Costa coffee in Northumberland

Very friendly staff. One member informed us we were allowed to bring our dogs in store now. We didn't know and it was very windy. He went out of his way to let us know.

Ideal for quick bite and relaxe with a beverage. Our normal drop in place. Staff very friendly and know our order we go that often.

Horrible staff. Not sure what his name was but he was mid 40s , glasses , and strange trousers and was the rudest person I have ever met! Coffee was good but toastie was undercooked

Usual Costa decor. Drinks were good.

Standard Costa clean nice helpful staff

The staff on today were great. We had coffee.

Well presented, clean surroundings. Good choice of food. Service - the friendliest staff I have come across in a Costa.

Slow service, but the staff were all very diligent in keeping tables cleared.

Great coffee and service. Much better than the coffee shop further up the street on the other side.

Love this Costa coffee. Staff are always friendly! Good selection of food. Always clean when I've sat in but usually get a takeout :)

Was hottest drink ever had from costa much better than the luke warm normally get.

Staff v friendly and helpful. Coffee and cake, orange was wonderful. Cafe was a little dated.

I enjoy going to this Costa apart from most times I've been there, no matter which table I sit at, all of them seam to be uneven & 9 times out of 10 my drink is spilled at least a little.

I am dont drink better latte, i love Costa😊😊😊😊

One of the few food and drink places open on a cold Sunday in winter.

The 2 girls in hear are super friendly really lovely service and everyone that came in seemed to know them, you no a place is nice when nearly everyone is a regular, my oat milk latte very nice and my Christmas slice very tasty, nice to get in out the rain!

The 2 girls in hear are super friendly really lovely service and everyone that came in seemed to know them, you no a place is nice when nearly everyone is a regular, my oat milk latte very nice and my Christmas slice very tasty, nice to get in out the rain!

Best coffee and coffee house atmosphere in town. Warm, friendly and proficient staff providing a huge range of drinks and tray bakes. Highly recommended

the only costa i’ve found that actually makes the berry mango bubble tea good

Our first visit to this Costa whilst visiting Berwick. We only wanted a hot chocolate for mum. The guy serving was nice and presented well. Mum said the hot chocolate was good (no as good as her usual costa...) The shop appeared clean, with a few customers sitting, though tbh I wasn't paying much attention that. What can I say its a Costa coffee... 3/5 🖖

Typical Costa you know what you are going to get.

Very good mostly, toilets were minging though

Stopped in after a long walk around the walls was a nice atmosphere and the drink was very nice

Similar to most in the chain serving decent drinks and snack foods at the usual prices nationwide. Comfortable and clean

Lovely place air con leaking all over shop floor 1 toilet broken the other one , loose seat , wobbly tap , paper all over the floor , disgusting place , Greg's next door , they will get my money next time

Popped in for a quick cuppa. Staff very friendly and a lovely atmosphere. 5 stars to you all.

Always a reliable place for coffee or a little lunch

One of the best I've visited.Staff always friendly

Lovely service and great coffee, quick and affordable and a lovely atmosphere, will definitely be going back

Always smiling and very helpful

We tried a flat white coffee today very nice.

Great place, nice friendly staff. Didn't rate food because I only ever buy coffee but I'm sure it's nice. Looking forward to returning 😀

My go too coffee shop in berwick upon tweed always get what you expect good quality coffee

Can't fault Costa at Berwick upon Tweed. The staff were just brilliant. Great customer service,coffee was delicious and hot,clean and tidy,comfy seats and we were made to feel really welcome. Well done !!!!!

Popped in with my adult daughter for a coffee, the drive thru was shut on a Tuesday at 2pm, so went into the store for takeaway! The staff are lovely and trying there best but the whole store was disgusting, counter tops, cake displays and floors never had a proper clean for a long time! The metal jug the girl heated my milk in for my coffee was very well used and was caked in old milk residue being re heated time after time! The coffee machine and steamer wasn’t even wiped between customers! Awful awful awful

4 drinks orders to go. Very efficient. Lovely. Got order correct. And I was quite indecisive and flakey about my order so good on them LOL

Lovely Costa coffee. Nice atmosphere for watching the world go by

Fast service and very friendly staff. What more could you ask for?

Great welcome lovely staff...great service

Stopped off on a coach tour for a few hours ,nice clean store, lovely staff and lovely latte, Would recommend to pop in when ur visiting Berwick upon Tweed town centre.

Asked for a toastie, only toasted on one side, said thats is how it is done!!!

Warm and friendly welcome on a very cold day. Excellent coffee and wonderful mince pies. Clean toilets

Extremely busy on the Sunday we went it but good coffee

The staff are brilliant but I can't believe why Costa are not solving the problems there

Dark and cold in back room. Dirty tables for over an hour .Need to sit with a coat on.

10 out of 10 I always now what to expect Brighton to Berwick on tweed Great coffee

Very busy pleasant enough not as airy as some.

Very efficient, friendly staff create a lovely atmosphere. Pleasant experience all round.

Ordered a iced latte with a sugar free vanilla shot, because I'm type 1 diabetic, just got home and felt weird tested my blood and seen its jumped to 22 (should be between 4 and 9) so obviously wanst a sugar free shot, if I hadn't caught onto it earlier would probably be in hospital right now, good one costa

Great staff with normal Costa fair

iI don't understand why customers are not permitted to sit in the cafe when there is still well over an hour before it closes. Even a woman with mobility problems was turned away by the staff. If a cafe is open until 5pm then surely a dine in service should be available at 3.45pm.

Standard Costa, great staff and facilities.

Really lovely. Nice staff plenty of seats.

Very weak flat white, couldn't taste the coffee. We had to wait 10 mins to get it as the members of staff were talking to friends there was no queue, just sloppy service. Not a good impression at all.

Great coffee very pleasant staff but the edibles are a tad on the expensive side.

Absolutely disgusting, staff giving free food and drink to their friends, stood playing with customers hair and not washing hands before serving again, sweeping the floor but leaving piles of rubbish under customers tables and chairs, leaving pensioners waiting ages to be served coz they were busy talking, toilets were disgusting, not the first time in that particular branch and do have photos to back this up, if nothing done about it we will contact environmental health, especially with covid pandemic still going on

I can now understand why Scotland has such an high rate of covid, not a soul in here, including staff, was wearing a mask. Coffee was on the weak side.

As good as it usually is in any CC café 👍👍☕☕

Nice flat white coffee. Friendly staff.

Quick service and great coffee and snack

Nice coffee and relaxing seating

warm, welcoming, helpful to all who go in, even if its only for a coffee which creates a lovely relaxed atmosphere, a place you want to go to

Very nice coffee all ways hot far better than an machine that never stays hot for long .The staff are all ways happy and pleasant, would recommend the berwick store to anyone.

Visited this cafe to get out of the bad weather. Service was good, the place was clean and although quite busy there was suitable seating available. The snacks are expensive but we returned the next day so not put off by the prices.

Its a costa, staff are lovely, drinks are in my opinion over priced for what ya get.

Great service staff brilliant

It's okay as far as coffee bars go. The staff are very friendly and they keep on top of table clearance.

Great lovely coffee and nice toasties

Fast service, clean shop with plenty of staff to serve everybody and cleaning the tables etc. Will definitely be back.

Nice costa ... staff really helpful and nice at counter.

Nice coffee shop. Very friendly staff. Frequently cleared and cleaned tables.

Ordered a latte and what came was a flat white. Won't be going there again

Lovely Oat milk Mocha. So nice, I made the hubby go back for another later on in the day so I could drink on the way home.

Always enjoy a Costa coffee and getting back into their establishments is great

The staff ie the girls were very helpful nice and polite the shop was spotless service excellent

Lovely chicken club sandwich and a latte

Coffee was nice but empty hand sanitiser on stand when entering and toilets were dirty and tap in wash basin was not working so could not wash hands very poor considering the present climate with covid

My fave people watching place with a coffee

Good service an very clean place to eat in

Good service an very helpful staff can do better when busy by clearing tables quicker.

Fantastic Coffee - Fantastic Service

Good coffee really friendly staff My only criticism is under the circumstances with covid no one was cleaning or sanitizing the tables before the next person was seated

Seating areas not great with table cleaning I'd expect better during these times. However the toilet area is less than desirable.. used this cafe at just before 10am this morning (Sunday not been open for long) and the toilet floor was filthy covered in tissue, smelt of urine and the sanitary bin was over flowing not to mention the mixer tap had little more than a trickle of water how on earth you are expected to be able to wash your hands is beyond me. Don't think we will be visiting again any time soon

Fair enough coffee, but slow as death service and locals who don't know what social distancing is.

Perfect place to sit and enjoy a good cup of coffee

Due to restrictions limited seating but clean and tidy, nice staff.

A local Costa coffee shop in a central location.The usual coffee & cakes/sandwiches are available.staff are unhelpful.free WiFi available.toilets available.Can get busy & perhaps seating could be better organised.

Friendly service and a nice drink.

Nice place to go for a chat over a coffee and a cake

The coffee and bun were first class, how ever the cafè was under staffed and delivery of the coffee was slow and the toilet was not as clean as it should be and there was no toilet paper. I do not blame the staff. There was just not enough of them for a busy branch

Well run with good covid measures

Great coffee and service. Very disappointed though the track n trace app was not working..😘

Stopped here for some breakfast while I was at Berwick. It's just your average Costa. However, it has plenty of seats and distancing so not bad!

Nice shop. Clean and staff are lovely. Have a good choice of hot and cold drinks. Sell food such as sandwiches and cakes and you can sit in or take out.

staff are on the ball... quick, efficient and polite 👍👍👍

Nice clean shop. Lovely coffee but also sells food.

Bog standard and forgettable soggy toasties as per chain level. Clean restaurant with Covid measures in place though no evidence of being reinforced by staff but perhaps this wasn’t a necessary factor during our visit. Experience reliant on staff capability. Sorry blondie, but you fulfil the stereotype. Putting a dirty stained cup on our tray was negligent at best, but luckily your colleague spotted and amended before handing back over.

We all know Costa but they do differ. This one was friendly and warm on a chilly visit to Berwick and we enjoyed drinks and good cake

Full of teenagers not actually drinking or eating anything, not particularly clean, annoying piped music, very slow service, so what is there to like?

Love costa coffee but service very slow and all of the tables stacked high Sunday morning at 9:30 only 4 people in the queue but took 10 minutes to serve Around 8 people in the cafe but place littered with dirty pots