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4.0

Based on 378 opinions finded in 2 websites

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Nº 114 in 222 in Fenland

Nº 21 of 31 Other cuisines in Fenland

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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Super nice staff and good coffee.

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Struan Robertson . 2024-10-31

MORE AT Google

Team were so busy today but did an epic job. Great friendly service as always

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Catherine Blake . 2024-07-13

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Yes lovely Costa in march only second time in there as we are just visiting

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Colin Newstead . 2024-03-25

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Staff were super friendly and helpful. Also would definitely recommend the seasonal kitkat drinks they're so good!

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Sam Scott . 2024-03-07

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They are unable to make an extra hot drink its always luke warm . Other costa outlets seem to be able to so what do they do different in the March outlet .Had one in Peterborough they half fill your cup with boiling water from a tap before they make the drink March dosnt .

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andy jackson . 2024-02-29

MORE AT Google

Really welcoming and friendly staff, orders don't take long at all

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Lewis Fernie . 2024-01-01

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Staff busy chatting amongst themselves but not bad place to sit for a coffee.

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Corina Wheeler . 2023-12-07

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Just an overall comment (not related to today's experience. And maybe because I'm the far side of 50? Why does Costa have to be so noisy? Lot's of banging and dragging of chairs and hammer like sounds. Am I the only person that gets pizzed off with this? Staff are always great. When moving chairs from point (a) to point (b) could they not be lifted from point (a) and positioned at point (b)? This is considered constructive comment!! Okay. Many thanks just cut the banging and dragging and my world will be almost perfect 😁❤️😁

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Kit. J. Benn . 2023-10-07

MORE AT Google

Nice cafe. Limited outside and very close to the road.

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Harry Maclean . 2023-09-22

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Great staff, helpful when needed. Unable to carry tray so staff offered to help. Air-con was too cold so it was switched off. Very helpful indeed

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Gillian Bean . 2023-08-07

MORE AT Google

It's not the cleanest place, but the coffee is good at least.

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karen deborah . 2023-07-20

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Served by Lauren and Star today in March Costa. Brilliant service thank you and lovely coffee, atmosphere and a cake. Definitely recommend it - and a walk through the park, past the fantastic town library.

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phil hughes . 2023-07-13

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Usually come in costa 1-2 times a week, have a drink and a cake and feed my little girl. Often with friends. Always super welcoming atmosphere from Mollie, but everyone else seems miserable and extremely rude. Parked the pram outside today with my partner so I could come in and get drinks. Walked in and no one was at the till, went to nip to toilet and was greeted by a sudden ‘well are you going to buy a drink then’ by a very very rude and miserable looking girl called Lauren. I said no not yet, as I was about to open the toilet door! She said well you can’t use the toilet then. I said, well I’m going to. Thinking why can’t I use the toilet and then buy a drink. The manager then came over to the toilet, Andy. Was also very rude and confrontational. I explained that I come in all the time, needed to use the toilet first before buying drinks. He said ok. After using the toilet. I went to the till and mentioned to Lauren, that not all disabilities are visible. She then was EXTREMELY rude, in front of Andy, the apparent manager, then she stormed off. I told Andy that we wouldn’t be now purchasing a drink and sitting outside anymore due to her being so rude. I told him I would like to make a complaint about her and he said he would speak to her. I don’t think that’s good enough at all. I feel the staff desperately need to work on their customer service skills!

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Philippa Kennington . 2023-07-05

MORE AT Google

Excellent service from Mollie. Extremely friendly a credit to the team 💜

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Brogan Furnell . 2023-06-15

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Service was lovely, coffees great. Star and Andy was awesome

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Dot-nine . 2023-06-14

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Staff would clearly prefer to be anywhere else. Sullen and unhelpful. No smiles here. Refused to make an iced coffee with oat milk. Said it wasn't possible, despite it being served in all other Costa's we've visited. Other customers from the queue were ferrying food orders over to the tables - perhaps more staff needed. On other occasions, different staff here have been equally sullen and unhelpful. Must be a sad place to work.

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Helena Scott . 2023-06-04

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The coffees were nice par from the cappuchino my nan had was cold despite being a warm drink, me and my cousins my mothermy nan and my aunt went in During the queue the barista was rude when my cousin asked if it had been busy and made us feel like an inconveince when thats not how they are suppose to act, then kids being kids were roaming around my cousins/the parents were trying to keep to keep them under control one was out of line but its still a child at the end of the day usually costa is a family friendly enviroment this is the first time we have all gathered up as a part of the family as we was sending off my cousin as he is off into the army next week so its been a very exciting day for the kids. The employee was about 30-40yo about 6ft greyish hair. We hope you can disipline him with atleast a warning. Kind regards -J

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Jj . 2023-05-28

MORE AT Google

Just another Costa as you would expect. Nice and friendly staff. Nice summer drinks as well as coffee.

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Andy Wilde . 2023-05-23

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Banging ice tea blueberry no bubbles

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d “Tattoo94” G . 2023-05-21

MORE AT Google

Nice place drinks are always nice.

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Joshua Smalley . 2023-04-18

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Stopped of for a birthday drink. We all had Frappes. Salted caramel one with coffee, one without and a strawberry one. Delicious.

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Melissa Plater . 2023-04-13

MORE AT Google

In many ways an unremarkable Costa but the service was particularly friendly and both our food and coffees were served quickly.

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bigstorr . 2023-04-07

MORE AT TripAdvisor

It all just looks so delicious! And then when you do, finally, make a decision the girls are so friendly and helpful you can't help but just relax and enjoy your day! Thanks ladies you made my day yesterday, today and tomorrow too!

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Jennifer Richardson . 2023-04-07

MORE AT Google

Good coffee but the service was a bit slow due to its popularity and queue size

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Paul . 2023-03-23

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At the time of visit there was an issue with the coffee machine and only hot tea or cold drink was available, the staff were very apologetic and did their best to help in offering alternative choices and keeping customers up-to-date.

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Nick Stiles . 2023-03-01

MORE AT Google

Plenty of seating,tables are cleared quickly too.

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Angela Ayres . 2023-02-07

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Lovely coffee, service was a bit slow but it was just one guy on his own. Hence the 4 stars but we be back at some point

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Grumpy “Big Red” . 2023-01-16

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As Costa"s go, this is one of the best I've been to. Friendly staff, efficient service

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Paul EW . 2023-01-02

MORE AT Google

As always the cafe, staff and drinks/food were excellent

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Angie Manning . 2022-12-06

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Costa always gets great review from me especially when they start to stock their Xmas decorations

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shelly . 2022-11-30

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Basic Costa so basic everything

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Brandon Cooper . 2022-10-31

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Located on one of the main streets, omfortable for the position but not always in the best cleaning conditions. Staff are welcoming.

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Luca Bellomo . 2022-10-27

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Had just finished work when I met my husband and step children in Costa I recently found out you can ask for a 2 shot cappuccino which I love now and had with a toasted tea cake which was delicious just what I needed

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tina Smith . 2022-10-11

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Well done to Jake today. Serving, clearing tables etc all on his own. Getting on with the job, really impressed with this young man.

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Susan Smith . 2022-09-26

MORE AT Google

Great view for the little Café shop. Especially in sunny days.

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Kurper (Kurper) . 2022-08-04

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Delicious cake, a nice pot of tea and I was able to have almond milk.

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Jayne Whitehead . 2022-07-03

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Excellent location, friendly and helpful staff, good selection of cakes and sandwiches. Very lucky to have Costa in our town!

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Cheryl Smith . 2022-07-01

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Over priced now, way too expensive now, will not go in costa ever again. 2nd price hike in 6 months, and not just a few pence, but by 25 pence....

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Donny Edwards . 2022-06-04

MORE AT Google

Need long time wait orders. Maybe can working more people in this store.

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Dainius J . 2022-05-20

MORE AT Google

Friendly staff and good service.

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Andy Laing . 2022-05-11

MORE AT Google

Absolutely disgrace for a Costa coffee shop,staff member was rude,never saying please or thankyou ,looked scruffy ,then got the order wrong.Rubbish everywhere and toilets were a absolute disgrace .Definitely avoid at all costs .

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Tina Geach . 2022-05-06

MORE AT Google

We had such a lovely time today in Costa. We were served by a very polite lad, he was friendly and accommodating. Suggested which drinks we should have as well, unsure of his name as no name badge. A new face for sure though. Lovely cold drinks we had. Will come again for sure!

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Gra101 . 2022-05-02

MORE AT TripAdvisor

Lovely coffee, made just as l have it by friendly helpful staff

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Deborah Mcgrath . 2022-04-02

MORE AT Google

Like every other Costa, comfortingly predictable.

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Theresa Marshall . 2022-03-20

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Nice place, plenty of space, friendly staff

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dawn wood . 2022-03-02

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As with all Costa shops, the level of cleanliness and customer service is excellent.

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colin steer . 2022-03-01

MORE AT Google

Nice coffee, clean and tidy, staff polite enough

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Vic P . 2022-02-16

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Costa in March, Cambridge, is diabolical. Staff too busy joking together and ignoring customers. I had to step in to their conversation to get served. My order was completed wrong and when they got it right it was short measured. The manager seemed oblivious to customers waiting and incapable of managing. Thankfully I don't have to go in here again as its not my local outlet.

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Carol Law . 2022-02-10

MORE AT Google

Yep not bad at all , very friendly staff .

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paul jordan . 2022-01-25

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Staff didnt wear masks. Yet customers did

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Carol Godfrey . 2022-01-15

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We visited here for a quick coffee and a bite to eat. On arrival, there was one person ahead of us in the queue. The person serving didn't even acknowledge us and just continued slowly putting cups away. She was joined by another server who took our order. To be honest, we were made to feel like an inconvenience. Despite being a straightforward order of tea, hot chocolate and coffee, the order took a good five minutes to make,by which point, there was a big queue behind us. All in all, a very average visit. The store was clean, the drinks temperatures were good but the service was incredibly slow.

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Sam K . 2021-12-31

MORE AT TripAdvisor

Always receive a good welcome and friendly staff

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Norma Miller . 2021-12-07

MORE AT Google

Amazing catch up with friends, staff were quick efficient and friendly. Food and drink was delicious, thankyou.

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jodie-jade ashton . 2021-11-30

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Always so busy here. Seem understaffed at the moment but there always friendly. Coffee average for Costa usually luke warm.

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Millie Fuller . 2021-11-09

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Very nice environment to enjoy a hot drink

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Paul Nicholson . 2021-11-06

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Good coffee, cake and friendly staff 😁

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Ian Harvey . 2021-10-03

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The lady that served us was attentive to our order and provided us with table service. A very enjoyable peach iced tea in a comfortable environment. Well needed after our long run!

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Amy Fox . 2021-09-17

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Excellent coffee. Staff friendly and helpful.

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Caroline Gough . 2021-09-15

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I go there virtually every day for coffee. They make you very welcome and the service is second to none.

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alan valkeith . 2021-09-10

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It is like any othe Costa Coffee establishment. Good coffee.

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Marta Souza . 2021-08-22

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Good clean Costa right in the middle of town

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Joe Reilly . 2021-08-08

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Love chia tea latte awesome customer service always.

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Chasie Boswell . 2021-08-07

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Have used this Costa a couple of times and each time the staff have been extremely pleasant and all areas well looked after and clean.

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Teresa “Mrs H” H . 2021-08-03

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Staff are always friendly and as with all costas the drinks are yummy.

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Alex Turner . 2021-07-07

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Excellent service, felt safe and toastie was yummy

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Robinia Whitwell . 2021-06-10

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Great coffee. Long queue. Friendly staff

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Rosemarie Morling . 2021-06-03

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Get. Order's wrong then huff and puff when I POLITELY asked her to correct my order. 🤯

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Kerry-anne Scott . 2021-05-25

MORE AT Google

Excellent customer service and very friendly and polite

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Joanne Cooper . 2021-05-12

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Lovely staff and well made coffees. Always kept clean and tidy.

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Nathanial Butt . 2020-10-12

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If you are not a native and don't have webbed feet, then March can seem a dull little town. It has though its Costa which at least means you can drink tolerable coffee, and sit in Costa's familiar corporate environment and watch the handsome people of March, march on by. The staff here are polite and effective, they don't exude the narcissism that the staff in other, more American and "tax efficient" chains do. They work hard and well as a team, but perhaps could do with some extra help.

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kevin ryan . 2020-09-17

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Staff were friendly and accommodating as the offered to bring stuff to our table when was ready. Also doing a fantastic job managing social distancing and governance clear and defined.

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Neill Addison . 2020-09-05

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I think they should rename Costa Hot Drink as I struggle to taste any coffee in their offerings.

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Vince Mitchell . 2020-09-05

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Spacious. Nice coffee. Pricey. Could turn down the air con when its chilly outside.

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sophie hare . 2020-09-02

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Love this Costa, staff are lovely too

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Jamie Tyas . 2020-08-28

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That was a much better experience than the one in whitby mind you they're always very friendly in this store and helpful

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Martin Russell . 2020-08-23

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Visiting March today, so checked the reviews beforehand & decided to pop into Costa. What a mistake - queued for a while as the person in front of me chatted endlessly with the barista whilst her drink was being prepared. After a wait, a young lady appeared from the back, waiving a mobile phone, only to tell me that I couldn't be served as they were closing. I expressed amazement, questioned why the whole place looked an absolute shambles & told her that this was not the standard of service I have come to expect from Costa. Maybe it's just me & this is the new post Covid Coca Cola way of destroying a business model? She appeared utterly disinterested, but did inform me that the seating area would be back in action shortly. Never mind, I won't be going back to find out!

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Kenneth S . 2020-07-22

MORE AT TripAdvisor

Servizio buono ... personale molto gentile e grazioso.

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Lenuta Boariu . 2020-03-04

MORE AT Google

Great service. Super friendly staff

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Sam Bean . 2020-02-26

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Good coffee and friendly staff.

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stephen mudie . 2020-02-03

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Friend said the coffee and tea wasnt great

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Kevin Cade . 2020-01-15

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Friendly staff who make perfect Lattes

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Frances Henson . 2019-12-31

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Lovely place to visit and have coffee with family and friends

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Pamela Mcneill . 2019-12-27

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It's very busy today Christmas market on today.

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Stephen Wright . 2019-12-01

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Brilliant but strangely noisy in there

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R P . 2019-11-20

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A lovely and friendly place with wonderful service by a team of people for whom nothing is too much x

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Peter . 2019-11-10

MORE AT TripAdvisor

Some of the staff in there are shockingly rude .

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lee Coppin . 2019-11-10

MORE AT Google

Brilliant for a nice cup of coffee and the staff are brilliant

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Keith Quincey . 2019-11-10

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Wasn’t able to seek out a seemingly half-decent independent coffee shop in March so fell back on Costa’s reliable black coffee. Nothing spectacular but just what was required. Friendly enough service too.

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gkw09 . 2019-11-04

MORE AT TripAdvisor

Usual Costa facilities but tidy and well run.

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Mike West . 2019-09-07

MORE AT Google

when I first went to Costa in March Cambs I thought it was just a place i would have a coffee and go..I just couldn't believe how friendly and kind the staff were. It was like walking into your own living room it was so homely and comfortable. There are lots of coffee places i have been to but this i could honestly say is an absolute gem. Chari and the teami always makes you feel welcome and i always go home with a big smile on my face...Sarah

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Metoday969 . 2019-06-21

MORE AT TripAdvisor

Great store. Love coming here. Staff are great. Service is great.

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Debra Tucker . 2019-06-20

MORE AT Google

Great service and the food could be better

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Sharon Marshall . 2019-06-16

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Good coffee as always. 100yds from canal mooring!

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peter dixon . 2019-06-13

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it's Costa what can you say good cup of coffee

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john allen . 2019-06-12

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Staff are rude and unorganised, ordered 3 lattes and only received 2, when I confronted the barista she looked at me and shrugged her shoulders. Leaving me having to queue up again, when I explained to the till lady what had happened she looked me up and down and said “it happens”. After ordering a SKINNY latte it took 15 minutes for me to then rewait, the lady was not helpful at all and did not even ask to have my drink made immediately. When I eventually got back to my drink it was left cold and soggy. FIRST AND LAST EXPERIENCE, not happy.

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Tamzyn Dunthorne . 2019-06-08

MORE AT Google

I go with my friend who loves the hot chocolate, I have tea or coffee and the drinks are only ever luke warm when you get it and goes cold really quickly. The toilets are disgusting, they are a shared male and female toilet that never seem to get cleaned from week to week let alone day to day, some of the staff are nice and always rushed off their feet and the staff are the only good thing about this place.

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Madders Smudge . 2019-06-04

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Been there today and shocked how poorly my orders tasted.. ordered green tea but instead got cold drink without explaining much, ok . Ordered cinnamon bun it tasted like it’s been left for weeks! Also they didn’t had caramel latte... only salted caramel and it tasted like cheap cappuccino! This place got no standards anymore as all floors were dirty in food crumbs and it’s becoming cheap in taste. I’m not regular customer but when I go to this place I expect high standard.

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Anita Vaikule . 2019-05-24

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The card machine has been down for two weekends in a row and when I finally did get my coffee and toast the butter was harder than stone. The 3 lots of toast I ordered all came cold. Fed up with it now. Going to Gregg's

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Jason Ryan . 2019-04-28

MORE AT Google

Food and coffee OK but facilities were poorly maintained.

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David Lilley . 2019-04-27

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Dirty spoons, dirty mug, dirty tables. Shame.

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James Oddy . 2019-04-24

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