Costa Coffee in Stafford

Coffee was fine, americano, but not exceptional. Sadly the cinnamon brioche bun I was so looking forward to was dry and tasteless. Staff were friendly enough though.

Took 15 minutes to get a coffee even though there was only one person in front of me. then to be told I would get it in a paper cup, the tables needed clearing and on the floor was a rather large ball of fluff not sure where that had come from.the whole place looked dirty,the fact that only two people were working could have had something to do with this.I wont ever visit this costa again.

We came into this Costa, whilst visiting family locally, the coffee was poor tasting and too hot, the staff were rude and I would not recommend. We tried the 'BEAR' next door afterwards, much nicer coffee and much nicer staff.

This is my first visit to Costa in Stone and I have to say it was the cleanest Costa I have ever visited! Not a dirty cup or plate in sight and the floor was spotless! Tables were cleared straight away, this makes a huge difference when relaxing with a drink. I tried the new vegan toastie but wasn’t overly impressed, no flavour at all. Other than that, the coffee was delicious, the staff were friendly and I enjoyed a sit down from the wind and rain!

Still the best coffee in town, great staff and increasing range of light and fast food. Clean and tidy, very pleasant staff.

Friendly staff that work hard but so slow. 2 machines but only ever one in use. Should not have to regularly wait 20 mins for a coffee

My sister and I visit this costa every friday morning for coffee and toast. The staff are lovely friendly and fun. I love the fact that we walk in and they know what we want. Never had a bad experience and when family come to visit its our first port of call.. 10/10 keep up the good work guys xx

this cafe has been given a much needed makeover and is now a pleasure to visit. It is located in the heart of Stone

We do frequent Costas and find that many are not kept clean, untidy tables full of dirty plates. This Costa appeared clean and well organised. Tables tidy, and staff friendly.

Called in for a quick coffee while shopping in Stone. All you would expect from a Costa, nice coffee and quick service.

Enjoyed a lovely lunch here at Costa Coffee Stone. Lovely beverages and food, served to us by nice and friendly staff. This branch has had a refit, and it certainly shows it. Great experience from start to finish, all should return without a doubt.

Customer service was brilliant. I was greeted politely by a young lady (Named Maia) who was extremely welcoming and efficient in serving my drinks. I throughly enjoyed my visit to costa with my friend and would defiantly recommend going.

I recently visited with friends for the first time and must say the customer service I received from such a polite young lady named Maia was second to none, she made us feel welcome and was very attentive. Our coffee was lush, definitely will be going back 😁😁

I visit Costa stone most days along with my family . We are always greeted by Anita or one of her many team members , Jess , Alex , Ben, Debbie and Maia . They are all very helpful Ben always clears the tables for the children and Maia goes the extra mile with the cakes .. Anita makes everyone feel welcome and the children always ask if Alex is working !! Well Done Team Stone

Came for some drinks with my friend and received awful customer service by two young females this evening, scolding at my friends and laughing with eachother. Took a while to make my drinks and could have sworn they over charged us for our drinks...

Visited here to sample the Christmas drink menu. Opted for the praline chocolate latte. Nice flavour & topped with cream. The glasses do need to be filled more as I feel you get half a drink when you ask for cream. Child’s hot chocolate , ridiculous that you get charged extra for the cream.

The staff here need a real shake-up. There is little or no human contact, and I have never seen such slow service in a Costa. The delay seems to be the making of the hot drinks, done in a very leisurely way by one person. There was frequently a queue of six or seven, who had paid but not yet been served.

Went here for a few drinks with friends, noticed a few times that our orders were not made to a satisfactory standard. We have complained a number of times and the problem has not been resolved. Also we have noticed that a few staff have made inappropriate comments as we are quite regular customers and the quality levels seem to be low, and the hygiene standards are not good for the price of the drinks.

You know what to expect for drinks and snacks with Costa, the difference is the location, the layout and the staff. Here lovely light cafe on the High Street, and spacious generous clean layout. Staff were efficient and courteous. Thank you- would visit again.

always polite,they don't reserve tables for personel friends are always helpful, easy to get into no steps

Brownies and flat white coffee are made to a great qualtiy ...but the prices are on the high side compared to other cafe's in the local area.

Just been for a coffee guy making coffee needs introducing to an iron and ironing board and probrably a time and motion study i have seen more life in a glass of andrews

Decent drinks consistent with other Costa outlets albeit somewhat pricey in my view, particularly for individual chocolates at 95 pence each.....ouch!!. Not a place we usually frequent but it was the only coffee outlet available on Boxing Day, so it served its purpose.

Discovering this cafe last June, we were pleased to revisit Costa in Stone again this week. Although we arrived during a busy lunchtime period, staff were coping admirably well, providing eating-in hot food quickly alongside takeaway hot drinks.