Costa Coffee in Reading

Today on 25 November at 14:25, I wanted to order something because the self service was not working properly i went at the counter to order there , the manager her name is Daria was very Rude and she was really shouting and arguing with me with her attitude and telling me that I should go even said to me to go and used the inappropriate language which you can’t use in costumer service, you are not telling to your clients bye and don’t want to serve them just because i had the guts to said the self service was nit working, is very disappointing that a Manager could talk like that as i know that a manager is the etiquette of a place, not an enemy of the costumers! Very bad attitude and atmosphere regarding other costumers that they where in the restaurant at the time to see how am Manager is screening

Was not happy with the delivery driver. He was rude and in a rush. Ended up leaving my food on the floor outside the house as I am in support living and couldn’t unlock the door without my carers who were literally 2 minutes from the door. Not happy with this driver! Food was good though. Thankyou

Ordered food just after 3 pm , it is now 6pm , no delivery and totally robbed off every time we call - appalling

The music was a bit too loud, but nice booths and good selection of drinks.

Stuart was brilliant. Very friendly and polite. Will come again