Costa Coffee in Manchester

Normal coffee house full of the old & bold with the obligatory person working on a lap top

Very friendly staff and nice atmosphere.

I visited the cafe this morning and Ellie and the other gentleman serving were super friendly and went above and beyond when I asked for some help.Very professional swift service. Pain au chocolat and hot chocolate were yummy too.

Very nice staff who allowed me to go inside with my dog Cockapoo) I highly recommend this place. Thank you so much

Best costa, good vibes, good place to bring a date, also featuring an academic corner seating area. And open till a good hour!

Very disappointed as I ordered a strawberry cooler and was told there was no straws or lids available so had to order a peach iced tea instead. Then saw customers just after me sitting down with their strawberry coolers and straws ???

food is average coffee shop fare. cakes, sawdiwches, not much vegan or vegetarian. often long queue. atmosphere has excessively loud noise from terrible musicians in market street and loud ambient noise in the coffee shop. have to shout at full volume just to place my order. not at all good for a quiet coffee. expensive. £7 for a small latte and cake. the local places charge this much for artisan espeirnce not for bog standard Costa

Mumtaz is not much different from its branches around the world

First time visiting this branch on Market Street for my birthday sweet treat. The male staff who served me was loud and rude. I asked something and he wasn't helpful at all. So, in the end, I just went for their chocolate muffin, not knowing they have different types of chocolate muffin, he decided for me and asked his colleague to get the "brown one!" That was the end of his service. He blanked me and spoke to the customers after me. Even the customers were a bit surprised that they were being served when I was still stood in front of the male staff. I just stepped one side. Take the chocolate muffin from the female staff who didn't look too happy at all, and left. The chocolate muffin was quite dry. Not going to order that and from there again.

Costa is always a good spot Super friendly staff

Love the place. Staff are always helpful and friendly. My one stop shop for my coffee fix and a cherry bakewell slice. Thanks guys!

Great experience I had a very fun time great service and great coffee would definitely go again thank you for this amazing experience.

Love the iced coffee here 😬 and the staff are always friendly no matter how busy they are! The door staff are always welcoming too!

Lovely place for a spot of lunch after shopping. Food really nice and staff very pleasant, not forgetting the security guard who was a very welcoming face and was very polite

Very nice experience in Manchester. Nice place, close to the cathedral and in the center of the city, but more relaxed. The staff was nice and the all products were very fresh and good.

It's a coffee shop get over it same as all the others

Rude staff member, long blonde ponytail. Rather than say here's your order or anything she just slams it down, really cold and rude. When asking for a takeaway cup it was like I was asking too much. Just couldn't leave quickly enough, friendlier staff at Caffè Nero.

I've been to this store just twice in 3 months. Both times advertised products were not available even though there are A Boards and Posters advertising them. The gentleman on the till informed me that they were no longer on the menu?? Excuse me it's scrolling through them on the electronic one over your head!! So I went to the one in the Arndale.....what a difference!!! The High St is suffering like never before but yet you insist on employing staff members that think their job is a privilege rather than something they have to work for.

Kiya is such a nice guy always a pleasure to speak to him Not seen in a while Hope he is still there Got the best personality going

A good place to take a break when you are tired of shopping.

Service was relatively quick, and the staff were pleasant. The food was tasty and nice and warm. Really happy with my hot chocolate too, nice amount of whipped cream 😋

went here to redeem a gift card that was received for Christmas. staff was lovely and had patience for our order. used the Costa app and now I have a free drink next time! If you use this code VPXDN you will get bonus points and it will be easier to get a free drink..overall good experience and it is busy because it's in town but still good.

Middle of city centre. The place look old and run down. Plus dirty. Understaffed. Definitely need a refit/ refurbishment

We ordered American coffee with milk n the side, the lady serving us puts two milk cups on top of the the two hot regular cups of coffee!!! Who serves coffee like that...it spilled on my husbands jacket and hand.. I immediately asked her why don't you give us a tray? I was appalled the other staff attacks us and says it's not her fault!!!! I couldn't believe what just happened! Who said anything about fault! No apologies but attacking the customer service verbally is a pathetic excuse ! I'm disappointed in them.

All the way costa coffee ☕ my favourite.

A great place with a great happy atmosphere, the staff, supervisors and especially the manager are always very friendly and accommodating aswell as thoughtful about remembering their regulars, I always recommend this branch to my friends and work colleagues

Great place but it doesn’t work until 9. It works until 7.

Costa Coffee in Manchester has consistently been my go-to spot for a caffeine fix and a welcoming ambiance. Located in the bustling heart of the city, this Costa Coffee branch has a lot to offer, and I'm excited to share my experiences. First and foremost, the coffee here is consistently excellent. Whether I'm in the mood for a classic cappuccino, a rich Americano, or one of their seasonal specials, Costa delivers a brew that's both robust and flavorful. The baristas are skilled and take pride in crafting each cup to perfection, ensuring a satisfying coffee experience every time. The menu is extensive, catering to a wide range of tastes and dietary preferences. From dairy-free alternatives to a variety of syrups and toppings, there's something for everyone. They even offer a selection of delicious pastries and sandwiches that pair wonderfully with their coffee. What sets this particular Costa Coffee apart is its welcoming atmosphere. The cozy seating, warm lighting, and background music make it an ideal place to catch up with friends, read a book, or simply unwind. It's a haven for students and professionals alike who are looking for a quiet spot to work or study. The staff at this Costa Coffee location deserves a special mention. They're consistently friendly, efficient, and accommodating. Whether you're a regular or a first-time visitor, you'll receive the same warm welcome and top-notch service. The location itself is convenient, nestled in the heart of Manchester, making it easily accessible for both locals and tourists. It's a great place to recharge during a day of shopping or exploring the city. In terms of pricing, Costa Coffee falls within the range of what you'd expect from a coffee shop in a city like Manchester. While it may be a bit more expensive than some independent cafes, the quality and consistency of the coffee make it a worthwhile investment. In summary, Costa Coffee in Manchester is more than just a coffee shop; it's a delightful coffee haven with excellent brews, a welcoming atmosphere, and exceptional service. Whether you're a coffee enthusiast or simply in need of a comforting cup, this Costa Coffee branch has you covered.

Very good staff are very helpfull

Fantastic Costa with great professional coffee makers, who made my coffees to perfection and I am fussy. A special word of thanks to Conor. A great young man with outstanding capabilities and good manners. Thanks for your wonderful service all week Conor🤗🤗🤗

Quieter shop thankfully, the ability to chat over a coffee is often lost. Great staff and coffee, clean and tidy

It looks like Costa is going downhills ! The service was really poor,staff attitude disgusting and very poor service. They spend more time on their phone and chatting to each other than serving!

Nice place to sit and have some coffee

Lydia was absolutely brilliant. I always find it very hard explaining the kind of latte or cappuccino I require..... Lydia however took on board my complicated instructions, understood me instantly and made me the best dry with half a shot cappuccino....it was totally amazing! She hit the nail on the head! What an awesome lady! Super hard working staff you have there....thank you to everyone especially Lydia and Kaya (the lovely security man) who always keeps an eye on my Autistic boy Saifaan. Lydia thank you so much for making me the best cuppa ! Your smile is wonderful and service exceptional. I would definitely be back becuase I know you will make me the best cappuccino just the way I like it :-)!! Best wishes Aisha

The coffee was excellent and the food was excellent can't fault it keep it up.

We were served on the receipt by Ale, but by a fellow whose badge name said Con. Extremely polite and approachable, and managed a tough altercation with a client with poise and finesse. Incidentally, I've contacted Costa via their website, but I will try here in case this gets seen; I may have lost my French ID card on location. I wonder if any of the staff have picked it up. It's a long shot while I wait for a response from HQ, but I wanted to underline that staff there, and security as well, do a phenomenal job of de-escalating any rowdy customers. Pleased to see the staff are on point. ... The Yuzu and Blood Orange drink was really good by the way.

Lovely staff making drinks, bit of a strange ambulance dude working at Costa? Telling my son about illness was not appropriate.

Always find it expensive but had a free coffee voucher to use

Usually always a seat somewhere, I came when it was less busy. A good place to come to for a quick coffee or something to eat. Staff are polite and quite fast, even when it's just one working on their own. Tables were kept clean and tidied quickly. There are two toilets (unisex) and a disabled toilet. I've never had any issues at a Costa.

Today there was a male staff member (only one working amongst females) and i ordered millionaire shortbread and because i said i was doing a takeaway instead of eating in , he threw the snacks over the counter with no remorse i had to catch it from landing the ground and then he said next while eyerolling to the ceiling while i was still standing there: others in the queue froze wondering why he was acting out but no other staff member called him out for his horrid behaviour

Nice place for a coffee and toast though they could clear away people's used cups a bit more quickly.

Dreadful … one person serving, queued for 25 minutes for a coffee while the manager stood at the door watching Not the sort of service you expect from a Costa

Nice city centre Costa, not too busy. Keep your receipt + you need a code for the loo ☺️

I have been to this cafe many times and always had excellent service.There has always been patient welcoming staff led by good management for the past year.Of course you will always get someone no matter where you go that wants to complain.It’s the nature of the cafe business. I think people should dwell on the positives in this cafe and not take notice of the occasional moans of the general public

Costa is not my favorite sorry. And I find the coffee bitter .

The workers are very racist, and I did not come to pay a place for a cup of coffee until I was treated in this way, and the drink was very bad, until I made a form that did not do it, even though I made the request and the cup was dirty. I left the drink on the table and left. The staff who accepted in this way were not. Twice in a row they were bad people I was a regular customer but after this i will not be a customer any more .

Don't sit too still they'll take your coffee if you don't appear to be acting vly drinking it.

Typical coffee shop. Great service

People sat using tables who have bought nothing alot of dirty tables the plus hot chocolate was massive

First time i went to Costa and damn. The service was so good! The girl was so nice omg! And the two guys making the coffees too. Also the caramel frap was the best i’ve ever had. Sandwich and dessert too, loved it!

Pas de papier hygiénique aux toilettes

Gingerbread lattes were virtually devoid of both coffee and Gingerbread. Tasted like watery milk with a bit of cream on the top. Also had the cheek to serve them without the little Gingerbread man. The Toblerone affair was just as bad. I suggest that Costa management close the place down until such time as the staff have been trained to do the job properly. As a disabled person, not a fan of having to get a code to access the toilet, when the usual radar key should suffice. Worst Costa's we have ever been in. A disgrace to the company.

Went a hour before closing weren't doing decaff, not doing cold drinks, drinks for staying were done in take out cups. Tables dirty, most of shop cordoned off 🙄

Fast and efficient service from Danielle, it was really busy, but she made time to give us a warm and friendly welcome, thank you Danielle

Dreadful. Even by Costa standards this is appalling. Have complained countless times. Too few staff leading to long queues and making the poor employees work like hell. The usual Costa playbook. Costa treats it’s customers and employees with equal disrespect.

Now has vegan cream and marshmallows for hot chocolate!

I come to this Costa regularly with my auntie and it is excellent and the staff are always friendly big shout out to all the staff especially Jamie who is always nice and friendly

Disappointed, no toast available on our last visit!

Ryan the manager doesn’t seem to be getting much at home as he likes to take his frustrations out on disabled customers!!! What a disgusting human!!!

Overrated. Never understood why people waste their money for drinks they can make at home. Their hazelnut latte doesn't even taste like hazelnut. Boring quality

I get the same drink (medium salted caramel frappe) regardless of the Costa that I go to, and I find that the quality of the drink here depends on who's making it. A bit frustrating when I'm expecting slushy goodness and I get warm, half-blended soup.

أحد الفروع المنتشرة حول مركز وسوق مدينة مانشستر وكوني أحب تجربة أنواع الكابتشينو من فروع المملكة وفروع أخرى حول الدول التي أذهب لها وجدت فرق في طعم القهوة للأفضل... كذلك السعر أقل بنسبة تفوق 60% من السعر في المملكة ولا أدري ما هي الأسباب في ذلك الارتفاع.

Good coffee. Friendly service. Good atmosphere but a litlle bit costly.

Love this place, friendly and very clean

Went in at 5 was told instantly they close at 6. I tried to sit with my coffee but they wouldn't let me as they said they close at 6 and don't want people sitting there. All the chairs were beeing put on tables. I wanted to sit for a coffee after shopping as I have a bad back and was in pain. The coffee was boiling and burnt my hands in the take away jug, they had no jacket to make it cooler and was made way too hot. I usually love a costa coffee but this tasted very bad, extremely watered down, the worst tasting Costa coffee I have ever had. No loos were available.

Como italiano tengo que decir que el cafe es pésimo. Además los camareros son muy pocos profesionales.

Lovely young man and a lovely coffee he was new and worked hard.😊

The worst costa Coffe ever: really poor service,very lazy staff,unprofessional and unpolite. Two days on a row they forgot to serve me,after paying the orders,and served the following customer. When reminded them of my order they did not even apologise . 2nd day in a row. Shameful!

Costa not very good at displaying prices changes. Went in today to order my usual flat white. Price had gone up by 25p that day. I am not fussed by the price increase but the cashier just rung the drink through, saw my confusion and said "yeah, you pay at this point". Asked if she out through a flat white and she said yeah. Staff should have been aware the obvious confusion was due to price increase and be more responsive to this, she had already started making the drink before I'd paid leaving me with no choice. Sat in for 30 minutes and security came up to me and advised they were closing, no 10 minute warning. People were slow to get out but you could see they were leaving and he shouted and clapped his hands to everyone, unprofessional. He's there to protect the asset and the property, the staff should be managing the customer service. Nothing like the store up the road, lack of professionalism shown here

This Costa closes at 7:00pm even though it says 9 on Google anyway we went in at 6:09pm and they wouldn’t sell toasties or sandwiches and also refused to sell ice coffees because they were closing in 50 minutes, obvious they wanted everyone out of there so they could close, was all very rude and uncomfortable for all of us in the shop and que.

This Costa closes at 7:00pm even though it says 9 on Google but any way we went in at 6:09pm and they wouldn’t sell toasties or sandwiches and also refused to sell ice coffees because they were closing in 50 minutes, obvious they wanted everyone out of there so they could close, was all very rude and uncomfortable for all of us in the shop and que.

It's Costa innit. They are open till 9pm which is unusual and helpful as on the way to the train station

Staff rude served I had placed my order but they served two others that came in after myself. Qroissant was stail won't be going again and under staffed

Poor customer service. The lady that took my order today made me feel unwelcomed. She seemed bored and had no patience. My whole experince in that store was unpleasant because of this.

Lovely place great staff. 👍 reccomend to anyone.

Dipendenti antipatici, caffe come l'acqua, sporco e non si merita di prendere nemmeno un caffe al volo!pessimo

Tables all dirty, with dirty cups and plates on them from previous customers we had to sit on a table that wasnt wiped. What happens to hygiene?

kawy w kawie brak. jakbym chcial napic sie mleka to bym poszedl to tesco obok... obsluga do wymiany, gdy zwrocilem uwage ze kawa zostala zle przygotowana to zostalem wysmiany... omijac szerokim lukiem - chyba ze lubicie mleko zamiast kawy... aa i ciasto dla osob co chca polamac zeby.

From the staff lobbing food over the counter to each other to the paper cup only (even for sitting in) which, "must be lidded", I'd give this branch a miss in future.

I visited Costa Coffee Market Street this week during my lunch hour. The majority of staff were friendly enough but I do think there needs to be a better system in place once your drink is made. Based in the middle of Manchester City centre,...

I would like to give my whole hearted thanks to Kiya, the first responder in costa coffee Market Street Manchester. I fell over on market Street and smacked my head on the floor. He spotted me when I came in with my friend and came...

I'm here so often I've decided to write a review, very friendly staff, coffee as you excpect and its a great stop before starting your day

I quite like Costa as a chain, but careful where you sit inside this one as they seem to enjoy blowing cold air on their customers from their air conditioning in the middle of winter. Also the five or so times I've been to this one they never add napkins to my tray even when I order food, there is nowhere to grab your own so I have to keep poking my head around the counter to ask for some. The only redeeming feature of this store is its fairly quiet and relaxing downstairs seating area, other than that there are cosier, warmer, and more napkin intuitive costas nearby!

My cappuccino was okay but the cafe was uncomfortably cool. This was due to four or five overhead cooling units constantly blowing cold air. I moved seat four times to avoid their blast but was unable to avoid the cold air. A disappointing experience.

Lovely place for a catch up and warm atmosphere. Think there should be a little more room for those exiting but overall really good.

Great coffee and service and as usual a nice chat from Aaron!

I love going to this Coffee bar Dave the Manager knows my order before I’ve asked.He is so polite and hard working and has a great team around him he leads by example.It’s not an expensive place and good quality drinks and food.It’s very spacious...

Standard coffee place, but to be changed fifty pence for soya milk in the coffee? No thanks. Caffe Nero doesn't charge for it, so I'll stick with them

Bun was a bit hard but very plesent

Nice place, plenty of seating! Staff were quick, prices are standard for Costa. I prefer here to the Costa on market Street

Really good customer service and signposting on how long the order was going to take but most importantly I just want to call out one of the young girls who was working tonight at 9pm who went above and beyond for an elderly customer in...

Quiet place to enjoy your drink.

Always loved visiting this branch. Staff friendly and willing to talk about the coffee etc. Although it is located on Market Street, there is plenty of seating. I think it can get busy between here and the other Costa located near to Primark. The seating area is clean, well lit and fresh looking. Comfortable seating so definitely consider sitting down. Enjoy!

Good coffee good service with a smile

Great coffee and toasted sandwich

Great service and friendly staff

Expensive, but nice outside seating to watch the world go bye

Service seemed kinda slow but will put that down to the heat. Otherwise the same as any other Costa

Ok..service could have been quicker

Can't even sit in here because it is FREEZING. The air-con is way too high. Tables are also rarely wiped down.