Based on 312 opinions finded in 2 websites
Based on 312 opinions finded in 2 websites
Nº 296 in 703 in South Gloucestershire
Nº 49 of 107 Other cuisines in South Gloucestershire
Opinions
Great coffee in mugs the size of a soup bowl if you want it. Nice spacious cafe with comfy seating and a good selection of snacks and cakes too.
David Rees . 2024-12-01
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Overall, the staff are friendly and polite. However, lately the opening times have been annoyingly erratic. I wouldn't know what time it eventually opens on the days it doesn't at the stated time of 7:30am, but most of the Costa customers go to Coffee 1 as a result. That's not good business sense.
I Q . 2024-10-31
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Nice place to have a coffee and a snack.
Colin Biddick . 2024-10-22
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Great place to catch up with friends. Brown sugar is needed on re order list.
Ady walters small . 2024-10-08
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Lovely cafe suitable for prams and wheelchairs. Good variety of seating. Staff friendly and helpful.
Val Jones . 2024-08-06
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My latte was watery and tasteless.
Christine Partridge . 2024-04-29
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Great coffee. The service was also amazing. Love the tables outside on the little terrace.
Alex G . 2024-04-07
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Absolutely loved my hot chocolate here, it's up there with my favourite ones ever, very strong chocolate flavour to it, filled near the top and whipped cream with chocolate dusting, delightful. The staff were very friendly and efficient service.
Matt Roberts . 2024-02-07
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Just bought a coffee & toastie. Girl serving had a face like thunder, was on her phone & was quite rude! Good ole British customer service again!!!
A Avery . 2024-01-01
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Costa in Thornbury. Cakes and pastries are always nice in Costa and I was pleased to see sugar free syrups for drinks. Staff are always pleasant and it had a c cosy atmosphere.
S Hick . 2023-09-13
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Purchased a good to go bag,What a huge disapointment,no variety,Whilst collecting staffstood behind counter,chatting on phones,please see picture for what we got for 1 bag....disgusting
sar seg . 2023-07-17
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Great place to relax to have a coffee, staff are friendly
simon b . 2023-04-27
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Was one of the friendliest Costa coffee shops I've visited/delivered to. Problem is staff always changing. If you have a delivery or wish to drive there the High Street is now one way only! Due to covid and social distancing, at first, but the council wants to make it permanent; despite local residents and shop keepers protests! Dont blame them. But the complaints won't make any difference when the council can get millions in grants to do it?
Mike B . 2023-04-25
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I would not go back here again, tables uncleared and sticky, not even busy and staff just stood around doing nothing, also not even polite, no eye contact at all while speaking, and the worst was the toilets they were disgusting, dirty, no toilet paper,, it's a wonder they haven't had an inspection
Deb Hopkins . 2023-03-18
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It’s amazing in here a brilliant costa who always put up with my silly Liverpool humour lol! I am 100% visiting today! It is amazing in here!
David B . 2023-01-29
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It’s brilliant in this costa! They always put up with my silly Liverpool humour lol Jack the manager and all the staff are amazing it’s the best Costa in the world!
David B . 2023-01-29
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Whilst here I observed a staff member leave and then return, with a 4 pack of Thatchers Gold. A short while later the same staff member proceeded to attempt to put up a hand sanitiser station, which he nearly dropped near a table of customers, he then spilt hand sanitiser all over the floor - which he did not wipe up, leaving a slip hazard for customers, right infront of the counter. He then passed the leaky sanitiser unit across the counter to another staff member - to put in the sink, shoddy.
Georgia H . 2023-01-27
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Good service but cramped seating and everything over priced.
Tony Domaille . 2022-12-12
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Good environment, good food and drink but a bit pricy. Usually not too long of a wait (less than 5 minutes for a coffee and cake) and they have a decent amount of foods and drink to offer.
Jack Scrivin . 2022-12-02
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The 2 lads serving were very friendly and very quick at making the drinks, we had the sofa by the window which made for a relaxing time ...
Matthew Pearce . 2022-10-05
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Poped in for my free vodaphone very reward hot chocolate. It was very nice
Without further ado Retro . 2022-08-27
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i always go here and the staff are really friendly!! the coffees are so good too :)
fran . 2022-08-10
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Lack of food stock. Not the usual costa standard.
Martin Moth . 2022-07-28
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Great staff and fast service. Clean environment. Visit every Saturday morning when I can.
Emma Young . 2022-07-08
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Always a warm welcome,great food and coffee.
Paul Bryan (MrB) . 2022-07-04
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Ben and the other staff are brilliant and put up with my Liverpool humour, very happy to visit here consistently
David B . 2022-06-29
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Staff were pleasant (I’m led to believe the lady on today isn’t normally here). Flatwhite was not textured or the usual costa standard. The store itself needs a refurb with the chairs being quite grubby. Well located in a beautiful little town centre with on street parking (time limited). The opening hours on the shop don’t match the Google maps (it said 7.30am on Google maps and 8am on the door).
Matthew Douglas . 2022-06-25
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The best place I have ever walked past, Google is stalking me 😕
Martin B . 2022-02-27
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Had a lovely coffee and teacake this morning at Costa Thornbury, very polite, friendly and helpful chap served us, we used some vouchers, it was a bonus. Efficient and quick too, really good and enjoyable experience. Thanks.
Alison . 2022-02-17
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On the high Street. Store looking a bit tired and can be very cold during the winter months staff great.
Toasty Diver . 2022-02-15
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Always a great coffee, but the toilets are unbearable. Very below standard for costa.
Karen Messenger . 2022-01-25
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Bitter cold day but was happy sitting out on pavement table than going inside where it looked too crowded
Debz Smith . 2022-01-14
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Good Costa with quick friendly service
Sarah Parker . 2022-01-12
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Staff friendly, store fairly quiet
Mick Dore . 2022-01-01
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Lovely little Costa on the High Street. Swift service. Friendly, efficient staff
Matt Wyatt . 2021-12-30
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Great coffee great cake, what more can you say
Jane Beaven . 2021-12-28
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Enjoyed my coffee and seat in the window
John . 2021-09-26
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Love the staff in Thornbury Costa, they get my drinks ready before I've ordered them! Would recommend for anyone to visit the store as the coffees are great and so is the food. The staff are always helpful and happy too.
Lizzie Lockett-Turner . 2021-08-03
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Lovely staff and great food/drink as always.
John Cox . 2021-07-28
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I used to visit here quite a lot but now I refuse to go in! Staff used to be brilliant however the ones there now are awful and quite rude!
Scotty2222 . 2021-07-20
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Love getting my daily coffee from Costa
Chloe Lumbard . 2021-07-05
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Nice place to stop for a cuppa. Staff very friendly and helpful.
Maciej Barbaszynski . 2021-06-15
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Was OK orderd ice drink glass was all wet sticky with the contents don't think I would go there again I will stick to my local
Janet Thomas . 2021-06-11
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Usual Costa. Tables available outside.
Steve Mecrow . 2021-04-26
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I didn't enter but it was open for takeaway and looked very well organised
Jane Berrie . 2021-01-14
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Excellent place for a takeaway coffee or hot drink.
Simon Carlin . 2020-12-28
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Nice little Costa coffee ☕ well looked after
Gary Clark . 2020-12-27
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One of many coffeeshops open for takeaway only, not too bad considering!
david millichip . 2020-12-07
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Got the A team today much better :)
Alex . 2020-11-22
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Nice place to go but very expensive for coffee .
Nicola Hendy . 2020-11-09
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Terrible 15 minute wait tables really dirty full of empty cups 2 young lads running around like headless chickens trying to do everything but the woman present who I saw see the state of the tables just went outside , the young lad inside trying to clear tables but got a que woman came back in looked at the tables and went in back .plus hardly anyone in que wearing a mask . won't be back
Barrie . 2020-10-22
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One of the better ones. Friendly staff who enjoy banter.
pete bovey . 2020-10-20
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Great Coffee. Cafe well organised with Covid restrictions meeting government requirements. Shame, as with most Costa cafes, a large amount of customers ignore the Face covering rules.
david rutherford . 2020-09-08
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I HATE COFFEE 🤮🤮🤮 Disclaimer This has no reflection on the premises or staff. The CAKES alright though 😋
Phil Messenger . 2020-08-28
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Didn't used to think much of Costa especially following poor service in motorway services. However they seem to have a much greater range of products. I love their iced teas.
Glenda Evans . 2020-08-19
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I'm really glad it's now open I'll always Enjoy there coffee can't wait untill the tables and chairs are sorted out as it's a comfortable place to be in ok cheers Peter 👍👍
Peter Mcilroy . 2020-06-16
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Lovely carrot and walnut cake and cuppacino
Glynis Cohen . 2020-04-10
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It's ok can get overcrowded though
Elliott Salisbury . 2020-03-05
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Costa is always my favourite to have a coffee and when visiting some friends in Thornbury we went for a coffee there. Service is great and attentive, server was very welcoming and our drinks were prompted made and delivered at our table. Very nice establishment, clean and well maintained.
Justin Taylor . 2020-03-02
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Great coffee, friendly staff, calm atmosphere
John Almond . 2020-02-24
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Coffee chains are the work of the devil 😈 pushing out proper shops and businesses. But I also think it's closed down 😁
Mike P . 2020-02-15
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Always get a great coffee here as staff are trained baristas not just coffee makers. Everything presented in a professional manner with knowledgable staff. Good meeting place in the high st.
YoungAngelaC . 2020-02-11
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Would have been better if we had Wi-Fi
Graham Ball . 2020-02-01
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The staff in Costa are always very freindly and obliging. You wouldn't think you were in a cafe belonging to a chain.
Les R . 2020-01-27
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Very welcoming staff and very polite
M P . 2020-01-15
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Not to busy. Friendly staff. Great service.
Collyn Roberts . 2020-01-05
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You always have to clear the dirty plates off your table to get a seat, even when there's barely 10 customers in there.
Thom Harrison . 2020-01-03
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Friendly staff and usually somewhere to sit. The experience is the same each time. Today staff were clearing the tables which has been a issue in the past. Hot drinks and nice and warm inside on a cold day.
red999doc . 2019-12-31
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I don’t normally review Coffee shops as we visit so many but just wanted to say that this Costa Coffee always has friendly, hard working staff who make our visits relaxing. I went by myself today and it was really busy and yet the staff were still friendly and treated each customer respectfully. It can’t be an easy job dealing with so many people all the time (and today the queues didn’t die down) so full credit to them for remaining professional whilst working under pressure. Always a nice visit and shame our local Costa isn’t like this!
Spoton856 . 2019-12-23
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A lovely costa, friendly and helpful staff.
Rebekah Harris . 2019-12-11
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Amazing Service from all staff! Especially Ellodie! Very clean store and friendly helpful staff! Staff totally helpful for any mature people whom need some assistance!
davidbX6345WD . 2019-12-02
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Brilliant service from all staff! Extremely helpful to all customers! The best Costa in the UK! Very clean premises too!
David B . 2019-11-06
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Great coffee had a flat white, very efficient staff. There's plenty to places to sit down. The tables were clean and tidy. Well done.
Michael Palmer . 2019-11-05
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Visited this Costa when we were in Thornbury. Very clean and tidy, staff very friendly and efficent.
Lis B . 2019-10-26
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I was pleasantly surprised to find a special deal of a lunch break consisting of toasted sandwich a packet of crisps and a drink for only £4.99 . I was served by a young man who was very helpful and polite. I highly recommend this place and intend to revisit.
Christopher Isherwood . 2019-10-25
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Lovely staff,who were helpful and knowledgeable
Paula Slevin . 2019-10-16
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Cleaning tables & removing dirty cups isn't high on their list of priorities.
Vicki . 2019-09-15
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I pop in here occasionally when working in Thornbury. It has always been clean and the staff are quick to serve. Particularly impressed with the staff member that remembered me from a visit many months back - so proved to me the staff try to build rapport with the customers, something rarely seen in modern society. The place is always spotless when I have visited too. Also to add: free Wi-Fi, which is easy to connect to - very useful for those with poor signal in Thornbury.
eyesonjason . 2019-09-13
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spotlessly clean, friendly helpful staff really pleasant to have a coffe and toastie here ,probably the best Costa I have visited
christopher s . 2019-09-09
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Excellent. Bright open Coffee Shop on Thornbury High Street. Clean & well maintained. Professional, helpful staff. My first visit, the place had a nice homely feel. Recommended
Dave Rogers . 2019-09-06
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Coffee shop on Thornbury high street. On street parking on the high street & 3 carparks within reasonable walking distance. Large open bright coffee shop, clean and well maintained with a few seats outside. Professional friendly staff. The place has a homely feel. Recommended for drink and a cake
diddydave1001 . 2019-09-06
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Great location, friendly staff, clean and relaxing.
Eric Calver . 2019-09-01
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Great service and friendly staff
Smithy Jr . 2019-08-30
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Very friendly greeting and a great cup of coffee
Susan Garland . 2019-07-17
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Had a lovely latte and granddaughter had the strawberry and cream drink... V nice
Monica Bywater . 2019-06-27
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Best flat white with coconut milk ever☕
Rogeres Torres . 2019-06-24
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Standard Costa coffee shop. Wheelchair access. Light and airy. Friendly staff and decent coffee.
Technogeoff . 2019-06-17
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Friendly service. Excellent, efficient and polite.
david strelley . 2019-06-14
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Always pay a visit here when in Thornbury. Very pleasant & helpful staff.
ralph morgan . 2019-05-26
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Thornbury Costa is bright and breezy lemon squeezy. Comfy and clean on my late afternoon visit.
Misty Summers . 2019-05-15
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Warm vibe, drink brought to the table, service with a smile and a decent cup of coffee. Best coffee shop in Thornbury currently imo
Chris R . 2019-03-25
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The usual suspects delivered to your hands
Brian Forbes . 2019-03-24
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Service good most of the time. Food available if chosen. Most visits just for coffee. I don't snack but most customers do!
David R . 2019-03-05
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Friendly. Prompt. Professional and I got exactly what I ask and paid for
Leanne Higgins . 2019-02-02
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Me and my daughter love having a coffee and hot chocolate here, staff are really nice.
80s.bitchjazz . 2018-12-12
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Flat white, newspaper and fairly quiet ambience help start the day 😀
Paul F . 2018-12-06
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Normal setup Costa, no code for toilets, plenty of seating
Sean Thorne . 2018-11-27
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I enjoy having a coffee here whilst reading one of the free newspapers. The staff are friendly and helpful.
EdwardS5 . 2018-11-20
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Standard Costa with usual selection of coffees cakes etc. Very comparable in prices with other chains on the high street. Fair amount of seating, this place was formerly a bank but you'd never think so. Staff are always friendly and helpful. I do like a toasted teacake and they always bring it out to the table rather than having to wait at the counter.
Stan M . 2018-11-11
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Lovely staff. Costa coffee always good. Good choice of cakes , sandwiches etc. Always a choice of newspapers to help you pass the time.
SALLYDOG52 . 2018-11-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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