Costa Coffee in West Somerset

Ordered some large lattes to drink inside, there was a long queue and tables were busy. Once we'd placed our order, they said they would bring them to the table (they seemed to be doing this for everyone). It took ages for them to be delivered and when they did arrive, they were in takeaway cups. Nobody.... Nobody else was drinking from paper cups inside and they dumped them on the table in front of us and said sorry they had run out of cups. Sorry, but you kept us waiting so long, we ordered and paid for them in proper cups, so that's what we should have! We refused them and they brought them back in proper cups, so was this really an excuse as they had prepared the order wrongly? Appalling to think that we would just accept them like this. Sorry Costa, one push too far I think, there will be other independents we will visit in future.

Very convenient spot for a coffee and relax while exploring Minehead. We were all surprised by the sheer size of the cups that the coffees and cappuccino came in! I ordered Medium in our hot drinks. They were massive! Two people could share one! It took a little while for our coffees to come. The place was very busy with only 2 tables free. Certainly popular with the locals. And clean bathrooms get an extra point from me.

Been here several times but today well below the normal . Ordered toast and a latte. Coffee was just Luke warm and butter was like a brick couldn’t spread

I found Minehead disapponting for pubs and cafes. So thank goodness for its Costa. Wherever you go, their coffee is very reliable, as it was here. I visited twice; and what stood out for me was the friendliness of the staff. Some impressive details raised this branch above most others for me. For example, with my large Americano, they asked if I wanted one or two little jugs of milk. Then they said they'd bring it to my table. That spared me the worst thing about Costa and other large coffee chains: the waiting about like a spare part for the coffee to arrive at the collection point (OK for a takeaway but well dreary when drinking in.) When you add to these touches the charm and kindness of the staff, both male and female, you have a reason to return--which I did. And the second time, I had an excellent (M&S!) breakfast roll as well, rather than risk one of the dodgy-looking High Street cafes. I almost never do that, so take a bow Minehead Costa and staff. You redeemed Minehead for me.

Love this Costa! I have visited Costas all over the place and the warm welcome from the knowledgable staff was such a refreshing change. They were busy but didn’t have to wait long for my drink and wished me a lovely day on my way out. Thank you all 😊

We have been to many many Costa’s we never go to a new place without a vanilla latte! But this Costa must take the crown as the FRIENDLIEST Costa in the world. They bring it to your table with a smile and bend over backwards to ensure you have a pleasant visit. Well done to all who work here.

Acceptable as Costa's standards. Tables could do with a clean after clearing away used cups though, seems to be a forgotten practice for lots of coffee shops now

Needed a place in Minehead to do a couple of hours of work so popped into Costa Coffee and had a couple of teas and used the free wifi. They were very busy but I was impressed by the polite friendly service and that although they were very busy staff were making a lot of effort to keep customers happy and to clear away dirty crockery. I also felt the staff were working together well as a team. I sat by the window with a view down the High St.

Called here for breakfast en route to Lynmouth! Love Costa, and this little place didn't let us down, nice Late, and Gluten free cake (odd for breakfast but no GF toast) Friendly staff too

We called into Costa as our regular coffee stop was closed. We weren’t disappointed with the visit, the coffee was fine and the staff very friendly and efficient.

Stopped by for bacon and sausage baps with lattes. Tasty food, good drinks. Friendly, helpful staff. Indoor and outdoor seating.