Burger King in Reading

Today on 25 November at 14:25, I wanted to order something because the self service was not working properly i went at the counter to order there , the manager her name is Daria was very Rude and she was really shouting and arguing with me with her attitude and telling me that I should go even said to me to go and used the inappropriate language which you can’t use in costumer service, you are not telling to your clients bye and don’t want to serve them just because i had the guts to said the self service was nit working, is very disappointing that a Manager could talk like that as i know that a manager is the etiquette of a place, not an enemy of the costumers! Very bad attitude and atmosphere regarding other costumers that they where in the restaurant at the time to see how am Manager is screening

Good selection of burgers and drinks

Food was cold but was too late to contact Burger King to get another order as I was going to bed soon as I ate.

food was absolutely delicious. delivery man was very nice and polite too.

Tasty food loved the service and atmosphere too. Worth it.

1st time visit n it was amazing..Great staff

Nice burger in reading and i order virtual burger very delicious

Order never turned up says delivered 20 minutes ago but isnt here i checked outside my foor and outside rhe entire block of flats but its not here

Good atmosphere in burger king and I always feel burger cravings now done my crave

Food taste was different then other fresh staff was polite

Great tasting food, hot and fresh. Manager Laxmi was great helping me with my order. Great place to have a quick bite to eat.

Good service and staff were politeand good food

Tried to read the menu but it kept being replaced with videos of individual items, so I left and went elsewhere 🤷

Food was hot sealed well driver was polite and friendly great experience

paid extra for a double whopper and didn’t receive. also didn’t receive extra free item for spending a certain amount. cheese bites were cold, not acceptable

I had no whopper meal....all the food was freezing cold and squashed the chips was left didn't taste fresh at all must of it went in the bin

Great experience today👍, fresh food and friendly Team. For sure will come back again soon!

excellent and driver didn't get lost

Quality of food is really nice and very helpful staff i was struggling to place order and ask for help and they were very understanding

Fresh and delicious food,loved it! Thank you!

The best fast food in Reading . Food was fresh , staff friendly and restaurant was clean . Enjoyed

Visited burger king today,the food was lovely, extremely tasty and fresh.Good value for money too!Thank you for the lovely service too!

Zero stars staff have bad attitude can’t pack your items u pay for ripe u off money to fill there own pockets

An hour and 40 minutes late, no option to cancel the order

Nice place and have reasonable price for food and staff very friendly

Food and service are extremely bad.

Food cold had to throw away felt like I was served old chips and chilli bites

Not busy when I visited. Staff was friendly and quick. Food was as nice as expected.

Great delivery very friendly but they forgot my chips in my chicken royal meal gutted but otherwise good

Amazing customer service, friendly staff and had yummy and hot food

Amazing option for lots of burger and tasty as well

It was far nicer tastier and cheaper 2 years ago the last time I went, now it simply can't compete with similar, not worth it any more.

tried the vegan options, and they were actually quite nice! the fries were served hot and the staff at the counter were lovely. would definitely recommend as a fast food option

Delivery man was very polite and friendly. And arrived fast!

Great service on restaurant, staff were nice and helpful.

I don't eat in here. It's not halal. I wouldnt even get a drink.

Food never turned up at all waited over an hour and still nothing absolutely appalling never again

Good and welcoming restaurant. Good food and team are friendly.

Nice atmosphere and good service from staff

Really nice atmosphere food was also great fast served overall it was great experience

Good service..One of the best burger king I have visited. So, Satisfied. Staffs are very good with customers.🤝👍

Went to try this fabulous plant based whopper at the moment and it turn out to be the nice burger

Good customer service with good burgers.

might not go in the place again, it is very expensive and the value for money is very low, they dont have salads in any way, my diet should contain 250g of veg. each meal, you will not have that here. they should wirry more about the burger cooking

I ordered at 11:50 and my food showed up at 13:30 this is highly unacceptable and I’m expecting a full refund.

haloumie fries. not nice. cold and squashed up. Fries ok also cold. Burger was very nice. Ice cream put in with the hot food!! maybe that's why food was cold and ice cream very soft on one side. Come on Burger King you can do better.

Esther was very friendly and great service

My Delightful Experience I recently had the pleasure of eating at the best burger king of all and it exceeded all expectations. From the moment we walked in, the ambiance was inviting with soft lighting and tasteful decor. The staff were incredibly attentive and friendly, making us feel welcome right away. Now, onto the food. Each dish was a masterpiece tasteddelicious. We started with some sides and soft drinks, which was a perfect blend of flavors and textures. And we had flame-grill burgers and family bundle and it was cooked to perfection, bursting with flavor. Overall, burger king offers not just a meal but an experience. The attention to detail in every aspect of the dining experience, combined with outstanding food quality, makes it a standout choice for anyone looking to enjoy a memorable meal in Burger king, unit 8-9 Broad st, Mall Reading RG1 2LN https://g.co/kgs/pCQuWuN

Very nice customer service ! Laxmi was so helpful

ordered whopper with cheese.......no cheese

my order wasn't complete and ther is no way to have the item replaced. only a refund option and when you've got an unhappy child because their dinner hasn't arrived. you need an option to have the order redelivered properly

food was good. Delivery driver was awfull. would not deliver to door because he had a electric bike he wouldn't leave. Not helpful had to ask some one to get it for me. disgraceful.

driver refuse to come on checkpoint, Delivery address

did not complete the order the coke was missing and they would not answer the phone to replace the drink

The food's freat but always cold. I don't live far, just over a mile away, but delivery always arrives cold.

I didn’t ordered chicken royal + the fries was not fresh and it was cold !!! So I do t know

Great and clean place with tasty food

I heave video about this person,he try to take my order and didn’t deliver to my house.I catch him on the different road and street because I follow him on the map and after confirm my order I catch him and ask many times way confirm my order way…..he start to scared and say sorry I said him come to my house and I make video about him,and nobody take action I want to refund my cash money back.

Great ambience helpful staff and lovely food. Would cone back again in future.

Very Nice. it went well with a Monster Mango Loco. One to order again soon.

Food was hot and fresh , good customer service

Empty. I wanted a drink..... Went to the counter with two employees doing nothing.. Told I couldn't order at the counter and that I had to use the machine to order a drink... Walked out.

My experience at this restaurant was nothing short of exceptional

Lovely service from the staffs and I'm in love with deliciousness of the new Vegan royaleee:)))

Driver had problems finding us because he was in the wrong road tried explaining to him on the phone but he did not understand

Where is it.?. Still waiting for my food.

Just ate at Burger King at the Broad street mall reading. Excellent tasty Burgers and top service from the staff. Great atmosphere. Good as always

Delivery was good , but I got cheese and bacon fries instead of what I ordered, which was peppercorn loaded fries. Food was a little cold too, should be from the restaurant as the delivery driver got here on time.

Exceptional food here it always is and we are here for food more then anywhere else I highly recommended this restaurant. Thanks to all the staff who were fantastic and very generous with their time

Loved this place. Always prefer to go burger kind . Atmosphere is very good. Food is great specially o loved fries . All the staff are very friendly and nice .

Staff and manager Laxmi are very professional and helpful.

Very empty restaurant always a nice thing so went straight up to counter to order 1 latte and got hand signal to order at the screen machine, after pressing screen how ever many times just for the latte I waited for latte watching staff do not alot, didn't even want to explain why they would not take my order at counter. I was baffled

Manager help me find my bottle😭😭😭

Excellent customer service. Quick, Neat and very much suggested to visit

he said that he tried too deliver my order but my buzzer didn't not go off once

Good delivery guy, pleasent and prompt.

I ordered onion rings but got chicken nuggets which was cold

Great food and service, loved it!!!

lovely food with nice environment

Was very good will come back again

Amazing service, thanks for coming in the rain

my order is saying delivered but it has not been delivered to my address

All the food 🍲 was delicious 😋 especially the onion rings.

WHAT A WASTE OF MONEY, Burger was Cold Soggy, Chips were cold, nuggets cold, onion ring were terrible had a after taste like washing up liquid. Not very happy

Beautiful place for lunch and here you can find the greatest customer service which is hard to receive nowadays anywhere. Will recommend to everyone who is there in town centre for shopping. Great work guys. Keep it up!!!!

The food was upto the mark, served hot and was greeted with a warm smile.

Order not delivered , but shown as delivered to my front door. I waited 40 mins . Totally rubbish service . Substantial amount of money . They are quick to take your money but expect you to wait 5 days for a refund , even when they are at fault. Totally unacceptable. A fun dinner with the kids totally ruined

Fancied A Breakfast King Meal because i'm doing exercises later So wanted a pick me up Breakfast.

the driver did not bring food to door and took an excessive time to deliver food in the first place. the food was therefore quite cold very poor from the driver. this is in no way the fault of the restaurant who did everything perfectly

Food was always delivered very quick, would love to visit again.

enjoyed the meal. really liking the Chilli Cheese bites. :)

the burgers Double Cheese Burger are terrible! Delivery - great!

Great service from the delivery, fries were ice cold with the rest of the hot meal

Had my first Burger King in a long time. I visited the Broad Street restaurant and despite Covid restrictions and what looked like a refurbishment underway the visit was very positive. The staff were friendly, professional & efficient. More importantly the food was great

Good place to dine or takeaway wirh good customer service. Do visit once to have a great taste !!!

I asked for bacon and cheese chips but no cheese was there. Disappointed

Piping hot. Everything came. Great service. Well done!

Burger wasn’t on the order. Called up and was told just get a refund

My food never got delivered. An hour and a half later than the original estimated time a driver knocked on my door and demanded I take the food. I told him I won't be accepting the food now after an hour and a half that was originally made and left the restaurant and that I have already sent a complaint about getting my money refunded. He replied " No please sister, take the food and cancel the complaint" . I said absolutely not and that he can take it back. And he marked it delivered and left!

Great service!!!! Found ny apartment door which no other driver has ever managed to find !! (Confusing satnav) and still managed to come here so fast food is still super hot and good !! Thank you !!!