Costa Coffee in Rother

Coffee shop located inside Tescos. Seems to suffer problems with its dishwasher they have an official sign printed to state it’s out of order. Staff seemed more interested in preventing people sitting down from 1 O’clock on a Sunday. Did have the misfortune to go there for a coffee once and find due to a problem with their machine no coffee was available. Shame I never knew before my 2 mile walk to get there.

Tom an his dark haired female colleague are the reason il never return to costa anywhere ever again what a joke and a bad example of costa!! outrageous disgusting behaviour from two grown adults, Made my order with my mother received our drinks went to leave, I turned round to catch the pair of them mocking us making faces at us,… for what reason is this needed ? I suffer with mental health and have disabilities why on earth are your staff mocking people making customers feel this way I want to know why ! It’s absolutely appalling that humans in customer service can be this rude and cruel to people for no reason what so ever as if I had a costa coffee maker making faces and mocking me on there own cctv it’s just laughable il be taking this further as who on earth are they to treat unfortunate people that way

The 2 male operatives (we used it around 2.15 on 1.1.24)are most professional and efficient.I also bought Costa card as well as coffee,older man(dark,handsome,bearded)explained use really well Younger man was cleaning tables between rushes. Well done those lads. n

Costa cannot make sandwiches! Last 6 months always been M&S Sandwiches, this week I bought a BLT which was just filled with White FAT & SOGGY Lettuce, my friend a Prawn sandwich and she said the bread tasted wet and stuck to the top of her mouth. Just Awful. Brink Back M&S

Love a Costa coffee regular visitor

Staff always very friendly, especially Jason who has excellent customer service skills and brings a ray of sunshine into my day. Great coffee and cakes too

Russian lady that serves is very rude doesn't even acknowledge you when Going to be served just blank face

Staff very rude I went to till and tatally ignored as to girls behind counter were talking To each other this went on for 2 or 3 min

Typical Costa, decent coffee and a sandwich/cake selection which is available in all shops. Service was with a smile - the barista had a sense of humour - and again, you know what you are getting.