Costa Coffee in North Norfolk

It pains me to say this however I was a regular since this opened until last few months. All of the staff pretty much left and unfortunately the quality of drinks has really declined as has the customer service. I feel alot of the time staff have little idea of what they are doing. I now do not use costa as the quality has declined

Costa is our go to coffee shop. Chai latte (BRING BACK CINNAMON) Why stop cinnamon? Focus. This costa is friendly, small and comfortable. Friendly staff too

Love this small, cosy Costa. Always busy, very friendly, clean and comfortable

Friendly staff and good coffee!

Grabbed some take away coffees and was happy with taste, price the same as all others. Took a little longer than usual but left satisfied. Will return

It was the foreign lady (east hunsbury inside tescos) there. My daughter gave her my costa card. But it didn't seem to register on my app. So I went upto the till. And said it doesnt seem to have registered. She pointed at me and said "listen to me it happens it will sort itself out. I said it's not even on the receipt. " she said "are you not listening to what I said" I just walked away she is extremely rude and quite a few people in there when I sat down said " shes been like it with all customer. I was going to stony Stratford and went in costa there. They looked at it and said the points have not been entered the foreign lady didnt do it. So they took my receipt and put my points on.

The guy working in there is very friendly and professional and made our visit yesterday very enjoyable and he treated all the customers the same.

I have unintentionally become a regular at this Costa. Thanks to the friendly atmosphere, and welcoming staff. I go quite regularly with my daughter who’s took a liking to their babychinos. 🍫 The staff are always so helpful, and take the time to talk with the customers. Can’t take a trip to north walsham, without stopping at costa

Very helpful staff ensuring chicken wrap was nice and hot. Not sure why Costa group insist on putting infusion tea bag in glass and not in teapot?

Usual good value/offering from Costa

Great friendly service. Very nice Costa

Went here for a cuppa and tea cake and daughter had a cold drink, tea pot was only half full and daughter's drink was with lots of small ice cubes, not what she ordered so took it back and they argued over it then admitted that it wasn't stirred long enough, no apologies and just brought another one out and left on table again nothing, no apologies, staff seem quite rude the last few times and not sure it going back, other costas localy much better

Been here often when I’m in the town centre. Staff are always friendly, and quick to greet you when you come in, which is refreshing. Was served today by Paul who said that he was new and apologised for any delays in service, which I felt was very professional. However, I didn’t notice any significant wait time as he was very friendly and chatted away throughout making the drinks. Professional and friendly chap. There appears to be a good relationship between the staff, so the atmosphere is always fun and welcoming.

Nice little costa. Good selection of cakes and sandwiches. Clean and tidy tables etc and friendly staff.

The staff are nice and pleasant, the flat white was OK, but filled too full and slopped over the rim. Tried the toasted sandwich - brie and cranberry, I think it was. I had to open it to have a look at the contents, because it was tasteless. So I tried the mozzarella tomato panini... equally tasteless. But that's Costa for you. Fine for staff and the coffee, avoid the pre-made sandwiches.

I've been here for few times now and each time the staff are so rude either talking between themselves or just ignore you I came in today and asked for a hot chocolate I had to wait for ages before I got acknowledged and when they did my hot chocolate I watched and it was a medium and I may aswell had a small with how much they put in I know the cream goes on top but there was hardly nothing in there more cream than drink... this has to be the worst Costa takes no time for customers at all

Pretty sure the guy working there was the flash, great speedy service. Will return on my next trip to North walsham 👍

Popular place, very friendly staff

Staff always happy and helpful.

Love costa, lovely staff and great coffee

Love my Costa, found the Lowestoft North Quay Retail Park Costa the best by far, Staff excellent and friendly and will go that extra mile to give you the best service. Have travelled and been to many but always go back to Lowestoft, they helped my husband when he locked himself out of the car, phoning the car park firm to say he would be over the time limit so as didn't get the £100 fine and allowed him to wait in store for the RAC what a fab bunch of staff you have there.

Got to be the worst costa going been in few times and the staff just want to chat between themselves instead of concentrating on serving customers always get the order wrong simply because they do not listen ! Stand there talking about personal issues or just chatting and not paying any attention to their customers would rather travel further and go to a better costa !!!! Staff have no respect

This costa is brilliant. Thank you guys.

Great place for a drink and cake just a shame the high street is not inviting or interesting anymore

Great staff couldn't do enough for us.

Would recommend hygiene training to some male members of staff. I don't consider wiping your finger or forearm arm under your nose as hygienic. Or rubbing shoulder with hands likewise.

Love costa staff are great 👍 thanks my costa was delish with my chocolate 😋

Falling out of love with chain coffee shop, over priced food average coffee

Very friendly staff. Mango and passionfruit cooler was amazing.

Very friendly team. Great drinks.

Absolutely lovely staff whenever I go in, nice and friendly, having a chat and cleaning away, they're all great in this particular location! 🤙🤙

Love the new flat white stronger version

It is 8am and they are closed although it says 7am on the door... disappointing.. there is also an old man with crutches waiting for his morning coffee

Brill staff . Children welcome , love the kids hot choc.

I have been three times to the store in the last 2-weeks to enjoy a cup of coconut latte coffee which I really do enjoy however the last three times they never had coconut milk they only ordered one case which obviously would not be enough for the day. I am so disappointed very annoyed and I'm hoping something will be done about it. I have worked so much on the last few weeks and I thought to myself I could do with my favourite coconut latte. roadworks it a nightmare in North walsham I thought it's worth it for my coffee to get there and find out that they don't have coconut milk or even full fat milk again!!! For a new worker saying they didn't order the correct amount. I get that staff are learning but we are paying for that service. I don't like going anywhere else and not wasting anymore of my money.might as well stay at home have a cup of tea.

its a costa... bit cramped to sit in if its a little busy great for take out though

Been to other costas they was great. This one wasn't the staff was very loud tables weren't clean staff would sooner talk to each other than serv customer's will not go there again

Good stop for a hot drink, sandwich and a cake. Some Mark's and Spencer food also served.

Nice little Costa, friendly staff and always good food/drink

Usual Costa. The windows are so steamed up that we didn't realize it was open at first.

Standard coffee chain offering, interesting building though

The best coffee in town! The children love the Pigs in Blankets crisps!

Great place to be for a catch up, latte & cake

Love a coffee out of this place.

Good coffee, fast service and yummy cakes

Staff Always happy, excellent and efficient service 👍👍

Clean. Well lit. Friendly staff and perfect chocolate beans stencil on my lovely cappuccino

Very good,only problem was no hand sanitizer so even when washed hands didn't feel comfortable,I usually carry my own but on this occasion left it in car.Every other shop I went into in North Walsham had hand sanitizer so I think Costa need to pull their finger out and put a bottle in entrance and exit.

It’s not easy to find somewhere to go on Sunday so Costa makes it convenient to sit down for a break.

Friendly staff and consistently good coffee

Always quality with costa, and is yet again carried through here!

Hello, I wanted have a day out, so I caught the bus to North Walsham and popped into Costa for refreshments. Before catching the bus back via a different route

Use it very often. Best coffee in the market place. Really friendly staff

Good store in a good location. Usual quality Costa drinks. Friendly staff, definitely recommend.

Nice. Quiet as was 4pm. Floor needs a hoover around the tables!

This is one of the cleanest Costa coffees I have ever been into. We visited on a Sunday and it was quiet and spacious inside

Great quick service Friendly and helpful staff. Great coffee.

Good coffee and friendly happy staff. Great

Standard Costa. Only visited as the rest of the town seems to close at 2pm.

As far as Costa can go it was a nice coffee, with a fast, polite and smiley service. Few tables to sit on outside in the street so could be a pain when it's busy with the current Covid restrictions

Covid safe swiftly made and friendly staff

Friendly. Clean. Great coffee and snacks

Nice people very helpful, clean and tidy

Lovely visit. Such friendly, helpful staff. Much more of a personalised service than in some other Costas. Good vibe and delicious coffee.

Sorry but cappuccino didn’t taste of anything but bitter nondescript. Husband had the purple chocolate and said it tasted better from the costa machine in the garage.

Lovely little place. Warm, friendly environment with very polite staff. Had their Terry's chocolate orange hot chocolate and it was lovely(recommend it)

Friendly staff offering a good service. Made drinks exactly as requested. Sounds a daft comment to make; however have had a variety of versions from another well known coffee shop chain!

Got a takeaway medium mocha. Cost me more than same thing in Cromer Costa's? Service was pleasant and otherwise efficient.

Good friendly staff, normal. Costa service and quality.

Would have been 5 stars but staff allowed three sets of customers to enter via exit door thereby not using sanitiser

Good staff here. Always quiet, efficient and pleasant. The seating area is a bit small, and the Covid shenanigans makes it even harder to get a table. There are clean toilets available and the cafe is beautifully located right in the centre of town. The butter is imported. Is there no butter available in the UK? If you are importing butter, is the milk you use also being imported? British farmers are under a lot of pressure, with high rates of suicide and farms unable to make a living. We also have to bear in mind the environmental cost of importing goods from abroad that are readily available in the UK.

Friendly staff and great coffee and assorted sandwiches and sweets.

Friendly staff always a pleasure to go in for a coffee

Great team all ways very friendly

I like Costa. The ones that are open are good.

Great Costa cafe, staff are brilliant

great service and helped dad in wheelchair

A lovely cup of flat white coffee

Latte and toast. Lovely at 07:30.....

It’s difficult to fault the standard Costa offer - you know what you’re going to get. The service was good, the staff friendly but the stained seats do need a good clean and there was an unfortunate background smell - perhaps more needs cleaned than can see.

Very friendly and helpful staff

It's a lovely little place, staff are really polite and ready to help in anyway, seating can be hard to find due to size off premises so only has a few tables. Would recommend a visit as it's a cheerful place to meet up with friends or family to have a coffe and a catch up.

Love Costa North Walsham especially after our runs we do, great staff and atmosphere.

I was thrilled when costa opened last year and I really enjoy my weekly latte often with a friend. The staff are really friendly and remember me. Fantastic coffee, clean and great service.

Busy place I didnt buy for myself but clean tidy and friendly staff!

Distinctly average. Not great service. (Wasn't awful either) cortado was very good. Hot Chocolate ok.

Always enjoy a chai latte there

Fantastic service and a lovely coffee and panini.

Winter roast flat white was delicious!

The North Walsham shop staff were friendly and served a very fresh coffee. A nice place to relax and watch the world go by.

While I was waiting for my order I was told that they'd run out of cups and would have to have a takeaway cup. I looked around and there were dirty cups on all the unoccupied tables and no one clearing them away. Behind the counter there was spilt milk on the floor what looked like plastic rubbish pushed into a corner. Although my table had just been wiped it was sticky. Underneath the table behind me it was filthy where food and crumbs had dropped into the floor. No one made any effort to clean it up. We drank our coffee and left as quick as we could.

It's a costa coffee , friendly staff

Good coffee & friendly service.

Really friendly staff and good service. A welcome addition to North Walsham.

Just popped in for a frozen coffee and the guy who served us as great, he checked for Vegan suitability for us and was very knowledgeable.

Very friendly, polite staff and will return. This is something you don't always get with a chain.

You can buy coffee, sit down and drink it

Friendly staff, nice coffee and a lovely place to relax & enjoy it

Welcoming friendly staff plus the quality u expect from Costa.

☕☕There is nothing like been blessed with a Costa coffee shop in north walsham,I love my coffees and I love Costa too,lovely friendly staff that I spoke too yesturday after popping in and see them twice lol☕☕