Costa Coffee in Huntingdonshire

This is the best ever costa coffee. Its so warm and welcome inside the staff are great. Always a very very good vibe. Its a friendly enviroment with regulairs and workers from all over the town dinning in and taking away. I want to thank. Hazel milly and the team for always being so nice and lovely people and making such good quality drinks.

Really surprised by the reviews this place deserves more! I totally messed up my order, my fault as I usually make my own coffee and thought I'd see if a bought for iced coconut latte was worth the extra. Wow it really was it was beyond superb and thankyou for the lovely chap with dark hair for patiently remaking and putting right my errors with a big smile it meant a lot

Wow certainly know how to make your customers feed unwelcome!!! Walk in to the staff laughing which was welcoming BUT they look at me and scowl all smiles gone, I just a what can I get you guess they dont really want customers, I don’t even get told the price but shown the card machine. Then the drink slid along side to me, not a word said as busy talking about their holiday next year!!! What’s happened the staff were so welcoming and cheerful. Thankfully the drink was ok

Went this morning for my usual coffee. Lady behind counter wanted to finish her conversation with a regular customer. Looked at me and looked away started talking again. Won’t be returning to this setting. As I always feel their always standing around talking, never see them clean. Or having their phone under the counter. Very disappointing today. As I always come here. I will be looking for another place to have my coffee when I next visit st.ives.

Very disappointed with service, woman gossiping behind the till while I’m still there and act not professionally towards me

Go in reasonably often, staff are always polite & helpful. Was in recently & saw 2 guide dog puppies in training & staff were just fabulous. Helpful to their handlers, and as requested didn’t talk to the dogs, & made sure non dog people were accommodated. Just had coffee & chat with friends but it was a very pleasant experience.

I went through the drive thru at 6.50pm (10 mins before they shut) and said they couldn’t serve me as the shop was closing but the sign says they close at 7pm?

Called in for a takeaway coffee and have to say wish I hadn't bothered By time I got back to my car 2 minutes away coffee was lukewarm. Not particularly flavoursome either in fact it tasted like I just had lukewarm milk not the caramel latte I had ordered. Il save my money next time or go elsewhere.

We just called in while shopping for a break. Two nice hot flat whites and delicious lemon muffin. It was quite crowded so quite noisy but it was good to see the hospitality sector coping post lockdown.

Have used the Costa in St Ives a few times lately and have to say, the staff are very friendly and the premises are lovely and clean 10/10

What's happened to this once decent coffee house ? Poor customer service, surly fed up looking staff. A really unfriendly atmosphere where I felt unwelcome. The management of this outlet and staff have changed and it's gone downhill very fast. I visited recently and will not ever go back after 12 years of going. Theres a few independent places that will now get my regular business.

Having been a regular local customer for years, it feels like a recent change of staff has resulted in poorer levels of customer service, that we have now experienced on recent visits. We visited last week and I ordered a skinny cappuccino with no chocolate, as my wife has some intolerances. I could see whole milk was being prepared, I requested that it be done with skinny milk and was told “it’s too late, it’s been made now”, the server then poured the milk in, and put chocolate on the top! On other occasions any mistakes would be rectified by them making a new drink, apparently this is not their policy. Yesterday was our last visit, we arrived at 16:02, only one customer was inside so we entered and were told “we’re closed now” in a rather blunt tone. I replied with, oh, we normally come around this time and the sign says you’re open until 17:30, the response was “the sign shouldn’t say that, I’ll change it”. To set customer expectations, I would have thought any material change in opening hours would be highlighted on the door and possibly on google, as with other establishments. I appreciate that operating under Tier 4 conditions, will mean increased pressures on staff, and I don’t mind waiting longer or queuing outside as a result. However, a polite customer service, catering for dietary intolerances should be the minimum customers can expect. We’ve supported our local Costa since it came to St Ives, luckily St Ives has alternative local independent coffee shops we will be using from now on.

This outlet is still going in spite of Covid restrictions It is a very welcoming place. We like to support the staff in this difficult time. Will keep coming back for the personal service

Everyday that I am at work I buy my coffee from costa .always good and always pleasant service.I always have a flat white and it is always the same 10/10

What can I say thought I would have a sandwich and coffee in side as waiting for my car but what a disappoint although good Covid protection in place I seemed a nuisance and even though wearing my face mask was looked at as though a nuisance coffee and sandwich shoved through counter with a here you go attitude nobody showed me how to scan in for track and trace but they clearly had plenty of time to huddle behind the counter looking at selling sites on phone and discussing it all so we heard it all. The coffee was good the toasted sandwich was fine everything else debatable.

Stopped by for a regular iced latte. The shop has been recently reopened and is following social distance measures. The drink was swiftly prepared. With oat milk, it came to 3.25 GBP – a premium for substitute milks like oat or almond – so possibly falls into the mid-range price category. Tasted great but I felt like I’d bothered the staff just by entering – there wasn’t a great deal of cheerfulness.

Was a lot of people sitting in but managed to find a table and grabbed chairs from elsewhere what wasn’t being used. Had to ask for the table to be wiped as they were very busy but very obliging staff. Didn’t have to wait to long and staff were very friendly also.

Not been here for 6 months so thought would try again we both had drinks with lacto free milk which they do now which is good we ordered the drinks and said lacto free please the guy dale didn't know what we was on about so that was a good start we got our drinks and started to drink them well they weren't even hot so won't be back it seems to have gone down hill since Harry has left so we will stick to the golden lion......

A nice costa went with the kids and friends...clean and in the middle of the summer holidays not even chaotic. They cleared the tables and kept it tidy.

Yet again we came to Costa for a white hot chocolate and second time it's not right first time was like cold milk with cream this time again is like milk although warm. Wo t be coming again

drinks and snacks were good but they must make the drinks hot; not lukewarm. We visit regularly. BUT THERE'S NOT MUCH MORE i CAN SAY

Always visit a Costa when there is one as the coffee is mostly good. Visited the toilet and it was disgusting. The pan was clean but the front of the pan hadn’t been cleaned. It put me off my coffee which to be fair was as it should be. As a suggestion: as there are two toilets it would be better to have one each for men and ladies. At least then the ladies pan would be clean at the front. Having said that, they should be checked regularly and wiped where appropriate.

Usually good, awful service this afternoon, given the wrong drink twice and spoken to rudely and condescendingly when I asked for a redo as the first was undrinkable. As was the second but I couldn't face having to ask again and I felt she had wilfully misunderstood what I asked for when making the replacement. No apology etc.

Visited this Costa for a small something on the go. Reasonably busy with lots of sit-in guests. Fairly quick service and the espresso was not watery as experienced in other coffee shops.

As a lover of Costa I tend to track them down if visiting unknown areas. Remembered this one from last year. Still a very small shop with all the usual coffees and snacks - not much seating either in or out. This time there were a couple of tables vacant. Had to wait for a long, long, long, time while a few smashed ice drinks were prepared. Must remember to take something to read while queuing, if the weather is sunny.

Wide choice of coffee. Mainly old sweet sugary food. The fans were blowing cold air dwn. My wife and I moved twice to try and avoid them . But there was nowhere to sit to avoid them Did not stay long.

Staff are what makes this place. Standard costa coffee shop but the staff are always happy and smiling and are always provide a quick service

I go to a lot of Costas, but have stopped going to this one as it always seems dirty... Yes, it's busy, but that's no excuse. If you sweep up, pick it up! Don't just leave it in a pile?

Always try to find time to have a coffee when shopping in St.Ives. Staff always effecient and friendly and as I have poor mobility will take my tray to the table for me. The Premises are always clean including the loos. Costa coffee is very popular in St.Ives and can get busy and need to wait for a table, but usually not too long.

NB it is NOT Saint Tudy Cornwall ....... Dropped into this Costa in St Ives as it is situated close to the town centre, by the street market. It was easily accessible whereas some outlets within the market zone had queues out of their doors. Received the usual cheery welcome, & efficient service. One of the smaller Costa's but provided great coffee - just what we wanted