GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3,85

Based on 295 opinions finded in 2 websites

4.8Cuisine4.8Service
site_photo4

Nº 499 in 731 in North Somerset

Nº 100 of 142 Other cuisines in North Somerset

CUSTOMERS TALK ABOUT DISHES WITH..coffee

comment_iconOpinions

Nice staff, nice hot chocolate. Relaxing space

site_logo

Mark Judd . 2024-07-23

MORE AT Google

Great hot chocolate and cookies

site_logo

Rhys Lewis . 2024-06-30

MORE AT Google

Favourite place in Nailsea to chill or study.

site_logo

Richard Clémenceau-Silent . 2024-04-27

MORE AT Google

Nice, little shop, but the assistants did not understand autism

site_logo

Lee Dawson . 2024-04-13

MORE AT Google

We had coffee and toast coffee ok toast not so much, it seems to have got thinner in the past months. In fact so thin that when it's cooked it's like cardboard

site_logo

Ian Huntley . 2024-03-09

MORE AT Google

Very clean polite stuff good atmosphere

site_logo

Marlene Hoyal . 2024-01-01

MORE AT Google

DISTGUSTING SERVICE! NEVER COME HERE KICKED OUT. THE WORKER ARE SLAGS WHO HAVE NO LIFE OUTSIDE THEIR WORK. KICKED OUT INTO THE RAIN EVEN WHEN WE TRIED TO BUY SOMETHING

site_logo

Nicola Molska . 2023-12-07

MORE AT Google

Good Costa, coffees always right, staff always friendly and place always clean.

site_logo

TheOnly Nemesis . 2023-11-24

MORE AT Google

Great customer service at this Costa. I come in with my Mum who is in a wheelchair and everytime we come to this Costa all of the staff give great customer service.

site_logo

Michael white . 2023-11-18

MORE AT Google

Normally have a cortado but thioght I would try a flat white as you get more coffee for your money. First time really good. went in today far to much milk they did change it no problem but rhe second one was husk as milkey. So I suspect its down to the person that makes it. not to worry will give coffee 1 a go

site_logo

Steven Griffin . 2023-10-06

MORE AT Google

Staff are so friendly and nice particularly Kirsty who was so kind and helpful whilst also being really hard working. I used to work for Costa so know the job isn't easy but this costa has the best atmosphere of any I've ever been too, will definitely return. Thank you so much again Kirsty!

site_logo

katie scallon . 2023-09-16

MORE AT Google

Great staff, good store Order on the App, always ready to collect

site_logo

Pen Hill . 2023-04-09

MORE AT Google

I visit lots of Costa, staff not very friendly, had to ask for my own cup to be topped up, even though milk was still in jug.

site_logo

Jane Tucker . 2022-08-15

MORE AT Google

Very expensive. For water and a cold coffee . Toilets were very messy.not sure I would bother again. Whole town is run down.

site_logo

P forster . 2022-07-27

MORE AT Google

No waiting, very good flat white and lovely cakes and sandwhiches

site_logo

Bernard Anthony Yeo . 2022-06-30

MORE AT Google

Never been before. Asked them to get me something high in caffeine and settled on their recommendation. Definitely getting me through the day. Thanks guys

site_logo

Sharna Karen Foan . 2022-06-24

MORE AT Google

Nicely refurbished and a lot more user friendly layout. One star removed as highchair was discusting and should have been cleaned but clearly hadn't been in a while.

site_logo

Bilitis Hammond . 2022-06-09

MORE AT Google

Lovely Costa in Nailsea. Friendly staff and well stocked chiller cabinets. Great tea and coffee too.

site_logo

simon derrick . 2022-04-30

MORE AT Google

Fab service and very friendly staff

site_logo

Mandy Higgins . 2022-04-28

MORE AT Google

It was good, I was served straight away. Facilities are good too.

site_logo

Tarun Bharadwaj Natam . 2022-04-27

MORE AT Google

Good coffee and bun and although well into coffees time nicely places to sit. Staff friendly and efficient

site_logo

Diane Liell . 2022-04-23

MORE AT Google

Standard style Costa with the usual good choice of drinks and food recommended

site_logo

Andy Hills . 2022-03-17

MORE AT Google

Nice place and staff and a good choice of lunch and cakes...coffee excellent!

site_logo

Nick Carter . 2022-02-27

MORE AT Google

Very friendly staff and good coffee always clean! I speak to matt alot when I get my coffee and he's so friendly and chatty and does the best after eight hot chocolate!

site_logo

H Bayliss (Louise) . 2022-02-16

MORE AT Google

Siempre que vamos a Bristol desayunamos en Costa Coffee, tienen unos brownies muy ricos ,y una amplia elección de cafe ,latte y/o te para degustar en el local ,tambien lo podéis llevar . Muy recomendable

site_logo

Juanjo Sierra . 2022-02-01

MORE AT Google

Extremely friendly and helpful staff. They always go the extra mile when it comes to customer service. Well done and thank you.

site_logo

cem imre . 2021-12-26

MORE AT Google

Due to not being able to sat in or out when rianing now refuse to go back

site_logo

Sian Harris . 2021-10-28

MORE AT Google

Disappointed that at 09.50 they didn't have any bread left, no idea why

site_logo

Wendy Carnell . 2021-10-18

MORE AT Google

Friendly staff and good hot chocolate what more do you need

site_logo

Mark Humphries . 2021-10-08

MORE AT Google

I always enjoy popping into this Costa. Quick service, friendly, approachable staff and a good variety of seating inside, outside and upstairs. There's a nice variety of food and drink on the menu, all made well, and taste great. Would recommend.

site_logo

Craig Knights . 2021-09-15

MORE AT Google

The coffee and cake was up to their usual standard. We sat outside SD'd from others.

site_logo

Stephen Draycott . 2021-08-31

MORE AT Google

Unpleasant coffee in huge thick cups. Sorry!

site_logo

Jeremy Britton . 2021-08-23

MORE AT Google

Lovely place with great staff. Excellent service

site_logo

Jessica Morgan . 2021-08-07

MORE AT Google

Lovely peach iced tea. The biggest one is called a "medium"

site_logo

Jane Berrie . 2021-07-22

MORE AT Google

Very efficient. Good to see track and trace being done properly. Thanks for keeping us safe

site_logo

Philip Weston . 2021-07-09

MORE AT Google

Excellent coffee, very good service

site_logo

Beverley Yuill . 2021-07-05

MORE AT Google

No tables outside so never stayed went to cafe 119 around corner

site_logo

Andy Barzotelli . 2021-06-30

MORE AT Google

Always cheerful.Very covid aware.

site_logo

Alan Davis . 2021-06-08

MORE AT Google

Firstly great staff, one of whom was very engaging with customers, helping and advising to ensure CV19 rules were followed. Good coffee but too expensive. Two coffees, one large , one regular and two bacon baps was around £12.

site_logo

Paul Edwards . 2021-06-01

MORE AT Google

Great, everything clean and well organised.

site_logo

David Hurst . 2021-05-17

MORE AT Google

As good as ever and even better when we can sit in with coffee and cake

site_logo

Bernard Yeo . 2021-05-11

MORE AT Google

Coffee here is always delicious! Staff are so polite and helpful.

site_logo

Zoe S . 2021-05-10

MORE AT Google

Lovely staff!! Quick service and good quality

site_logo

Alexander Blair . 2021-04-29

MORE AT Google

It's a Costa like any other Costa

site_logo

simon pepperdine . 2021-01-31

MORE AT Google

Always friendly staff excellent service.

site_logo

Irene Carter . 2020-12-23

MORE AT Google

Great social distancing, very professional staff.

site_logo

Ruth jones . 2020-12-21

MORE AT Google

Good but no area to take tea bag etc out before taking your drink away. Not ideal for those of us who prefer a weaker tea. Some members of staff sociable, others not at all. Generally good otherwise.

site_logo

Levi Holt . 2020-12-21

MORE AT Google

At present only doing take away coffee, I ordered on the app whilst doing some other shopping, went and collected it, bit awkward if there is a que as you can see your coffee but feel rude (in the current climate) cutting past people. Coffee was good on a cold day, no complaints at all and they gave us a free gift which was a very nice touch!

site_logo

Chris Newland . 2020-12-16

MORE AT Google

Great coffee shop, well placed next to the Carpark. Helpful staff.

site_logo

Haydn meager . 2020-12-10

MORE AT Google

I like this coffee shop as it is quietly situated with no traffic and in a pleasant precinct of small shops and flower bed seating.. The food and drink is a good variety

site_logo

Daman Jones . 2020-12-08

MORE AT Google

Not been in Costa for two years

site_logo

terry Irwin . 2020-12-07

MORE AT Google

Friendly staff and good service, most important good coffee!!

site_logo

Hugo Stramrood . 2020-11-24

MORE AT Google

Great service all staff went the extra mile

site_logo

Caroline Harris . 2020-11-10

MORE AT Google

Only doing take aways to cold to sit outside

site_logo

Beverly Mead . 2020-11-03

MORE AT Google

I came to costa with my friends for lunch however there wasn’t enough chairs. I approached the baristas and they refused to give me a chair, making me sit on the cold concrete ground outside. Around 10 minutes later the employee who was cleaning the tables saw me sat on the floor and brought me a chair. Very upset with this service. However my brownie was tasty

site_logo

emmmmmmmmah . 2020-10-22

MORE AT TripAdvisor

Some of the staff are very polite and helpful,

site_logo

Paul Hepburn . 2020-09-27

MORE AT Google

excellent covid control procedures good tasting coffee many choices very pleasant staff

site_logo

David Pinnock . 2020-09-19

MORE AT Google

Love their customer service here 💜

site_logo

Chloè Crispin . 2020-09-17

MORE AT Google

Small queue, well organised, not long to wait choice of seating.

site_logo

David Ford . 2020-09-02

MORE AT Google

After waiting for a table in the shade outside because we had our dog with us we were moved on. The male assistant said the table was taken by someone else. Although there was nothing there to suggest that. He ushered us off, so we went to a nearby independent cafe where all five of us had drinks & three had food. This is where we’ll go again rather than Costa, their loss!

site_logo

Marie W . 2020-08-13

MORE AT TripAdvisor

I came in and had a chicken wrap, gave me serve food poisoning over Christmas. I would definitely not recommend, would not go back at all!

site_logo

432liliv . 2020-01-09

MORE AT TripAdvisor

Love this costa. Always helpful and good service. Just wish there were more GF options especially as it would be easy to swap out the pasta for a GF one.

site_logo

Deborah H . 2020-01-05

MORE AT TripAdvisor

Fine I only had a pot of tea Quicker service than usual

site_logo

Thelma Trendell . 2019-12-04

MORE AT Google

It was soooooooo good and it had good service

site_logo

Saskia Beauchamp . 2019-11-09

MORE AT Google

Friendly young staff in a standard Costa restaurant. Everything is exactly the same as the 2,388 other Costa's in the UK, many of which you've likely visited. I always have mixed feelings about Costa Coffee, or any conglomerate in general. I prefer Costa over Starbucks, and I'm glad that they're able to offer jobs and quality training to young adults in Nailsea. My only concern is the 'corporation' side of the business, and how it affects the appearance of our high street and peoples abilities to really feel something for where they live. Costa is owned by Coca-Cola, an infinitely rich mega-conglomerate. They have the resources to challenge and close down any competing independent business by pricing them out of the market. Now, I appreciate that independent businesses still compete with other independent businesses and that business is indeed business, but cafe's and coffee houses are more important in smaller towns such as Nailsea as they act as a sort of central-hub, a safe and convenient meeting spot for the community. Costa does an adequate job at this. But, I'm left wondering what could be possible if Coca-Cola invested their money in the people who had amazing ideas for local cafes and coffee shops. A sort of business grant or low interest loan similar to the grants the government provides small businesses. It's a win win: They sell their brand of coffee, cakes and covenience and Nailsea receive a well funded, local indendent that offers something meaningful to the community. There will be brands, always, but we don't need every high street to look exactly the same. I'll always be glad young people have work and for coffee on my doorstep, but I wish more was done to prevent our high streets from becoming so identical and lifeless.

site_logo

Paul Spenceley . 2019-11-08

MORE AT Google

Didn't realise that they had changed the times of their meal deals, beyond 2pm. Excellent coffee and welcoming staff.

site_logo

Alan Cocksedge . 2019-10-06

MORE AT Google

It was good higine but every time I go there I have a mistake in my order or the card machine doesn't work but staff are nice .

site_logo

Sophie Bayliss . 2019-09-20

MORE AT Google

Its ok, not what I'd call a coffee shop, same blend different styles.

site_logo

David Brown . 2019-08-11

MORE AT Google

Great corner location in the Crown Glass shopping centre, with outdoor tables, friendly staff. Always busy. Only thing I don't like is when you use Costa points to get a free drink, you can't part pay with cash, points must cover the whole cost - so I couldn't get what I wanted. Dropped 1 star for that.

site_logo

Tee Bee . 2019-07-29

MORE AT Google

Pleasant atmosphere but service even with 4 staff becomes slow and fractious. Tables tend not to be cleared regularly to the point of having g to clear your own table. However the drinks sold are good but varies considerably between staff. On this visit it became obvious the staff were less than happy to be there moaning to each other within earshot of customers.

site_logo

ade monnery . 2019-07-25

MORE AT Google

Good service and friendly staff

site_logo

Lesley Passey . 2019-07-23

MORE AT Google

Fantastic place to have a great tasting coffee with an abundance of treats to meet everyone's needs. Lovely clean store and friendly/professional staff

site_logo

lorna roche . 2019-07-13

MORE AT Google

I visit here approx 4 times per week. Delicious coffee. Perfect service, swift and very friendly and professional. I am always amazed how they an remember my order of medium cappuccino decaf, one shot, coconut milk, extra hot, no sprinkles.

site_logo

Jane M . 2019-07-10

MORE AT TripAdvisor

Always friendly no matter how busy it is. Service is always spot on and staff always willing to help

site_logo

Samuel Clothier . 2019-06-22

MORE AT Google

Terrible nobody clearing tables 5 people behind the counter all fighting to serve customers.

site_logo

Karen Warren . 2019-06-08

MORE AT Google

Friendly staff, Iusually pop in here once a week with my 1 year old for coffee, chocolate babycino and toast. Always clean and tidy. Plenty of seating inside and out.

site_logo

shea whittle . 2019-05-14

MORE AT Google

Got home with my cooler and after drinking half of it I tasted the cream on top and it was so sour, obviously gone off :(

site_logo

Lauren Higgins . 2019-04-30

MORE AT Google

I like a one shot latte please!!!

site_logo

Terry Baker . 2019-04-21

MORE AT Google

Always have the worst coffee from here. Either burnt or just old tasting.

site_logo

Ollie . 2019-03-26

MORE AT Google

I like Costa's coffee. Lovely nutty flavour versus Starbucks that I find bitter. A Costa coffee with one of their almond and raspberry bakes is a great treat.

site_logo

Lilian Carter . 2019-03-24

MORE AT Google

Dirty cup for my tea but when pouring the milk in from a chipped and battered milk jug my wife noticed that the inside of it was filthy with dirty brown stains.

site_logo

Kevin B . 2019-03-23

MORE AT TripAdvisor

Expensive, cheerful, always find a seat outside.

site_logo

D Ot . 2019-03-21

MORE AT Google

Can't remember visiting but Costas always good ain't it?

site_logo

Lucas Laeonie . 2019-03-14

MORE AT Google

The carrot and walnut cake was good BUT the man who served us needs retraining, he was very surly in his manner, but that was not the main problem the tables were filthy, they all needed wiping down and dirty trays cleared away. First time in this Costa Coffee and probably the last.

site_logo

Carol Bush . 2019-03-06

MORE AT Google

Visited on a Sunny Wednesday morning to find a queue out the door. 2 Baristas on, one training and obviously very new to the job, it was an impossible situation to provide good service. Customers were leaving before being served, it was 9am and I expect people wanted a coffee for work. I persisted and waited 25 mins to be served. I did not receive an apology for my wait. I visited the toilet and considering it was early I expected it would be clean but it really was not brilliant with paper on the floor and stain in the bowl of the loo. Coffee was good though.

site_logo

loubaz . 2019-03-01

MORE AT TripAdvisor

Nice friendly staff but otherwise standard stuff.

site_logo

Andrew Jenkins . 2019-02-14

MORE AT Google

Good service. Decent coffee. Id be happier if the coffee was stronger tasting. Overall was fine.

site_logo

Bobby Pollock . 2019-01-31

MORE AT Google

Honestly they have rude staff to youngsters. I'm 10 and I was with my friends there and my friend didn't get the right amount of change. My other friend went to say to the person who served her. When she said the staff looked at her started rolling her eyes. We asked another member of staff and she said she would get the manager . Obviously the manager knew it was us and decided not to come so we left. All and all it is really nice and now we try not going to go to Costa when they are working. This makes us feel shut down because we can't go while they're working.

site_logo

Purdey Allen-Ross . 2019-01-03

MORE AT Google

If I could give no stars it would be definitely has attitude stinks sloppy service can't make a decent latte or flat white and to be honest just young staff no training in guess and no manners just a shame has use to be so different

site_logo

steve williams . 2019-01-02

MORE AT Google

Each Costa you attend always good coffee and service with friendly staff. Pity they do not let me take my dog into their shops.

site_logo

gordon summers . 2018-12-28

MORE AT Google

The costas in Minehead really know how to make coffee well done and the staff are pleasant I just wish the independent coffee shops and tea shops would learn how to make a decent coffee then I would spend my money there.

site_logo

Mark Wolff . 2018-12-02

MORE AT Google

Friendly staff and tasty Xmas paninis

site_logo

Heather dlc . 2018-11-24

MORE AT Google

Great service and very friendly staff

site_logo

Paul Griffin . 2018-11-14

MORE AT Google

Personally not a fan but it's a coffee shop rather expensive in my view ..wife loves this brand so of course we still frequent..

site_logo

Robert Sparey . 2018-11-06

MORE AT Google

Delicious coffee, friendly staff and fast service. Clean tables. Children friendly place.

site_logo

Aleksandra Spławska . 2018-09-12

MORE AT Google

need a way for disabled to order there coffee from outside. these youngster's, without even knowing have given me a life outside my own 4 walls. Top that..... don't understand poor feed back

site_logo

Joy Rust . 2018-06-20

MORE AT Google

Cannot apparently make drinks that they can up the road in the other costa with np, some staff dont bother serving and r mostly miserable....one member of staff was shouting at another member of staff when asked if they could make my drink...not put vanilla in latte when i asked...and then argued with me when i said otherwise. Have been given half filled cups when asked for a large...sarcastic comments and just generally argumentative with costumers....these experiences happen on the regular, in which there is always an issue of some sort...reallt disappointed with the service at this particular costa especially as i am a regular costa costumer and enjoy the drinks in every other shop

site_logo

George Bay . 2018-05-07

MORE AT Google

The usual selection of refreashments served in efficient way with little delay for a Saturday morning. Indoor and outdoor seating overlooking a small children's play area in the centre of Nailsea shopping area.

site_logo

pbhPlymouth . 2018-04-28

MORE AT TripAdvisor

Friendly staff and hot coffee, couldn't ask much more tbh. Could maybe do with tables being cleaned more regularly but that's all I have to say. If you have visited any Costa you have already visited here.

site_logo

Swansea87 . 2018-04-24

MORE AT TripAdvisor

We called in for morning coffee but seeing the seasonal specials I opted for the hot spiced apple drink. It was delicious and had a whole cinnamon stick it it. Perfect for a cold winter morning.

site_logo

Wraxall_Travellers . 2018-04-10

MORE AT TripAdvisor

Similary restaurants in South West

restaurant_img
3,9

582 Opinions

location-iconUnit 1 21 Bransby Way
Other cuisines

Standard Costa with fairly friendly employees but it is SO loud! Even when it's not busy it seems like the room is packed because of the noise; I think they could do something with noise insulation fr

coffee
restaurant_img
3,8

1170 Opinions

location-icon91 West Town Road
Other cuisines

Stayed for a night pre our morning flight. Staff couldn’t have been more helpful including very kindly making us breakfast earlier than normal. Dinner was great and the room comfortable. Will definite

coffee