Costa Coffee in Wycombe

Lovely hot chocolate.....the best !

Staff not really on it. Food and drink ok if a bit pricey. Atmosphere pretty poor. Won't visit this branch again.

Rather tired interior bur otherwise good coffee place

Coffee was watery croissant entirely unremarkable I won't go back once bitten!

Service was quick and the staff were friendly. Plenty of tables but quite a few being used as remote desks which limited the available seating options. This is unfortunate as we don't choose to eat in an office!

Lovely coffee but it's just SO expensive.

Just saying you need to teach your staff how to make the frappa properly I have these regularly and the one I had today raspberry was not very thick very watery and icey did think it had enough milk in it so a bit disappointed

Left tables, dirty seats and mucky floor during quiet time sat afternoon. Do me a favour and at least pretend to care about your customers before flogging them a £4 coffee.

Driver dropped the package so my drink is everywhere int he bag

It’s COSTA you know what they do

Nice atmosphere, ample free parking and friendly staff ** Correction - should read Costa Taplow not High Wycombe **

Popped into the store whilst In between cinema viewings at the cinema across the road, speaking to the staff they were super friendly and recommended that I tried the chocolate fudge brownie frappè to which I was more than happy to accept the recommendation. The gentlemen at the counter which I believe had green and purple hair, forgive my descriptions I didn't catch their names, was super helpful and the young man with the red hair and glasses made the frappè which quite frankly was the best frappè I've had in a very long time. Very quick and friendly service from the staff all round and great atmosphere! Will definitely be returning and recommending your store to my friends and colleagues!

Overpriced mediocre coffee great glazed cinnamon bun

Just like a mcdonald's, costa coffee does not have service as part of their training. Food is totally inferior for the price.

Lovely Emma provided smiley and friendly service.

Visited at about 4.00 pm, not busy but every single table (about 30) apart from 2 was full of dirty crockery etc. Seems like only 2 staff members on duty so not their fault really. Not a good image for Costa - you need to employ more staff

Driver was so friendly and kind. Thank you!!

The Costa at Next in High Wycombe is one of the worst Costa’s! Slow service and when they do take your order they either mess it up or forget you! The manager stands around talking instead of helping! And there is now coordination!

Lovely coffee shop, shame about the selection of pastries and cakes and their terrible condition.

Costa management really need to take a hard look at this store. 5 very unhappy looking employees behind the counter, zero customer service, serving slower than a sloth asleep. We waited 25 minutes on a Saturday afternoon, and won’t be going back anytime soon.

Popped in for a takeaway coffee while working. Nice lay out, plenty of seating, lots of options for sandwiches, cakes and cold drinks. I went flat white and was quick service and hot. Definitely return for a longer next time and sit in.

Efficient service. Very friendly and happy staff.

I’ve been waiting outside for 20 minutes as on the website is says they open at 8 however at some point, I went closer to the door and on the paper where they have got the opening/closing times it says 9! As long as I was waiting there were another 6 customer trying to get in. This is ridiculous, change the time as it is very confusing for people!

Could be better, been here many times and the caramel latte keeps disappointing us. Not emough caramel flavour and no cinnamon for the last year+.

The raspberry and almond bake is stale.‘it’s hard to bite in to..definitely not fresh.

Great place... Very busy and the staff very relaxed but not in a bad way ....its got better in the sense that you have someone cleaning the tables... But only one person or barrista doing the coffee's ♥I suppose the customer can't always complain... X

Visited here in a couple of occasions whilst visiting the Next store, the staff are extremely friendly and hard working, food and drinks are always spot on. Lovely size seating area, would be great for a catch up with friends and comfortable enough to spend an afternoon

Staff behind the counter doing all they can to manage the number of people. Unfortunately, there wasn’t anyone clearing away tables/cleaning so the tables in the seating area are, as is often the case here, a mess. Needs a dedicated cleaning staff member, especially on a Saturday to constantly clean and tidy the tables not just when it’s overflowing. Needs management to rethink staffing levels. More needs to be done to ensure the sitting area is clean and hygienic.

Very friendly service but a long wait to get served as everyone was waiting to get to next

The coffee was cold and the place was empty and the workers took forever make a latte and there was no milk

The food was very cold and it was so hard to eat. Bad service

Great experience as always. That's our regular go-to place for coffee. Friendly service with a good atmosphere 👌

Food was great, would definitely order again

I went first thing in the morning on a Sunday and it didn't seem clean, the bin that you had to touch was sticky etc. Also, the perspex balcony screen needs a clean.

Update we had drinks that were not frappes and didn't have issues so there's something we struggle with about the frappes. Previous - The drinks are so tasty but absolutely wrecked everyone's tummies 😢 this always happens with costa specifically and it isn't just a dairy issue as one was coconut but we all have the very same stomach issues so we don't know what it is with these drinks but can't have one without tummy trouble 😭 ouuuch

Coffee not good and it was very dirty.

I go to 3 or 4 Costa’s in the area mainly Bourne End, Flackwell Heath and Cookham where staff and service is always very good. This one at the Next store is by far the worst, today there were 4 members of staff on and the queue was out the door. Not one of them seemed to know what they were doing, there are no please and thank you from them. Asked if I wanted whole or skinny milk, fair enough I should of said whole but I asked just normal milk, to be abruptly told we don’t have normal milk! Perhaps a little more training in hospitality and manners wouldn’t go a miss and this could be a really nice Costa like the other ones I visit.

Good place for a cuppa but the lines are always way too long and tables are never clean.

Great team working today and had a very slick operation going. Coffee good, food good, service good and the place was pretty busy!

Costa prices just getting silly.. 4.55 for a cold coffee :(

It quite a nice place to have a coffee. Rather than the cold dark place you have lots of light and the high ceilings give it a airie atmosphere In all I think this is quite a nice place for a 30 min sit down

Hot chocolate and coffee was like warm, prices were ridiculous

Really friendly, welcoming staff. Good atmosphere. Bright, airy space with a whole wall for a window. Convenient parking and options for working with plug sockets.

This is our local so we love it. The staff are very friendly and it’s in the next shop so good all round.

You know what you are getting when it comes to Costa.

We love Costa It is our go to place for Coffee

First visit the best looking Costa I been to so far. Two guys serving very long waiting time. Coffee and sandwich good.

Totally wrong order delivered. No help from theem

No food arrived but it says it’s delivered 😡

It was lovely to come here. Food and staff are lovely fan

Lovely and friendly staff always good quality beverages

Had to wait in line for ages at 9 am. Customers were leaving because if the wait. There were only 2 people behind the counter. Absolute management failur. Bless those two teens who were serving, they were working flat out. 5 stars to them.

Called in for a coffee This place is filthy dirty take a good look at the tables the floor and the glass that overlooks the store its discusting i saw nobody wipe any tables down between customers the seats were stained and dirty .. WAKE UP COSTAS HAVE WE LEARNT NOTHING THROUGH COVID !!!!!!

Great place to meet friends. Coffee very strong!

Quite busy, I don't come here much but always seems messy. Nice staff though

Always come here for lovely Costa, I love the Ruby chocolate and chai latte. Staff are friendly l, getting my daughter, babychino.

Great place and friendly helpful staff. The coffee is great too!

It's a nice little Costa nestled in Next, has it's own entrance so you don't need to go into Next to get to it. Avoid going between 8:45 & 9:15 as you'll hit the queue of school mums who have finished their morning drop off. Food was nice, I got the breakfast wrap which was rather nice, I'd recommend that if you're hungry in the morning. My large latte was nice as normal, it's nothing amazing, just a latte but still nice to drink. Overall, a nice little place to go to if you want food & a coffee. There's decent indoor seating & a couple of seats outside too.

I discovered this very nicely laid out , and clean costa cafe within the Next Store crest road , High Wycombe. It’s a large establishment with lots of table seating area. The staff are very friendly, and helpful too! The usual good varied selection of sandwich and snacks menu of a costa is relevant , with hot / cold beverages available. It’s wheel chair , and family friendly too. Tourists will also like the easy access , and environment I’m sure! Well worth a visit there , and browse around store.

Very busy Sunday Good coffee Service was ok they were definitely understaffed Inside next Went to mama and papas after

The croissants were lovely but all the 3 coffees were cold and 1 croissants less than I ordered .

The young lad who was serving was great, the other three were happy chatting instead of serving.

The best hot chocolate I've ever had and for my husband the best cuo of coffee. We asked for medium and thought there'd been a mistake as the cup sizes were large. Delicious!

The best Costa we have used in a long time.

Was ok, only stopped to get a coffee and a roll. Bit dirty but was busy so not enough staff on to clear tables

Tres agréable. Bon service. Bon rapport qualité prix

Staff are amazing friendly and helpful always. Always happy to go through their allergen list if needed my favourite costa store by far

Helpful when I forgot part of order and they had it waiting and not just forgotten about

Queued for over 20 minutes to get to the front and be told they didn’t have the milk I wanted. There was no sign up before hand and staff were unapologetic and just left me and moved on to the next person. Was a rubbish start to my day and left me in a bad mood.

I visited this Costa Coffee within the Eden Centre, High Wycombe on this very cold Saturday. It was a welcome break , after traipsing around shops. Always a friendly, tending staff. The seating area is mostly always clean , and tidy too. It’s wheelchair ,and family friendly. With adequate toilet facilities. Good choice of usual costa hot and cold beverages. With a good choice too on cakes and sandwich snacks. It was a warm and nice experience! Fully recommend!!

For a chain, this is a very pleasant cafe. You know what you are getting. the staff is pleasant and efficient. The seating area is spacious and light with a nice view of the hills beyond the motorway. The only downside is that it’s a bit of a maze to get through the Next carpark to the upper carpark for Costa. There are no signs directing you there, so the first time you might tool around the lower carpark aimlessly. You need to go all the way across the lower carpark and back like you are going to go out to find the ramp up.

Love Costa and even better with M& S food

Very good costa, very big plenty of staff plenty of choice but a little bit slow on service, regarding actually serving you and cleaning the place up after other customers etc

That's a little bit good area to eat and buy something~♡

Lovely driver, kind and polite

Nice & Clean coffee shop. Always visit when in Next

I visited during an insanely busy lunch period. The queue just kept coming the whole time I was in there. Despite this, the team of 4 behind the counter were cheerful, efficient and had a nice little system helping each other out. They could have been stressed and flustered but they were still smiling and friendly. Food and drink were of a muchness for Costa, it’s the staff who get this rating - of the Costas in this area (town, Princes Risborough, Tring, Wendover), they make this easily and consistently the best one to use.

the driver accidentally dropped the 2 drinks on the pavement,, can we re order the drinks please/or can you issue refund thanks

Buen restaurante para comer carne a la parrilla a parte de otras buenas cosas

Very clean and modern, good service

The coffee was cold and only half a cup and as for the chocolate twist is was so burnt unable to eat

This costa isn't what it used to be. Slow service, sewage smell coming from the AC??? and not much choice on food. Shame.

This Costa was in the Odeon cinema Good service. Was quiet so no wait.

It's an OK Costa, but the waiting times in the queue are often frustrating. You can be queueing for 15-20 minutes for a coffee. They are clearly understaffed during peak times.

This is a great location and used to be my regular meet up place. However, like many, they don't have enough staff and therefore, the queue is out the door and if you have not given up on the wait, tables have not been cleared. Not blaming the girls/guys working as they work hard but look so stressed and under pressure. Maybe "Management" should get on the shop floor and help!!! I would suggest doing click and collect and giving them an extra 10 mins on top, then they may be ready. Sorry 😞

Nice Costa, always really slow service though. Be prepared to wait.

It’s where you go for a coffee and a chat

Lovely clean place and great service.

Very difficult to actually get the right order or an order right to be honest! Lids don’t stay on the drinks so you’ll be lucky if you actually receive anything at all. Quite frequently disappointed ☹️

Really nice place, lovely staff and, having seen the size of the queue, found that using the Costa order app on my phone allowed me to wash up, and then casually walk back and pick up my sausage bap and flat white.

Went in for takeaway coffee. Well organised not much of a wait. Great selection of cakes and drinks and lots of seating.

The word Costa is an insult to the Spanish coast where you are almost guaranteed a perfect cup of coffee. The taste and price of the coffee in this establishment leaves a lot to be desired. In addition you can queue for ages as most of the units are grossly understaffed

Great Costa. Loads of space so good for mums. Can get busy though and the queue can take a while

Delivered someone else order and I cannot even call them for refund as their number is not working

Staff were very friendly and extremely helpful nothing was too much

Amazing place to have a coffee. Plenty of parking. I was going to give 4 stars as my two cups of coffee were quite cold. I think I could ask to warm it up. But so busy there, long queue. My fault :) but anyway members of staff was extremely polite. I went to Judo competition and I don't know if I come back here but probably will come for shopping here :) and pop up again. I gave 5 stars of because the combination of everything as I was enjoying stay here. Many thanks.

Costa coffee in general is great with all the baked treats available, but the Costa in Next is fantastic, clean lots of space, very relaxing mood. Will return for sure!

Friendly staff. Nice and quiet too

It's ok here but it's far too expensive for what you get

Can sometimes get order wrong but otherwise ok