Costa Coffee in Fenland

Lovely patient staff(Tara)who helped me find the perfect coffee. The establishment was clean and not busy. I saw lots of delicious cakes but didn't try any.

Super nice staff and good coffee.

Team were so busy today but did an epic job. Great friendly service as always

Yes lovely Costa in march only second time in there as we are just visiting

Staff were super friendly and helpful. Also would definitely recommend the seasonal kitkat drinks they're so good!

They are unable to make an extra hot drink its always luke warm . Other costa outlets seem to be able to so what do they do different in the March outlet .Had one in Peterborough they half fill your cup with boiling water from a tap before they make the drink March dosnt .

Really welcoming and friendly staff, orders don't take long at all

Staff busy chatting amongst themselves but not bad place to sit for a coffee.

Just an overall comment (not related to today's experience. And maybe because I'm the far side of 50? Why does Costa have to be so noisy? Lot's of banging and dragging of chairs and hammer like sounds. Am I the only person that gets pizzed off with this? Staff are always great. When moving chairs from point (a) to point (b) could they not be lifted from point (a) and positioned at point (b)? This is considered constructive comment!! Okay. Many thanks just cut the banging and dragging and my world will be almost perfect 😁❤️😁

Nice cafe. Limited outside and very close to the road.

Great staff, helpful when needed. Unable to carry tray so staff offered to help. Air-con was too cold so it was switched off. Very helpful indeed

It's not the cleanest place, but the coffee is good at least.

Served by Lauren and Star today in March Costa. Brilliant service thank you and lovely coffee, atmosphere and a cake. Definitely recommend it - and a walk through the park, past the fantastic town library.

Usually come in costa 1-2 times a week, have a drink and a cake and feed my little girl. Often with friends. Always super welcoming atmosphere from Mollie, but everyone else seems miserable and extremely rude. Parked the pram outside today with my partner so I could come in and get drinks. Walked in and no one was at the till, went to nip to toilet and was greeted by a sudden ‘well are you going to buy a drink then’ by a very very rude and miserable looking girl called Lauren. I said no not yet, as I was about to open the toilet door! She said well you can’t use the toilet then. I said, well I’m going to. Thinking why can’t I use the toilet and then buy a drink. The manager then came over to the toilet, Andy. Was also very rude and confrontational. I explained that I come in all the time, needed to use the toilet first before buying drinks. He said ok. After using the toilet. I went to the till and mentioned to Lauren, that not all disabilities are visible. She then was EXTREMELY rude, in front of Andy, the apparent manager, then she stormed off. I told Andy that we wouldn’t be now purchasing a drink and sitting outside anymore due to her being so rude. I told him I would like to make a complaint about her and he said he would speak to her. I don’t think that’s good enough at all. I feel the staff desperately need to work on their customer service skills!

Excellent service from Mollie. Extremely friendly a credit to the team 💜

Service was lovely, coffees great. Star and Andy was awesome

Staff would clearly prefer to be anywhere else. Sullen and unhelpful. No smiles here. Refused to make an iced coffee with oat milk. Said it wasn't possible, despite it being served in all other Costa's we've visited. Other customers from the queue were ferrying food orders over to the tables - perhaps more staff needed. On other occasions, different staff here have been equally sullen and unhelpful. Must be a sad place to work.

The coffees were nice par from the cappuchino my nan had was cold despite being a warm drink, me and my cousins my mothermy nan and my aunt went in During the queue the barista was rude when my cousin asked if it had been busy and made us feel like an inconveince when thats not how they are suppose to act, then kids being kids were roaming around my cousins/the parents were trying to keep to keep them under control one was out of line but its still a child at the end of the day usually costa is a family friendly enviroment this is the first time we have all gathered up as a part of the family as we was sending off my cousin as he is off into the army next week so its been a very exciting day for the kids. The employee was about 30-40yo about 6ft greyish hair. We hope you can disipline him with atleast a warning. Kind regards -J

Just another Costa as you would expect. Nice and friendly staff. Nice summer drinks as well as coffee.

Banging ice tea blueberry no bubbles

Nice place drinks are always nice.

Stopped of for a birthday drink. We all had Frappes. Salted caramel one with coffee, one without and a strawberry one. Delicious.

It all just looks so delicious! And then when you do, finally, make a decision the girls are so friendly and helpful you can't help but just relax and enjoy your day! Thanks ladies you made my day yesterday, today and tomorrow too!

In many ways an unremarkable Costa but the service was particularly friendly and both our food and coffees were served quickly.

Good coffee but the service was a bit slow due to its popularity and queue size

At the time of visit there was an issue with the coffee machine and only hot tea or cold drink was available, the staff were very apologetic and did their best to help in offering alternative choices and keeping customers up-to-date.

Plenty of seating,tables are cleared quickly too.

Lovely coffee, service was a bit slow but it was just one guy on his own. Hence the 4 stars but we be back at some point

As Costa"s go, this is one of the best I've been to. Friendly staff, efficient service

As always the cafe, staff and drinks/food were excellent

Costa always gets great review from me especially when they start to stock their Xmas decorations

Basic Costa so basic everything

Located on one of the main streets, omfortable for the position but not always in the best cleaning conditions. Staff are welcoming.

Had just finished work when I met my husband and step children in Costa I recently found out you can ask for a 2 shot cappuccino which I love now and had with a toasted tea cake which was delicious just what I needed

Well done to Jake today. Serving, clearing tables etc all on his own. Getting on with the job, really impressed with this young man.

Great view for the little Café shop. Especially in sunny days.

Delicious cake, a nice pot of tea and I was able to have almond milk.

Excellent location, friendly and helpful staff, good selection of cakes and sandwiches. Very lucky to have Costa in our town!

Over priced now, way too expensive now, will not go in costa ever again. 2nd price hike in 6 months, and not just a few pence, but by 25 pence....

Need long time wait orders. Maybe can working more people in this store.

Friendly staff and good service.

Absolutely disgrace for a Costa coffee shop,staff member was rude,never saying please or thankyou ,looked scruffy ,then got the order wrong.Rubbish everywhere and toilets were a absolute disgrace .Definitely avoid at all costs .

We had such a lovely time today in Costa. We were served by a very polite lad, he was friendly and accommodating. Suggested which drinks we should have as well, unsure of his name as no name badge. A new face for sure though. Lovely cold drinks we had. Will come again for sure!

Lovely coffee, made just as l have it by friendly helpful staff

Like every other Costa, comfortingly predictable.

Nice place, plenty of space, friendly staff

As with all Costa shops, the level of cleanliness and customer service is excellent.

Nice coffee, clean and tidy, staff polite enough

Costa in March, Cambridge, is diabolical. Staff too busy joking together and ignoring customers. I had to step in to their conversation to get served. My order was completed wrong and when they got it right it was short measured. The manager seemed oblivious to customers waiting and incapable of managing. Thankfully I don't have to go in here again as its not my local outlet.

Yep not bad at all , very friendly staff .

Staff didnt wear masks. Yet customers did

We visited here for a quick coffee and a bite to eat. On arrival, there was one person ahead of us in the queue. The person serving didn't even acknowledge us and just continued slowly putting cups away. She was joined by another server who took our order. To be honest, we were made to feel like an inconvenience. Despite being a straightforward order of tea, hot chocolate and coffee, the order took a good five minutes to make,by which point, there was a big queue behind us. All in all, a very average visit. The store was clean, the drinks temperatures were good but the service was incredibly slow.

Always receive a good welcome and friendly staff

Amazing catch up with friends, staff were quick efficient and friendly. Food and drink was delicious, thankyou.

Always so busy here. Seem understaffed at the moment but there always friendly. Coffee average for Costa usually luke warm.

Very nice environment to enjoy a hot drink

Good coffee, cake and friendly staff 😁

The lady that served us was attentive to our order and provided us with table service. A very enjoyable peach iced tea in a comfortable environment. Well needed after our long run!

Excellent coffee. Staff friendly and helpful.

I go there virtually every day for coffee. They make you very welcome and the service is second to none.

It is like any othe Costa Coffee establishment. Good coffee.

Good clean Costa right in the middle of town

Love chia tea latte awesome customer service always.

Have used this Costa a couple of times and each time the staff have been extremely pleasant and all areas well looked after and clean.

Staff are always friendly and as with all costas the drinks are yummy.

Excellent service, felt safe and toastie was yummy

Great coffee. Long queue. Friendly staff

Get. Order's wrong then huff and puff when I POLITELY asked her to correct my order. 🤯

Excellent customer service and very friendly and polite

Lovely staff and well made coffees. Always kept clean and tidy.

If you are not a native and don't have webbed feet, then March can seem a dull little town. It has though its Costa which at least means you can drink tolerable coffee, and sit in Costa's familiar corporate environment and watch the handsome people of March, march on by. The staff here are polite and effective, they don't exude the narcissism that the staff in other, more American and "tax efficient" chains do. They work hard and well as a team, but perhaps could do with some extra help.

I think they should rename Costa Hot Drink as I struggle to taste any coffee in their offerings.

Staff were friendly and accommodating as the offered to bring stuff to our table when was ready. Also doing a fantastic job managing social distancing and governance clear and defined.

Spacious. Nice coffee. Pricey. Could turn down the air con when its chilly outside.

Love this Costa, staff are lovely too

That was a much better experience than the one in whitby mind you they're always very friendly in this store and helpful

Visiting March today, so checked the reviews beforehand & decided to pop into Costa. What a mistake - queued for a while as the person in front of me chatted endlessly with the barista whilst her drink was being prepared. After a wait, a young lady appeared from the back, waiving a mobile phone, only to tell me that I couldn't be served as they were closing. I expressed amazement, questioned why the whole place looked an absolute shambles & told her that this was not the standard of service I have come to expect from Costa. Maybe it's just me & this is the new post Covid Coca Cola way of destroying a business model? She appeared utterly disinterested, but did inform me that the seating area would be back in action shortly. Never mind, I won't be going back to find out!

Servizio buono ... personale molto gentile e grazioso.

Great service. Super friendly staff

Good coffee and friendly staff.

Friend said the coffee and tea wasnt great

Friendly staff who make perfect Lattes

Lovely place to visit and have coffee with family and friends

It's very busy today Christmas market on today.

Brilliant but strangely noisy in there

Brilliant for a nice cup of coffee and the staff are brilliant

Some of the staff in there are shockingly rude .

A lovely and friendly place with wonderful service by a team of people for whom nothing is too much x

Wasn’t able to seek out a seemingly half-decent independent coffee shop in March so fell back on Costa’s reliable black coffee. Nothing spectacular but just what was required. Friendly enough service too.

Usual Costa facilities but tidy and well run.

when I first went to Costa in March Cambs I thought it was just a place i would have a coffee and go..I just couldn't believe how friendly and kind the staff were. It was like walking into your own living room it was so homely and comfortable. There are lots of coffee places i have been to but this i could honestly say is an absolute gem. Chari and the teami always makes you feel welcome and i always go home with a big smile on my face...Sarah

Great store. Love coming here. Staff are great. Service is great.

Great service and the food could be better

Good coffee as always. 100yds from canal mooring!

it's Costa what can you say good cup of coffee

Staff are rude and unorganised, ordered 3 lattes and only received 2, when I confronted the barista she looked at me and shrugged her shoulders. Leaving me having to queue up again, when I explained to the till lady what had happened she looked me up and down and said “it happens”. After ordering a SKINNY latte it took 15 minutes for me to then rewait, the lady was not helpful at all and did not even ask to have my drink made immediately. When I eventually got back to my drink it was left cold and soggy. FIRST AND LAST EXPERIENCE, not happy.

I go with my friend who loves the hot chocolate, I have tea or coffee and the drinks are only ever luke warm when you get it and goes cold really quickly. The toilets are disgusting, they are a shared male and female toilet that never seem to get cleaned from week to week let alone day to day, some of the staff are nice and always rushed off their feet and the staff are the only good thing about this place.

Been there today and shocked how poorly my orders tasted.. ordered green tea but instead got cold drink without explaining much, ok . Ordered cinnamon bun it tasted like it’s been left for weeks! Also they didn’t had caramel latte... only salted caramel and it tasted like cheap cappuccino! This place got no standards anymore as all floors were dirty in food crumbs and it’s becoming cheap in taste. I’m not regular customer but when I go to this place I expect high standard.

The card machine has been down for two weekends in a row and when I finally did get my coffee and toast the butter was harder than stone. The 3 lots of toast I ordered all came cold. Fed up with it now. Going to Gregg's

Food and coffee OK but facilities were poorly maintained.