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4,35

Based on 610 opinions finded in 2 websites

3.9Ambience4.3Cuisine3.9Price4.3Service
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Nº 232 in 603 in New Forest

Nº 56 of 128 Other cuisines in New Forest

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolate

comment_iconOpinions

Llegué aquí ayer para tomar un café pero la oferta era abrumadora y me sentí un poco mareado. El encargado se dio cuenta de lo que pasaba y vino a ayudarme. Me dio una hoja de cálculo con los distintos tipos de café y sus ventajas e inconvenientes. En la mesa de al lado había un terapeuta que me dio tres consejos para elegir el mejor café para mí. En primer lugar, concéntrate en lo que quieres de tu café; en segundo lugar, utiliza las habilidades que ya tienes para limitar la elección y, por último, imagina que estás tomando tu café en algún lugar excepcional, tal vez con vistas al Empire State Building de Nueva York o en la playa de Copa Cabaña o tal vez en las cataratas del Niágara. Le di las gracias, sin embargo este es mi lugar perfecto ya que el café tiene las mejores vistas, la carretera principal, coches aparcados enfrente y vistas de las tiendas de enfrente. Elegí un café con leche grande. Delicioso

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Paul C . 2024-08-07

MORE AT TripAdvisor

Such great service!! We sat outside with our dog and Callum brought her iced water and a Puppaccino! Also enjoyed our human food and iced coffees too 😂

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Kay Y . 2024-07-28

MORE AT TripAdvisor

I come here all the time, the staff have always been amazing, friendly, always chatty especially Ty and Callum, a customer service dream team! Give them a pay rise!

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Jessie M . 2024-06-10

MORE AT Google

Pretty decent, gets really packed though.

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Michael Billingham . 2024-05-21

MORE AT Google

Nothing special it's just a Costa coffee takeout

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Kevin Hough . 2024-04-12

MORE AT Google

The staff here deserve the biggest shout out. I’m local and this place gets busy a lot and they’re just always so polite and welcoming, this is a great Costa 10/10

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Alice Hills . 2024-04-09

MORE AT Google

Typical Costa, lovely coffee. It is always busy here. Very limited seating. People just hang around and natter after they have finished their drinks taking up valuable tables.

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Dave Merry . 2024-01-16

MORE AT Google

I sat in the corner window having a business meeting. It was a good meeting and I enjoyed my hot chocolate too.

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Susan Hayward . 2024-01-10

MORE AT Google

First time using this Costa despite living here for years and using other Costa’s locally. Clean, warm, nice atmosphere and friendly staff. I was served by Tyrone who was super friendly and went out of his way to make you feel at ease and welcome, will return

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Candy223654 . 2023-12-02

MORE AT TripAdvisor

This place is best place to be as you can experience a nice coffee and bring your friends and family for a nice social visit to catch up and sit back and relax

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Richard Gaw . 2023-11-16

MORE AT Google

Parking is very convenient with parking just around the back of the shop or other options nearby that are only a short walk away. The service is splendid. Straight forward, little questions asked with plenty of dietary options such as, vegan whipped cream or light whip. The food is the downfall, although it is tasty, there is little excuse as to why a wrap of the size I purchased, or even some of the other products such as the toasty should cost that much money? We're talking nearly £4-£5 for each item? I'd rather go to Tesco and probably get something just as tasty for nearly half the price. There are some nice lighting fixtures and the color scheme feels very homely so it's really nice to relax once you have ordered.

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Anthony Downey . 2023-11-03

MORE AT Google

Really friendly manager and staff..nice popular place nice food quick service

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Jane eggleton . 2023-10-28

MORE AT Google

Been going here for mine years and love it ❤️ the staff are great never anything an issue.Cory what can I say should have been manager years ago , always has time for people even when so busy.Thanks to the whole team xxx

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Yvette Sutton . 2023-10-13

MORE AT Google

Always a favourite in town and very popular with all ages. Staff are friendly and service is quick.

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Jayne Hellier . 2023-09-26

MORE AT Google

Always the best coffee and a lovely place to chill

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Heather Wood . 2023-09-19

MORE AT Google

Was nice and cool inside on a very hot day staff where friendly

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Alex beardsmore . 2023-09-04

MORE AT Google

The third price increase this year, now a ridiculous £3.80 for a medium latte. Profiteering as milk prices have fallen since they hiked prices in the spring. We shall use other establishments that offer better value for money. Costa have increased prices by around 20% or more since the start of the year. Too much. The final straw.

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Paul C . 2023-08-31

MORE AT TripAdvisor

Great place to stop for a drink and food. The place is nicely spaced out that you don't feel crowded. Has outdoor space. And the employees are friendly and helpful too

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Chris RS . 2023-08-25

MORE AT Google

Staff more interested in running down a staff member infront of customers ! Than serving us, that was unprofessional. Had coffee remade as was 50% froth shame as this shop is normally good. Maybe this was a one-off. The second attempt was better, and a nice coffee

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Chris Tomkins . 2023-08-03

MORE AT Google

Excellent customer service, very friendly staff, extremely helpful! Would definitely recommend this Costa and will return!

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georgina collins . 2023-08-01

MORE AT Google

Totton Costa, not a pleasant experience. Warm coffee, Tiffin, which didn't taste very fresh. They really need to up their game. ☹️

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Glenn McCourt . 2023-07-26

MORE AT Google

A lovely coffee and staff were very friendly

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Gareth Forman . 2023-07-24

MORE AT Google

love the staff here and especially grabbing a cheeky costa. would never get the food though as its prepackaged for m&s so its expensive.

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Jessica Rothwell . 2023-07-17

MORE AT Google

The prices are a little higher but still offer good value for money. Being thirsty I chose a coffee, a latte and also my wife chose this drink too. It was served in a tall gass with a spoon which we used to add the free sugar. Yhe flavour was very good indeed and the temperature was acceptable. The chairs provided a good degree of comfort and the atmosphere was sophisticated but in an understated way. I would recommend this fine cafè and found the whole experience jolly pleasing.

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Paul C . 2023-06-01

MORE AT TripAdvisor

Peaceful coffee & croissant while waiting for car tyres to be fitted. Good coffee (black Americano) as always.

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Martin Reaney . 2023-05-28

MORE AT Google

Drinks were very tasty and staff are most of time very friendly and nice. I had just one negative experience, but that won't change my view of the place.

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Tonya . 2023-05-24

MORE AT Google

This Costa used to have good customer service, unfortunately now some of the staff have to improve customer service and make less bad faces. Made me uncomfortable

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David P . 2023-05-21

MORE AT TripAdvisor

Didn't have to wait long and was served quickly and professionally. Didn't take long for food to arrive after seating either. Seating was a little limited but it was a peak time so can't really complain.

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Mark Farrow . 2023-04-29

MORE AT Google

Didn't have food but I did spill my friends coffee just before having a fit. They very kindly replaced it. Very good service all round. Thankyou..

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Simone Oliver . 2023-04-24

MORE AT Google

Always lovely staff, they are always smiling and sweet with the customers..

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Grazia Cossa . 2023-03-10

MORE AT Google

Good service. But it closes earlier than other Costas. 1700 not 1730.

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Robbie . 2023-02-25

MORE AT Google

Standard Costa. Good value toast.

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Martin Moth . 2023-01-30

MORE AT Google

Así que, por dónde empezar. En primer lugar, vinimos aquí porque nuestra cafetería favorita estaba cerrada. Pagamos casi nueve libras por dos cafés y una magdalena de chocolate. Nuestros cafés eran normales y no tenían una buena relación calidad-precio y el ambiente no era sofisticado y para colmo el café de mi mujer estaba frío. No volveremos, pero utilizaremos otras cafeterías independientes.

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paul6543 . 2023-01-26

MORE AT TripAdvisor

Pleasant experience warm and cosy and lively

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Teresa Ashley . 2022-12-15

MORE AT Google

Friendly staff excellent service nice pot of tea snacks very expensive

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David Drake . 2022-12-07

MORE AT Google

It's a coffee shop What more can be said

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Tulio Leandro . 2022-11-22

MORE AT Google

this is exactly the same as every other Costa.

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Zena Watton . 2022-10-29

MORE AT Google

Nice cuppa, tidy shop, clean toilets

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Sam Pearson . 2022-10-11

MORE AT Google

Nice little Costa,quite,nice staff

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Andrew Priest . 2022-10-05

MORE AT Google

Always great coffee and friendly staff

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mike Wren (Me) . 2022-10-03

MORE AT Google

So comfortable to have a coffee and relax.

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cher turner . 2022-09-28

MORE AT Google

Just been to Costa Totton as I stood waiting, an of elderly gent came in behind me. The female server with long hair in pigtails was incredibly rude making snide remarks about him that it seemed he couldn't hear. She even questioned whether he could afford his order. What a disgusting way to treat someone.

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Robert Richardson . 2022-08-31

MORE AT Google

Very clean only one toilet for disabled n men n women. Could do with more.

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Sue Mintram . 2022-08-24

MORE AT Google

Other than not having any toddler friendly cold drinks, it's good. Thankfully he was happy enough with his chocolate babycino.

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Karen Stygle . 2022-08-06

MORE AT Google

Hot food good cup of coffee pleasant helpful staff.👍

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Michael Sleeman . 2022-08-03

MORE AT Google

Never had any trouble here, staff are polite, it's very clean and tidy

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natalie hicks . 2022-08-01

MORE AT Google

Friendly service quick delivery .

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carlos franco . 2022-07-22

MORE AT Google

Still the best Costa by far. Always get the order right, friendly staff and clean tables.

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Amanda Pressey . 2022-07-15

MORE AT Google

Very efficient staff. Lovely food but is pricey

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Glen Henbest . 2022-06-29

MORE AT Google

I used to like coming here but recently my drinks taste very watered down and not as enjoyable. And recently it also seems like they're struggling to stock the usual vegan options, I came in on two separate days and the only option that was there was the vegan cheese toastie which I don't really like.

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Axel Ford . 2022-06-12

MORE AT Google

Totton branch is where i always get the best welcome & quickest service, tables are always cleared quickly too....shame Costa have ramped up their prices so much, i shall be using them much less now.

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chris “Ukcoffeemonster” brown . 2022-06-08

MORE AT Google

Didn't liked. Noisy and not clean 😔

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Paul Mateescu . 2022-05-10

MORE AT Google

It's okay, the food and drink are good, but it's always busy and I think the staff struggle to keep it looking clean and tidy

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David Yell . 2022-04-22

MORE AT Google

Nice coffee ,it is a sham that the out side sitting area is used as smoking are no good for sitting with young children or non smoker lik sitting in a ashtray

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Richard Harrison . 2022-04-06

MORE AT Google

Shop ok but I don't seem to be getting any points on my loyalty card why why ?

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Brian Harrison . 2022-03-17

MORE AT Google

Great coffee as always in a Costa

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Kerry Reaney . 2022-02-21

MORE AT Google

Always clean and tidy, friendly staff

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Daniel Vaughan . 2022-01-27

MORE AT Google

Great coffee , ideal setting , nothing not to like

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Val Keeping . 2022-01-14

MORE AT Google

Great spacious seating area with a variety of chairs and tables to choose from. Following Covid-19 measures. Lot's of sandwiches, cakes and breakfast options too. Hot and cold drinks served. A variety of milk options available including Oatmilk. Friendly and knowledgeable staff, quick and efficient service. Try a warming Chai Latte on a cold day, it's just a cuddle in a glass.

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Nutty Nanny Rita Cove . 2022-01-14

MORE AT Google

Quick service Very friendly and no problem getting seated for 5 of us

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Kerry Kilgour . 2022-01-09

MORE AT Google

Pretty nice oat milk hot chocolate

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Jez B . 2021-12-07

MORE AT Google

Dropped in for my usual cup of coffee but not with all the milk, just enough to give three quarters of a cup.

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Ian O . 2021-11-20

MORE AT TripAdvisor

Decided to have a look around at totton haven't been for a while.than relaxed and sit down have a coffee☕my free one and toasted sandwich🥪😋😋👍😍👍👌❤️❤️

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Heather Prince . 2021-10-04

MORE AT Google

Well made coffee, polite service and the store was kept very tidy.

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Brian Chapple . 2021-10-02

MORE AT Google

Very tidy ,clean shop. Service was very good,staff cheery. Food spot on 100%

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Maryanne Chiddle . 2021-09-01

MORE AT Google

The coffee at Costa Coffee was excellent we really enjoyed it.

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David Stowe . 2021-08-27

MORE AT Google

Lovely friendly staff 😊 very clean inside 👌

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Emma McKinnon . 2021-08-23

MORE AT Google

Quick service. Nice clean and tidy. Servers pleasant.

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Debbie Lewis . 2021-08-20

MORE AT Google

Coffee shop, does what it says on the tin. Though there are also great independent coffee places nearby too.

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Anna Macdonald . 2021-08-06

MORE AT Google

Staff were very nice but it was a bit of a wait to get your drink.

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kirsty davies . 2021-07-26

MORE AT Google

Great deals and friendly staff always offering suggestions on new drinks to try

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Danny C . 2021-07-24

MORE AT Google

Staff were very friendly and approachable

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warren hedges . 2021-07-16

MORE AT Google

Nearly always a good coffee and lovely cakes. Nice, friendly staff except for the manager who is abrubt and doesn't seem to have good manners.

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Buzzcock17 . 2021-07-03

MORE AT TripAdvisor

Just had one of the best cappuccino’s made with care by the barrister. Perfect! Clean environment, friendly staff. Well done.

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Nicky Chambers . 2021-07-03

MORE AT Google

Excellent coffee and respectful staff !

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raymond grimwood . 2021-06-28

MORE AT Google

Great to sit outside in the sun. Nice coffee and hot chocolate

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Phil Rhodes . 2021-06-26

MORE AT Google

Lovely coffee. Staff could be bit more friendly

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Karen Weeks . 2021-06-06

MORE AT Google

In need of refreshment I thought about waiting but gave in. I ordered coffee to go and drank it and it was nice and not expensive. Sugar was free.

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Discover816344 . 2021-06-05

MORE AT TripAdvisor

No lo sè por què pero solo sabìa que tenìa que tener una taza de cafè y postre y bueno simplamente tenìa que ser Costa Coffee. Una combinaciòn de cafè estupendo y un ambiente sofisticado es perfecto para disfrutar almozar. Creo que este restaraunte es mi favorito en este lugar.

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paul6543 . 2021-06-04

MORE AT TripAdvisor

A clean and welcoming place to be able to socialise. All seating is Covid compliant and the team manage the cleanliness of tables etc between all customers diligently.

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Paul Jackson . 2021-06-03

MORE AT Google

It's been one of my regular Costa shops, it's close to where I work, practicable for breakfast, lunch and evening snack if I'm working late. The staff are always friendly, service is quick and always clean. I've never been disappointed with this Costa, the new decor makes it more brighter and fresher.

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Steven Rice . 2021-05-20

MORE AT Google

I find the service here is very good 👍 👌 😀 very polite staff highly recommended.

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David Gill . 2021-05-15

MORE AT Google

Best Costa of my life, the drinks were made perfectly.

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Turk Anjaydee . 2021-04-30

MORE AT Google

The service that I received was very good.

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Teresa Scrase . 2021-04-28

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I wanna give full star for coffee they making but I am giving one star due to very long waiting que ,there is always big que every time I go there looks like they never bothered about they customers waiting even now and before pandemic.

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Cenk Babatas . 2021-04-20

MORE AT Google

Guau no lo sè dònde empezar. Antes de nada es comida para llevar solo. Cafè con leche y un postre. Deja un sabor dulce en su boca.

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paul6543 . 2021-04-18

MORE AT TripAdvisor

Service is a bit slow at the moment, but mostly due to a combined issue of a special offer and app not working properly due to demand. However, they did everything they could to keep things moving and ensure discounts were applied.

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Miriam Longworth . 2021-04-13

MORE AT Google

If you like Costa, place is for you.

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Artur Kujawa (Zigfi) . 2021-04-03

MORE AT Google

Good service staff polite and cheerful. Got an apology for the delay, however, not needed as there was a small queue before me.

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Tricia RANT . 2021-03-15

MORE AT Google

Hoy es el domingo u en todos los domingo me encanta un taza de cafè con un postre para mi desayuno y aunque no puedo comer al dentro no obstante podrìa pedir comida para lleva. Guau. Una experencìa un poco complicado de un resultado a las reglas pero definitavamente que valiò la pena. Los panecillos frambuesas me dejaron pedido pro las palabras. Cinco estrellas sin dudar.

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paul6543 . 2021-03-07

MORE AT TripAdvisor

This costa cafe is lovely . The girls and a guy who works in there are awesome always polite helpful and as a current customer they know what I like before I have to ask great service :).

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Leander Tidy . 2021-01-18

MORE AT Google

recently its been really great here considering the circumstances always polite and friendly all doing there bit

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Darren Chandler . 2021-01-04

MORE AT Google

Pleasant friendly staff. Cleaned after customers. Enjoyed visit.

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Margaret Needham . 2020-12-12

MORE AT Google

Lovely friendly staff and great coffee.

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Mary Philp . 2020-11-11

MORE AT Google

The After Eights Hot Chocolate is amazing!

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Jacob Duff . 2020-11-03

MORE AT Google

Service was fine, but the kid with a bleached mop just made the worst flat white I've had; two standard shots mixed with old latte milk, no thanks. :/

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acpoodle . 2020-10-17

MORE AT Google

Estaba por negocios en Totton y despuès necesitè algo especial para comer y entonces supe que tenìa que ir al Costa Coffee. ¿Estaba una experencìa muy emocianante? Creo que ya sabes la respuesta. Dos cafès lattes con panecillo frambuesa con un ambiente tan sofisticado es la perfecta manera de empezar el dìa.

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paul6543 . 2020-09-14

MORE AT TripAdvisor

Great drinks and excellent service.. Top quality.

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Andrea Hawkins . 2020-09-03

MORE AT Google

Long waits but regular customer. Overall good.

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Kieran Buchanan . 2020-08-29

MORE AT Google

We been here more times, I really loved it. The place is good, clean and quiet. The products are very good quality. It's a perfect place to spend time and the staff is so lovely and kind. I'd like to recommend it.

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licia livrieri . 2020-08-20

MORE AT Google

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