YOLO Ponteland in Northumberland

Went for mid morning breakfast, not busy waited 50 minutes for half warm food. When I asked for staff, where is the food it came out immediately. It had obviously been standing for some considerable time. Due to pathetic service, I overrun my parking place by five minutes and received a £42 fine. I will not be visiting YOLO again on account of poor service and poor food.

Very negative approach at bar , we were asked to move down to till , so bar girl did not have to move !!! What's that all about total laziness Then card machine was placed in front of my face even though I had cash in hand Shows no interaction at all no customer care at bar Also she put our table number bottle near till did not give it to us she then followed out and plonked on table Hoison duck pizza very expensive and very poor quality not value for money and my pet hate the food was brought before any cutlery or napkins had to ask for them

10 of us had bottomless brunch yesterday. Staff were brilliant and food was lovely x

We had the mez booked out for my birthday and had the pleasure of Gracie serving us. She was an absolute delight and nothing was too much for her. Absolutely amazing! Thank you Gracie!!!!

Very friendly staff, very warm and welcoming, outside seating is fab when the sun is out, only had drinks very nice

Ashleigh is amazing, she's a great personality behind the bars and really made breakfast a pleasure, outstanding service and a lovely bar

Lovely food, drinks, and service. One improvement would be a designated place to lock up cycles when visiting.

DISASTER from start to finish, messy, dirty tables. Never to be repeated. How could some where go downhill as far. Go to Italian above the supermarket across the road.

Nice bar aesthetically, friendly and helpful staff and good service. Early Thursday evening, very quite. Average food, no parking options. I would say its a much better vebue to go to for drinks and cocktails.

Came into yolo for a few drinks with my family, amazing service and lovely drinks! I really enjoyed the atmosphere, great venue and a fab dj

As a family of females we booked a bottomless brunch for Mother’s Day at a very reasonable price. A warm welcome and greeting with a glass of Prosecco was just a taster of the exceptional experience to follow! The waiter was very attentive with drink orders being taken frequently and good advice on choices. We all chose 3 small plates from a very comprehensive menu there was something to suit everyone. Wowzer so much food and drink to enjoy. The ambience was fabulous as there was a great singer with a varied song list, he was 1st class. I really can’t stress enough what an amazing value for money, delightful afternoon and Mother’s Day treat this was for us. Thank you Yolo and to the wonderful Emma who delivered what she promised when I first rang with an enquiry! Can’t wait to go back 😘

great atmosphere and fab crowd we will be regular definitely

Very friendly staff. Main course (light lunch) was tasty. Dessert was listed (and ordered) as sticky toffee pudding with lashings of custard, but what they served was syrup sponge, with a light covering of custard. We asked for more custard, which they were happy to provide.

Cracking cocktails, 2 for £12 most nights too

Taxi drop off and pick up, always seNs to be bouncing in there

Great little venue that we visited for a family get together after a wedding in Northumberland. Great staff and service!

Great bar Great staff. Had a great time on my last visit

Friendly and pleasant but *very* poor vegan options.

Great cocktails, a bit pricey when the offers aren't on

Beautiful place,nice coffee ☕☕☕

Dropped into YOLO on Saturday night for a drink with my wife & friends, the DJ had the place absolutely bouncing with 80’s & 90’s music. Probably the best night I’ve had in Pont in nearly 20 years. Please bring that DJ back soon.

Had a great time I had at my friend’s baby shower yesterday. Such a great venue, we hired the upstairs private room which was beautifully set out with our own bar. All of the team were super friendly and helpful, just amazing! The buffet food was also well presented and delicious. Although I have visited yolo in Newcastle a few times, this was my first time visiting Ponteland and I will definitely be returning. Thank you so much for a great event, I can highly recommend

Had a fantastic time at my friend’s baby shower. Such a great venue, we hired the upstairs private room which was beautifully set out with our own bar. All of the team were super friendly and helpful, nothing was too much trouble. The buffet food was also all delicious band well presented. Although I have visited yolo in Newcastle a few times, this was my first time visiting Ponteland and I will definitely be returning. Thank you so much for a great event, I can highly recommend.

Visited Yolo’s this afternoon with my niece and her boyfriend… so disappointed with standard of the mojito cocktails. Very expensive for watered down version of the real I ams absolute Rip off… very expensive and not worth the money… The Young bar tender should not be let loose on the bar until he has some serious and intense education on how to make a proper cocktail..

Drinks were a bit lacklustre, seemed very watered down. What was worse was upon entering with my family, which included my autistic brother, the bouncers were incredibly rude and asked what was wrong with him. This ableist attitude is archaic and staff should be educated on those with different needs. My brother has as much right as every other person to be there. He is 18 and wanted to be out with family, but both he, and us, were made to feel unwelcome and unvalued. Do better !!!

Decent cocktails and beer with a nice outdoor area. No crisps or nuts to go with your cocktail - only cake 🤔

Absolutely one of the worst meals I have ever had. Wish I had read the reviews before going here. The food took almost an hour to serve two meals and there was ourself and 2 or 3 people outside. Ordered medium well steak which came completely well done. Steak was left biggest waste of 30 pound. Will say that the waitress was very kind. But the chef needs sacked immediately

Good drinks and lively atmosphere. Staff are helpful and attentive

Brilliant place to go . Staff amazing and atmosphere brilliant

A bit worn, decoration looking tired. Down stairs toilet could do with a good clean, on the upside the food was nice

Excellent food and staff friendly

Visited this place for the first time. Very good ambience. There is a toilet available. Good food but the day we visited they did not have many items on the menu. Dogs are allowed into the restaurant. Suitable for disabled as well. No onsite parking available.

went in last saturday for my sisters birthday, the bar was very clean and a great environment. we were taken care of by the lovely Holly, who was very friendly and helpful with helping us choose drinks, thanks Holly!

We were served by Dan last night who brought us brilliant service and a lot of jokes haha! All drinks were amazing and we had a great night overall x

Staff were so rude and insulted my mother by saying she “clearly didn’t need ID” food was mid and £7 for some chips .

Venue freezing. Advised manager and she just ignored us. Thought it a bit rude. Food reasonable, fair value for money

Very pleasant dining/ coffee house on the main road. Didn't eat there but had a coffee and tea. Service was excellent. Dining options looked interesting.

My youngest son purchased a bottomless brunch for his Gran for her birthday. Lilly who served us during our visit was exemplary and a credit to Yolo for an excellent customer experience. The bubbles flowed effortlessly and the food was superb. Could not fault anything during our visit. Will definitely be returning.

Placed in a seating area near the windows and absolutely freezing. Ordered steak pie and waitress came back to say they had ran out. This was very early evening. Ordered fish and chips also and when it came had to ask for the mushy peas as they were not with it. Ate the meal and left and went somewhere else for dessert.

Staff are lacking in customer service the steak was over cooked the chicken wings advertised were chicken nuggets.. the only thing I could recommend about this place is the cocktail drinks but as for the larger it's served flat. Sitting with coats on as the place is cold must be scared to put the heating on??!! Don't recommend as over priced for what you get.

Even though there was only one other family eating we waited 30 minutes for our two meals. My eggs benedict yolk was hard and I was informed it would take a further 15 minutes to cook again, which I declined. We were given complimentary hot drinks as compensation and the bar staff were helpful. Yolos is a lovely relaxing pub but the same food at Witherspoons is a lot cheaper and cooked better.

Really disappointing. Lovely setting but the service and food were a real let down. Waited over 40 mins for a breakfast that had clearly been sat under a heat lamp for a considerable time when it came. Floors hadn’t been cleaned from the night before and had broken glass and fruit from cocktails under our table. Informed the server that the food wasn’t good and nobody came to apologise or discuss with us, which is the least I’d expect from a manager.

We waited over 45mins for an over cooked & over charged breakfast!!

Drinks here with my other half on a Saturday out in ponteland, lovely staff, drinks were great even if there was a slight wait at the bar…but you don’t mind that when the staff are so lovely and acknowledge you when you’re waiting, 10/10.

This is my fourth bottomless brunch here and it just cannot be beaten! The small plates of food are absolutely stunning! Each time seems better than the last. Every time your Prosecco is finished, it is replaced with a fresh bottle. A real value for money get together! I wouldn’t go anywhere else.

We went 4of us and toddler. Steak was like leather didn't have what we like. Staff miserable as sin. Food barely warm. Shocking

Nice place, comfortable surroundings. Just needs some decent beer!

Booked for 12 people, Table ready on arrival, Service was promp and staff friendly A Lovely setting in a quiet village outside bustling Newcastle-upon-Tyne

Very disappointed. Steak pie full of gristle and platter for two would hardly satisfy 1 person …. Portions very small so don’t go if you’re hungry Staff however were pleasant and accommodating Won’t be back

Friday night had a good DJ bar was over busy, hard to get served. Bar person apologies served in order of customers, 241 on cocktails good value. Establishment looks after female drinkers welfare making it a safe venue. Outside seating area nice to sit outside when sunny, also private room upstairs for functions. Food disappointing. Two pizza for £10 are like the cheapest frozen ones you can buy. Worse I've tried advised ver disappointed. My chicken kebab taste good, but too small for main course. While the wraps tuff as old boots. Salad 🥗 was nice but with very hot chillies so be careful. Extra salad and kebab or rice would have Improved the quality of the dish. Bar More local Largers and better choice of hand pulled real ales/beers. Recommend the wraps if eating or just better off sticking to drinks. Overall nice place to drink and relax.

Great lunch menu and excellent service

Great venue, friendly staff & the food & cocktails are amazing.

Spent the day here on Saturday for my friend's hen night and everyone had a lovely time! Staff were so helpful and friendly and the drinks were lovely! Thank you X

Nice outdoor seating, tasty food. Staff a little aloof.

Visited on a Friday night, was very busy this made the atmosphere better. 2 4 1 cocktails and a dj playing an array of music. Was a decent night. 8/10

Visited Yolo today. Food was ok , no complaints. The interior and exterior is very pretty, the decor is nicely done. The toilets were very clean which is always a relief! Parking is a bit difficult. Will defo call again for no other reason than to see Clodagh (our waitress) as she was so friendly and helpful, nothing was too much trouble for her. Will try the breakfast next time as we arrived at 2pm today and just missed out.

My Friend and I had lunch yesterday it was gorgeous. Chicken wrap & wedges for main highly recommend then Nutella calzone which was out of this world. We were served by Clodagh who was very helpful and friendly, nothing was a bother. Would definitely recommend and hopefully you will be served by the lovely Clodagh

Came for bottomless brunch with family and some friends, food was fantastic and very quick. Bottomless plates is a great addition to traditional bottomless brunch. Waitress was polite and friendly, made sure we had everything we needed and regularly checked on us to see if we needed anything else. Both staff members were very sweet and had a big smile on their faces, nice to see!😊 Will be returning soon xx

I very rarely leave reviews unless something is exceptional; wether it be good or badl! I took my parents out for a Fathers Day lunch and the waitress serving went above and beyond to make them feel welcome and to make sure their dinning experience was a pleasant one! They had Burgers and I a Fish Finger Ciabatta which were all very tasty; actually, the burgers were so nice, that I almost ordered myself one after having a taste of one, but that would just be greedy! 🫣😂 Overall, I would recommend YOLO!👌🏻

Had the bottomless brunch today. Great value and excellent service from Cloda. Would definitely recommend and will be returning soon 😀

Lovely breakfast and the staff are very friendly.

The interior of this restaurant is modern and stylish and the menu looked promising. However, this was such a disappointing visit. When I ordered (you have to go the bar) I was told there was only I of the items I wanted left. This was early lunchtime! The girl who took the order seemed quite impatient with me ( as if it was my fault I chose something they didn’t have!) so I had to choose an alternative dish quite quickly. When the food arrived, it was really average and nothing better than what you would expect in a school cafeteria, in term of presentation and quality. When we wanted to order dessert a little bit later, we were informed that the kitchen was closed because they had a buffet to cater for. Frankly, I felt we were more of a nuisance than welcomed customers. We won’t return.

Absolutely fantastic experience with the Bottomless fizz and food 👌 Lily was an amazing host and the food was top notch 👌 🥰 Will definitely be back again soon :)

Brilliant cocktails and the atmosphere is always great!

Lovely to get a table outside Cocktails and prosecco very nice..would have been great to get table service but short staffed.

Outdoor terrace is excellent for a drink on a nice day

Beautiful intimate party space on the balcony, great for medium sized get together. Small bar upstairs too, so don't need to go traipsing downstairs to order drinks. Fantastic cocktails and mocktails, and good lager selection. Party also included food, which was all fantastic - selection of open topped sandwiches, chicken kebabs and goujons, pizzas and wedges. Staff couldn't have been more helpful. Would definitely recommend.

Took my daughter for her 21st birthday, food was fantastic and the prosecco was replaced as soon as we finished the bottle, service was exceptional. Could not fault our Visit. Highly recommended bottomless brunch.

Great pub. Had my friends wedding reception there was great.

Visited bank holiday Monday. Breakfast and drinks ordered. Breakfast certainly not as good as a few weeks previously. What was most alarming was that the tables were not cleaned between each customer, I watched the serving girl use a menu to brush crumbs onto the...

The food (fish and chips) was awful. They forgot to bring our desert and the waitress was really rude.

Brilliant venue, lovely staff and lovely location. No parking, great value for food and drinks. Highly recommend to both friends and family.

Really enthusiastic of visiting the venue on 02/05/22. Unfortunately not a good experience as the food (fish and chips) was really bad and left a bitter taste in mouth. Staff, except of 1 girl, were quite unfriendly and service not good. Had to wait for...

Enjoined a lovely couple of hours in Yolo yesterday for my daughters birthday. The 2cfir £10 cocktails were delicious! Great staff thank you

Went yesterday with a friend for bottomless bites and fizz. On arrival table was already set up with a bottle of fizz waiting for us. Staff were amazing explianed how it all worked, constantly checking if we needed more prosecco or food. Gave us recommendations...

We booked a table yesterday for the bottomless prosecco and food and it was brilliant . We paid £20 to secure a table for 4 of us which cost £25 each. This included food from the starter section and the loaded frys. I have say...

Disappointed!! Always wanted to go despite poor reviews, there was only us (2 adults, 2 young children) and 3 other tables occupied. Waited so long for our food I was going to ask how much longer it would be. We didn’t get everything I ordered...

Booked a booth for a family afternoon out, to book you have to pay a £75 deposit, but this obviously comes off the final bill. Super location, however parking is a bit of a pain, bit of a walk to closest car park. Stunning Environment...

Slow today only wanted toast how long does it take a chef to do toast

Very good food and pleasant staff

Nice little coffee shop that also has a bar and a good food menu. Very relaxed atmosphere, only downside is theres nowhere to park your car.

The bouncers are always really rude here and it's always overcrowded but the bar staff are nice enough

Me and y daughter went to Yolp fora brunch and it was fantastic. Reay service and food definitely going again!

Really busy cocktail bar, although I don't drink cocktails good selection of wine also. Fantastic music was good to have a dance too even if it is just around the tables. Door staff was professional and friendly will definitely be back.

Full of radgies who think they're loaded

It is ok, food was so so.......wont be rushing back

Fab bar. Cocktails yummy and 8 pounds for 2 from 7pm till closing time 😁😁😁

Unfortunately we waited a really long time for our food to arrive & the service was very disappointing (mocking and disinterested attitudes from staff when we asked for a refund for something we ordered and paid for, that didn’t turn up to the table).

Havnt been there for a while,until today,& it's still a nice place for coffee etc, & meeting friends

Lovely place for a meal Sunday lunch is fab

Went for a family lunch and won’t return. Really poor service, food average. One of us ordered a flatbread and what they got was a cold tortilla wrap. Had to ask for desserts to be brought out as none of the staff were paying any...

Great place, staff excellent. Defo recommend going

Had to come back to this lovely bar! Tonight we had Emma and Eve serving us, they were fantastic. Will definitely be back soon!

Went for a private function. Food was lovely. Non alcoholic cocktails were to die for. Really nice staff and a really nice atmosphere would recommend.

Nice menu Good choice of beverages Very pleasant to sit outside and watch the world go by. Friendly and helpful staff

I visited Yolo regularly prior to lockdown. I visited today (Saturday 4th) with two friends. When we went to the bar to order we were told that there was no pies or burgers - pretty shocking for a Saturday. The starters were all lovely. We...

For our first course we ordered buffalo wings but these turned out to be chicken goujons which looked as if they had been bought in. We then waited a total of 90 minutes for our main course which was a very mediocre steak. We were...

Booked a table for 8, On arrival my name was up on the wall with seating nicely positioned, It was quite busy but the waitress came over straight away to take our order, I was a bit worried about the booking fee of £75 but...

My first time visiting for lunch today. My first choice wasn't available so I ordered a burger instead. Our food took a long time to arrive and when it did, it was distinctly average. On a positive note the staff were friendly but I won't...

I booked a booth online for nine people and paid a hefty deposit of £75 . It received my confirmation email but did ring YOLO the day before my arrival to double check the booking was still ok , the member of staff said she couldn’t help but yes, everything will be fine . We arrived to find that the staff could not find my booking , we waited over half a hour for our first round of drinks to be served to then be told our booking had not been sent through from head offices and the chef was not happy . We waited another half hour to then find that the chef was so disgruntled by our appearance that he had walked off shift so we could not have food but we could stay for drinks once they could clear a booth for us . YOLO was not busy yet the service and waiting time for drinks was completely unacceptable. Ebony the deputy manageress could not apologise enough and seemed embarrassed by the whole situation giving us a free round of drinks . Complete disappointment!