Based on 304 opinions finded in 4 websites
Based on 304 opinions finded in 4 websites
Nº 240 in 1330 in Cheshire West and Chester
Nº 63 of 298 Other cuisines in Cheshire West and Chester
Opinions
Really clean, the people who work there are very friendly and the coffee is lovely definitely go back
Jacky Lowes . 2024-10-21
MORE AT Google
We were waiting for train back to Liverpool and taking our pups to the park for a run. Walked past Costa and thought we would get a cuppa. With us having the pups we sat outside. We finished and then went the bathroom. We were informed then that Hoole Costa had become dog friendly and we could have gone inside. Always good to know when you have a dog.
Lynn Astbury . 2024-10-18
MORE AT Google
I often pick up a 2Good2Go bag from here and am always happy with the generous selection. The staff are all very friendly and service is quick.
Ben P . 2024-10-01
MORE AT Google
I think the vast majority of reviews says it all, been coming here since it opened about 7 years ago .Great Costa , bigger than it looks from the outside, Lovely staff , especially Michelle 👍🏼
Jonathan Seed . 2024-09-21
MORE AT Google
Went for a quick drink happy friendly staff.
Ryan Edwards . 2024-09-14
MORE AT Google
Walked in the coffee shop ordered our food with the lady my son was paying whilst waiting for order I was seated the lady shouted something across to me across the room I said sorry I can't hear you as the music speaker was next to me . With that a man came at me rude and aggressive and said its not been paid I said sorry my son was paying he's here . He shouted you still have to pay . I was so embarrassed brought a lot of attention to us . I said do I look like the sort of woman who would not pay ! I paid the bill found it hard to eat or enjoy food. So so rude !!
Angela Elmayhoub . 2024-09-13
MORE AT Google
Wonderful Costa. Service and quality are always top tier
Francesca . 2024-09-04
MORE AT Just Eat
Great location: 'Notting Hoole' with nearby parking and other local shops. What is really important though is the staff, today Lloyd (manager?) and colleague, another guy, which makes a change from normally ladies only. Anyway, great service, very friendly and very helpful as they helped my wife to open her app, before we sat down and enjoyed our frappes... Fully recommend! 😊
David J . 2024-08-28
MORE AT TripAdvisor
Nice local store with friendly staff and locals popping in
James 47298 . 2024-08-24
MORE AT Google
Probably one of the best costas I've been in in my life. Brilliant staff who work together, no big queues. Lovely environment, and staff clear the tables. Good team work here
jasmine cofield . 2024-07-23
MORE AT Google
Lovely friendly staff, very helpful, my phone had just died and I asked if by chance they had a charger, the young lady lent me hers for an hr as I was waiting for a call. Thank you 😊😊😊
Kay Steer . 2024-07-18
MORE AT Google
Lovely both the frappe and bun. Thank you :))
Amanda . 2024-06-22
MORE AT Just Eat
Absolutely delicious every time!! So nice for a summer drink
Amanda . 2024-06-20
MORE AT Just Eat
Visited this morning.Excellent service- friendly, professional staff. Cleaned the table straight away. Fabulous atmosphere and would definitely return.
Road24667771329 . 2024-03-02
MORE AT TripAdvisor
Had just opened for breakfast so the atmosphere was none existent 😂 staff were welcoming and friendly, food was hot and tasty, coffee freshly brewed!!!
steve crowney . 2024-03-02
MORE AT Google
Coffee was split all over the bag. Driver was not calmer
Charlotte . 2024-02-09
MORE AT Just Eat
Very friendly service.thanks. excellent hot chocolate
M Trebbi . 2024-02-02
MORE AT Google
Great service, friendly welcoming atmosphere, has really added to Hoole village
Penny Davies . 2024-01-28
MORE AT Google
Lovely little coffee shop. Gorgeous cakes an sandwiches. Actually picked a too good to go bag.. got alot.. an was all very fresh. Polite an friendly staff.. even the gut was whistling an sounded like an actual bird.. didn't have to wait long. Seating inside and out. Wheelchair access.. got na cold food an drinks are served. Limited parking for 30 minutes on the street.
Stacie E . 2024-01-22
MORE AT Google
ordered food and coffee. Just the coffee arrived.
David . 2024-01-20
MORE AT Just Eat
Offering Costas standard products and an excellent range of dairy alternatives for hot drinks such as soya, oat and coconut. Cooking is done using a Menu driven oven so quality is variable. The staff are friendly and give exceptional service especially to those in need. Best avoid busy times for a seat and relaxing time.
Nigel Willis . 2024-01-09
MORE AT Google
Good place for a coffee, staff friendly
Steve CC . 2023-12-24
MORE AT Google
Enjoy Costa Coffee and the staff at Hoole are really friendly and helpful
Alan Mawson . 2023-11-23
MORE AT Google
The medium decaf coffee, arrived with only just over half a cup. Was packaged fine, so shop didn't fill enough
Daniel . 2023-11-22
MORE AT Just Eat
Very good service delivery driver was kind and on time
Vaylin . 2023-11-12
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Didn't get what we ordered, expensive for really bland and cheap food.
Adeline . 2023-11-09
MORE AT Just Eat
Sadly today the local costa has missed the ball most tables covered with used crockery and terribly slow service, (to the fact my bacon bap was cold before I got my coffee) not sure if it was because the girl on the machine was new but she was just not quick (making one drink at a time) and the lad on the till whilst stood there could have helped her? and maybe when not taking an order quickly cleared some tables, instead just stood behind the counter. Defo not upto it’s normal spotless and brilliant service. Hopefully just a one off
David Ewart-Jones . 2023-10-29
MORE AT Google
just wanted to leave a review, praising 2 staff members on their faboulous customer service. not only were they lovely to me when i spilt my coffee, but also made me a new one free of charge.. what brilliant service.
Sarah Dace . 2023-09-27
MORE AT Google
Nice little coffee place in Hoole
Mario Vrlec . 2023-09-07
MORE AT Google
This is a great costa. Always clean, staff great, friendly vibe with regulars. Lots of outside seating for warmer days. Wheelchair/pushchair access
Rachel Jones . 2023-09-01
MORE AT Google
A great place to meet on a first date. 😉
Frank Lennon . 2023-07-30
MORE AT Google
ALL Three staff seem to be employed producing online orders whilst happily ignoring customers who actually walk in the door.
Ian Watson . 2023-07-09
MORE AT Google
Its a Costa, nice staff, nice and clean
Sam Outdoor . 2023-07-01
MORE AT Google
A lot of space and areas. It’s an ok one to stop in. There is usually no parking around the area, but a parking lot nearby.
Kimberly Hiller . 2023-06-25
MORE AT Google
Nice cafe. Lovely ice coffee. Nice seating areas. Shame tuna melt wasn't melted enough
Val Roberts . 2023-06-19
MORE AT Google
Friendly pleasant staff and brilliant summer drinks
Anita . 2023-05-21
MORE AT Google
Always friendly and nice to visit
Thomas Hobman . 2023-05-11
MORE AT Google
Maybe putting hot food in the same bag as a Chocolate cake isnt a good idea! It was all melted.
Cheryl . 2023-05-10
MORE AT Just Eat
Delightful KitKat Mocha today with all the trimmings!
Will Hay . 2023-04-09
MORE AT Google
Even though coffee machine broken Young lady at til was calm pleasant, remembered teaching my granddaughter last summer, Still a lovely experience xx
Jude Hayes . 2023-04-06
MORE AT Google
Friendly amd proffessional, made.for a.lovely afternoon
Marie “Frangleberrypigeonpie” Lowe . 2023-03-25
MORE AT Google
The milk in both drinks tastes off they aren’t drinkable they smell disgusting and the toastie isn’t even toasted like at all
Jasmin . 2023-03-24
MORE AT Just Eat
Been going to this costa for years Staff friendly Clean place Sorry i didn't get around to making this review before now
nick cross . 2023-03-23
MORE AT Google
Great coffee shop ran by an excellent team, quick efficient and friendly service!
Stuart Evans . 2023-01-26
MORE AT Google
Fantastic coffee shop situated in the heart of Hoole, great little Hangout spot for catch ups with friends and family. Perfect walking distance for Chester Creative Campus (Kingsway) university students. Staff are so welcoming and friendly. Highly recommend! 🙌🏻🙌🏻🙌🏻
Neill Baglin . 2023-01-24
MORE AT Google
The coffee as fab. However I had a ‘little Seizure’ in the Hoole restaurant s couple of weeks ago and I’ve only just been able to make this review. I just can’t say how grateful I was for the lady/ manager she was outstanding, cordoning of the area with baby highchairs, putting her own jacket under my head. I don’t remember any of this. What I do remember is her talking to me in a very calm manner asking me questions to keep me alert but most of all just being so very kind.I think her name was Sarah or something similar but I would like her to be acknowledged. What an outstanding employee. So many thanks.
Sandra Tobias . 2023-01-19
MORE AT Google
LATE…….It didn’t even show up!!!!!
David . 2023-01-08
MORE AT Just Eat
Missing items and food very overcooked and stale.
Chris . 2023-01-06
MORE AT Just Eat
The staff make this shop a really welcoming place. Good coffee.
Tracey Brown . 2022-12-20
MORE AT Google
Service was too slow, coffe was cold
Salvador Ambrosio . 2022-12-19
MORE AT Google
Great thanks to the hoole Costa team and delivery driver
Stephen . 2022-12-14
MORE AT Just Eat
Lovely welcome as always by the guys cheerful whatever the weather, chatty, good customer care, clean place, one of the best Costas imo.
Martin Stapleton . 2022-11-29
MORE AT Google
Brilliant staff Cameron n James make it worthwhile ten out ten on everything great coffee great food service is top
steve7 . 2022-11-22
MORE AT TripAdvisor
We visited Chester and walked to Hoole. Very nice area. staff here friendly. Our coffee good... as usual in Costa. Didn't eat on this occasion. Only thing I thought was it's a shame a nice building has been altered downstairs ( talking about the outside). Spoilt look of building.
June Shaw . 2022-11-06
MORE AT Google
Good local coffee when shopping.
Peter Snelson . 2022-11-02
MORE AT Google
Amazing staff. I've never been to a Costa that is so friendly and welcoming.
Lucy Amos . 2022-10-31
MORE AT Google
Nice and quiet sunday morning coffee with a choc twist pastry. Lovely
Kevin Owen . 2022-10-28
MORE AT Google
Lewis made me a perfect flat white 😋
Janice Fryett . 2022-10-26
MORE AT Google
They didn't have something on the menu, fair enough but why not replace it?
David . 2022-10-25
MORE AT Just Eat
I use Costa wherever I go. (Unless I have my dog - come on Costa, let dogs in!!) This is one of the best ever. Beautiful coffee, taste and looks. Two young lads, dead chatty but not over the top and really efficient. Great atmosphere
ERM64 . 2022-10-20
MORE AT TripAdvisor
Lovely service and atmosphere in Costa, the two young guys in there were so friendly and chatty with every customer
Caroline Edge . 2022-10-20
MORE AT Google
Very nice little coffee shop with nice and helpful staff. Good range of foods and drinks. Also a disabled ramp for easy access for anyone with a pram or wheel chair. Also plenty of places to chain up your bike.
Charlie . 2022-10-19
MORE AT Google
Friendly staff , Cam was very cheerful and helpful, even though he was on his own and was having to do everything from serving drinks and food and preparing orders … Well done Cam .
Julie Orford . 2022-10-10
MORE AT Google
They weren’t supposed to be on just eat that day but they still delivered what they could despite it not being there fault, great service from the restaurant.
Maisie . 2022-09-12
MORE AT Just Eat
Food good but very slow to clear tables. Makes the place very unattractive.
Brian Koffman . 2022-08-30
MORE AT Google
This restaurant best costa delivery. They always make my drink to perfection. Thankyou!! Xx
Rhema . 2022-08-18
MORE AT Just Eat
Wanted a treat after passing my driving test so went to this Costa where 3 members of staff were chatting by the entrance as I entered. Asked them if they were open and they told me they are just about to close so that they can have their break. They refused to serve me. I think if you have 3 members of staff they should rotate their breaks - or state that you are closed for lunch as a minimum. I think this is not acceptable it would have taken them 2 minutes to do my coffee. It was the second Costa I went that day in Chester and did not have lunch getting anything so I stopped bothering will just go elsewhere. Very disappointed.
Luca Péterfay . 2022-08-15
MORE AT Google
I am on chemotherapy in the hospital and can’t even leave my room to get a costa from the canteen downstairs. They made my order just how I like it as I couldn’t change the order on the options on the app. They even left me a get well soon message on the lid of my cup which made my entire weekend!! So nice of you guys felt like my friends since I don’t have any. I’ll be ordering here again. Made my drink bang on and was still hot on arrival. Thankyou all xx
Rhema . 2022-08-15
MORE AT Just Eat
Great service, something ordered wasn't available, but they made a replacement and left a note explaining, great customer service.
jamie . 2022-07-22
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It was never delivered I asked the branch to cancel the order as they accepted it when they didn’t have the items in stock. They then called to state they accepted it as they thought a sausage roll was the same as a sausage bap?! And I asked them to cancel the order. They have not once confirmed this as much as I have tried to get back in contact. Terrible service and no delivery.
Amy . 2022-07-10
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Great little Costa with great service
Daniel M Lambe . 2022-06-15
MORE AT Google
Very good service excellent delivery
Stephen . 2022-06-10
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Amazing customer service, to whoever the girl was that gifted me vegan marshmallows because they were out of stock of what I originally, I was having a rubbish morning and you made my day <3
Lilly . 2022-06-08
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Staff always friendly and ideal for a quick stop on way to office
Carl James . 2022-06-05
MORE AT Google
We called here Monday 18th april 2022. Lovely drinks and food and great customer service was given by very friendly staff
adyval . 2022-04-22
MORE AT TripAdvisor
Friendly staff and lots of room when we went. Xxx
Ruth Smart . 2022-03-20
MORE AT Google
One of my favourite places to grab a coffee and meet people
Andy Glover . 2022-03-09
MORE AT Google
Food was very cold had to be warmed up. Toasties soggy
Kerry . 2022-02-26
MORE AT Just Eat
Excellent store, my daughter and I love coming here. Coffee is always perfect and staff are always friendly and welcoming, store is clean and tidy with plenty of seating, toilets always clean.
David Jones . 2022-02-15
MORE AT Google
Perfect, on time and hot thank you sm xx
Ellie . 2022-01-23
MORE AT Just Eat
Normally, I’d prefer to use an independent coffee shop. However, the staff at this Costa are amazing! I can’t rate then highly enough.
Babes09 . 2022-01-13
MORE AT TripAdvisor
Unfortunately I am pretty sure my wife’s coffee wasn’t decaf as she had a reaction as she can’t drink caffeine so that ruined her day
Mr . 2021-12-29
MORE AT Just Eat
Excellent staff. Always helpful. The place has a friendly atmosphere. Great local meeting coffee house.
Richard Naylor . 2021-12-01
MORE AT Google
Cosy little Costa, staff were friendly and cheerful
Chris Marsland . 2021-11-21
MORE AT Google
Hot chocolate could have been slightly warmer but otherwise very happy
Keith . 2021-11-20
MORE AT Just Eat
They always have a very limited menu, a lot of items sold out at all times of the day. When you do select what you want, there is ALWAYS something missed and with no substitute too so somebody is always left disappointed. Unfortunately my other half favours them to other brands so when the choice is out of my hands, we take the gamble and try and guess what we're gonna have to ask them to refund! What arrives and what actually available do tend to be good quality though. Just disappointing it's never a complete order.
Andy . 2021-10-29
MORE AT Just Eat
Staff are amazing and lovely seating area
David Simons . 2021-10-24
MORE AT Google
Always love costa , and the place was clean , nice , staff very friendly and helpful , also chatty
barrie fisher . 2021-10-10
MORE AT Google
We come here every Tuesday before my wife goes to slimming world, lovely coffee and tea too, really nice friendly staff and clean place,weather permitting outside tables too.
martyng645 . 2021-10-07
MORE AT TripAdvisor
I ordered a Wiltshire ham and cheese toastie, what I got was a small stale version that looks like it’s been put together in store.
Louise . 2021-09-22
MORE AT Just Eat
It's Costa. Staff are lovely but it's.. Costa.
Jacob Ward (Sentry) . 2021-08-16
MORE AT Google
Everything was good except only received half the order
Dave . 2021-08-09
MORE AT Just Eat
Quick service, really nice Pleasent accommodating staff, and love the fact you can sit outside on a warm day with a coffee of your choice and watch the world go by. I use this Costa allot so therefore definitely recommend it 👌,
AntMan Milligan . 2021-07-29
MORE AT Google
Come here every Tuesday when in Hoole, nice staff,clean place and obviously lovely drinks, the tiffin is a favourite of mine too,usually pretty easy to get a seat inside but there are a few outside too weather permitting.
martyng645 . 2021-07-06
MORE AT TripAdvisor
took my suggestion into account. Excellent! do not lose the quality of service! very clean place. excellent manager!
Susana Flores . 2021-06-27
MORE AT Google
Absolutely incredible service today, really friendly chap behind the counter and a great coffee, really welcoming atmosphere, love it
Will Hogan . 2021-06-20
MORE AT Google
The guy that serves coffee in the place has the nicest friendliest attitude. Never gets too tired to be chirpy! Love this costa!
stephaniek783 . 2021-06-04
MORE AT TripAdvisor
Best service all round but from Hoole costa i wouldnt expect anything else
steve . 2021-06-03
MORE AT Just Eat
Staff extremely friendly and service was very good. Toffee coffee was very nice too.
Janet Bartlett . 2021-05-22
MORE AT Google
I ordered two drinks and both drinks came as basic items without the extra ingredients that I had paid for! If Costa can’t provide the items then it should not be an option to select and pay for!
James . 2021-05-21
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What a wonderful stay! We were received very kindly and our son was taken into account. The food was delicious (both breakfast and dinner, extensive vegetarian options). We slept in one of the houses, really beautiful and authentic. The only thing we missed were stair gates. What was very nice was the spacious parking lot!
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Great pub. Friendly bar staff. Good atmosphere. Fantastic music played but not too loud that you can still hold a conversation without shouting. Lovely outside area with tvs in huts.