let's say 17:00,....the actual movie starts @ 17:25. 25 to 30 minutes of adverts is a bit too much.
Ady Blotor . 2023-07-23
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