Costa Coffee in Manchester

Edit - since the shopping centre closed and the Nero opened over the road this place has improved so much. I always thought a lack of staff was behind the slow service and chaotic atmosphere, and now it's quieter and less rushed the café is so much nicer and service is so much better. It's clean, well stocked, the staff are lovely, the coffee is a great price compared to Nero, the food is better, and the atmosphere is calm and friendly. Lots of the customers and staff know each other, making it a friendly place to be. The floor to ceiling glass walls are lovely to sit at and take in the outside world.

Only went for a top good too go bag Contents of the bag were poor Service was decent Atmosphere was dead

I'm guessing this Costa hasn't got long left as the rest of Chorlton Shopping Centre has now closed, I wonder if it will be relocating elsewhere in Chorlton. It still felt like a typical Costa standard was being maintained, my drink was well made, a bit of a spillage from being slightly over full (not complaining, I'd rather that than it be under filled), I'm guessing the regularity of Costa running out of kitkat bunnies means they're more popular than expected, I'm part to blame as this was my tenth kitkat hot chocolate in a month, it's that good.

One of my favorite places to have coffe with a nice selection of sweets

Really good experience- great staff, genuinely a lovely cup of tea (better than the other choice just down the road). I’m surprised by the one star reviews as I shall be visiting here again

Staff are rude and have no idea how to make coffee. Glad Nero has opened.

Costa makes a decent cup of coffee and it's not super busy so a good place to meet friends or get some work done

This Costa provides stable steady regular great service; food is always good, coffee is always amazing. My only issue is some of the staff members REALLY seem like they absolutely don't want to be there and their service is always a bit... Off. I always feel like I am just annoying them by just asking for a coffee. It is only about two staff members and always the same ones, and their service is consistently unsatisfactory.

Good service and big portion sizes for drinks - Its a solid consistent know what you get in a good way Costa Coffee

You pay top dollar for a tea or coffee and get verbally abused and threatened in the process by 'customers' staff seem powerless to barr or eject!

went for coffee with family who were down from Devon very rude staff card machine down made my granddaughter wait to be served shouting at customers cash only will not be going again

Coffee really hit the spot this morning, staff always friendly and helpful.

They have some vegan options, soya latte toast and jam.

I have been few times but always one lady is there with “lisa “she is ignoring me and the customers. She is very careless and every time I have to wait more than ten minutes to order, even in quite time she entertains herself with her friends and I am still waiting to order. She is very rude.

The coffee is amazing and the staff are always friendly

Popped into Costa Coffee to collect my complimentary birthday cake on 11th June 2023. Whilst there I bought an iced caramel latte which was lovely. It was refreshing, not too sweet and much needed because it was a sunny hot day. Highly recommended!

Good place for casual outings.... Do nice breakfast and drinks... 👍👍

I think this shop has recently changed hands. Coffee is okay, but I find it a bit hit and miss.

Some tables could have done with a wipe as sticky/had crumbs on. Staff seem polite enough but didn't listen to the order very well.

Great place to meet and socialise well worth a visit.

This is a small Costa in Corlton-cum-Hardy. Plenty of cosy seats and warm atmosphere with some outdoor seating. The coffee is usual Costa standard with a good dairy free milk decaf option. Can be busy and outside Covid times a little noisy from children coming with families.

Disengaged and rude staff, not paying attention to customer's order requests. Regret spending money here.

I to was very busy but staff worked hard & we were only waiting about 5-10 mins & food was hot

Cozy and very nice location. Tasty coffee and very nice staff.

Lovely staff, prices are good, just could improve the cleaning of tables, chairs and in general.

Good shop with helpful staff and excellent service

Bought a hot chocolate but the person serving wasn't focused and closed the till without giving change

Apart from being pestered by druggies a lovely experience

They had customers arranging the display packages. One customer was sprawled over the display cabinet. I know they are regulars but for me it was off putting. No matter how well you know the staff or even if you are off duty staff there are other patrons

Cant beat a cup of Costa, latte is my favourite. Nice to have a local outlet near where I live, I much prefer it being made by a barista rather that out of a machine.

Staff are incredibly considerate, very friendly to my toddlers. Offered to carry my tray to my table. Which will always be a big deal to me.

How some people like this place is beyond me! Open and close when they want, rude staff, dirty tables, slow service, expensive, surely Costa HQ can see this place has failed! It needs closing and a proper local coffee shop is needed urgently

Had a Hot Chocolate today, luke warm and powder at the bottom, member of staff putting away table and chairs away at 3:30pm, she was so arrogant! and very rude, horrible to speak to, they close at 5pm?? Was not raining and when asked they left a table for me to sit on, it was just the worst coffee experience Iv ever had in ANY coffee shop in the UK! Normally spend around £1000 a year on coffee at starbucks, thought we would have a change, REGRET! well never again! Its always the same with costa its never and never will be consistent!

AWFUL PLACE! Rude member of staff taking in chairs and tables nearly 2 hours before closing! Ordered a HOT CHOCOLATE its was warm and raw powder on the bottom! Never again! Costa is never consistent! Thank god we have starbucks!!

Cold drinks (strawberry iced infusion) were made with hot water without ice. Tasted like very weak cordial. Went back to complain and they just put ice in it.

good breakfast including coffee

Love costa I am a coffee lover and have tried many coffee places but I have hung my hat at costa love the coffee the staff are great and good facilities

Friendly staff and amazing place for coffee i recommend

A nice little coffee shop, decent service and the usual Costa quality.

Great coffee but as usual restricted by shallow opening hours

would probably say that this place is a must for coffee lovers! The service was good and the variety of coffee served in the ambience was really pleasant. If you like coffee shops, this is a must-visit! Will be a classic again!

Called in here today & had a much needed latte coffee & something to eat. Service was good. Wasn't too busy so was served fairly quickly. Found a nice table by the window Just so nice to sit & enjoy my latte coffee!

Had my usual soya flat white, which excellent as usual, plus a piece of banana loaf, which was only average. Friendly staff.

Ended up walking out. Usual Costa experience - just one poor sole working under sever pressure trying to serve an ever growing queue. A company that treats both its customer and staff in equal contempt and unbridled disdain.

Great as always. Love watching the world go by and then head home on a lovely walk back by Longford park.

Great coffee and really friendly nice staff.

This place was never the best but the service from the woman with the ginger hair was always brilliant. The other staff in here though are atrocious. I have never come across more unprofessional people. They seem to delight when the coffee machine breaks and they tell you no coffee at the door as soon as you walk in. If you say you are taking out you will inevitably have to ask again as they'll get this wrong. You feel like a burden to them. The woman I mention above is the only good thing about this place. With staff not on shift making porridge behind the counter whilst there is a queue of people waiting I think I'll get my coffee elsewhere. Costa, train your staff. If they're overworked, underpaid or understaffed then sort it out. But this is a shocking representation of the chain.

Extremely happy when I see online Costa is open 7am on cold morrning, after driving to get some warm coffee actually its not open. Starting hour is 8

The server was very helpful and brought my tray out to my table, toilet is lovely and clean

Nice location for a cheeky latte,there are lots of foodie hubs opening and it's a nice village to wander around.

Clean shop, good choice & friendly staff

Friendly staff and brilliant craft shop next door!

everytime i go they are rude. i had to say my order 320983467825379025 times and they still got it wrong.

Very nice staff, hanna makes a beautiful frothy coffee

Decent coffee place I'm the Chorlt9n precinct. Quite small but the same Costa quality.

Amazing service ... Would recommend:)

Not the most kind staff, didn't ask what kind of milk I wanted, put the stirrer on the probably dirty counter and screamed at me when I didn't know where to pay, I've only just started going to cafes and this was not a pleasant experience. I wasn't trying to steal the coffee??? Tell me politely where to pay?? I'm not even sure what coffee I ended up with. Very rude.

Good coffee what more can I say

Track and Trace when sitting outside is unacceptable as many people walk past without Masks ended up getting coffee to go

Great. I now use a mobility scooter, and they allowed me inside to order my coffee while on it, and gave me any help I needed. Really nice girls and young man. Highly recommend them.

Extremely rude and abrupt approach. I feel really embarrassed after the way I was spoken to in front of other guests. Will not be returning.

Really nice staff, the young lady engaged my little boy enthusiastically which was lovely and the barista asked if I wanted his Babycino a little cooler as it was a hot day.

🍴Eat in or🍟out&food 🧂is really nice&u got a good variety&mix of🍕🥗🥙🍛🍤🍝🥘🥣🍲🫔🦀&cold desserts🍰🥧🧁🍦🍧&nice drinks2end d'meaal🫖☕🍵🍾🥤🧃🍺🥂&is good value4m🤑ney💷too! ¥ĐήΔ!¥

Ok but coffee poor, must have been a barista in training

It's Costa. Same as everywhere. Coffee that is dependably brown coloured. An independent coffee shop at this location would be miles better.

Yummy coffee from a UK established chain....

My local branch that always provides an exceptional customer experience 👏

Delicious drinks, a little pricey

Nice service, just hit and miss with the Mochas 2 out of 5 times will miss something from the drink but I'm not going to take it back for a new one since the wrong one would just get poured away and wasted.

Shocking coffee as always from the coffee shop you only go to when there is nowhere else....

Massive long queue, not sure drive through coffee can be quick enough

Good service for take away coffee . Miss sitting in. Staff excellent and helpful and friendly service. A treat once a week. MT

I only drove past it I do not see what people see in paying £3.00to £4.00 for a cup of coffee must be daft

Takeaway service only. Very nice, but drinking outside in this weather wasn't nice.

Very good service, help understand

Great service. Very clean as always and I felt safe lovely cake and coffee

Friendly staff who are very helpful and lovely coffee

Always courteous staff here, nice coffee too

Lovely coffee and lemon muffin Chorlton Costa today - thanks to you all! 💕💕💕

Friendly staff, great choice of food and drinks and nice and clean.

Go in Costa in chorlton quite a lot so today went in with my father who's in a wheelchair to be told its only take away but there was a man sat there without a drink on his laptop

Awesome coffee thank you to tje lobely people that work there as tbey do work loody hard

Very friendly staff big area outside and 8nside to have a nice coffee and cake

Excellent service can not fault it

Big fat guy behind the counter was very rude to me, he said they don't offer the 50% off for the take away service, I said how come, subway do, he said its not true, so I went to subway and got my lunch for half price.

Went to drive through so minimal contact but staff friendly and speedy drinks.

, the coffee making is rubbish and to expensive

It was ok but since I dont drink coffee or anything like that I just use it to go on dates

Lovely place to go on a Sunday morning...

Ok but Staff on when we went not too friendly, didn't offer cream for hot choco, isn't that a standard question?

Strangest toast I've ever had. Toasted on top almost like it was fried on the other side. Very weird

Always friendly staff and service.

The perfect place to camp for a couple of hours with your one cup as you occupy a table of four on your lonesome.... Arrrgh 😤

Not impressed! I never got my points!!

Nice location and drinks, I had a coffee there and the staff don't look friendly

My favourite place in chorlton. Lovely friendly staff who always greet you with a smile

50% miserable staff and 50% lovely friendly staff. Poor toilets and always has dirty tables.

Not bad. Been there before. I was going to Cocoa Tree Cafe, it was full seats, so had go to Costa coffee have space seats

هادئة.. لكن صغيرة.. عندما يوجد الكثير من الناس تبدو مزدحمة.. والطاولات قريبة جداً لبعضها

Portland St is a great place with great staff