Based on 54 opinions finded in 1 websites
Based on 54 opinions finded in 1 websites
Nº 2439 in 3448 in Manchester
Nº 303 of 412 Other cuisines in Manchester
Opinions
One star and I’m being generous with that, Shocking attitude, shocking service, slammed coffee down then looked up and down like a piece of rubbish all because I simply for a coffee to sit in as if it’s a bother to get her to do something, funny thing is 1 person in store, and not busy at all.
Toonarmy1892 . 2024-01-29
MORE AT TripAdvisor
on 12th December 2023, at 6pm, I have attended this coffee shop with my friend. We have ordered one small and one medium Latte. After a few minutes when I collected my order both cups of coffee were full of foam just 30% of milk and the rest all foam. Even the coffee was warm rather than hot. When I took back my coffees to the counter the staff the young lady behind the counter was rude and did not help at all. Please stay out of this doggy coffee shop. It’s a bright day light robbery when you get all foam instead of milk. Rude and horrible staff members .
palang j . 2023-12-13
MORE AT TripAdvisor
Lunch while in the lovely Arndale Shopping Centre was a disappointing experience in Costas. We had toasties which were like bread on one side (see photos) but coffee was nice. Not very clean with sticky tables and had to clear our own table as noone at the time was clearning tables. The seats were stained and just generally grubby. Wouldn't go back.
Mags B . 2023-10-03
MORE AT TripAdvisor
literally awful never experienced such bad customer service. was stood at the counter for maybe 10 minutes while 2 baristas were talking amongst themselves and on their phones until one decided she was ready to take our order and was then talking to us in a rude tone.
aimee s . 2023-06-17
MORE AT TripAdvisor
I came to order a coffee for takeaway but as the coffee was far too hot. I asked for an extra cup just to go over over my own as it was far too hot and i can hardly hold it. The lady was soo rude and replied can only give tissue thats it. What can you do with the tissue? It cant go round the cup! What if the coffee slips out? Would costa be responsible if I burn my self? I have even offered to pay for an extra cup just for the lady to reply no! I have been to other costa branches and they have handed me an extra cup when i asked as the paper cup with coffee clearly is not thick enough as the coffee is too hot!
Jilie L . 2023-04-04
MORE AT TripAdvisor
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21 Opinions
So poor, overpriced. Really rude staff, young brunette was rude to us. £15 for a chicken sandwich too that was incredibly greasy. Avoid.
8 Opinions
This cafe is amazing 🤩 the cafe even has a special menu like orange hot chocolate! ☕️ very exotic but beautiful in my opinion. The staff are very helpful and nice!
23 Opinions
O dear o dear what a cafe to dine for dinner. Completely the wring choice. Ordered the fish chips and peas and for the high price it wasn't up to standard. Cold plate to start off, frozen chips not cooked in the middle and soggy batter on the frozen undercooked fish So disappointed as it was nearly empty so time was on there side to get it right The staff were nice front of house but sadly definitely won't be recommending this cafe and will never return.
40 Opinions
The manageress called Carole is always so friendly as are all the staff, Carole always busy in between customers making the place clean and tidy, coffee really good..we go nearly every week Marie
28 Opinions
I ordered a sausage and bacon sandwich, was appalled to find out this only consists of a singular sausage and a single piece of bacon, on a considerably large bap. i was basically eating a butter sandwich. they then had the audacity to charge £3.20 for this