Costa Coffee Bromborough DT in Wirral

We went to the drive through and ordered 2 iced lattes which were little more than watered down milk and deeply disappointing.

Drive through works well but you can also sit inside - not too busy and free wifi so you can work in there.

I went there back in February 2024. Went there last Saturday afternoon with my friend before the cinema

Absolutely fantastic service from Cameron at the Bromborough Costa Coffee Drive-Thru. Polite, positive and professional. Thank you, Cameron!

Quiet and good service good WiFi.

Staff were so nice, fast and very helpful 🙂

Cosy atmosphere... Loved the lemon muffins... Coffee is somewhat weak as usual tho' is it roast level 2 I wonder?

I can honestly say it was the best cappuccino I have had in costa in a long time

Staff are very friendly, coffee is good.

One reason for the 1 star review - young guy with blonde hair. Very rude, zero customer services skills, makes you feel like you've interrupted his day when you go through the drive thru to order a drink. His attitude stinks, and he never thanks me for my custom. There are some good eggs at this Costa too, but unfortunately this guy is letting the rest of them down - it'll remain 1 star until blonde guy isn't working there any more. Seeing as he blatantly hates people and hates serving them, maybe it's time to find a more suitable role? Edit - rating upgraded now the blonde guy has left. Much improved!

Good coffee, nice place to sit and do some work if needed. The food could be less expensive though.

Served by Cameron in the drive though, lovely member of staff always happy and service with a smile :) thank you

Nice little stop for a nice coffee and a cake. Service with a smile

Busy but staff are nice and friendly

Excellent staff this Saturday morning 7.28 am.

I arrive with my dog in the guide and in the door say dog only in the guide is welcome. But the lady don’t give the chance to come in with my dog . Once is only for take way . If dog is not welcome they should change the information on the door .

Cameron is an absolute gem! By far the best Costa we’ve been too, and will definitely continue coming for my daily coffee before work!

Staff are amazing here.... very friendly and outstanding customer service. My wife forgot to order 2 hot chocs for the kids and only ordered 1 and they gave us the second one free.

This is by far the best Costa! The staff are really friendly and helpful, the food and coffee is always fresh, and they have the Cortado king at this Costa!

Mochas were great, staff are really friendly here.

A typical Costa coffee shop; nice choice of food and coffee with a relaxing table and chairs in a friendly atmosphere.

Very busy but staff are constantly cleaning and tidying up. Love the coffee and cake.

Always have an issue in this place. Staff always gabbing away and take ages to make coffee. Last visit some of the drinks were cold. Place is filthy with food on floor and seats. Been a few times and always have to get something corrected. Not very nice atmosphere either, quite clinical. Avoid to sit in.

Good variety of food,The drinks are delicious and staff are really friendly what's not to like.

Always at Costa, but why do they offer £1 treats but never have them in when you go there??

Phone ran out.of charge , charges under the seat to use while enjoying a coffee

I Come here most days, and it’s become part of my morning routine. The staff here are always super friendly and patient with my ever changing coffee orders

Very pleasant server today at 11AM, quick and friendly service. Didn't catch his name!

Amazing Service!! We did not know how the drink was called we had a couple of weeks ago and it didn't seem to be on the menu anymore. The staff were amazing to make one up from our description ("the fluffy one" 😂). Thank you so much <3

Excellent staff, always a regular customer for iced latte x 2 extra shot. Best coffee around

Long queues sometimes, but a nice little place to chill!

Possibly the worst costa I've ever been too. I've had two bad experiences now I ordered of Uber eats a few weeks ago and half the order was missed, they were kind enough to give us a free one but it ment I had to go collect it which defeated point of not leaving work and ordering it On a busy day, i put it down to short staff and simple mistake but I have just ordered again from here hoping for a better outcome and one coffee is missing and two naps were missing and when we rang to tell the costa we were rudely answered with well it was just two baps missing? Yes and a coffee and apparently they just don't put it in if they've ran out? Very rude and disappointing won't be ordering from here again not worth the hassle

I always use the drive-through. The servers are always lovely, really welcoming and warm. I love the decaff tea and muffins, especially. Fresh, great quality always.

This is a little gem of a costa. Only small inside as it's a drive through, but never seem to be out of stock of anything unlike some larger branches. The staff in there are always friendly and definitely make you feel welcome. Would highly recommend 👌

Staff are friends and offer great service. My drink was lovely amd didn't have to wait too long.

Love costa took granddaughter here for cake and drink x

I like coming here because it has a nice ambiance, mostly created by The staff who are great… friendly and efficient. It’s very convenient with lots of free parking.

Very busy when we were there but managed to find a table. The staff were very good and none of them stood still, all working hard clearing tables and re-stocking the counters.

Was third in the queue at the drive through. Took just under half an hour from ordering to receiving our ONE drink. Horrendous service. Staff couldn't care less. Never going back. Looking forward to the new Starbucks to open at Clatterbridge!

Staff very friendly, quick service, clean store, Relaxed atmosphere much better than the other costa by pets at home, enjoy meeting family here weekly

No complaints on food, sadly asked for extra hot latte.. Got only what can be described as lukewarm drink, not rocket science people, sadly wasn't worth driving back, as in rush. Come on, do YOUR job,,

Our Costa of choice, the staff are very friendly, and the drive through option helps tons when I'm in a rush

Great service, always very polite and quick.

Quick, professional service provided by welcoming and helpful staff.

Absolutely brilliant, young lad taking the orders and setving was very polite, professional, and pleasant nature . Certainly come again .

Wanted to go to the drive thru only to find it closed so we went to the door and a worker had told us they "closed early because it was so busy". What kind of excuse is that??

Spent a 45 mins in a car waiting for a drive through.eish I could got out of it .not sure why but it took ages

Always enjoy using this Costa.. friendly and clean

Bit slow, but Costas always are

Quick efficient and friendly service, always nice coffee...You MUST try the Strawberries and Cream Frappe... 😋😋😋... And the Mint Choc Frappe too...!!!

Great place to meet up with friends always room, great coffee.

Best one of the 2 bromborough costas

Was ok, it was a quick stop on our travels. Staff were nice but service was a but slower than usual. Ordered medium coffees but we got large and paid for large, wasnt going to make a fuss as we had waited long enough and needed a caffeine fix. One coffee was good, the other was cold and a mess, over filled covering the entire mug with chocolatey coffee.. Cleanliness was good, tables were cleared as soon as customers left.

Only sugar free which is nt good for people who can not have saccharine.

Very friendly team, work hard to keep the place clean, always a good atmosphere in there, and never a problem with the drinks. Regular customer.

Regularly arrive to find half the menu isn’t in stock. Very frustrating

Clean baby changing facilities, hot coffee and the place was nice and clean even with it being lunch time on a Saturday.

Good coffee and muffins but service slow

Spacious coffee bar with relaxed atmosphere & nice food .

Always pop in for a chocolate brownie frappe with coffee! Really NICE! 😋

Nice & spacious. Parking sometimes in peak times are tight. Staff is friendly and helpful. Drive thru and inside seating also. Close to cinema, Gym and shops.

A really pleasant Costa. Not as packed as others which we like, we visit a few times a week. Like the introduction of M&S food. Staff here are lovely. Polite and helpful.

Always start my working day with a coffee. Lovely staff always greet you with a smile. Nothing is ever too much trouble.I Would recommend this Drive through on the croft estate anytime

Went here 15/05/2022 @ 12.45. Austin served us and others before me, never have I see such a perfectionist and very professional. greeting every customer with a smile. Making the drinks perfectly. The entire team was working like clock work. another great example of why I drive to this costa. service is everything keep up the good work. :-)

Lovely staff at this costa! Always happy and cheerful. Make the best coffee and their coconut lattes are the best

Great coffee and friendly staff .

Toilets need a good clean disgusting

Nice coffee, and gluten free sandwich which is a bonus. Clean, tidy and friendly staff. That's all you need

Messy tables.misable staff well only one

Sat in, no queue at counter. The usual good standard of coffee and cake.

Easy access , clean shop-floor and kitchen area. Fast and friendly service, very welcoming staff. And always good coffee.

You really need to take the food off your menu because every time I try to order you have nothing, this hasn’t just happened once or twice this has been happening for months. Arrange more delivery’s for more food or making sure your restocking throughout the day, at this point the food bit seems like a joke to just wind us up. Not happy attal, I’ve worked in hospitality myself for a long time and we would never be out of stock as much as this nor would we ever be aloud too.

Even though it was busy, the staff were all kind and helpful and got our order out super quickly and spot on! We'll be back again for sure!

Inside not open this morning at 7.15 no reason why said 6.30 on doors drive through was open no good if you don't drive

The best coffee in Bromborough, its getting busy with Christmas just around the corner but well worth the visit

James is a lovely batista with a good heart and ready smile x thank you

Nice place to chat & chill a while

Very pleasant and efficient staff I always use the drive through for convenience and very occasionally (mainly late in the day ) they run out of my favourite snack but always have others to fall back on ...great place for a quick coffee snack and of course ...cake

The staff here are just the best. My wife and I are regulars, most of the staff know what we want as we drive in. Keep up the excellent work.

Had a lovely coffee there and the staff were friendly and very helpful

Yesterday they forgot an item, not even trying to say sorry. This morning's staff member attitude was so rude. Not even "thank you" , at the end of day you selling coffee, you need to provide customer services skills . Very disappointed.

A good place to grab a coffee on the way home from shopping.

Went to Costa in between jobs 20 minutes to be served. Bins outside full to over flow so experience of Bromborough not very good. Use Neston staff excellent.

Staff lovely, coffee great food always fresh. Only problem is car park, people from gym are parking in it so you think its busy so you don't stop, you can use drive through we don't.

Toffee spiced latte had no toffee or spice... just a plain old latte... poor

Called in for coffee to sit outside with my family April 27th, a member of staff on front of house was extremely rude in his manner, a real 'jobsworth!' Coffee was cold and Mr Jobsworth made ridiculous excuses not to replace with hot coffee 🤯. Won't be returning to this branch until he's gone, as he's definitely in the wrong job! Would give our experience zero stars but alas one star is the minimum.

Clean and tidy staff very helpful

Staff very friendly and quick service

Great coffee, though there seems to be no rhyme or reason as to when the drive thru itself is busy.

I am a regular customer and I almost always use the Ap. On collecting my coffee today I was told in a patronising manner that I would have been better off coming in and queuing. Using the ap is surely safer for myself, other customers and staff? Why else are most non essential retailers only able to offer click and collect? It's also my right as a paying customer to decide how to purchase my drink. Also I wish staff would be trained to make a proper flat white, it is not the same as a latte! I will be going to the other Costa on The Croft on future.

When I went into the store I was told that I could only have filtered coffee and tea as the machine was down but if I wanted to have the new hot chocolates I would have to go in the drive-through even though we where in the same building as the drive-through so that makes no sense as they could just use the other machine so I could still have a hot chocolate so it makes me think that they where just trying to be awkward

Always Nice and Friendly, and patient with my unusual orders.

I go here almost every day for a large hot chocolate and cream love it and the service is first class

Very easy to order and staff are very friendly they do best hot chocolate by far best Costa been in while

Great coffee and food. Staff are always amazing👌

Good coffee, but table cleaning could be better

Couldn't get most drinks, if sitting in, saying machine broken, but you could get all drinks, if you went thru drive thru, how does that work, same building

Love this place Great coffee, helpfull staff and quick service

Went to drive through and the que was horrendous. Parked up and went in on foot. Staff lovely. When we came out with our coffees we noticed the car we were behind was still only half way through the que.

Love the coffee but can't be doing with the take out only. Long queue but not Costas fault.